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E1 Organisational Management Questions and Answers

Questions 4

Place 'Management accountant' or 'Financial accounant' next to each of the following statements according to which applies.

Options:

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Questions 5

Which of the following is NOT an element of the system development life cycle?

Options:

A.

Review

B.

Planning

C.

Analysis

D.

Implementation

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Questions 6

Which of the following scenarios is an example of independence within the role of the finance function?

Options:

A.

Financial accountant updates the directors details in the statutory accounts based on the updates provided by the Company Secretary

B.

Financial accountant includes the corporation tax provision in the statutory accounts as calculated by the treasury department

C.

Management accountant chooses to apply depreciation rates based on known replacement date of assets, rather than following accounting standards.

D.

Management accountant prepares variance reports based on comparing actual financial data with budgeted expectations.

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Questions 7

Company O has appointed a new CEO who is well known in the industry for making radical changes within the companies that she works for. After her first 9 months in the role, she announced some changes that she wanted to make, starting with the Finance Department. She stressed an intention to focus inwards on improvements to efficiencies and that she was not afraid to make fundamental changes if this is what is required to achieve those improvements. Which of the following is described above?

Options:

A.

Business Process Re-engineering

B.

Segregation of the finance function

C.

Relocation of production

D.

Reconfiguration to market oriented.

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Questions 8

F manages a portfolio of clients, as do his colleagues. All income that is earned by them is pooled to cover costs and overheads and any remaining profits are split according to an agreed formula. F and his colleagues have joint and several liability in relation to the work they carry out on the organisation's behalf. Which of the organisation types listed below best describes the organisation that F works for?

Options:

A.

Sole-trader

B.

Company

C.

Partnership

D.

Multinational

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Questions 9

More and more organisations are developing their supply chain networks by building closer links with suppliers. Which THREE of the following are considered to be features of this trend?

Options:

A.

Early supplier involvement

B.

In-house resolution of design problems

C.

Computer systems linked to customers

D.

Price and inventory co-ordination

E.

Supplier representative on site

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Questions 10

Company V has made the decision to operate using Six Sigma in order to manage the supply chain within the production process. What process below is the method used to continually monitor and chart a process while it is operating?

Options:

A.

Statistical process control

B.

Material requirements planning

C.

Lean thinking

D.

Reverse logistics

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Questions 11

A company offers life coaching and self-improvement training. As part of its promotion strategy, the company sends out free, heavily branded, daily motivational emails to all of its subscribers. It actively encourages its subscribers to forward its emails on to other contacts, provided the emails are not changed in any way. Which of the following marketing strategies is described above?

Options:

A.

Experiential marketing

B.

Guerilla marketing

C.

Viral marketing

D.

E-marketing

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Questions 12

When implementing a new IT system and according to the theory of Kotter, Schlesinger and Sache, which of the following is a benefit of using participation as a way of overcoming resistance to change?

Options:

A.

Involving user expertise will encourage commitment.

B.

Compromise will overcome resistance.

C.

Conflict is dealt with in an orderly fashion.

D.

Understanding the benefits will lead to acceptance.

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Questions 13

Corporate social responsibility (CSR) encompasses four different dimensions.

Match each of the descriptions below with the correct CSR dimension.

Options:

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Questions 14

Which of the following statements regarding Just-In-Time (JIT) are true?

1:The main aim of JIT it to ensure a business has a sufficient amount of leftover stock, just in case it's needed further down the line.

2:Although the benefits of JIT are many, its use can end up harming supplier relations.

3:JIT generally results in lower costs for the business using it.

Options:

A.

3

B.

1

C.

2

D.

1 + 2

E.

2 + 3

F.

1 + 3

G.

1 + 2 + 3

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Questions 15

Which of the following best defines Business Process Re-engineering (BPR)?

Options:

A.

BPR involves fundamental changes in the way the organisation operates.

B.

BPR is the continuous examination and improvement of processes.

C.

BPR is based on the idea that 80% of an outcome is dependant on only 20% of the inputs.

D.

The main aim of BPR is to save costs.

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Questions 16

XYZ company is a large public limited company, registered in the UK and required to be externally audited Who is responsible for appointing the external auditors?

Options:

A.

Executive directors

B.

Non-executive directors

C.

Shareholders

D.

Board of directors

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Questions 17

B is a small company that offers translation services into another language. There are very few employees and a network of translators is kept on a database Customers ask for work to be carried out through a website and B finds a suitable translator, taking a fee from the overall charge. The website is maintained by a third party

What type of organisation is this?

Options:

A.

Virtual

B.

Matrix

C.

Outsourced

D.

Modular

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Questions 18

Which of the following are types of primary research? Select ALL that apply.

Options:

A.

Interviews

B.

Questionnaires

C.

Observation

D.

Test marketing

E.

Trade associations/professional bodies

F.

National and local press

G.

Industry magazines

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Questions 19

The Finance Function of PRS Company have been working with the Human Resources function (HR) lo develop a series of Key Performance Indicators (KPIs).

Which of the following HR activities would be the focus of the proposed 'employee satisfaction scores" KPI?

Options:

A.

Training and development

B.

Performance management

C.

Motivation management

D.

Selection and recruitment

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Questions 20

Which of the following is an advantage of a functional organisational structure?

Options:

A.

There is a clear career path for employees to work their way up through.

B.

The owner has a greater level of control over the workforce and all decisions.

C.

The structure is easily adapted for further diversification.

D.

It encourages teamwork and the exchange of opinions and expertise.

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Questions 21

In preparation for GD Company's annual people resourcing meeting, PR is creating the HR Plan for the Finance Directorate. He is currently collecting information for the second stage of the plan i.e. Internal Analysis.  Which THREE of the following will PR need information about for this stage?

Options:

A.

Levels of absenteeism

B.

Identification of shortages of staff

C.

Turnover of staff

D.

Identification of excess staff

E.

Staff potential

F.

Population trends

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Questions 22

Which of the following does NOT help to bring about operational improvement in the manufacturing process of an organisation?

Options:

A.

Kaizen

B.

Six Sigma

C.

Just-in-Time

D.

Market research

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Questions 23

H works in the finance function and has been asked by the Finance Manager to draft a report to be part of the annual update to go out to all the employees of the organisation

H informs the Finance Manager the intention is to include a whole range of financial information including ratios and comparisons for the previous years in the report

Which of the following qualities of good information should H be most concerned with when producing the report?

Options:

A.

Relevant

B.

Adaptable

C.

Questioning

D.

Accurate

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Questions 24

Which of the following is a disadvantage of outsourcing?

Options:

A.

Outsourcing can remove uncertainty about cost.

B.

It can save on costs by making use of a supplier's economies of scale.

C.

Access to specialist knowledge is made possible.

D.

Transaction costs will arise as a consequence of the outsourcing agreement.

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Questions 25

Which of the following is a cost of information?

Options:

A.

Improving system design

B.

Improving marketing strategies

C.

Improving pricing strategies

D.

Improving product design

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Questions 26

The Finance Manager of HLL Company, a large energy provider, has organised a finance function staff meeting to discuss the potential use of big data systems.

The main point on the meeting agenda is whether the business has the available resources to store and manage the data that will be available and whether it has the financial resources to upgrade the information technology systems.

Which of the following features of big data will these discussions most likely involve?

Options:

A.

Volume

B.

Variety

C.

Veracity

D.

Velocity

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Questions 27

Which of the following would be a disadvantage of the use of 'big data'?

Options:

A.

Increased system requirements

B.

Increased speed of decision making

C.

Increased relevance of decisions

D.

Increased volume of unstructured data

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Questions 28

X Company has several distinctive corporate social responsibility stances including a concentration on the triple bottom line, being proactive, and treating stakeholders as partners. According to Johnson, Whittington and Schools' categorization which of the following stances would best fit X?

