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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Last Update May 7, 2024
Total Questions : 143

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Last Update May 7, 2024
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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Questions and Answers

Questions 1

A company uses Dynamics 365 Customer Insights.

Select the answer that correctly completes the sentence.

MB-910 Question 1

Options:

Questions 2

A company wants an application that meets the following requirements:

  • Display the latest news about the company.
  • Recommend leads to sales team members.

You need to identify an application to meet the requirements. What should you recommend?

Options:

A.

Dynamics 365 Customer Service

B.

Linkedln Campaign Manager

C.

Dynamics 365 Sales Insights

D.

Linkedln Sales Navigator

Questions 3

You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals.

The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.

You need to attach a proposal to a customer record. Which mechanism should you use to attach the proposal?

Options:

A.

Timeline attachment

B.

Word template

C.

Documents tab