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CTS Certified Technology Specialist Questions and Answers

Questions 4

Milestones are key events or deliverables in a project. On a Gantt Chart or Network Diagram, milestones are represented by a(n)

Options:

A.

circle or oval.

B.

diamond or triangle.

C.

square or rectangle.

D.

asterisk or apostrophe.

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Questions 5

While replacing a lamp in a client's LCD projector, it is important to:

Options:

A.

Clean the air filter and reset the lamp timer.

B.

Calculate the new projector throw distance.

C.

Test the projector using a commercially produced DVD movie.

D.

Measure the projector's light output with the new lamp in place.

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Questions 6

What should an AV integrator provide to a general contractor to ensure the supporting trades get the AV information that is needed?

Options:

A.

bid drawings

B.

permit drawings

C.

as-built drawings

D.

construction drawings

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Questions 7

To help end users remember key points of the training, the training documentation should include

Options:

A.

equipment datasheets.

B.

a customized quick start guide.

C.

user manuals for each piece of equipment.

D.

instructions for maintaining system input devices.

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Questions 8

Which document is used to clarify a project design issue?

Options:

A.

change order

B.

progress report

C.

request for change

D.

request for Information

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Questions 9

Which of these symbols is generally used to represent a network?

Options:

A.

A

B.

B

C.

C

D.

D

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Questions 10

A client setting terms for "tire protection of existing conditions" would most likely apply to which of tire following project types?

Options:

A.

New construction

B.

A technology refresh

C.

A prefabricated building

D.

Expansion of an existing building

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Questions 11

According to AVIXA Standards, what is the MINIMUM load rating for truss that will hold a 5000 lbs (2268 kg) LED wall?

Options:

A.

15000 lbs (6804 kg)

B.

25000 lbs (11340 kg)

C.

30000 lbs (13608 kg)

D.

50000 lbs (22678 kg)

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Questions 12

When running audio in an enclosed booth, what feature is MOST important for the studio monitors used by the sound engineer?

Options:

A.

Dolby Digital 5.1 surround sound

B.

A subwoofer with a bass boost feature

C.

Flat frequency response across the entire audio spectrum

D.

Digital signal processing including acoustic echo cancellation

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Questions 13

An application requires Its equipment to be operational 24 hours a day and the owner considers the system mission critical. What type of warranty would be BEST for the equipment?

Options:

A.

limited warranty

B.

implied warranty

C.

manufacturer's factory warranty

D.

advanced replacement warranty

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Questions 14

A technician sets up a 1080p LCD screen and connects a 720p source via an 8 m (26 ft) HDMI cable. Later, the source is switched to 1080p output and the image appears on screen, but with sparkling pixels and occasional dropouts. Why has the image quality degraded?

Options:

A.

Color depth requirement

B.

Change to aspect ratio needs to register

C.

Signal bandwidth exceeds cable capabilities

D.

EDID information is incorrect for new image

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Questions 15

In a basic AV rack, what is the most effective method to promote proper airflow?

Options:

A.

Close unused rack spaces with blanking panels

B.

Install fans at the front and rear of the rack

C.

Leave extra space between all rack-mounted units

D.

Remove all rear rack panels for passive exhaust

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Questions 16

On sites such as hospitals or prisons, which of the following will have the MOST impact on labor costs for the project?

Options:

A.

work restrictions

B.

height of the ceilings

C.

the number of installers

D.

the type of system calculations

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Questions 17

Knowledge of the overall room function as envisioned by the client provides a

Options:

A.

budget range for the project.

B.

design concept to give to the architect.

C.

list of major system components for the space.

D.

starting point for determining the space AV needs.

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Questions 18

As the height of a character increases on a display.

Options:

A.

legibility increases.

B.

legibility decreases.

C.

brightness increases.

D.

brightness decreases.

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Questions 19

In order to mount a projector so that it is horizontally centered with the suspended screen, the technician should look at which drawings in the plans?

Options:

A.

detail

B.

sections

C.

elevations

D.

reflected ceiling

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Questions 20

During a site survey, a client states that there will be no acoustical treatment to their new council chamber and they want a voice lifting (reinforcement) system. Which loudspeaker should be recommended to achieve optimal speech intelligibility?

Options:

A.

coaxial loudspeaker

B.

broad beam loudspeaker

C.

narrow beam loudspeaker

D.

ceiling mount loudspeaker

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Questions 21

When planning video content with a client, it is important to get their Pantone data (PMS) to ensure

Options:

A.

the displayed colors match printed colors.

