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Data-Cloud-Consultant Salesforce Certified Data 360 Consultant (Data-Con-101) Questions and Answers

Questions 4

A Data 360 Consultant is building a marketing- to- sales handoff process that requires sales reps to see a chronological list of a prospect ' s Web Page Views and Email Clicks directly on the Lead record. These interactions are stored as Engagement data in Data 360. What is the most efficient way to display this?

Options:

A.

Embed a filtered report chart on the record page that queries the Data 360 objects directly.

B.

Drag the native Data 360 Related List Enrichment onto the Lead Lightning page and configure the relevant Engagement data model objects (DMOs).

C.

Create a custom object in Salesforce, use Flow to sync Data 360 Engagement records back to CRM, and add a standard related list.

D.

Use Dynamic Forms to conditionally show fields from the Data 360 Individual object based on the Lead ' s status.

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Questions 5

What is a Data 360 use case for improving the patient experience in the Healthcare and Life Sciences sector?

Options:

A.

Activating a Unified Health Score to provide a holistic view of patient wellness and engagement

B.

Managing the payroll of visiting physicians via a custom mobile app

C.

Using data to predict the best location for which hospital the patient should visit

D.

Automating the retail checkout process in hospital gift shops

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Questions 6

A Data 360 Consultant is performing a source system inventory for Northern Trail Outfitters (NTO). During the review of the standard data model, the consultant identifies several business- specific fields in the source system that do not have a corresponding field in the standard data model objects (DMOs). Following best practices for mapping preparation, which action should the consultant take?

Options:

A.

Extend the relevant standard DMOs by adding custom fields to accommodate the missing data.

B.

Ignore the business-specific fields and map only the fields that exist in the standard DMOs.

C.

Create a new custom DMO for every business-specific field identified in the source system.

D.

Map the business-specific fields to the " Other " category to avoid modifying the standard model.

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Questions 7

Northern Trail Outfitters (NTO) is ingesting transaction data into Data 360. The source data includes Order ID, Order Date, and Total Amount, which map to the standard Sales Order data model object (DMO). Additionally, NTO needs to capture a unique Sustainability Packaging Fee for each transaction, which is not available in the standard model. Which modeling approach should a Data 360 Consultant recommend to support this requirement?

Options:

A.

Map standard fields to the Sales Order DMO and add a custom attribute for the fee.

B.

Map all fields to a new Custom DMO specifically created for NTO transactions.

C.

Use Sales Order DMO and map the packaging fee to the Order Description field.

D.

Create a calculated model to derive the sustainability fee using a streaming data transform.

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Questions 8

What is the primary functionality of Data 360?

Options:

A.

To help users build a heat map using their data

B.

To automatically generate sales forecasts based on historical email patterns

C.

To unify and harmonize data from multiple sources to create a complete customer profile

D.

To create a master data management (MDM) strategy

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Questions 9

A solution architect needs to create a segment of " High Value Customers " . They define this as anyone who qualifies for the existing Platinum Loyalty segment OR anyone who has spent more than US$5,000. What is the most efficient way to build this?

Options:

A.

Create two separate segments and join them together in a Tableau dashboard for activation.

B.

Build a calculated insight that joins both conditions and use that as the only filter in a new segment.

C.

Use a nested segment for " Platinum Loyalty " and add a separate container for the minimum spend with an OR operator.

D.

Create a waterfall segment, prioritizing the " Platinum Loyalty " group first and the " High Spender " group second.

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Questions 10

How does Data 360 handle an individual ' s Right to Be Forgotten?

Options:

A.

Deletes the records from all data source objects, and any downstream data model objects are updated at the next scheduled ingestion

B.

Deletes the specified Individual and records from any data model object/data lake object related to the Individual

C.

Deletes the specified Individual record and its Unified Individual Link record

D.

Deletes the specified Individual and records from any data source object mapped to the Individual data model object

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Questions 11

A Data 360 Consultant is preparing to implement Data 360. Which ethic should the consultant adhere to regarding customer data?

Options:

A.

Carefully consider asking for sensitive data such as age, gender, and ethnicity.

B.

Give senior leaders in the firm access to customer data for audit purposes.

C.

Collect and use all of the data to create more personalized experiences.

D.

Map sensitive data to the same data model object for ease of deletion.

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Questions 12

Cumulus Financial (CF) wants to target loyal and engaged customers. When a platinum- tier customer visits their investment pages more than three times in a 24- hour period, CF wants to immediately send an email that offers a private consultation. What should a Data 360 Consultant recommend for this business requirement?

Options:

A.

Create a segment with standard publish to Marketing Cloud Engagement.

B.

Create a streaming insight with a data action to Marketing Cloud Engagement.

C.

Create a segment with rapid publish to Marketing Cloud Engagement.

D.

Create a calculated insight with a data action to Marketing Cloud Engagement.

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Questions 13

Northern Trail Outfitters has customer data in three separate systems. Each system uses a different unique internal identifier for the same individual. However, all three systems consistently capture a common Loyalty Program ID for every customer. Which feature should a Data 360 Consultant use to link these records into a single Unified Profile based on this shared external ID?

Options:

A.

Use the Internal Organization match rule.

B.

Create an Exact Name and Email match rule.

C.

Implement the Exact Phone Number match rule.

D.

Configure a Party Identification match rule.

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Questions 14

A customer has a requirement to receive a notification whenever an activation fails for a particular segment. Which feature should the Data 360 Consultant use to solution for this use case?

Options:

A.

Activation alert

B.

Flow

C.

Dashboard

D.

Report

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Questions 15

A Data 360 Consultant wants to activate a segment on the Unified Individual object. Which steps are required from ingestion to activation?

Options:

A.

Data > Data Lake Object > Identity ResolutionandUnification > Segmentation > Activation

B.

Data > Data Lake Object > Map to Data Model Object > Activation

C.

Data > Data Lake Object > Map to Data Model Object > Identity ResolutionandUnification > Segmentation > Activation

D.

Data > Data Lake Object > Map to Data Model Object > Identity ResolutionandUnification > Activation

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Questions 16

A Data 360 Consultant needs to filter out specific contact points from the Unified Individuals that qualify for a segment. Where should the consultant apply this filtering?

Options:

A.

Apply contact point filtering during the creation of the segment

B.

Apply contact point filtering when creating an activation

C.

Apply contact point filtering leveraging a calculated insight

D.

Apply contact point filtering on data ingestion

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Questions 17

What is the main reason to use a secondary index on a data lake object (DLO)?

Options:

A.

To compress the storage footprint of the raw data

B.

To transform raw data into a different data type

C.

To enable efficient querying on non-primary key attributes

D.

To increase the write speed of the ingestion pipeline

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Questions 18

Northern Trail Outfitters (NTO) is struggling with fragmented customer data across marketing, sales, and service systems. NTO decides to implement Data 360 to improve its customer strategy. How does Data 360 primarily help NTO solve this business challenge?

Options:

A.

It archives historical transaction records for 10 years to meet regulatory data retention requirements.

B.

It creates automated weekly business intelligence dashboards to help managers forecast sales revenue.

C.

It unifies data into a single profile to provide personalized experiences across all touch points.

D.

It provides a data security layer that encrypts sensitive information to ensure global GDPR compliance.

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Questions 19

Northern Trail Outfitters uploads new customer data to an Amazon S3 bucket on a daily basis to be ingested in Data 360. Based on this, a calculated insight is created that shows the total spend per customer in the last 30 days. In which sequence should each process be run to ensure that freshly imported data is ready and available to use for any segment?

Options:

A.

Calculated Insight > Refresh Data Stream > Identity Resolution

B.

Refresh Data Stream > Calculated Insight > Identity Resolution

C.

Refresh Data Stream > Identity Resolution > Calculated Insight

D.

Identity Resolution > Refresh Data Stream > Calculated Insight

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Questions 20

When is it generally preferred to use a formula over a transform in Data 360?

Options:

A.

When processing multi-terabyte datasets in parallel

B.

When performing simple, row-level arithmetic or string manipulation

C.

When performing complex multi-row joins

D.

When the logic needs to be reused across 10 different ingestion sources

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Questions 21

Which statement is true related to batch ingestions from Salesforce CRM?

Options:

A.

When a column is added or removed, the CRM Connector performs a full refresh.

B.

CRM data cannot be manually refreshed and must wait for the next scheduled synchronization.

C.

The CRM Connector performs an incremental refresh when 600,000 or more deletion records are detected.

D.

The CRM Connector ' s synchronization times can be customized to up to 15-minute intervals.

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Questions 22

A customer has two Data 360 orgs. A new configuration has been completed and tested for an Amazon S3 data stream and its mappings in one of the Data 360 orgs. What is recommended to package and promote this configuration to the customer ' s second org?

Options:

A.

Use the Salesforce CRM Connector.

B.

Use the Metadata API.

C.

Package as an AppExchange application.

D.

Create a data kit.

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Questions 23

An organization wants to give users the ability to identify and select text attributes from a picklist of options. Which Data 360 feature should help with this use case?

Options:

A.

Data harmonization

B.

Value suggestion

C.

Transformation formulas

D.

Global picklists

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Questions 24

What is the minimum requirement needed when using the Visual Insights Builder to create a calculated insight?

Options:

A.

Joining on two or more data model objects

B.

A SUM function

C.

At least one measure and one dimension

D.

