OmniStudio-Developer Salesforce Certified Omnistudio Developer (Plat-Dev-210) Questions and Answers

 According to the OmniScript Data JSON page, the OmniScript structure JSON defines the data elements and their properties that are used in an OmniScript. The exhibit shows an OmniScript structure JSON with three elements: Step, Block, and Telephone. The Step element is an empty object, the Block element is an object with two properties: Text and Telephone, and the Telephone element is a string. Therefore, the JSON code that correctly represents the step in the OmniScript Structure panel shown is option C, which has the following structure:

The other options have different structures that do not match the OmniScript structure shown. Therefore, the correct answer is C.

he Aggregation Step in a calculation procedure allows the developer to perform aggregate functions such as SUM, COUNT, MIN, MAX, and AVG on the output of a previous step. The developer can use this step to calculate the sum of the entire base price by specifying the field name and the aggregation function

The FlexCard Player component is used to display FlexCards in a community page. The developer needs to add the FlexCard’s API name to the FlexCard Player component to configure the FlexCard for deployment in a community.

Cloning an Integration Procedure creates a copy of it that can be modified and used independently from the original one. This is useful when the new Integration Procedure has a different purpose or functionality than the original one

Integration Procedure is the correct tool because the requirement goes beyond a simple Salesforce record extraction. Complex filtering, sorting, aggregation, orchestration, and preparation should be handled server-side before the OmniScript displays the result. A Data Mapper Extract is appropriate for retrieving Salesforce data, but it is not the best orchestration layer when multiple operations and preparation logic are required. An HTTP Action only calls an external endpoint; it does not by itself manage the full data-preparation workflow. A Set Values Action is useful for assigning values in the OmniScript data JSON, not for complex server-side data shaping. Salesforce describes Integration Procedures as server-side processes used to automate data operations between Salesforce and external systems, which matches this requirement.

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The correct configuration is to disable Save for Later through the OmniScript setup configuration, not by hiding it with CSS or deleting a nonexistent structural element. Save for Later is a framework-level OmniScript capability controlled by Save Options, so the proper approach is a configuration setting in the Setup tab. Conditional View is used for OmniScript elements, but Save for Later is not a normal element placed in the script structure. Custom CSS would only hide the button visually and would be a poor, fragile workaround. Salesforce documentation describes Save and Resume behavior as an OmniScript Save Options feature and confirms that Save for Later can be enabled or disabled through configuration rather than custom UI manipulation.

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To launch an OmniScript from a FlexCard, the Action element must identify the target OmniScript by its Type, SubType, and related configuration. Because the OmniScript requires the Case ID, the developer must explicitly pass the FlexCard data value, such as CaseId, through the action’s input mapping. Option D is unsafe because the OmniScript does not automatically know which Case ID to use unless the value is passed through context or input parameters. Option B confuses launching the OmniScript with saving Case data; the Data Mapper Load would be used later inside the OmniScript or Integration Procedure. Option C describes a more custom LWC-style configuration, not the standard OmniScript Action setup from a FlexCard.

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Formula variables should be named clearly and descriptively because the formula result path becomes a reusable JSON key within the Data Mapper. A vague name such as “Value1” or “Temp” makes later mapping, troubleshooting, and maintenance harder, especially when formulas are reused by other formulas or mappings. Using the exact API name of the target field is not always correct because the formula result may be an intermediate value rather than a Salesforce field. The shortest name is not best practice because it sacrifices readability. Generic names are also weak because they hide business meaning. Salesforce’s Data Mapper documentation explains that formula results are stored as key-value pairs and can be reused in mappings, which makes descriptive result names important.

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The Add Response To Response JSON property on the DataRaptor Action indicates that the output of the DataRaptor should be added to the response JSON of the Integration Procedure. If this property is not set to true, the response will be empty even if the DataRaptor extracts data successfully. 