Options:

A.

Forum for stakeholder interaction

B.

Shaper of society

C.

Enlightened self-interest

D.

Laissez-faire

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Questions 29

Which of the following would work as Support Staff in Mintzberg's organisational structure?

Options:

A.

Press relations staff

B.

HR managers

C.

Accountants

D.

Line supervisors

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Questions 30

During the past six months NVT has been undergoing a study, as part of a rationalisation programme to review the profitability of each of its retail stores.

As a result, 30 stores have been identified for closure T with a further 50 stores selected to receive an investment of funds in order to remain profitable going forward. Throughout this process NVTs finance function has worked alongside others in the organisation providing advice and guidance.

Which TWO of the following areas has the finance function most likely been involved with as part of the review?

Options:

A.

Project Appraisal

B.

Management accounting

C.

Taxation

D.

Project Management

E.

Financial planning and analysis

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Questions 31

Which of the following is a possible disadvantage associated with a matrix structure?

Options:

A.

Dilution of functional authority

B.

Flexibility is encouraged

C.

Customer orientation is emphasised

D.

Exchange of opinions is facilitated

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Questions 32

An effective Corporate Social Responsibility (CSR) strategy can offer which of the following benefits to an organisation.

 

Select ALL that apply.

Options:

A.

Differentiation

B.

Strong brand

C.

Lower production costs

D.

Lower administration costs

E.

Lower salary costs

F.

Lower expectations of society

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Questions 33

The finance function of an organisation supports the organisation's strategies and operations.

 

Which THREE of the following activities are fundamental to the role of the finance function?

Options:

A.

Recruitment and selection of a new financial controller

B.

Preparation of statutory reports

C.

Preparation of plans, forecasts and budgets

D.

Working capital reporting and control

E.

Supplier selection for a new raw material supplier

F.

Customer management and after-sales support

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Questions 34

An organisation has grown in size over the last 6 months and it wishes to improve communication with its employees. Examples of information to share include company policies, human resource information and notices to employees.

 

Which type of system should the company adopt?

Options:

A.

Internet

B.

Intranet

C.

Extranet

D.

Video conferencing

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Questions 35

Which of the following sources of data will have limited usefulness to finance professionals?

Options:

A.

Weekly sales report

B.

Primary market research data

C.

Competitors' journal articles

D.

Output reports from production.

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Questions 36

Company T needs to update its forecast for the remaining 9 months of the financial year to comply with its bank financing convenants. There is a debate between the manufacturing department, which wants to replace some large equipment within the next six months, and the finance function, which wants to ensure that sufficient reserves have built up to fund the purchase outright rather than exploring further financing options. Which conflicting factors are the two departments debating?

 Select ALL that apply.

Options:

A.

Revenue expenditure

B.

Short term

C.

Capital expenditure

D.

Long term

E.

Independence

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Questions 37

Which THREE of the following features are associated with a delegated sourcing strategy as part of an organisation's supply network? 

Options:

A.

A single supplier

B.

Goods provided by second tier suppliers

C.

The burden of coordination and liaison with suppliers removed from the organisation 

D.

Annual formal tendering processes for potential suppliers to undertake

E.

Coordination and liaison with suppliers by the organisation's purchasing department

F.

An emphasis on low costs and just-in-time delivery

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Questions 38

Which of the following is NOT a key feature of total quality management (TQM)?

Options:

A.

A staff appraisal system is used

B.

Management is committed to improvement

C.

All value chain participants are involved

D.

Costs for failure are reduced

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Questions 39

The process of human resources planning would involve the following: strategic analysis, forecasting, job analysis and recruitment and training. Which THREE of the following are issues relevant to forecasting?

Options:

A.

New technology

B.

Appraisal

C.

Divestments

D.

Rewards

E.

Induction

F.

