PECB ISO-9001-Lead-Auditor Dumps Questions Answers

According to ISO 9001:2015, clause 6.2.1, the organization is required to establish quality objectives at relevant functions, levels, and processes for the quality management system (QMS). The quality objectives must be consistent with the quality policy, measurable, monitored, communicated, and updated as appropriate. The organization is also required to maintain documented information on the quality objectives, as per clause 7.5.1.

Therefore, in the scenario given, the quality objectives defined by the external consultant are not in alignment with the organization’s quality policy, as they are based on those of a competitor, rather than the organization’s own purpose, strategic direction, and customer requirements. This creates a mismatch between the organization’s vision and goals, and the quality objectives that are supposed to guide and measure the QMS performance. Moreover, the quality objectives are not maintained as documented information, which makes it difficult to communicate, monitor, and update them, as well as to demonstrate evidence of their implementation and achievement.

Hence, the circumstances in which a nonconformity against clause 6.2 of ISO 9001 could be raised are B and C, as they indicate a failure to comply with the requirements of clause 6.2.1. The other options are either irrelevant or not directly related to clause 6.2, as they do not pertain to the establishment and documentation of quality objectives.

References:

• ISO 9001:2015(en), Quality management systems — Requirements, clause 6.2.1 and 7.5.1
• ISO 19011:2018(en), Guidelines for auditing management systems, clause 6.4.4 and 6.7.2
• ISO 9001 Lead Auditor Training Course | IRCA Certified | BSI, section “Learning objectives”
• ISO 9001 Lead Auditor Course Material | 3FOLD Education Centre, module 5 and 6

Match the process descriptions below to the process names:

The process by which the accuracy of test equipment is checked against a known standard. = Calibration

The process by which a product or service is visually examined to determine conformity to requirements. = Evaluation

The process by which data is examined in detail to reach a specific answer or answers. = Analysis

The process by which a parameter of a product or service is examined to determine a specific value. = Measurement

According to the ISO 9000:2015 - Quality management systems — Fundamentals and vocabulary, the definitions of the process names are as follows:

• Calibration: operation that, under specified conditions, in a first step, establishes a relation between the quantity values with measurement uncertainties provided by measurement standards and corresponding indications with associated measurement uncertainties and, in a second step, uses this information to establish a relation for obtaining a measurement result from an indication.
• Evaluation: determination of the suitability, adequacy or effectiveness of an object to achieve established objectives.
• Analysis: detailed examination of the elements or structure of something.
• Measurement: process to experimentally obtain one or more quantity values that can reasonably be attributed to a quantity.

Therefore, the process descriptions can be matched to the process names based on these definitions.

References:

ISO 9000:2015 - Quality management systems — Fundamentals and vocabulary

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