A WHERE clause

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Questions 25

A lead architect needs to build a real-time Customer Health Dashboard in a custom web portal that displays a unified customer ' s recent purchase history (Engagement data) and their calculated loyalty score. Which API strategy is most appropriate to meet this requirement?

Options:

A.

Use the Metadata API to retrieve the schema of the unified profile, then use a standard REST GET call on the Individual object.

B.

Use the Query API to send an SQL/SOQL-based request to join data to retrieve a comprehensive view.

C.

Use the Profile API because it is optimized for high-speed retrieval of unified profile attributes and calculated insights.

D.

Use the Ingestion API to push the dashboard requirements into a data stream to trigger a webhook.

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Questions 26

A customer has multiple data sources and needs to match and reconcile data about individuals into a single unified profile. Which feature should the Data 360 Consultant recommend for the customer?

Options:

A.

Identity Resolution

B.

Data Consolidation

C.

Data Cleansing

D.

Harmonization

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Questions 27

A data architect has deployed an inbound change set containing a data kit into a new Salesforce Production org. Although the deployment status shows " Succeeded " , the architect notices that the specific data stream configurations and calculated insights included in the kit are not yet active or visible in the Data 360 functional tabs. What is the next required action the architect must perform to fully implement the configurations within the data kit?

Options:

A.

Install the data kit from the Data 360 Setup menu to map and activate the components.

B.

Re-upload the outbound change set from the source org to clear the metadata cache.

C.

Run a " Full Refresh " on all data streams within the newly deployed change set.

D.

Use the Salesforce Package Manager to verify the installation status of the components.

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Questions 28

Northern Trail Outfitters wants to enable Suggested Values for several attributes in the Data Model to assist marketers in the segment canvas. One of the attributes being considered is Secondary Product Code, which currently contains 5,000 distinct values.

What should a Data 360 Consultant consider before enabling value suggestions for this specific attribute?

Options:

A.

The feature only displays the first 1,000 distinct values, which may lead to incomplete results for the user.

B.

Suggested values will fail to load if the attribute contains more than 500 unique entries.

C.

The system requires a custom streaming data transform to refresh values for high-cardinality attributes.

D.

Value suggestions are only available for attributes that have been mapped to the Engagement category.

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Questions 29

A Data 360 Consultant created a calculated insight that can be seen when ' Segmenting On ' Individuals on the segmentation canvas but not Unified Individual. What is the reason for this?

Options:

A.

The consultant doesn ' t have the correct permissions to see the calculated insight for Unified Individual segments.

B.

The calculated insight is missing a relationship to the Unified Individual data model object (DMO).

C.

The data space for the Unified Individual is different than the Individual data model object (DMO).

D.

Calculated insights can ' t be used for the Unified Individual data model object (DMO).

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Questions 30

In Data 360, which mechanism ensures different business units can use the same Data 360 home org while keeping their data and metadata logically separated, to meet governance or compliance requirements?

Options:

A.

Use separate companion connections within the same data space

B.

Use different permission sets within the same data space

C.

Use separate data spaces for each business unit

D.

Use separate objects per business unit with record-type filtering

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Questions 31

A data architect is designing a solution to trigger a high-priority Service Recovery flow in a core Salesforce CRM org immediately after a negative sentiment event is ingested from a streaming web source. The architect needs to minimize latency to ensure the customer service team can respond " in the moment. " Which Data 360 capability should the architect use to achieve this near-instantaneous trigger?

Options:

A.

Manual activation to a Salesforce CRM target

B.

Real-time data actions via an automation event-triggered flow

C.

Calculated insights published via real-time segment refresh

D.

Standard data actions via scheduled batch transforms

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Questions 32

What is a reason to create a formula when ingesting a data stream?

Options:

A.

To concatenate files so they are ingested in the correct sequence

B.

To remove duplicate rows of data from the data stream

C.

To add a unique external identifier to an existing ruleset

D.

To transform a datetime field into a date field for use in data mapping

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Questions 33

After a predictive model is activated in Data 360, where are the resulting scores or predictions typically stored for use in segmentation?

Options:

A.

Within the Audit Trail logs for security compliance

B.

As an attribute on a related data model object (DMO)

C.

In a temporary CSV file available in the Setup menu

D.

Directly within the source system (for example, Marketing Cloud or Sales Cloud) only

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Questions 34

A Data 360 Consultant needs to provide real- time, multidimensional analytics for a derived insight, " Net Profit " , to be used within Tableau Next. The requirements specify that the metrics must be as up to date as possible while allowing users to dynamically filter by region, period, and product category. Which approach should the consultant take?

Options:

A.

Define a real-time data graph.

B.

Create a calculated insight using SQL.

C.

Create a calculated field in the semantic layer.

D.

Configure a streaming transform.

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Exam Name: Salesforce Certified Data 360 Consultant (Data-Con-101)
Last Update: Oct 6, 2026
Questions: 114
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