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Microsoft 77-731 Exam Syllabus

Outlook 2016: Core Communication, Collaboration and Email Skills

Last Update Sep 15, 2025
Total Questions : 35

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77-731 Exam Details

Microsoft 77-731 Exam Detail

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Free 77-731 Exam Questions

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Microsoft 77-731 Exam Overview :

Exam Name Outlook 2016: Core Communication, Collaboration and Email Skills
Exam Code 77-731
Exam Registration Price $100
Official Information https://www.microsoft.com/en-us/learning/exam-77-731.aspx
See Expected Questions Microsoft 77-731 Expected Questions in Actual Exam
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Microsoft 77-731 Exam Topics :

Section Weight Objectives
Manage the Outlook environment for productivity 20-25% Customize settings
  • Customize reply messages, change text formats for all outgoing messages, customize the Navigation Pane, configure reviews, manage multiple accounts, add an account
Print and save information
  • Print message, calendar, contact, or task information; save message attachments; preview attachments; save messages in alternate formats; export messages to a data file
Perform search operations in Outlook
  • Create new search folders; search for items in messages, tasks, contacts, or calendars; search by using advanced find; search by folder
Manage messages 35-40% Configure mail settings
  • Set fonts for new messages and responses; create, assign, and modify signatures; create and manage rules; create automatic replies; create messages by using Quick Parts; configure Junk Email and Clutter settings
Create messages
  • Create a message; add or remove message attachments; add cc and bcc to messages; add tracking and voting options; forward and reply to messages; request a delivery or read receipt; redirect replies; flag outgoing messages for follow up, importance, and sensitivity; recall a message
Format a message
  • Format text, insert hyperlinks, apply themes and styles, insert messages, add a signature to specific messages
Organize and manage messages
  • Sort messages, move messages between folders, add new local folders, apply categories, clean up messages, mark a message as read or unread, flag received messages, ignore messages, sort messages by conversation, delete messages, automate repetitive tasks by using Quick Steps, configure basic Auto Archive settings, delegate access
Manage schedules 35-40% Create and manage calendars
  • Create and add calendars, adjust viewing details for calendars, modify calendar time zones, delete calendars, set calendar work times, manage multiple calendars, manage calendar groups, display multiple calendars, share calendars
Create appointments, meetings, and events
  • Create calendar items, create recurring calendar items, cancel calendar items, create calendar items from messages, set calendar item times, set up meetings by using the scheduling assistant, set free or busy status for calendar items, schedule resources, set up meeting location by using Room Finder
Organize and manage appointments, meetings, and events
  • Set calendar item importance, forward calendar items, configure reminders, add participants, respond to invitations, update individual or recurring calendar items, share meeting notes, categorize calendar items
Create and manage notes and tasks
  • Create and manage tasks, create and organize notes
Manage contacts and groups 10-15% Create and manage contacts
  • Create a new contact, delete contacts, import contacts from external sources, edit contact information, attach an image to a contact, add tags to contacts, share contacts, create and manage address books
Create and manage contact groups
  • Create new contact groups, add contacts to existing contact groups, add notes to a contact group, update contacts within contact groups, delete contact groups, delete contact group members

Updates in the Microsoft 77-731 Exam Syllabus:

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