A firm has identified key benefits for developing a strategic alliance and has selected appropriate supply chain partners. Which of the following actions should the firm take to build a successful alliance with a supplier who is also a competitor?
In a make-or-buy decision, if the product is modular and the company is dependent on knowledge and capacity, outsourcing most likely will be:
Which of the following actions is most likely to improve the flow of funds between a group of supply chain partners?
A company has recently implemented a vendor-managed inventory (VMI) program with several key suppliers but quality issues are disrupting production. Which of the following actions would be more effective in dealing with these issues?
The use of break-bulk warehouses allows for reduced transportation costs by receiving:
A company’s cash-to-cash cycle time is 36 days. How many weeks of inventory are on hand if the average collection time from customers is 60 days, and the company pays its vendors in 45 days?
Which of the following reasons it often why many companies fail ' to achieve the implementation benefits of reverse logistics?
Which of the following characteristics are reflective of a resilient supply chain?
Which of the following elements of total quality management (TQM) results in a lower overall cost of the product?
Which of the following forecasting methods relies on the opinions of a panel of experts?
Which of the following practices allows each process to operate at maximum efficiency rather than having the speed of the entire process constrained by the slowest operation?
A company has prioritized customers A, B, and C, filling orders in that sequence. What are the impacts to customer service levels for customers B and C?
A large retailer has negotiated buyback contracts with several suppliers. The suppliers typically will need which of the following systems to effectively implement the contracts?
Which of the following actions most likely will increase market share for products that are critical manufacturing components for customers?
A procurement manager wants to reduce costs on commodity items. Which of the following actions is likely to result in the greatest savings?
Which of the following marketing strategies emphasizes offering services at a lower price than rival services with comparable features?
Which of the following approaches would be used to enhance compliance, minimize risks, and connect supply chain activities when exporting products to emerging markets?
Which of the following is the key benefit obtained by using technology in supply chain?
Using an independent service provider for logistics would be most appropriate in which of the following situations?
Which of the following techniques is most effective for a company to sell high-volume products to multiple market segments?
A supervisor knows that employees have good ideas for improving department operations but are hesitant to share them. Which of the following tools would be most appropriate for encouraging the employees to participate in identifying opportunities?
In addition to sales history, current customer orders, and forecasted demand, which of the following data sources should be used as part of a demand management process?
A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?
A manufacturer can simplify the forecasting process by pooling demand forecasts for a product group and then:
Compared to a blanket purchase order, a supplier alliance agreement is best differentiated by:
The process of gathering data about what customers need and ensuring that desired features are included in the design and initial planning phase of a new product or service is known as:
The question below is based on the following flowchart:
Which of the following phrases most accurately describes the complete flow of demand information?
Which of the following consequences is a result of shipping directly from the point of manufacture to the customer rather than through a distribution network?
Which of the following attributes typically makes reverse logistics processes more complicated than outbound logistics processes?
The primary reason for a firm to pursue strategic supply chain activities is to:
Which of the following corporate strategies is most consistent with a flexible supply chain strategy?
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
Compared to mass-media marketing, customer relationship management has the advantage of allowing the organization to:
A remanufacturer of equipment is most likely to have what type of supply chain?
Reverse supply chain activity typically peaks nearest the beginning of which of the following stages of the product life cycle?
A company’s decision to charge different prices for the same service sold in different market segments is most likely based on which of the following metrics?
Risk pooling enables a lower total inventory level without affecting service levels based on which of the following assumptions?
A large manufacturer wanting to be more competitive in the global market place decided to outsource its transportation and return processing to other companies on a contractual basis. The companies providing the services would be referred to as:
Which of the following types of information would be an appropriate basis for a qualitative forecast?
Which of the following customer relationship management activities most appropriately is used for revenue generation?
A company has been delivering a global product that no longer appears profitable. Senior management’s best response is to:
A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:
Which of the following actions typically would be the first step in implementing the philosophy of customer relationship management?
Keeping all other factors equal, a company typically will try to maintain higher service levels for products with:
A manufacturer of plastic components that are sold either directly or through distributors wants to identify the requirements of the end customers for each market segment. Which of the following approaches would be most appropriate?
A large wholesaler formerly owned a number of delivery trucks. The wholesaler sold all of its trucks and now purchases transportation services from fleet operators. This is an example of which of the following strategies?
Which of the following practices has improved management of the customer pipeline?
A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:
Which of the following organizational design choices is an example of vertical integration?
Which of the following actions typically would be considered part of a reverse logistics strategy?
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?
Supply chains delivering products or services are most able to respond quickly to changing market requirements when:
Which of the following situations is an example of inventory being held as a way to balance supply and demand?
A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there. Which of the following actions is most effective in helping to select a service provider?
A firm has identified groups of customers based on specific characteristics the customers desire from products and services the firm can provide. Characteristics include lead times, pricing tiers, and service levels. The firm is engaged in which of the following activities?
A company's annual cost of goods sold is $350 million, and inventory carrying cost is 18%. The company averages four inventory turns. The cost savings resulting from increasing inventory turns from four to six would be:
Which of the following results can be expected from sharing a common understanding of demand and consumption patterns among supply chain participants?
Which of the following factors typically is the most significant impediment to implementing collaborative commerce?
The focus of collaborative supply chain management differs from a transactional approach by its emphasis on the:
After identifying the potential causes for delays in communicating demand information up the supply chain, the trading partners should take which of the following actions?
The value that logistics provides within the supply chain can best be summarized as:
A company currently produces custom goods for a limited market. To increase market share, the company will implement a strategy to reduce the number of products it produces and reduce delivery lead time. The company can increase its chances of achieving the strategy by:
Which of the following statements about the use of bar code labels for product identification in the supply chain is true?
