A Data 360 Consultant is building a marketing- to- sales handoff process that requires sales reps to see a chronological list of a prospect ' s Web Page Views and Email Clicks directly on the Lead record. These interactions are stored as Engagement data in Data 360. What is the most efficient way to display this?
What is a Data 360 use case for improving the patient experience in the Healthcare and Life Sciences sector?
A Data 360 Consultant is performing a source system inventory for Northern Trail Outfitters (NTO). During the review of the standard data model, the consultant identifies several business- specific fields in the source system that do not have a corresponding field in the standard data model objects (DMOs). Following best practices for mapping preparation, which action should the consultant take?
Northern Trail Outfitters (NTO) is ingesting transaction data into Data 360. The source data includes Order ID, Order Date, and Total Amount, which map to the standard Sales Order data model object (DMO). Additionally, NTO needs to capture a unique Sustainability Packaging Fee for each transaction, which is not available in the standard model. Which modeling approach should a Data 360 Consultant recommend to support this requirement?
A solution architect needs to create a segment of " High Value Customers " . They define this as anyone who qualifies for the existing Platinum Loyalty segment OR anyone who has spent more than US$5,000. What is the most efficient way to build this?
A Data 360 Consultant is preparing to implement Data 360. Which ethic should the consultant adhere to regarding customer data?
Cumulus Financial (CF) wants to target loyal and engaged customers. When a platinum- tier customer visits their investment pages more than three times in a 24- hour period, CF wants to immediately send an email that offers a private consultation. What should a Data 360 Consultant recommend for this business requirement?
Northern Trail Outfitters has customer data in three separate systems. Each system uses a different unique internal identifier for the same individual. However, all three systems consistently capture a common Loyalty Program ID for every customer. Which feature should a Data 360 Consultant use to link these records into a single Unified Profile based on this shared external ID?
A customer has a requirement to receive a notification whenever an activation fails for a particular segment. Which feature should the Data 360 Consultant use to solution for this use case?
A Data 360 Consultant wants to activate a segment on the Unified Individual object. Which steps are required from ingestion to activation?
A Data 360 Consultant needs to filter out specific contact points from the Unified Individuals that qualify for a segment. Where should the consultant apply this filtering?
Northern Trail Outfitters (NTO) is struggling with fragmented customer data across marketing, sales, and service systems. NTO decides to implement Data 360 to improve its customer strategy. How does Data 360 primarily help NTO solve this business challenge?
Northern Trail Outfitters uploads new customer data to an Amazon S3 bucket on a daily basis to be ingested in Data 360. Based on this, a calculated insight is created that shows the total spend per customer in the last 30 days. In which sequence should each process be run to ensure that freshly imported data is ready and available to use for any segment?
A customer has two Data 360 orgs. A new configuration has been completed and tested for an Amazon S3 data stream and its mappings in one of the Data 360 orgs. What is recommended to package and promote this configuration to the customer ' s second org?
An organization wants to give users the ability to identify and select text attributes from a picklist of options. Which Data 360 feature should help with this use case?
What is the minimum requirement needed when using the Visual Insights Builder to create a calculated insight?
A lead architect needs to build a real-time Customer Health Dashboard in a custom web portal that displays a unified customer ' s recent purchase history (Engagement data) and their calculated loyalty score. Which API strategy is most appropriate to meet this requirement?
A customer has multiple data sources and needs to match and reconcile data about individuals into a single unified profile. Which feature should the Data 360 Consultant recommend for the customer?
A data architect has deployed an inbound change set containing a data kit into a new Salesforce Production org. Although the deployment status shows " Succeeded " , the architect notices that the specific data stream configurations and calculated insights included in the kit are not yet active or visible in the Data 360 functional tabs. What is the next required action the architect must perform to fully implement the configurations within the data kit?
Northern Trail Outfitters wants to enable Suggested Values for several attributes in the Data Model to assist marketers in the segment canvas. One of the attributes being considered is Secondary Product Code, which currently contains 5,000 distinct values.
What should a Data 360 Consultant consider before enabling value suggestions for this specific attribute?
A Data 360 Consultant created a calculated insight that can be seen when ' Segmenting On ' Individuals on the segmentation canvas but not Unified Individual. What is the reason for this?
In Data 360, which mechanism ensures different business units can use the same Data 360 home org while keeping their data and metadata logically separated, to meet governance or compliance requirements?
A data architect is designing a solution to trigger a high-priority Service Recovery flow in a core Salesforce CRM org immediately after a negative sentiment event is ingested from a streaming web source. The architect needs to minimize latency to ensure the customer service team can respond " in the moment. " Which Data 360 capability should the architect use to achieve this near-instantaneous trigger?
After a predictive model is activated in Data 360, where are the resulting scores or predictions typically stored for use in segmentation?
A Data 360 Consultant needs to provide real- time, multidimensional analytics for a derived insight, " Net Profit " , to be used within Tableau Next. The requirements specify that the metrics must be as up to date as possible while allowing users to dynamically filter by region, period, and product category. Which approach should the consultant take?