Cost reduction plans

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Questions 40

JKL is a rapidly growing supermarket chain and is considering merging with a smaller competitor to continue its expansion plans

T works within the finance department and is assisting in the decision making process by preparing summary reports concerning the merger.

What level of decision making is T supporting?

Options:

A.

Tactical

B.

Transactional

C.

Operational

D.

Strategic

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Questions 41

Having the right assets and making the best use of them is crucial if an organisation is to achieve its strategies on a sustainable basis. Which of the following best describes the row of the finance function in relation to an organisation’s assets?

Options:

A.

Deciding on which new machinery to buy for the production facility.

B.

Ensuring that assets are used to their optimum capacity on an on-going basis.

C.

Setting asset lifetimes that are in keeping with shareholders' requirements.

D.

Collating and providing information to enable efficient asset management

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Questions 42

Capturing and utilising big data is now a key element of many organisations' value adding process. Which of the following best describes the attribute of big data velocity*?

Options:

A.

The capability to process internal and external data

B.

The capability to validate data to tolerable levels

C.

The capacity to process large quantities of data

D.

The capability to swiftly capture and process data in real time

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Questions 43

The use of big data and smart technology by the sales and marketing function of an organisation is most likely to be associated with which of the following?

Options:

A.

Service improvements

B.

Alleviating bottle necks

C.

Supply chain collaboration

D.

Social media trends

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Questions 44

A new Team Leader in Internal Audit has been asking team members about tasks that they do not think are part of their responsibility as they go beyond compliance with legislation. You are preparing a response to this to include an explanation of the requirements of a social audit. Which of the following would you include in your response?

 

Select ALL that apply.

Options:

A.

Observance of equal opportunities beyond that required by legislation

B.

Ethical investment decisions

C.

Use of sustainable raw materials

D.

Adequacy of audit trail

E.

Existing and potential management weaknesses and ways to rectify them

F.

Operation of risk management process(es)

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Questions 45

Working in the finance function of a manufacturer of baked goods, T has been asked to support the monitoring of key performance indicators (KPIs) within the operations function of the company.

Which of the following would be a suitable KPI to help measure quality costs?

Options:

A.

Labour utilisation rate in the bakery.

B.

Amount of inventory damaged in warehouse storage

C.

Freight costs per bakery unit sold

D.

Time taken to deliver a customer order

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Questions 46

Continued improvements in Information Technology have encouraged organisations to use IT increasingly to assist in their development. Which of the following is such an improvement in IT?

Options:

A.

Increased data storage capacity

B.

Improved operations and manufacturing processes

C.

Improved communications systems

D.

Improved decision making processes

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Questions 47

Which of the following organisational approaches is associated with the consistent delivery of a product or service?

Options:

A.

ISO 9000

B.

Kaizen

C.

Lean

D.

JIT (just in time)

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Questions 48

Which of the following best describes the 'passive stage' of purchasing?

Options:

A.

Purchasing has no strategic direction

B.

Purchasing is concentrated on price negotiation

C.

Purchasing integrates latest practices and technology

D.

Purchasing is independent of corporate strategy

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Questions 49

A company is charging a high price for a product to individuals who are prepared to pay a premium for a new, innovative product Whilst doing this they are facing high marketing costs

Which stage of the product lifecycle is this product at?

Options:

A.

Maturity

B.

Introduction

C.

Growth

D.

Shakeout

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Questions 50

When testing an information system before it goes live, using contrived testing will present the system with which type of data and transactions?

Options:

A.

Unusual and unexpected data and transactions

B.

Realistic data and transactions

C.

Large volumes of data and transactions

D.

Routine mix of data and transactions

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Questions 51

The directors of JES are keen to ensure that expenditure on marketing campaigns is generating additional sales for the company Which of the following KPIs would be appropriate for the directors of JES?

Options:

A.

Conversion rate across mediums

B.

Return on marketing spend

C.

Cost per lead generated.

D.

Customer retention rates

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Questions 52

Data profiling forms an essential element of the extraction transformation and loading process. Which of the following best describes data profiling?

