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L3M4 Team Dynamics and Change Questions and Answers

Questions 4

Where there is transformational change coupled with a rapid rate of change (‘big bang’), is this:

Options:

A.

Evolution

B.

Reconstruction

C.

Adaptation

D.

Revolution

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Questions 5

CIPS believes that it is good practice for different staff members to be responsible for three key ac-tivities in procurement (specifying / requisitioning; sourcing / contracting; authorising payment), in order to reduce the likelihood of malpractice, and to do what is in the best interests of the organisa-tion. Select two of the following terms which this principle is known by.

Options:

A.

Segregation of duties

B.

Separation of duties

C.

Severance of duties

D.

Synthesis of duties

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Questions 6

Which two of the following could not be classified as internal triggers for change? A change of:

Options:

A.

Major customer

B.

Leadership

C.

Legislation

D.

Profitability

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Questions 7

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or are 'of the future'.

From the list shown, select the one answer which represents the team leader, rather than the solo leader.

Options:

A.

Seeks conformity: expects all team members to be similar and act and think the same way.

B.

Sets objectives and separate tasks for individual team members

C.

Encourages diversity, and lets team members be themselves

D.

Plays an unlimited role in team activities

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Questions 8

Continuous improvement – making small changes in operations and activities in a never-ending way – is called in Japanese:

Options:

A.

Zazen

B.

Paisan

C.

Chozen

D.

Kaizen

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Questions 9

'XXX theories of leadership are now largely discredited as a means of identifying team leaders'.

This quotation comes from the Profex Publishing textbook for this subject. Which word has XXX replaced?

Options:

A.

Trait

B.

Tres

C.

Tait

D.

Tray

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Questions 10

Which one of the following is unlikely to appear in an organisational procurement manual?

Options:

A.

Staff names

B.

Instructions

C.

Policies

D.

Procedures

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Questions 11

Thinking of Tannenbaum and Schmidt’s work, which of the following terms describes a leader @who is not a dictator, but nonetheless makes the decisions. The team depends heavily on the lead-er, and what the leader says'.

Options:

A.

Autocratic

B.

Dictatorial

C.

Laissez-faire

D.

Democratic

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Questions 12

A publication which sets out how the buying organisation wishes to trade with suppliers, including, for example, standard terms and conditions of business, packaging and transportation requirements, as well as, for example, delivery requirements. This is called a:

Options:

A.

Supplier manual

B.

Warehouse manual

C.

Procurement manual

D.

Purchasing manual

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Questions 13

People are inherently happy at work.

Workers seek responsibility.

Financial reward at work is welcome, but motivation, job satisfaction and recognition are equally A.

Options:

A.

important.

B.

Theory X

C.

Theory Y

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Questions 14

Which of the following is a benefit from compliance with procurement processes and procedures? Select all that apply.

Options:

A.

Reducing error

B.

Minimising the likelihood of damage to the organisation's reputation

C.

Avoiding unnecessary costs

D.

Reducing the opportunity for fraud / crime

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Questions 15

Thinking about the PESTEL model, under which category would climate change most suitably fall?

Options:

A.

Environmental

B.

Legal

C.

Economic

D.

Socio-cultural

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Questions 16

According to CIPS / Profex, which of the following are not external stakeholders? Select two.

Options:

A.

Lenders, such as banks

B.

Shareholders

C.

Trade unions

D.

The media

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Questions 17

In the Kubler-Ross Change Cycle, two of the elements can be combined to form one, which iscalled 'acceptance'.

Which two elements combine into this notion of 'acceptance'?

Options:

A.

Denial

B.

Decision

C.

Depression

D.

Experimentation

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Questions 18

A xxxx team is a group of individuals brought together into a single team from different areas of the organisation.

Select one which best replaces xxxx.

Options:

A.

Cross-stitch

B.

Cross-organisational

C.

Cross-functional

D.

Cross-training

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Questions 19

Thinking about the PESTEL model, under which heading would ageing society most readily fall?

Options:

A.

Technological

B.

Socio-cultural

C.

Environmental

D.

Legal

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Questions 20

Peter Scholtes identified ten behaviours (have you noticed ho it's always ten, never nine or eleven?)which commonly create problems in teams. Which are the three out of the four shown, which are genuine Scholte terms to describe these undesirable behaviours?

Options:

A.

Feuding

B.

Plops

C.

Jousting

D.

Wanderlust

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Questions 21

Conscious knowledge of one’s own character and feelings – a cornerstone of emotional intelligence – sometimes described as ‘know thyself’:

Options:

A.

Self-selection

B.

Self-development

C.

Self-awareness

D.

Self-interest

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Questions 22

Which one of the following is very commonly seen as being the primary role of the procurement function (especially by those outside the procurement function)?

Options:

A.

And yet on many occasions, it should not be the primary focus.

B.

Cost reduction

C.

Sourcing new materials for products under development

D.

Developing deep relationships with long-term suppliers of key goods and services

E.

Participating in international procurement conferences and developing staff

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Questions 23

A functional organisation structure can lead to a 'xxxx' effect whereby employees do not communi-cate effectively horizontally across the structure with each other. Choose one to replace 'xxxx'.

Options:

A.

Silo

B.

Ratio

C.

Halo

D.

Oreo

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Questions 24

Where there is transformational change coupled with a slow rate of change, is this:

Options:

A.

Evolution

B.

Adaptation

C.

Revolution

D.

Reconstruction

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Questions 25

Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.

Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?

Options:

A.

Trust

B.

Distrust

C.

Affection

D.

Respect

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Questions 26

In the Kubler-Ross Change Curve, which of these comes second?

Options:

A.

Shock

B.

Integration

C.

Denial

D.

Depression

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Questions 27

Which one of the following is not part of John Adair’s 'action-centred leadership' model?

Options:

A.

Task

B.

Individual

C.

Team

D.

Product

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Exam Code: L3M4
Exam Name: Team Dynamics and Change
Last Update: May 18, 2024
Questions: 90
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