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Salesforce Accredited Agentforce Health Professional

Last Update Oct 14, 2026
Total Questions : 118

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Last Update Oct 14, 2026
Total Questions : 118

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Last Update Oct 14, 2026
Total Questions : 118

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Salesforce Accredited Agentforce Health Professional Questions and Answers

Questions 1

An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?

Options:

A.

Add the custom object to the Timeline after deployment, then add it to the Timeline component.

B.

Add the Timeline component to the Patient Lightning page and activate the Timeline.

C.

Activate the Timeline configuration and verify user permissions.

D.

Assign the users permissions to be able to view the Timeline before adding it to the Timeline component.

Questions 2

During a design session, the client asks for best practices around when to use DataRaptors vs. Integration Procedures. For which scenario should a consultant advise the client to use a single DataRaptor?

Options:

A.

The action must perform a SendMail task and check for any errors.

B.

The dataset requires connecting to an external data source, such as CSV or REST API.

C.

The task requires both a read and write of SObject data.

D.

The dataset required needs to read two SObjects with a clearly defined relationship.

Questions 3

A provider is looking to implement Utilization Management in Health Cloud and submit and track prior authorizations. Which two capabilities should a consultant customize to achieve this?

Options:

A.

Create a new Support Process to match the customer ' s process steps.

B.

Create a new UtilizationManagementSettings record in Custom Settings.

C.

Customize the Service Request object.

D.

Integrate using MuleSoft Direct for electronic Prior Authorizations (ePA).