B.

their confidence monitor size is large enough.

C.

the displayed logo is the proper size and style.

D.

the displayed type face is the correct size and style.

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Questions 22

Which of these cables should be used for Ethernet transmission over 1 mile (1.6 km)?

Options:

A.

A

B.

B

C.

C

D.

D

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Questions 23

During system verification, an issue has been noted where the microphone becomes very quiet when any laptop audio is played. What should be reviewed in the audio DSP?

Options:

A.

Limiter

B.

Ducker

C.

Gain structure

D.

Feedback suppressor

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Questions 24

What key specification of an owner furnished credenza will a technician need to know that may impact the warranty of the AV equipment?

Options:

A.

the door hardware and swing operation

B.

the finished pattern, material, and application

C.

the amount of air that moves through the credenza

D.

the quality, size, and availability of cable grommets

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Questions 25

What section of the color chart is used to calibrate brightness? Select the answer by clicking on the appropriate area of the chart

Options:

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Questions 26

A client has a room that can be used as one large room or three separate rooms. Each room has several different audio and video options. What type of system should be suggested to the client for ease of use?

Options:

A.

switching

B.

control

C.

sound

D.

lighting

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Questions 27

What should be used to clean foam microphone wind screens?

Options:

A.

bleach (lye)

B.

warm water

C.

ethyl alcohol

D.

isopropyl alcohol

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Questions 28

A 2x2 video wall was sold with each display being Full HD resolution. Now the client wants to show live content at the best possible quality over the complete wall. Which resolution must the camera provide?

Options:

A.

1920 x 1080

B.

3840 x 2160

C.

4096 x 2160

D.

7680 x 4320

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Questions 29

Maintaining AV operations includes which of the following?

Options:

A.

conforming to DISCAS

B.

measuring system SPL

C.

updating control system firmware

D.

comparing NAG and PAG calculations

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Questions 30

In an audiovisual system where a touch panel is to be connected to the control system via the LAN, the designer may choose to use a

Options:

A.

MAC address.

B.

host IP address.

C.

static IP address.

D.

shared IP address.

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Questions 31

During project delivery and after completion, it is important to ensure correct management of control system code so that

Options:

A.

programming costs will be within project budget.

B.

other contractors are unable to reuse or edit code.

C.

the most up-to-date version of code is available for upload when required.

D.

sub-contract programmers submit uncompiled code as per their contract of employment.

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Questions 32

Which of the following project management activities coordinates project requirements and resources?

Options:

A.

project budget

B.

logic model timeline

C.

logic network diagram

D.

project kick-off meeting

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Questions 33

In which of the following scenarios would infrared (IR) wireless microphones be preferred?

Options:

A.

large auditoriums

B.

rooms with direct sunlight

C.

spaces where security is an issue

D.

conferences with high frequency fluorescent lights

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Questions 34

When training a new user to operate the solution that has been provided, how should the training be started?

Options:

A.

With a good joke.

B.

With the display up and running.

C.

With the system up and running.

D.

With the system shut down and at a state of rest.

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Questions 35

What is the MAIN difference between OLED displays and LED displays?

Options:

A.

luminosity

B.

higher brightness

C.

self-emitting light source

D.

determined screen shape

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Questions 36

What is a MAIN benefit of an externally managed AV/IT service?

Options:

A.

reduce costs for business-software

B.

complete outsourcing of the AV/IT department

C.

on-demand availability of computer system resources

D.

cost reduction in operations through clear responsibilities

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Questions 37

A new construction is underway and the walls are framed but not yet drywalled. What is the MOST ideal to check at this time?

Options:

A.

Projector alignment

B.

Low voltage cabling pathways

C.

Proper sound system equalization

D.

Color matching for ceiling speakers

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Questions 38

As part of a service agreement offering, wfwt PRIMARY role do preventive maintenance visits (PM/PMV) play?

Options:

A.

allows the AV provider toclean, service and assess equipment In the field on a regular basis

B.

allows the AV provider to check in with customer and serves as an opportunity to sell further solutions

C.

allows the AV provider tosell a service that is often forgotten by the customer, and therefore generate greater profit

D.

allows the AV provider access to client premises and scope future work

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Questions 39

The goal of initial AV design meetings is to determine:

Options:

A.

Fabricators

B.

Finances

C.

Frequencies

D.