The correct parameter is ContextId. When an OmniScript is launched from a Lightning Record page, Salesforce passes the current record ID into the OmniScript as a context ID. The OmniScript can then use ContextId to query related data through Data Mapper Extracts, Integration Procedures, or other actions. Using AccountId might work only if the developer manually maps that value, but it is not the standard automatic page-context parameter. recordId is common in Lightning Web Components, but OmniScript’s record-page launch behavior uses ContextId. CurrentRecord is not the standard OmniStudio parameter. Salesforce documentation explicitly states that, by default, the record ID on a Lightning Record page passes into the OmniScript as a context ID.

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In OmniStudio, the Edit Block element is purpose-built for allowing users to dynamically add, edit, or delete rows of related data, such as dependents under a policy. To save these changes, Remote Actions (typically backed by Apex or API) are used to process each record operation (Create/Update/Delete).

A. Use an Edit Block element configured with Remote Actions – Correct. This is the recommended and most scalable way to support CRUD operations in OmniScripts for collections (e.g., dependents). The Edit Block provides UI-level support, while Remote Actions handle back-end interaction with Salesforce or external systems.

Incorrect Options:

B. Text Block is for display purposes and cannot manage data input or backend actions.

C. Input Block elements do not support row-level add/edit/delete functionality as Edit Blocks do.

D. SOQL is a read-only query language and cannot be used to update or delete records directly within an OmniScript.

Salesforce OmniStudio Guide → OmniScript Edit Block Element

OmniStudio Best Practices → CRUD Operations in OmniScripts

Multi-language OmniScripts use Salesforce translation infrastructure and custom labels. In normal Salesforce runtime usage, the language shown to the user is driven by the user’s Salesforce language setting, not simply by the browser language or by a random session variable. The default OmniScript language is only the fallback/base design language; it does not decide which translated bundle is displayed for each user when translations exist. Option A is wrong because a global Session Variable is not the standard translation selector. Option B is also wrong in this context because OmniScript translations are tied to Salesforce language and Translation Workbench/custom-label behavior. Therefore, the user’s Salesforce language setting is the correct controlling source for displayed translations.

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The wording of this question is imperfect. Official Salesforce documentation identifies the OmniStudio Build Tool, formerly Vlocity Build Tool, as the Node.js command-line automation tool designed to package, export, and deploy OmniStudio DataPacks in a source-control-friendly format. Since “OmniStudio Build Tool” is not one of the listed choices, the only command-line deployment option given is Salesforce Command-Line Interface. Visual Studio Code Integrated Terminal is merely a shell host, not a migration tool. Metadata API is a deployment API, not the OmniStudio-specific CLI named in the documentation. Change Data Capture is an event-streaming feature and has nothing to do with OmniStudio component migration. So D is the only usable answer from the provided options, but the technically precise tool name is OmniStudio Build Tool/Vlocity Build Tool.

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 Using two separate Calculation Steps with the Conditional Step property selected allows the developer to specify different formulas based on different conditions. The ISTRUE(isCustomer) and NOT(ISTRUE(isCustomer)) functions are used to evaluate the Boolean variable in the Condition syntax. The other options are either missing the Conditional Step property, using incorrect comparison operators, or using an IF statement instead of separate Calculation Steps.

The correct design is to call the second Integration Procedure as a Sub-Integration Procedure and enable chainable execution. Chainable Integration Procedures are specifically used to split long-running processing into multiple transactions to avoid Salesforce governor limits. A plain Sub-Integration Procedure Action promotes reuse, but without chainable configuration it does not necessarily create the separate transaction behavior required here. An HTTP Action is for making HTTP callouts, not the cleanest way to invoke internal OmniStudio transaction chaining. A Set Values element only changes data JSON values and cannot execute another Integration Procedure. Because the requirement explicitly says separate transaction context and governor-limit prevention, chainable execution through the Sub-Integration Procedure call is the best answer.

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In Expression Sets, for any intermediate step (like Calculation) to be referenced in subsequent steps, such as Aggregation, the value must be made available via Output.

B. It must be included in the output – Correct. Each step has an " Include in Output " checkbox. If not checked, its result is not accessible to following steps like Aggregation or Sub Expression.

