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SVC-16A Apple Service Fundamentals Questions and Answers

Questions 4

Which of the following is NOT a good step to take when working on-site on a computer'?

Options:

A.

Place parts on the floor.

B.

Use a grounded ESD mat

C.

Wear a grounded ESD wrist strap.

D.

Check the polarity of the grounded power outlet.

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Questions 5

What is the maximum amount of memory that is supported in a dual-processor Mac Pro (Mid 2012)?

Options:

A.

64 GB

B.

32GB

C.

16 GB

D.

8 GB

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Questions 6

What is the likely cause of an iMac (21.5-inch, Late 2013) producing a single error tone at startup that repeats every five seconds?

Options:

A.

The unit does not have RAM or RAM is not installed properly.

B.

The logicboard has failed and must be replaced.

C.

The RAM does not pass data integrity tests.

D.

The hard drive has failed S.M.A.R.T. status.

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Questions 7

Remaining residue from Very High Bond (VHB) adhesive should only be removed with which of the following:

Options:

A.

VHB solvent

B.

Nail polish remover

C.

Isopropyl alcohol wipes

D.

VHB neutralizer

E.

Liquid acid neutralizer

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Questions 8

Which diagnostic component of AST should be used to test image persistence issues on internal IPS displays in Apple desktop and portable computers, using consistent testing parameters?

Options:

A.

IPT

B.

MRI

C.

VST

D.

EFI

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Exam Code: SVC-16A
Exam Name: Apple Service Fundamentals
Last Update: May 13, 2024
Questions: 57
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