Avaya Contact Center Select Implementation and Maintenance Exam
Last Update Oct 14, 2024
Total Questions : 65
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Last Update Oct 14, 2024
Total Questions : 65
Last Update Oct 14, 2024
Total Questions : 65
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Avaya 78950X
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A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.
When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)
Refer to the exhibit.
What does the Mailbox status relate to?