Incorrect Options:

A. Constants are global but do not affect step dependency.

C. It does not have to be a Calculation Step; any previous step’s output can be used if exposed.

Salesforce OmniStudio → Expression Sets - Step Configuration

The best practice is to create a separate child FlexCard for the related-contact display. A child FlexCard gives the team a reusable UI component that can be embedded in other FlexCards without copying layout elements, actions, fields, and styling each time. Duplicating the elements would create maintenance problems because later changes must be repeated everywhere. A global CSS class can standardize appearance, but it does not make the component logic reusable. A Data Mapper can retrieve or transform data, but it is not a display component. Salesforce documentation confirms that FlexCards can be embedded inside other FlexCards and can use either their own data source or the parent FlexCard’s data, which supports modular reuse.

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The Remote Action node is identified by the element name configured in the Integration Procedure. Since the Remote Action is named FetchCart, the relevant Preview JSON node for that action is FetchCart. The debug-specific node, such as FetchCartDebug, is used for diagnostic details, not as the primary action node being evaluated in this question. ResponseCart and ResponseCartDebug belong to the Response Action, not the Remote Action. Salesforce documentation confirms that a Remote Action in an Integration Procedure calls the specified Apex class, method, or invocable action, and Integration Procedure actions are configured and executed as named elements in the procedure sequence.

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 The correct syntax for passing all of the parent FlexCard’s records to a child FlexCard is {Records}, which represents an array of records. The other options are incorrect because they either use an invalid syntax or refer to a single record instead of an array of records.

the calculation procedure version that would execute on 2/15/2020 at 12:00 PM is the one that has the start date time and end date time that include that date and time, and also has the highest priority among the enabled versions. In this case, only version number 4 meets these criteria, as it has a start date time of 2/1/2020 12:00 AM, an end date time of 4/1/2020 12:00 AM, a priority of 1, and is enabled. The other versions either have a different start or end date time, a lower priority, or are not enabled.

In Preview, the JSON node that shows the data sent to the Response Action is the name of the Response Action itself. In this case, it is ResponseCart. The other nodes show either the input data or the output data of the Integration Procedure.

A Data Mapper Transform is the correct tool because the requirement is to restructure incoming JSON before a FlexCard displays it. The source data already comes from a REST API, so the developer does not need a Data Mapper Extract, which retrieves Salesforce data, or a Data Mapper Load, which writes data to Salesforce. An Integration Procedure can orchestrate the REST call and invoke the transform, but the actual no-code restructuring of JSON field names and paths is performed by a Data Mapper Transform. Salesforce documentation states that Data Mapper Transform mappings use input paths and output paths to reshape data, including JSON structures, which directly matches this scenario.

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 The Use Data JSON property must be selected in the properties of the Type Ahead Block in order to display the fetched data in the fields. The Lookup Mode property is used to specify the type of lookup to perform. The FirstName, LastName, and BirthDate fields can be placed inside or outside the Type Ahead Block. The typeHead key is in the correct format.

A FlexCard is the correct user-interface component for displaying summarized, contextual, responsive information from one or more data sources. The scenario is not asking for a guided form or step-by-step process; it asks for a single-page health summary with list-like lab results and interactive display behavior. An Integration Procedure can absolutely be used behind the FlexCard to aggregate Salesforce demographic data and EMR lab results, but the component that displays and manages the responsive interaction is the FlexCard. A Data Mapper Extract only retrieves Salesforce data and does not handle external EMR data or UI interaction. OmniScript is better for guided data collection and process automation, not a compact summary card. Therefore, the front-end OmniStudio component should be a FlexCard.

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Padding is the correct property because padding controls the internal space between an element’s content and its border. In this scenario, the developer wants to reduce horizontal space inside the FlexCard on small mobile screens, so the relevant adjustment is left and right padding. Margin would control space outside the element, between the element and surrounding elements, not inside the element. Border controls the line or visual boundary around the element. “Spacing” is too generic and is not the precise CSS box-model property being tested. Salesforce FlexCard styling documentation explains that FlexCard elements can be styled through the Style panel and CSS-related properties, and the CSS box model distinction makes padding the correct answer for internal spacing.

