PeopleCert ITIL-4-DITS Dumps Questions Answers

Comprehensive and Detailed Explanation From Exact Extract:

This scenario represents aresource-based advantage: the organization leverages proprietary, non-replicable internal resources—both technical and organizational—that deliver sustained competitive advantage. According to the ITIL sample rationales, resource-based advantages are defined as "organizations rely on … resources that other organizations do not… valuable, rare, non-replicable, durable, and organization-specific"

Comprehensive and Detailed Explanation From Exact Extract:

According to ITIL 4 Leader: Digital & IT Strategy, a critical role of leaders is to ensure that stakeholders, including shareholders, understand the strategic direction and how it impacts organizational value. Shareholders are primarily concerned with business performance and return on investment. Therefore, it’s essential that strategy communications emphasize how strategic changes affect the organization's financial health and competitive positioning. This builds trust and aligns stakeholder expectations.

Comprehensive and Detailed Explanation From Exact Extract:

Digital readiness assessments evaluate whether an organization is equipped to succeed in a digital strategy environment. A key component isstaff capability and learning culture—whether the workforce has the skills, knowledge, and mindset needed for digital transformation. ITIL 4 stresses that organizational learning, upskilling, and leadership development are vital to readiness. Option C aligns directly with this. The other options focus on security, investment, or operations—not strategic capability building.