Options:

A.

Storing data in a systematic and logical way ready for further interrogation.

B.

Data being processed into the destination database ready for use

C.

Examining the data to understand its content formats and structure.

D.

The process of harvesting data from source databases and locations

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Questions 53

Accountants and finance professionals in the future will see the basic routine transactional work reduce with a shift to higher level skills

Which of the following best describes business acumen?

Options:

A.

An ability to add value through analysing data and provide insight that will help the business.

B.

An ability to effectively communicate, showing empathy and understanding of individuals in the business

C.

An ability to understand and respond to a wide range of aspects relevant to a business situation

D.

An ability to understand and be sceptical about the information provided to the business

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Questions 54

Appraisal systems involve the collection of feedback on an individual's performance from a range of sources. Which of the following sources apply to 180-degree appraisal?

 

Select THREE sources that apply.

Options:

A.

The individual's supervisor and the individual

B.

The individual and his peers

C.

The individual's supervisor and his peers

D.

The individual and the customers he deals with

E.

The individual's supervisor and the customers the individual deals with

F.

The individual's peers and the customers they deal with

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Questions 55

AB Company has recently produced a very successful brand of washing powder which has achieved high market growth and a high market share. According to the Boston Consulting Group (BCG) matrix what is the product's next stage of development?

Options:

A.

Cash cow

B.

Star

C.

Question mark

D.

Dog

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Questions 56

Which of the following is NOT a feature of a knowledge management system specific to a particular organisation?

Options:

A.

The internet

B.

A local area network

C.

A wide area network

D.

The intranet

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Questions 57

The growth and success of virtual teams have been a result of which THREE developments becoming available to organisations?

Options:

A.

Computer-aided design processes

B.

Accurate systems of inventory management

C.

Safe transfer of funds electronically

D.

Remote on-line meetings

E.

Electronic information sharing

F.

Efficient broadband connections

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Questions 58

Which of the following provides the best description of an intranet?

Options:

A.

Employees use networked computers to access information held on a server.

B.

Authorised outsiders use networked computers to access information held on a server.

C.

 A worldwide network of computers.

D.

A collection of data organised to service many applications providing access to a wide variety of users.

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Questions 59

JFD is a pet supplies retailing business.

Using customer data to build the target customer profile. JFD plans to create personalised advertising and communications more specific to customers' wants and needs in its market It is hoped that this will create interaction and responses from these customers.

Which of the following is JFD using?

Options:

A.

Supply chain management

B.

Digital asset management

C.

Customer relationship management

D.

Market segmentation

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Questions 60

Which of the following are the tasks associated with the effective management of the treasury function?

 Select ALL that apply.

Options:

A.

Legally avoid paying as much tax as possible

B.

Minimise foreign exchange losses

C.

Effectively manage the cash position

D.

Effectively manage the trading position

E.

Ensure compliance with statutory reporting

F.

Ensure effective product pricing

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Questions 61

One of the finance function's main stakeholders provides feedback on customer responses and reviews about the organisation's products and services. Which of the following will provide this feedback?

Options:

A.

Sales function

B.

Shareholders

C.

Production function

D.

Human Resources

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Questions 62

Which THREE of the following features are likely to indicate that an organisation is following the marketing concept as a business philosophy?

Options:

A.

Market research

B.

Marketing as a management process

C.

Customer satisfaction surveys

D.

Competitive pricing policies

E.

Production cost controls and regular process reviews

F.

Imaginative promotional campaigns

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Questions 63

Which THREE operations management issues are associated with the primary activity of inbound logistics?

Options:

A.

Economic storage of raw materials                                                                                                                       

B.

Effective systems for inventory record keeping

C.

Efficient distribution of raw materials from warehouses to factory floor

D.

Production engineering capacity

E.

Effective quality control procedures

F.

Efficiency of facilities, plant and machinery

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Questions 64

Barry has heard that the government is planning to tighten environmental regulations. He doesn't like the sound of this, as even though some businesses won't be affected that much, he will have to end up paying a lot

more to run his business.

Which of the following options would be most effective in preventing the government from imposing such regulation?

Select ALL that apply.

Options:

A.

Try and set up meetings with high-ranking members of the government to persuade them to not impose the new regulation.

B.

Make a large donation to the party in power in the hope that they'll abandon their plans to impose new regulation.

C.

Make a large donation to the the main opposition party in the hope they'll put pressure on the governing party to not impose the new regulation.

D.

Tell a member of the governing party that he has some unscrupulous information about the party that he'll leak to the press if they go ahead with their plans to impose new regulation.

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Questions 65

Lancaster and Withey (2003) identifies five steps in consumer decision making. Which THREE are valid?

Options:

A.

The purchase decision

B.

Evaluation of the sellers website

C.

Need/problem recognition

D.

Post purchase evaluation

E.

The sale decision

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Questions 66

There are four approaches to system changeover, each of which varies in terms of risk, cost and time. When there is a need to minimise costs and time the most suitable approach would be:

Options:

A.

Direct changeover

B.

Parallel running

C.

Phased changeover

D.

Pilot operation

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Questions 67

'A mam stakeholder of the finance function typically enquires about the prospects of the business, alongside overall performance and feedback on the leadership team'

Which of the following stakeholders is being discussed?'

Options:

A.

Production

B.

Human Resources

C.

Sales

D.

SharehoWers

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Questions 68

The Sales Manager has called his usual monthly meeting with his sales team and presented the monthly sales budget broken down into weekly targets for each member of the team. What type of planning is this?

Options:

A.

Tactical

B.

Strategic

C.

Operational

D.

Intermittent

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Questions 69

Company E operates a management consultancy business with four international offices. All offices specialise in helping new businesses, with all support operations dealt with by headquarters.Which of the organisational structures below would best describe Company E.

Options:

A.

Geographical

B.

Functional

C.

Divisional

D.

Matrix

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Questions 70

Which one of the following is NOT part of the role of Human Resource Management?

Options:

A.

Being concerned with operational and strategic people issues.

B.

Regarding the line manager's role as transactional with an emphasis on negotiation.

C.

Recognising employees are motivated by consent and involvement.

D.

Viewing employees as assets of the organisation.

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Questions 71

Which of the following defines key performance indicators (KPls)?

Options:

A.

KPIs are the measures which indicate whether or not the critical success factors are SMART.

B.

KPIs are the measures which indicate whether or not a critical success factor is being achieved

C.

KPIS are used to measure operational activities only

D.

KPIs are used to create critical success factors.

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Questions 72

General Data Protection Regulation (GDPR) legislation in the EU attempts to ensure that organisations follow certain principles.

Which of the following is contained in these principles?

Options:

A.

Data must be accurate, and where required, kept up-to-date

B.

Data can be kept for longer than necessary so long as it is secure.

C.

Data must be used lawfully but transparency is not required

D.

Data that is adequate and relevant can be used in any way

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Questions 73

XBY has recently started making use of big data analytics to assist in producing market predictions It is using software to process large data sets by utilising multiple servers simultaneously.

Which of the following best describes the term for this software?

Options:

A.

External

B.

Visualisation

C.

Hadoop

D.

Remote

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Questions 74

Inventory control, which maintains a low level of inventory, is important to ensure which of the following?

Options:

A.

Low holding costs

B.

Uninterupted production 

C.

Continual customer satisfaction

D.

High level of redundant stock

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Questions 75

System changeover has four approaches, each of which vanes in terms of risk. cost and time.

Select the most suitable approach for when there is a need to minimise costs and time.

Options:

A.

Phased changeover

B.

Pilot operation

C.

Direct changeover

D.

Parallel running

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Questions 76

A financial training company is reviewing its current HR policy in relation to the ongoing training required by all professionally qualified employees. Part of this process will also help to identify individuals suitable for promotion in the near future.