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Seed Data JSON inserts static launch-time values into the OmniScript data JSON. These values are not stored under a node named “Script Configuration”; that is only where the developer configures the seed data in the designer. At runtime, the seeded key/value pairs are placed into the OmniScript’s data JSON under the seed structure, so the correct representation is option B. This is useful when an OmniScript must start with hidden or prefilled values before any user interaction occurs. Salesforce documentation explains that the Seed Data JSON property is used to prefill OmniScript fields or add hidden nodes to the OmniScript Data JSON during initial load.

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Conditional Rendering is best when only one element, or a small number of elements, must be hidden or shown based on simple data logic. For example, if one field, label, icon, or block depends on a single Boolean or status value, a rendering condition is more efficient and easier to maintain than creating another FlexCard State. States are better when the card must switch to a substantially different layout or when many elements change together. Option D describes a state-level use case, not a single-element rendering condition. Option A is wrong because no condition is needed if the element is always visible. Option B is not the deciding factor; repeaters can contain conditional elements, but the reason is still the simplicity of the condition.

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The intended answer is C, but the wording is sloppy. A true HTTP 401 normally comes from the external service and usually means authentication headers, tokens, or credentials are rejected. However, OmniStudio/Salesforce outbound HTTP calls also require the target endpoint to be allowed through Remote Site Settings or an equivalent named credential setup. If the API key is confirmed correct and the available choices focus on Salesforce configuration, the most probable platform-side cause is that the external URL is not trusted in Remote Site Settings. API Access permission on the user profile does not authorize an external endpoint. Chainable execution does not cause endpoint authorization failure. Missing Set Values would affect input construction, not Salesforce’s permission to call the URL.

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The best answer is D because the requirement combines two constraints: the OmniScript must be embedded on a third-party website and it must be prefilled using URL-passed data. An Experience Cloud page can host the OmniScript, and the third-party website can embed that page in an iFrame while passing URL parameters. Salesforce documentation confirms that OmniScript URL parameters can prefill fields and must use the c__ prefix in URL query-string format. Option A describes the parameter style, but by itself it does not explain how the OmniScript is embedded on the third-party website. Option C is the standard off-platform LWC/OmniOut-style idea, but the question specifically emphasizes URL-based prefill, which fits the Experience Cloud/iFrame pattern more directly.

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The element name for the missing data must match the JSON node key in the Integration Procedure Response, otherwise the data will not be mapped correctly. The JSON sent from the Integration Procedure Action must match one of the Original Input for the Integration Procedure, otherwise the Integration Procedure will not execute properly. The Integration Procedure Preview Input Parameters and the Response JSON Path have no effect on displaying data in OmniScript.

To retrieve (read) data from Salesforce objects:

A. Data Mapper Extract Action – Correct. A DataRaptor Extract is specifically used to retrieve data from Salesforce, based on input parameters or context.

C. Lookup Input Element – Correct. This is used within OmniScripts to look up a record by matching input data, essentially performing a read operation.

Incorrect Options:

B. DataRaptor Post is not a valid DataRaptor type.

D. DataRaptor Load Action is used for writing/updating data, not retrieving it.

Salesforce OmniStudio Guide → DataRaptor Types and Lookup Input Element Usage

The best design is to combine a Loop Block with calculation-oriented actions. A Loop Block iterates over each item in a data array, allowing the actions inside the block to repeat for every element. A Set Values element inside the loop can set intermediate values, reshape nodes , or apply simple formulas per array item. For more complex, multi-step calculation logic, an Expression Set Action is appropriate because it invokes a configured Expression Set and returns calculated results to the Integration Procedure. A Decision Matrix is mainly for table-driven decision lookups, not general multi-step per-item calculation. A List Action can merge or manipulate lists, but it does not perform the required calculation on every array element.

The JSON data structure in option C supports the card layout and follows best practices. It has a list of objects, each representing a product, with the properties “ProductCode”, “ProductName”, “ProductDescription”, and “ProductPrice”. These properties match the fields in the card layout. The JSON data structure also follows the naming convention of using camel case for property names. The JSON data structures in options A and B do not match the fields in the card layout and do not follow the naming convention.

