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CIS-SAM Certified Implementation Specialist - Software Asset Management Professional Exam Questions and Answers

Questions 4

Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer’s change policy requires that changes be requested with 5 days lead time.

How would you satisfy this requirement?

Options:

A.

Update the Risk Property for Insufficient lead time

B.

Update the Risk Assessment Matrix for Insufficient lead time

C.

Update the Calculate Risk UI Action

D.

Update the Risk Matrix for insufficient lead time

E.

Update the Risk Condition for Insufficient lead time

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Questions 5

The Software Asset Management Content Service is automatically enabled and cannot be opted out.

Options:

A.

True

B.

False

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Questions 6

Within the ‘Run Reconciliation’ process, how can the reconciliation be grouped?

Options:

A.

Country, Department, Corporation, Location, Account

B.

Country, Department, Company, Region, Cost Center

C.

Country, Business Unit, Corporation, Location, Account

D.

Country, Business Unit, Company, Region, Cost Center

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Questions 7

You can view IBM, Microsoft, Oracle and VMware license metrics as part of ServiceNow standard baseline configuration features.

Options:

A.

True

B.

False

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Questions 8

Which SAM role must be a trained ServiceNow administrator?

Options:

A.

sam_admin

B.

sam_developer

C.

discover_admin

D.

entitlement_manager

E.

model_manager

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Questions 9

Software reclamation is integrated with which of the following to automate the process of uninstalling software from devices and reclaiming those software rights?

Options:

A.

Integrated Risk Management

B.

HR Management

C.

Client Software Distribution

D.

Incident Management

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Questions 10

Performance Analytics allows users to do which of the following? (Choose three.)

Options:

A.

Assess publisher compliance over a period of time

B.

View trends of software license allocations

C.

Configure software reclamation

D.

Remediate non-compliance

E.

Track usage of a particular software

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Questions 11

If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.

Options:

A.

True

B.

False

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Questions 12

Which catalog provides a listing of goods offered or available by a third party?

Options:

A.

Service Catalog

B.

Model Catalog

C.

Item Catalog

D.

Vendor Catalog

E.

Product Catalog

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Questions 13

Using end-of-life/end-of-support software exposes your organization to security threats. What report can you run to gain visibility to these products?

Options:

A.

Software Models with deactivated discovery maps

B.

License Position Report

C.

Software Model Lifecycle Report

D.

Software Product Lifecycle Report

E.

License Workbench Report

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Questions 14

Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)

Options:

A.

Expand and collapse tree links

B.

List of all publishers

C.

Software model compliance icons

D.

Filter products

E.

Compliance toggle switch

F.

List of all publishers out of compliance

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Questions 15

Define the three catalogs that support the request and procurement process.

Options:

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Questions 16

By default, when is a product result generated for a licensable product after reconciliation?

Options:

A.

Always, even if there are no software models defined for the product

B.

Never

C.

Only when there are software entitlements defined for the product

D.

Whenever there is at least one software model defined for the product

E.

Only when related entitlements have a cost identified

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Questions 17

For which of the following reasons could an installation be unlicensed at the Product Result level?

Options:

A.

The software installation was not completed correctly due to an incorrect workflow set-up.

B.

Software installation records are not associated with a software discovery model.

C.

The software normalization process has not yet run.

D.

The software discovery model is not mapped to the appropriate software model.

E.

The software installation has not been fully reconciled

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Questions 18

Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?

Options:

A.

Strategic Conformance

B.

Operational Integration

C.

Trustworthy Data

D.

Practical Management

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Questions 19

What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?

Options:

A.

inference percent

B.

product results

C.

software model

D.

model bundles

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Questions 20

What does the acronym “CAL” stand for?

Options:

A.

Client Access Limit

B.

Computer Access License

C.

Client Access License

D.

Concurrent Access License

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Questions 21

What product must you procure a separate license for in order to utilize Workflow and Client Software Distribution (CSD) to automatically install software on devices.

Options:

A.

ITSM

B.

Asset Management

C.

Orchestration

D.

Discovery

E.

Deployment management

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Exam Code: CIS-SAM
Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
Last Update: May 4, 2024
Questions: 141
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