Functionality

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Questions 40

The integrator gets an urgent service call from the client's AV engineer that there is no power indication on the HDMI switcher in the rack. What is the BEST workaround that the integrator can suggest?

Options:

A.

call the manufacturer for support

B.

change the power supply of the faulty unit

C.

bring in another switcher to replace the broken one

D.

patch the Input to the output, bypassing the switcher

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Questions 41

Identify the portion of the connector that carries the signal. Select the answer by clicking anywhere on the correct part of the connector.

Options:

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Questions 42

Network Quality of Service (QoS) is defined as

Options:

A.

the ability to prioritize the traffic in the network system.

B.

the ability to set the quantity of stations connected via the network.

C.

the ability to remotely manage network switches, routers and hubs via the network connection.

D.

a feature allowing the network administrator to monitor who is connected to the network at any given time.

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Questions 43

When discussing a proposed audiovisual project with a new customer, it is important for the salesperson to FIRST

Options:

A.

conduct a survey of end users to determine the project goals.

B.

prepare a detailed layout of the equipment and cabling requirements.

C.

identify the key decision makers and stakeholders in the client's organization.

D.

consult with the project manager to determine the availability of staff to complete the installation.

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Questions 44

When the customer says: "The PA is only for speech reinforcement!", which of the following pieces of equipment is most likely NOT needed?

Options:

A.

front fills

B.

subwoofers

C.

delay speakers

D.

monitor wedges

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Questions 45

A client has ordered a large project from a company. This project has several critical components and a fixed schedule. Which of the following will be VITAL for ensuring that the company meets the deadlines?

Options:

A.

proper job costing

B.

confirming lead times

C.

qualifying the customer

D.

confirming price changes

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Questions 46

What is the document that shows project tasks, indicating their allocated time, dependencies, and relationships between activities?

Options:

A.

flow chart

B.

Gantt chart

C.

needs analysis

D.

Venn diagram

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Questions 47

Which of the following terms means a complete lighting instrument composed of a lamp and housing?

Options:

A.

lux

B.

lumen

C.

luminaire

D.

footcandle

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Questions 48

Which of the following aspects should FIRST be considered at an initial site survey for the location of AV racks?

Options:

A.

serviceability

B.

available space

C.

access route restrictions

D.

space allowance for future expansion

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Questions 49

When compared to Listener 4, which listener simultaneously hears the speaker at +6db? Select the answer by clicking on the correct listener.

Options:

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Questions 50

When an audio device can no longer accurately reproduce the audio signal, It is called

Options:

A.

feedback.

B.

dithering.

C.

distortion.

D.

saturation.

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Questions 51

What is the name for a written, non-technical narrative that explains system functionality?

Options:

A.

needs analysis

B.

program report

C.

service manual

D.

performance verification

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Questions 52

What is defined by a work breakdown structure (WBS)?

Options:

A.

Project scope

B.

Project budget

C.

Project schedule

D.

Project resources

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Questions 53

When gathering information, it is important to ask about the customer's goals because the

Options:

A.

customer may have unrealistic expectations of what can be done.

B.

customer may be planning on moving before the project is complete.

C.

integrator needs to confirm they understand the relationship between desires and budget

D.

integrator needs an understanding of what the customer expects to beable to do with the space.

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Questions 54

During the site survey, the client indicates that the space that will become a rear projection room is currently an off-white color. What should be recommended to the client?

Options:

A.

paint the room gray

B.

paint the room black

C.

leave the room as it is

D.

use carpeting on the walls

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Questions 55

During an initial customer visit, it is important to determine whether or not one is

Options:

A.

going to get the job.

B.

being competitive enough.

C.

meeting with the decision maker.

D.

going to have enough cable in stock to do the job.

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Questions 56

The amount of light emitted through a projection system lens is TYPICALLY specified and measured

Options:

A.

in lux.

B.

in lumens.

C.

in footcandles.

D.

by its contrast ratio.

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Questions 57

Which of the following is a benefit of benchmarking in an AV project?

Options:

A.

Identifies project risks

B.

Determines project budget

C.

Confirms project delivery times

D.

Exposes clients to new design ideas

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Questions 58

When connecting a condenser microphone, what MUST be included in die system design for it to operate?

Options:

A.

mixer

B.

stand

C.

transmitter

D.

power source

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Questions 59

The functionality of an audio system is often reduced to what three easily understood concepts?

Options:

A.

Intelligibility, bass, stability

B.

Reverberation, depth, stability

C.