For an active OmniScript, the correct practice is to create a new version, make the change in that new version, test it, and activate it only when it is ready. Editing the active version directly is risky because users can be affected immediately, and in-flight users may experience inconsistent behavior. Cloning creates a separate component and is useful when the new script must be independent, but it is not the best approach for a minor controlled change to the same OmniScript. Waiting for a Salesforce release is irrelevant because this is a configuration lifecycle issue, not a platform-release dependency. Salesforce’s OmniStudio versioning guidance supports using versions so changes can be validated before replacing the active version used by end users.

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 The merge code syntax for passing data from a DataRaptor Extract Action to an HTTP Action is %DataRaptorName: NodeName%. In this case, it is %DRReadCase: CaseNumber%.

 The Send JSON Path syntax for accessing an element from an Integration Procedure structure is BlockName.ElementName. In this case, the BlockName is BlockX and the ElementName is ActionZ. The colon (:) is used to separate the input and output parameters, not the block and element names. The order of the block and element names should follow the hierarchy of the structure, from top to bottom. The Additional input parameter is not needed in this case, as it is already included in the Send JSON Path.

FlexCards can run outside Salesforce through OmniOut, where the activated FlexCard is downloaded or used as a Lightning Web Component and then added to the external OmniOut project. This means the external app must be set up to host and run the generated LWC-based component, typically through Lightning Web Runtime or the OmniOut application structure. Visualforce is not the right technology because the requirement is an external non-Salesforce web application. Calling the Salesforce API may retrieve data, but it does not render the FlexCard user interface. Wrapping the FlexCard inside a custom LWC first is also unnecessary because OmniStudio already generates the FlexCard as an LWC artifact for external use.

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The Timeout property on the HTTP Action in the Integration Procedure specifies how long to wait for a response from the external system before throwing an error. The Chain On Step checkbox on the HTTP Action in the Integration Procedure indicates that the next action should be executed only if the current action is successful. These two configurations should be used to implement the call to the external system given its known performance issues. 

The correct answer is Option B, which shows a FlexCard with a header, a body, and a footer. The header contains the title and the icon of the FlexCard. The body contains a Data table element that displays the records from the parent FlexCard. The footer contains a navigation Action that invokes an OmniScript. Option A is incorrect because it shows a FlexCard with only a header and a body, and no footer.

Margin controls spacing outside an element, so Margin Bottom is the correct property when the goal is to create or reduce space between the Text element and the Button below it. Padding controls internal spacing inside the boundaries of the selected element; it would move the text within its own box rather than primarily controlling the gap between two separate elements. Layout controls structural placement and responsiveness, not direct vertical spacing. Spacer can be used as a separate layout object, but it is not the property on the Text element itself. Salesforce’s FlexCard styling guidance separates dimensions, spacing, classes, and inline styles, and the spacing-around-element documentation specifically uses margin controls for external spacing.

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The correct best practice is to use one Data Mapper Load configured for the related object mappings. Salesforce documentation explains that Data Mapper Load supports updates to multiple Salesforce objects and displays separate mapping tabs for each target object. It also documents Multiple Related Object Loads, or Link Mappings, for propagating data between related objects during a load sequence. This avoids unnecessary multiple sequential Data Mapper Load Actions and keeps the update logic declarative, maintainable, and transactionally cleaner. A Remote Action with Apex should only be used when declarative mapping cannot satisfy the requirement. A Salesforce REST API HTTP Action is also unnecessary because the operation is inside Salesforce and OmniStudio already provides Data Mapper Load for this exact use case.

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The correct answer is D. Data Mapper Turbo Extract, based on best practices in the official OmniStudio documentation.

From the OmniStudio Developer Guide → DataRaptors → Turbo Extract:

DataRaptor Turbo Extract is a lightweight, high-performance extract designed specifically for retrieving data from a single Salesforce object, where no data transformation or complex joins are required.

It is recommended over DataRaptor Extract for performance reasons when only one object and minimal transformation is needed.

Why not the others?

A. DataRaptor Load is used for writing data to Salesforce, not retrieving.

B. DataRaptor Transform is used when you need to transform data, not simply extract it.

C. DataRaptor Extract can be used, but Turbo Extract is preferred for the use case of single object, no transformation — per best practices.

