MB-700 Microsoft Dynamics 365: Finance and Operations Apps Solution Architect Questions and Answers

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Perform master data migration

Now that the UAT environment is hydrated with the golden configuration, you can begin to migrate master data.

Self-service

• In LCS, open the Full details for the production environment to load the Environment page.
• In the Maintain menu, select Move database.
• For the operations options, select Refresh database.
• In the Source environment, select the sandbox where your golden configuration is. Note the important instructions found on the Refresh database page for this operation.
• Select the check box to confirm that you understand this operation will overwrite the production database. The operation starts immediately after submitting the request.

The System Customizer:

Has full permission to customize the system.

Can only view rows for system tables that they create.

Box 1: Configurable business documents (CBD)

One of the top pain points reported by customers is the absence of a business user experience to customize printable business documents. By using Microsoft Office-based templates, we provide customers with predefined documents in the most familiar tools available in the market to customize business documents. This also opens the door to create a marketplace around standard and regulatory business documents that are tailored for specific industries or regions not covered by Finance and Operations apps.

Box 2: Microsoft Power BI

A report must show seasonality and weather patterns so that Margie’s Travel does not offer excursions during timeframes where severe weather is predicted.

Microsoft Power BI is a suite of business analytics tools that let you analyze data and share insights. By using Power BI tools, you can explore data and quickly create rich reports and dashboards. You and your colleagues can then use the reports interactively on many devices.

You can create high-volume, near-real-time "operational Power BI reports" by using Entity store.

Microsoft Power BI content that partners and independent software vendors (ISVs) developed can be embedded directly into the Microsoft Dynamics 365 Finance

Microsoft Dynamics customers who enroll in Microsoft Services Premier Support have access to complete, end-to-end vendor services for the entire Microsoft environment—from databases and desktops to servers and business applications.

Microsoft Premier Online is a secured online resource, exclusively available to Premier Support and Essential Support customers. It provides a comprehensive repository of support and other resources to help you and your IT teams stay up-to-date and knowledgeable about the Microsoft technologies you use every day. Continue to use CustomerSource to access unlimited online training, the support Knowledge Base, and upgrades, updates, service packs, hot fixes and tax and regulatory updates for Microsoft Dynamics.

Note: The CTO has directed the infrastructure team to guarantee they are on the most current version available at the time of go-live.

The CTO has learned that there are updates to globalization features in Dynamics 365 Finance. The IT staff has been tasked with ensuring that they are the first group to receive these updates.

The IT department has limited knowledge of Microsoft 365, Microsoft Teams, and Dynamics 365 Finance. The IT department will be unable to support the applications. The CTO must determine the strategy for managing the support-related risk.

Margie’s Travel offers consumers a loyalty program. Consumers can earn points per dollar spent across all in countries in which Margie’s operates. The loyalty program is currently managed by using a spreadsheet.

Box 1: Corporate libraries

Note: The infrastructure team must move the code for the loyalty program to test environment.

It’s important to note that you can browse a Business process modeler (BPM) library that is a global library or a corporate library. However, before you can edit and work with a BPM library, it must be part of your project in Microsoft Dynamics Lifecycle Services (LCS). Libraries that are distributed by Microsoft appear under Global libraries, whereas libraries that are published by your organization appear under Corporate libraries.

Box 2: Create business process

Margie’s Travel learns that the loyalty program across multiple countries is not a standard industry process and is not a standard feature in Dynamics 365 Finance.

There are several ways to author a BPM library. You can do so from scratch either building directly in the client or by importing an Excel template.

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Graphical user interface, text, application Description automatically generated

Graphical user interface, text, application, table Description automatically generated

Box 1: Base, Finance, and Supply Chain Managemenet licences

Only the President/CEO, CFO, COO, Controller and VP Operations users must be able to access finance and warehouse features.

Box 2: Base and Supply Chain Management licenses.

Warehouse users must only have access to warehouse function. All other users must have access to finance functions.

Box 3: Base and Sale Professional licenses

The company holds events for club members in the tasting room and ships both full cases and individual bottles to members. The tasting room is not treated as a retail store. All sales to club members only and purchases must be made on-account.

The tasting room will not have mobile scanners.

Box 4: Device licenses

The distribution center must have mobile scanners for the warehouse.

AOT deployable package – A deployable package that is generated from application metadata and source code. This deployable package is created in a development or build environment.

Note: Margie’s Travel offers consumers a loyalty program. Consumers can earn points per dollar spent across all in countries in which Margie’s operates. The loyalty program is currently managed by using a spreadsheet.

The infrastructure team must move the code for the loyalty program to test environment.

Margie’s Travel learns that the loyalty program across multiple countries is not a standard industry process and is not a standard feature in Dynamics 365 Finance.

Margie’s created a second company based in Jamaica, followed by the acquisition of a third company in the United Kingdom (UK).

All three countries must use Dynamics 365 Finance.

Margie’s Travel wants to enable customer self-service in the future for customers based in the US and UK.

Box 1: Power Apps app

Customers who sign up for add-on Jamaica excursions bring friends who have not signed up ahead of time. The sales representatives record the customer information on paper, take payment, and then enter the information into the system later. The information is frequently inaccurate and creates discrepancies.