A company that is focused on customer relationship management is most likely to take which of the following actions for customers who have been profitable over time?
Which of the following tools is most appropriate for understanding why products fail?
Which of the following actions is most appropriate to take with a supplier whose ratings are below the agreed-upon performance levels?
The use of theory of constraints (TOC) differs from traditional decision making because it:
A shipping company investing to reduce damages due to weather conditions is an example of:
Which of the following criteria is the primary factor when considering storage locations for high volume products?
An organization is partnering with a supplier. The most appropriate tool to ensure that the supplier has the necessary capabilities is:
Which of the following actions is most likely to reduce inventory carrying costs?
Supply chain disruption avoidance measures typically are based on distinguishing:
Which of the following criteria are important when establishing a warehouse distribution system?
A company that manufactures complex mechanical assemblies to customer order and ships them directly to the customer is implementing manufacturing cells. The benefit most likely to result from this effort is a reduction in the:
A work center's demonstrated capacity for the last week was 160 standard hours. Its demonstrated capacity for the last 6 weeks was 140 standard hours. Which of the following numbers would be best to use to determine the appropriate future load for the work center?
A company that is effectively managing its cash will have which of the following conditions?
Which of the following activities is included in the source process of the Supply Chain Operations Reference (SCOR) model?
Which of the following supply chain areas utilize order management cost metrics?
The practice of purchasing items in large quantities and requesting that shipments be delivered directly to customers is referred to as:
A company is evaluating a potential supplier for a strategic, long-term relationship. Which of the following metrics would be the best indicator to assess the supplier's fiscal health and ...t potential bankruptcy?
Which of the to the financial following descriptions applies balance sheet for a firm?
Which of the following objectives is a major principle of theory of constraints (TOC) accounting when applied to a supply chain?
Goods can enter a country, undergo further modification, and then be exported without paying customs duties via which of the following designations?
Which of the following measures of a supply chain performance is most desirable from a stockholder perspective?
Which of the following tools has improved management of the customer pipeline?
A company's product cannot be sold beyond 12 months from the date of manufacture. The product contains hazardous material and must be returned to the factory to be neutralized. This situation is an example of product:
A manufacturer of consumer packaged goods with a single plant and nine regional distribution centers is considering reducing the number of distribution centers in its system. Reducing the number of distribution centers most likely will reduce fixed warehousing and the cost of:
It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of a supplier/customer relationship?
A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?
The strategy to implement supplier relationship management has been developed. The most appropriate next step is to:
A company's supply chain depends heavily on sourcing from international suppliers. Conditions increasingly threaten supply continuity. Which of the following actions is most appropriate?
Which of the following actions is most likely to increase total supply chain risk?
When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?
A company that sells direct to industrial and commercial businesses has become successful by being responsive to the needs of its customers. The company currently produces in each country all of the products it sells in that country. Several countries in which the company operates have negotiated an agreement to establish a trading bloc. Which of the following actions by the company would be most appropriate if the agreement is implemented?
Distribution from which of the following types of sites enables goods to enter a country, undergo further modification, and then be exported without paying customs duties?
A company is formally adhering to the principles of the UN Global Compact. After a review of their supply chain, they have found that a key supplier is in violation of the compact. The best action for the company to do first is:
A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA). This is an example of utilizing which of the following types of metrics?
Which of the following activities typically would be an appropriate application of the ISO 31000 Risk Management Principles and Guidelines?
In an advanced planning system, which of the following modules feeds the master planning module?
Which of the following warehousing tools enables wireless scanning of products?
A manufacturer is the leader of a group of trading partners that are collaborating to improve customer service levels and profitability. Which of the following methodologies would be most appropriate for synchronizing supply and demand across the supply chain?
Inventory parameters established using analytic inventory techniques typically are based on balancing:
A company that sells engineered-to-order products is planning implementation of a supplier relationship management system (SRM) for direct materials. Which of the following factors is most likely to make the implementation difficult?
When implementing e-commerce in the supply chain, a company's toughest challenge most likely will be:
Which of the following measures effectively evaluates overall resources in a distribution warehouse?
What is the primary benefit of using a central storage warehouse for all components rather than using point-of-use storage?
When an importer and manufacturer are operating in a free trade zone, payment of a customs duty is triggered when products are:
A company most likely would consider moving a portion of its manufacturing to a second location to:
The transportation manager at a consumer goods manufacturer has decided to begin shipping full truckload rather than less-than-truckload quantities. Which of the following outcomes is likely following implementation of this decision?
A toy company decides to buy more products from an overseas company to reduce costs. To make sure that goods clear customs more quickly, the company most likely would engage a:
Potential customers of a company's new product have tight tolerance requirements. The company plans to purchase a critical component. To meet customer requirements, the company should first:
Benchmarking a firm's performance against industry competitors is most valuable because it can reveal:
An increase in the inventory turnover rate for a supply chain typically would indicate that there has been a reduction in:
Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?
Implementation of supply chain applications based on which of the following technologies is most likely to have the lowest fixed costs?
A company closely monitors supplier performance and notices recent late deliveries from one supplier. The supplier discloses flood damage at the plant. The company quickly shifts sourcing to a new supplier and has minimal loss of sales. Which of the following risk strategies reflects the company's actions?
A firm has discovered a product quality issue. What should be the first step in responding to this issue?
A business is changing from a business to business model to a business to consumer model. Which of the following statements about this supply chain change is true?
When doing international business, a company's total line-haul costs will vary with the:
A company ships from its manufacturing facilities directly to its warehouses. If the number of warehouses increases, transportation costs between manufacturing facilities and warehouses most likely will:
Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?
Customizing can be an effective warehousing strategy because it allows a company to:
Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?
Allowing for organizational restructuring is an example of which of the following steps in creating successful strategic alliances among suppliers?
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TESTED 05 May 2024