 

Which element of the HR cycle is described above?

Options:

A.

Separation

B.

Acquisition

C.

Maintenance

D.

Development

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Questions 77

Which of the following does the Data Protection Act 1998 attempt to protect?

Options:

A.

The employee

B.

The individual

C.

The shareholders

D.

The directors

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Questions 78

Which area of a Finance Manager's job role do the following tasks fit into?

Place the appropriate role against the task.

Options:

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Questions 79

Company XYZ has just launched an innovative technology device, designed to appeal to those consumers who want to be seen with the latest products. Which of the following pricing strategies would be most suitable at the time of the product's launch?

Options:

A.

Penetration pricing

B.

Cost-plus pricing

C.

Captive pricing

D.

Skim pricing

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Questions 80

Which TWO of the following are non-incorporated organisations?

Options:

A.

K, who runs a business alone and is entitled to all profits

B.

P and Q who share joint responsibility for their business and all its debts

C.

MN, a family-owned business sharing profits by means of dividends

D.

XY, an organisation whose owners can trade their shares publicly

E.

The British Red Cross Society, a well known charity

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Questions 81

Which of the following is the main reason for the growing demand for Big Data by organisations?

Options:

A.

Gaining a competitive advantage

B.

Allowing remote working

C.

Improving supplier relationships

D.

Improving privacy and security

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Questions 82

Which of the following gives the correct combination of valid stages in the HR cycle?

Options:

A.

Selection, performance, appraisal, rewards, training and development

B.

Recruitment, selection, induction, rewards, budgets

C.

Selection, culture, recruitment, induction rewards, budgets

D.

Selection, performance, culture, appraisal, rewards, training and development

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Questions 83

Company Y is a new business that prides itself on being green and ethical. It uses renewable energy to run its factories, abides by all the rules and regulations and regularly donates money to sustainable development

charities around the world, despite occasionally being unable to fully pay its workers.

Why is Company Y in violation of Carroll's CSR pyramid?

Options:

A.

Because it is not profitable.

B.

Because it should be donating to charities based in their own country.

C.

Because using renewable energy to run factories generally isn't advised as it can be unreliable.

D.

Because it is breaking the law by using renewable energy only to run its factories.

E.

It is not in violation of Carroll's pyramid.

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Questions 84

A duplication of support functions would exist under which of the following organisational structures?

Options:

A.

Divisional

B.

Functional

C.

Matrix

D.

Project based

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Questions 85

Which of the following statements best describes data extraction?

Options:

A.

The process of harvesting data from source databases and locations

B.

Examining the data to understand its content formats and structure.

C.

Data being processed into the destination database ready for use.

D.

Storing data in a systematic and logical way ready for further interrogation.

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Questions 86

Cardboard box manufacturer Smurfat are giving their new employees an induction into the company's strategy. They see this as a crucial stage of the induction process and have asked Terrance, the communications

director, to take new employees through the strategy.

Which of the following should Terrance communicate to his new employees during their induction?

Select ALL that apply.

Options:

A.

Talk through the overall structure of the Smurfat.

B.

Give new employees an idea of the work culture at Smurfat.

C.

Explain the goals and motives of the Smurfat.

D.

Make Smurfat's disciplinary rules clear for the new employees.

E.

Explain what care and support Smurfat offers to new staff.

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Questions 87

Which of the following are associated with the mission of an organisation?

 

Select  ALL that apply.

Options:

A.

Purpose of the organisation

B.

Strategy of the organisation

C.

Culture of the organisation

D.

Product marketing strategy of the organisation

E.

Service level of the organisation

F.

Staff perception of the organisation

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Questions 88

Which of the following is a feature of an organisation that has adopted a sales orientation?

Options:

A.

Persuasive promotional policies

B.

Producing the right product

C.

Selling in the right place

D.

Selling at the right price.