Intelligibility, loudness, warmth

D.

Intelligibility, loudness, stability

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Questions 60

What is the PRIMARY advantage of preventive maintenance?

Options:

A.

upfront costs

B.

system fail proof

C.

less equipment downtime

D.

better system performance

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Questions 61

When designing an AVB system, ensuring that these are AVB compliant is critical.

Options:

A.

displays

B.

loudspeakers

C.

microphone cables

D.

network electronics

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Questions 62

A client has a laser projector that fails and appears dead after six months’ use. The documentation shows that the projector is covered by a return-to-base or back-to-bench warranty. The client can expect to:

Options:

A.

Receive remote-access repair service

B.

Receive on-site visit from service engineer

C.

Remove projector and ship back to manufacturer

D.

Remove projector and replace with advanced-shipped unit

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Questions 63

Which process examines methods, techniques, and principles from peer organizations?

Options:

A.

benchmarking

B.

needs analysis

C.

space allocation

D.

end user meetings

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Questions 64

When planning to use audio equipment on a converged enterprise network, it may be desirable to separate broadcast domains in order to

Options:

A.

avoid audio feedback between devices.

B.

avoid crosstalk between multi track channel packets.

C.

avoid delaying time sensitive AV traffic on the network.

D.

comply with local electrical and telecommunication regulations.

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Questions 65

Which microphone pattern is MOST susceptible to feedback? Select the correct pattern by clicking on it.

Options:

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Questions 66

Constant voltage distributed audio systems utilize a_____wiring scheme.

Options:

A.

star

B.

loop

C.

series

D.

parallel

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Questions 67

The circuit on the RIGHT is an electrical drawing of what type of speaker system?

Options:

A.

series circuit

B.

constant voltage

C.

stereo pair circuit

D.

combination parallel/series circuit

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Questions 68

During the initial visit with a new client, which one of the following items should always be ascertained?

Options:

A.

Weight-bearing capacity of floor

B.

IP addresses for the computer network

C.

Typical setup of rooms during meetings

D.

Physical dimensions of the loading dock

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Questions 69

A remote monitoring system's PRIMARY benefit is that it

Options:

A.

reduces the need for service calls.

B.

does not need to be located in the same building.

C.

provides a faster response time for problem solving.

D.

allows the AV team to make sure the equipment is being used properly.

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Questions 70

An AV technician has been called to a lecture hall where the presenter complains of a loud squealing noise that makes their presentation inaudible. What is the BEST strategy to address the complaint?

Options:

A.

Increase the gain for the microphone

B.

Position the microphone away from the presenter

C.

Position the microphone in front of the loudspeakers

D.

Mute unused microphone channels on the audio mixer

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Questions 71

When using an IR-based assistive listening system, where MUST the transmitter be located?

Options:

A.

Under the presenter's desk

B.

At the top of the AV equipment rack

C.

With line-of-sight to the audience area

D.

Within 25 feet (7.6 meters) of the wheelchair seating area

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Questions 72

The MOST important information to come away with from an initial site survey is the

Options:

A.

key decision maker.

B.

final budget for the entire project.

C.

overall scope AV solution needed.

D.

manufacturers which will be used in the AV system.

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Questions 73

This screen has a 16:9 aspect ratio. How close should the nearest viewer be positioned?

Options:

A.

3'3" (1 m)

B.

6'7" (2 m)

C.

4'8" (1.4 m)

D.

5'11" (1.8 m)

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Questions 74

For ceiling speakers with a 90° effective coverage angle, a ceiling height of 3 m (10 ft), and an ear height of 1.2 m (4 ft), the spacing for a 50% coverage or edge-to-center layout is:

Options:

A.

1.8 m (6 ft)

B.

3.0 m (10 ft)

C.

3.6 m (12 ft)

D.

6.0 m (20 ft)

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Questions 75

A full range reinforcement system will TYPICALLY have a frequency response of:

Options:

A.

10 Hz to 100 Hz

B.

100 Hz to 2000 Hz

C.

100 Hz to 15000 Hz

D.

1000 Hz to 15000 Hz

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Questions 76

What PRIMARY concern should the sales representative have had during the site survey of this room?

Options:

A.

room orientation

B.

length of cable runs

C.

ceiling clearance for the projector lift

D.

combination of fluorescent and Incandescent lighting

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Exam Code: CTS
Exam Name: Certified Technology Specialist
Last Update: Apr 30, 2025
Questions: 254
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