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VERISMF VeriSM Foundation Questions and Answers

Questions 4

Digital transformation requires a new approach to service management within organizations.

Where is the ownership of service management principles situated in an organization?

Options:

A.

Business owns service management.

B.

IT owns service management.

C.

Service management is outsourced to a third-party supplier.

D.

Service management is owned across the whole organization.

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Questions 5

What steps describe the high-level process for adapting the VeriSM™ model?

Options:

A.

Define the stakeholders, select the processes, and implement them in the organization

B.

Establish the principles, select a set of practices, create a responsive operating model

C.

Investigate all practices in use, select the best set, and make these mandatory

D.

Select the best management practice, focus thereon, and implement it step by step

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Questions 6

What is the first important step in the Kotter's Organizational Change Management (OCM) model?

Options:

A.

Build a guiding coalition

B.

Create a sense of urgency

C.

Generate short-term wins

D.

Institute change

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Exin certification |

Exam Code: VERISMF
Exam Name: VeriSM Foundation
Last Update: Apr 26, 2024
Questions: 0
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