Box 2: Common Data Model

Dynamics 365 common data model (CDM) is designed to simplify the data integration and management across business processes and applications. Microsoft introduced CDM as an integral part PowerApps offering.

The good news is that Dynamics 365 CDM enables apps to easily integrate and share data even without custom and extensive integration.

Note: In Jamaica, employees use SoftwareC, a homegrown application based on spreadsheets. Local sales representatives use pen and paper in the field.

New customers in Jamaica must be reviewed and approved due to frequent customer data discrepancies. The sales representatives in the field will enter information that must be routed to validate against existing data.

Note:

* The CTO has learned that there are updates to globalization features in Dynamics 365 Finance. The IT staff has been tasked with ensuring that they are the first group to receive these updates.

* The IT department has decided not to code for globalization issues because they are in an upcoming service update. They are closing in on go-live and need to make sure that the updates are applied in time.

Service updates are continuous, touchless updates that provide new features and functionality. You are in control and manage how your organization receives these updates. For example, you can sign up for the First Release program so that your organization receives updates first. You can apply the updates to any of your environments manually (self-update) or remain on the default release schedule and receive the auto-updates when you schedule them using LCS.

Note: Once user acceptance testing (UAT) has been completed, the project manager must report the number of tenants for production to Microsoft.

Go-live Readiness Review prerequisites

The project team should validate solution readiness. The following prerequisites must be met before the Go-live Readiness Review with Microsoft can be initiated. The production environment can be deployed after the Go-live Readiness Review with Microsoft has been successfully completed.

* User acceptance testing (UAT) and performance testing have been completed or almost completed in a Tier-2 (or higher) environment.

* The environment version that is planned for the go-live complies with the Software lifecycle policy.

* The environment version that is planned for the go-live complies with the Software lifecycle policy.

* All licenses that are required for go-live have been purchased in the correct tenant.

* Etc.

Data migration is a key success factor in almost every implementation. A primary concern of some customers is the speed that data can be migrated at, especially if there are vast amounts of data and a small cutover window. The Data migration framework is also used to move data as part of business requirements and operations.

A data package for a Dynamics 365 Finance and Operations app can consist of one or many data entities. A typical data package consists of a group of entities for a specific task, process, or function.

Note: A mock cutover was conducted. It was unsuccessful due to lack of coordination across the countries. The lack of success created timing issues with data uploads from centralized IT and validation at the country level. User1 must use a standard template to prevent the mock cutover issue happening at go-live.

Box 1: Business process modeler

Business process modeler (BPM) in Microsoft Dynamics Lifecycle Services (LCS) is a tool that you can use to create, view, and modify repeatable implementations that are based on business process libraries. BPM helps you align your business processes with industry-standard processes that are described by the American Productivity & Quality Center (APQC). You can perform fit-gap analysis between your business requirements and the default processes in Finance and Operations apps. Additionally, you can add new business processes that aren't already defined.

BPM is compatible with the following products:

Microsoft Word – You can generate documentation for business processes.

Microsoft Visio – You can export business process maps to Visio files.

Note: Vendors and purchasing

As customers purchase packages, Margie’s Travel can claim rebates with the providing vendor for every package sold. The rebates are claimed quarterly, and internal workflows have been established for approval prior to vendor submission. The workflows for package offerings eligible for rebates can be complex. User2 has created Visio diagrams for the associated approval processes.

Box 2: Regression suite automation tool (RSAT

The Regression suite automation tool (RSAT) significantly reduces the time and cost of user acceptance testing (UAT) of Finance and Operations apps. UAT is typically required before you take a Microsoft application update, or before you apply custom code and configurations to your production environment. RSAT lets functional power users record business tasks by using Task recorder and then convert the recordings into a suite of automated tests, without having to write source code.

Note: The accounts receivable and accounts payable departments are unclear about the workflows associated with the rebate process. User2 must ensure that representatives from each department validate that they have tested their respective steps in the overall process. Testing feedback must be communicated to User2.

Box 1: Non-functional

Requirements are commonly referred to as either functional or non-functional. Functional requirements describe what the solution needs to do or its behaviors, and non-functional requirements commonly describe non-behavior aspects of the solution such as performance requirements.

The following examples are of well-composed non-functional requirements:

Average screen load time for internal users that are not mobile will be less than three seconds.

External portal must be able to handle 100 concurrent users who are performing case submission.

Any credit card number that is used cannot be stored in Common Data Service environment.

Box 2: Functional

Example functional requirements

The following scenarios describe simple examples of functional requirements:

As a sales user, I need to be able to close an opportunity as lost and then capture why it was lost so that we can improve our sales tactics in the future.

As a sales manager, I need to be able to approve a discount on a quote so that I can reduce the total price and give a discount to the customer.

As a staff accountant, I want to be prevented from closing a batch that has pending items so that I do not have to reopen it later.

Box 3: Non-functional

Examples of common non-functional requirement types include:

Availability

Compliance/regulatory

* -> Data retention/residency

Performance (response time, and so on)

Privacy

Recovery time

Security

Scalability