ZDTA Zscaler Digital Transformation Administrator Questions and Answers

The ATP workflow focuses on protecting users from security threats such as phishing, malware, and malicious URLs through mechanisms including IPS coverage on client and server sides, categorization of URLs (especially newly registered domains), and prevention of risky file downloads like password-protected zip files. However,reporting on network performance issues such as high latency on a Teams call caused by low WiFi signal is outside the scope of ATP. This type of issue relates to digital experience or network performance monitoring, not threat protection.

A Watering Hole Attack targets users by compromising a website or service that is commonly visited by the intended victims. The attacker injects malicious content such as malicious JavaScript or malware into the website, so when the user visits the site, their system gets infected. This attack relies on the trust users have in popular or legitimate websites and exploits it by turning those sites into infection vectors.

Pre-existing Compromise refers to attacks where the target environment is already compromised before the attack is recognized, but it does not specifically describe malicious content injected intopopular websites. Phishing Attack involves deceiving users to click malicious links or reveal credentials, not compromising websites directly. Exploit Kits are automated tools that scan for vulnerabilities and deliver exploits but are not characterized by the use of commonly used websites hosting malicious scripts.

The study guide clearly explains Watering Hole Attacks as a method where attackers infect trusted websites frequented by target users to deliver malicious payloads.

When a ZDX custom application is configured with the type set to'Network', the administratorwill not get Disk I/O metricsfor users. Disk I/O metrics relate to local client device performance and are not part of network-type application probes which focus on network latency, server response, and other network-centric measurements.

The study guide notes that Disk I/O is part of endpoint-level monitoring and is not collected by network-type probes, unlike metrics such as Server Response Time or ZDX Score which are network related.

In API architecture, an Endpoint is defined as a URL or URI that provides access to a specific resource or service within the API. It acts as a point of interaction where clients send requests and receive responses. This is a standard definition across API implementations, including Zscaler's API framework, where each endpoint represents a distinct function or data resource accessible via the API.

Option A refers to physical devices, which are not considered endpoints in API terms. Option C describes network infrastructure components but not API endpoints. Option D describes an API gateway, which manages API traffic but is not itself an endpoint.

This explanation is consistent with the Zscaler Digital Transformation study guide’s section on Integration and APIs, which clarifies that API endpoints are URLs pointing to specific resources or services within the API framework.

AWatering Hole Attackis characterized by attackers planting malware on websites or services that are commonly accessed by their intended victims. The goal is to infect users who visit these trusted sites by injecting malicious code or malware. This type of attack leverages the trust users place in frequently visited services to deliver malware covertly.

Other options like Remote Access Trojans, Phishing, and Exploit Kits are attack types but do not specifically involve compromising commonly accessed services to plant malware.

Certificate pinning prevents SSL interception by validating a server’s certificate against known values. When ZIA performs SSL inspection, it substitutes the certificate with one signed by Zscaler’s CA. This causes the handshake to fail for pinned applications. To troubleshoot, an administrator shouldreview SSL logs to identify handshake failures, which indicate certificate pinning issues. Logs will show the TLS negotiation details, including any disruptions.

A primary business risk introduced by legacy firewalls isperformance issues. Traditional firewalls are often unable to efficiently handle modern high-volume and encrypted traffic, leading to latency, bottlenecks, and reduced network performance. This negatively impacts user experience and security posture. The study guide points out that legacy firewalls struggle with scalability and speed in today’s cloud-centric environment, making performance a key concern.

TheForwarding Profilein Zscaler defines thefallback methods and behavior when a DTLS tunnel cannot be established. This profile governs how traffic should be forwarded if the preferred DTLS (Datagram Transport Layer Security) tunnel fails, ensuring continuity by falling back to alternative methods such as TLS or other configured options. It is critical to maintaining secure and resilient connectivity paths for traffic forwarding.

The study guide clarifies that this forwarding profile specifically addresses DTLS fallback behavior to maintain session reliability.

The two most efficient ways to provision users authenticated via SAML areSCIM (System for Cross-domain Identity Management)andSAML Autoprovisioning. SCIM allows automated user provisioning and deprovisioning, while SAML Autoprovisioning enables dynamic user account creation upon authentication, streamlining user lifecycle management.

ThePAC file used in the Application Profileis the mechanism that identifies the ZIA Service Edge node that the Zscaler Client Connector should connect to. The PAC (Proxy Auto-Configuration) file contains rules that direct client traffic to the appropriate service edge based on IP ranges, location, or other criteria.

The study guide explains that the Application Profile’s PAC file plays a key role in routing client connections to the nearest or optimal ZIA Service Edge node to ensure efficient traffic forwarding and policy enforcement.

TLS Inspection in Zscaler Internet Access secures public internet browsing bycreating intermediate certificates for each client connection. This Man-In-The-Middle approach enables Zscaler to decrypt and inspect encrypted traffic for threats and policy compliance while still maintaining secure connections with the client. The intermediate certificate acts as a trusted entity between the client and the real server during inspection.

Zscaler Risk360 quantifies risk by computing a risk score that is based on the number of remediations needed in comparison to the industry peer average. This approach allows organizations to understand their relative security posture by evaluating how many issues require remediation and benchmarking that against peers in the industry. This methodology enables prioritized risk management and provides context around the urgency and scale of remediation activities necessary to reduce risk.

Unlike simply counting risk events or focusing on time to mitigate, Risk360 uses this comparative remediation-based scoring to give a comprehensive view of risk. It does not compute separate scores for each of the four breach stages but rather aggregates remediation efforts and benchmarks them to industry standards.

This is confirmed by the study guide's explanation of Risk360's scoring method, highlighting the use of remediation counts compared to peers as the basis for risk scoring.

Tenant Restrictionis the ZIA feature that enforces access control policies to prevent access to certain SaaS applications from unmanaged or non-compliant devices. This ensures that only authorized and managed devices can access sensitive corporate SaaS resources, enhancing security posture.

The study guide highlights Tenant Restriction as an essential control for enforcing device compliance in SaaS access policies.

Zscaler supportsRDP, VNC, and SSHprotocols for Privileged Remote Access. These are commonly used protocols for remote management and privileged user sessions, allowing secure access to internal applications or systems without exposing the network or requiring VPN connections.

The study guide clearly states that Privileged Remote Access capabilities focus on these protocols to ensure secure, monitored, and controlled remote sessions for administrators and privileged users, supporting remote desktop and shell access securely .

Advanced Threat Protection (ATP) defends users frommalicious active content, which includes malware, exploit kits, malicious scripts, and other forms of active content designed to compromise user systems. ATP employs multiple techniques such as sandboxing, malware scanning, and threat intelligence to detect and block these threats before they reach the user.