Salesforce OmniStudio Developer Guide → DataRaptor Turbo Extract Best Practices

OmniStudio Certification Study Guide → " When to use Turbo Extract "

 A Set Values Action in a Value field and a Remote Action in an Additional Output value field can execute a function like CONCAT or DATEDIFF by using the syntax {{function(parameters)}}. For example, {{CONCAT(‘Hello’, ‘World’)}} or {{DATEDIFF(‘2021-01-01’, ‘2021-01-31’)}}.

For off-platform use, OmniStudio uses OmniOut so LWC OmniScripts and FlexCards can run on third-party websites. Salesforce documentation explains that an activated OmniScript can be downloaded as an Off-Platform LWC and then added to the OmniOut project for integration into the external application. This makes option B correct because the external site embeds the OmniScript as a Lightning Web Component artifact, not as a Visualforce page. Visualforce is Salesforce-hosted legacy UI technology and is not the primary external embedding model. A REST API could call backend logic, but it would not render the OmniScript user interface. An Integration Procedure call only executes server-side logic; it does not embed the guided OmniScript experience.

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 Deleting a row in Version 3 will only affect that version, not any previous or future versions. The row that contains the Code CA-SF will remain in Versions 1 and 2, as well as any versions created after Version 3. The other options are incorrect because they imply that deleting a row in one version will affect other versions as well.

Versioning a FlexCard allows the developer to make changes to the FlexCard without affecting the existing instances of the FlexCard. The developer can choose to update all instances of the FlexCard with the new version or keep them as they are. This is useful when the changes are minor and do not affect the functionality or layout of the FlexCard. Cloning a FlexCard creates a copy of the FlexCard with a new name and ID. The developer can make changes to the cloned FlexCard without affecting the original FlexCard. This is useful when the changes are major and require a different configuration or design of the FlexCard1. In this case, since all instances of the FlexCard must be updated with the changes, versioning is the best course of action.

In OmniStudio Integration Procedures, when referencing data from a prior step in the HTTP Action URL, the correct merge code syntax is:

%ElementName.PropertyName%

So, referencing a value called Date from a step named SetValues must be written as:

%SetValues.Date%

This is the format recognized by the OmniStudio Merge Language (OML) for dynamic value substitution in URLs or headers.

Incorrect Options:

A. Invalid syntax – not recognized by OmniStudio merge logic.

B. {{SetValues.Date}} is used in FlexCards, not in Integration Procedures.

D. %SetValues: Date% is incorrect merge syntax due to space and colon use.

Salesforce OmniStudio Documentation → Merge Code Syntax for Integration Procedures

The requirement is only to show or hide a section based on a value already present in the OmniScript data JSON. That is exactly what Conditional View is designed for. It evaluates client-side conditions and controls whether a step, block, or element is displayed, editable, or required. Using an Integration Procedure would add unnecessary server-side processing because the required VIP value is already available in the OmniScript. A Data Mapper Transform is also unnecessary because there is no structural transformation requirement. Creating a new version may be part of the deployment process, but it is not the functional configuration that controls visibility. The best implementation is to place the special offers section in the script and configure Conditional View logic against the VIP member value.

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The AccountId is not the issue because the Debug Log already shows that the Data Mapper Extract retrieved data successfully. The failure is at the response-return stage of the Integration Procedure. In OmniStudio, a Response Action is used to end the Integration Procedure and return data to the caller. If the Data Mapper action runs but no Response Action is configured, the internal debug data can exist while the external response remains empty. Option A is weaker because the core requirement is not only adding data to an internal response JSON property; the Integration Procedure needs a Response Action to send the final output. Option C adds unnecessary and inaccurate wording about Send JSON Path. The clean verified cause is that no Response Action was added.

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An OmniScript and a Child FlexCard are both valid components that can be embedded in a flyout. An Integration Procedure and a DataRaptor are not components, but actions that can be performed within an OmniScript or a FlexCard.

According to the Integration Procedure Actions page, “To pass data from a Set Values action to a DataRaptor action, add the Set Values action name to the Additional Input field of the DataRaptor action.”