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Questions 89

YZ Company has grown rapidly and has recently recruited a finance director to set up a more structured finance function. During this process care will be needed to ensure effective lines of communication between different disciplines within the whole function and to recognise the interdependencies.

 

Which of the following are examples of the interdependence of elements of the finance function?

 

Select ALL that apply.

Options:

A.

Variance analysis reporting

B.

Taxation management

C.

Budget management

D.

Management reporting

E.

Statutory financial reporting

F.

Internal auditing

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Questions 90

Vladimir is the managing director of a IT repair business called Screenhax. The company has been operating for 10 years and has around 60 members of staff.

Donald, one of Vladimir employees, committed the act of 'skimming".

What did Donald do?

Options:

A.

Donald repaired a customer's broken computer but did not register the job through the computer system. He then pocketed the cosh.

B.

Donald was responsible for paying all employees at Screenhax. He took advantage of this responsibility by creating a fictitious person and directing money to their account.

C.

Donald stole IT equipment from the shop.

D.

Donald borrowed the Screenhax repair van and used it for his own personal commitments without the consent from Vladimir.

E.

Donald's wife had a problem with her computer, so he stole one of the shop's refurbished computers and gave it to her to use.

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Questions 91

The board of company B, a small company, is meeting to discuss the financial year end accounts following the first year of a consolidation of operations.

Of the results provided, select whether each set of information should be reported externally or internally.

Options:

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Questions 92

Which of the following is associated with the control aspect of the finance function?

Options:

A.

Amendment of original budgets

B.

Pricing decisions

C.

Investment decisions

D.

Strategy formulation

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Questions 93

Which TWO of the following are the responsibility of the Chief Financial Officer (CFO) in achieving the desired organisational impact?

Options:

A.

Generation of information and providing preliminary insight

B.

Working with specialists to provide further insight to decision makers

C.

Liaising effectively with internal and external stakeholders

D.

Financial planning and analysis.

E.

Launching key initiatives that support organisation goals

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Questions 94

Which type of organisation is owned by its customers, strictly speaking is a not-for-profit organisation and is in the private sector?

Options:

A.

Sole trader

B.

Partnership

C.

Charity

D.

Mutual organisation

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Questions 95

Which of the following is NOT an advantage of remote working for an organisation?

Options:

A.

Increased employee motivation

B.

Increased employee commitment

C.

Increased co-ordination of employees

D.

Reduced absenteeism of employees

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Questions 96

Which of the following specifically describes experiential marketing?

Options:

A.

Experiential marketing uses marketing techniques to motivate employees.

B.

Experiential marketing uses marketing techniques to achieve non-commercial goals.

C.

Experiential marketing uses marketing techniques to create an emotional connection between a person and a brand.

D.

Experiential marketing uses marketing techniques to maximise profits.

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Questions 97

Which of the following are the primary objectives of a commercial organisation?

 Select ALL that apply.

Options:

A.

Maximise shareholder wealth

B.

Maximise trading performance

C.

Ensure going concern status

D.

Protect the environment

E.

Ensure continued employment for staff

F.

Ensure compliance with tax legislation

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Questions 98

When considering companies which focus on more than just commercial issues, which TWO of the following would be associated as a key element of a corporate social responsibility (CSR) strategy?

Options:

A.

Ethical

B.

Community

C.

Share price

D.

Sales volume

E.

Profitability

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Questions 99

Which of the following is NOT a feature of a strategic level information system?

Options:

A.

It has a long term focus.

B.

It helps middle managers to monitor and control.

C.

It has high levels of uncertainty and subjectivity.

D.

It handles information which is valid for the whole organisation.

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Questions 100

Which one of the following structures primarily suits a nationwide business with three product lines; for example, soup, condiments and baby food?

Options:

A.

Functional

B.

Divisional

C.

Matrix

D.

Geographical

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Exam Code: E1
Exam Name: Organisational Management
Last Update: May 16, 2024
Questions: 336
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