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Salesforce Communications Cloud Accredited Professional (AP) Exam

Last Update Jul 19, 2024
Total Questions : 77 With Methodical Explanation

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Salesforce Communications Cloud Accredited Professional (AP) Exam Questions and Answers

Questions 1

Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

Options:

A.

Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix

B.

Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems

C.

Create Apex class and hook code to calculate the price and add as a step within the pricing plan

D.

Create another matrix for OTC’s and add all the attributes from Account and product as input and price as Output.

Questions 2

Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel’s Communication Cloud.

Options:

A.

Use Cart Based APIs

B.

Use Digital Commerce APIs

C.

Use CPQAppHandler Methods

D.

Use EPC APIs

Questions 3

UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

Options:

A.

Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global

B.

Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order

C.

Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item

D.

Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.