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ISO-9001-Lead-Auditor exam
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QMS ISO 9001:2015 Lead Auditor Exam

Last Update Feb 26, 2024
Total Questions : 60

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Last Update Feb 26, 2024
Total Questions : 60

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Last Update Feb 26, 2024
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QMS ISO 9001:2015 Lead Auditor Exam Questions and Answers

Questions 1

During a second-party audit, the auditor examines the records that are available for the external provider, ABC Forgings, to whom manufacturing has recently been outsourced.

There are standard external provider checklists for three competitors for the contract and there are inspection records from the trial manufacturing batches produced by ABC Forgings. There is no documented evidence of the criteria used to confirm the appointment of ABC Forgings, and no contract or terms and conditions. Ongoing monitoring indicates that external provider performance is satisfactory, but no documented information has been retained.

Select two options for the evidence which demonstrates a nonconformity with clause 8.4 of ISO 9001.

Options:

A.

There was no documentation which provided evidence of any monitoring of the external provider.

B.

The auditee required the outsourced products on an urgent basis before the completion of the paperwork.

C.

The auditee did not retain documentation on the selection and evaluation of the external provider.

D.

The external provider asked for the contract details to be verbal only.

E.

There were no receipt inspection records of the incoming materials.

F.

The auditee trusted the external provider because of a long-standing relationship with them.

Questions 2

Below are four of the seven principles on which ISO 9000 series are based. Match a potential benefit to each of the quality management principles (QMP).

ISO-9001-Lead-Auditor Question 2

Options:

Questions 3

Whistlekleen is a national dry cleaning and laundry company with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer

complaints. You find that 80% of complaints originate from five shops in the same region. Most of these complaints relate to damage to customer laundry. The Quality

Manager tells you that these are the oldest shops in the company. The cleaning equipment needs replacing but the company cannot afford it at the moment. You learn

that the shop managers were told to dismiss most of the claims on the basis of the poor quality of the laundered materials.

On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.

ISO-9001-Lead-Auditor Question 3

Options: