ZDTA Zscaler Digital Transformation Administrator Questions and Answers

In SaaS Security API DLP policies you can choose “Remove External Collaborators and Shareable Link” as the enforcement action - Zscaler will report the incident, revoke any external collaborators on the file, and delete its external share links.

Malware Protection for HTTPS traffic relies on the Zero Trust Exchange’s TLS Inspection to decrypt the SSL/TLS stream, enabling the malware‑detection engines to scan payloads against known threat signatures.

TLS Inspection in Zscaler Internet Access secures public internet browsing by creating intermediate certificates for each client connection. This Man-In-The-Middle approach enables Zscaler to decrypt and inspect encrypted traffic for threats and policy compliance while still maintaining secure connections with the client. The intermediate certificate acts as a trusted entity between the client and the real server during inspection.

Zscaler Platform Services, such as web filtering, advanced threat protection, DLP, and more, operate on decrypted traffic. This decryption is enabled by TLS Inspection, which intercepts SSL/TLS sessions, decrypts the payloads for inspection, and then re‑encrypts the traffic before forwarding to the destination.

Phishing campaigns, exploit kits, watering‑hole sites, and leveraging an existing compromise are all widely observed vectors for delivering malware, as they effectively trick users or exploit vulnerabilities to gain initial footholds.

Zscaler’s IPS engine and Yara‑style content signatures specifically detect and block botnet command‑and‑control traffic, stopping infected hosts from communicating with C2 servers.

A common use case for adopting Zscaler’s Data Protection is to prevent data loss to Internet and Cloud Apps. Data protection focuses on detecting and stopping sensitive data exfiltration or leakage to unauthorized destinations over web and cloud channels.

While reducing the attack surface and blocking malicious downloads are important security functions, they are addressed by other Zscaler capabilities such as threat protection. Secure connection to private apps is covered by ZPA, not data protection.

The study guide emphasizes that data protection’s primary purpose is to safeguard sensitive data from being lost or leaked to internet or cloud applications.

The “Blocked Countries” feature in Advanced Threat Protection lets you restrict access to web destinations based on their geographic location, preventing connections to any sites hosted in the specified countries.

DLP Rules use Boolean logic to define complex conditions and combinations for detecting sensitive data. This allows the creation of granular policies that can combine multiple identifiers and dictionaries with AND, OR, and NOT operators to accurately match sensitive content.

Zscaler Advanced Firewall supports DNS Tunnel and DNS Application Control, capabilities that are not available in the Standard Firewall. This enhances detection and control of DNS-based threats and allows granular enforcement over DNS queries and responses to prevent data exfiltration and command and control activities.

You need at least two App Connectors per data center to ensure high availability and load distribution, so with four data centers the minimum total is eight.

When a connection matches an SSL Inspection rule set to “bypass,” Zscaler performs a passthrough, simply relaying the origin server’s certificate intact to the client rather than substituting its own.

A Watering Hole Attack is characterized by attackers planting malware on websites or services that are commonly accessed by their intended victims. The goal is to infect users who visit these trusted sites by injecting malicious code or malware. This type of attack leverages the trust users place in frequently visited services to deliver malware covertly.

Other options like Remote Access Trojans, Phishing, and Exploit Kits are attack types but do not specifically involve compromising commonly accessed services to plant malware.

Cloud Application policies offer deeper, application‑aware controls, such as granular actions on specific SaaS functions, making them a superior choice for managing access to modern web apps compared to generic URL filters.

By reviewing the user’s ZDX score for AWS and running “Analyze Score,” the Y‑Engine automatically correlates metrics (network, client, and application) to pinpoint the root cause, delivering targeted insights far faster than manual tracing or external outage checks.

When the Zscaler Office 365 One Click Rule is enabled, Office 365 traffic is exempted from SSL inspection and other web policies to optimize performance and user experience. This rule simplifies policy configuration by automatically identifying and excluding Office 365 cloud traffic from inspection, reducing latency and avoiding potential conflicts with Office 365 services.

The study guide clarifies that this rule helps balance security with seamless cloud application usage.

Zscaler supports RDP, VNC, and SSH protocols for Privileged Remote Access. These are commonly used protocols for remote management and privileged user sessions, allowing secure access to internal applications or systems without exposing the network or requiring VPN connections.

The study guide clearly states that Privileged Remote Access capabilities focus on these protocols to ensure secure, monitored, and controlled remote sessions for administrators and privileged users, supporting remote desktop and shell access securely .

Yes, the Access Control suite includes controls for segmentation and conditional access, which are designed to prevent lateral movement within networks. These features allow organizations to restrict access between different segments and enforce policies that limit the spread of threats or unauthorized access within internal environments.

Out of the box, Zscaler’s Malware Protection policy is configured to block any traffic identified as a virus, ensuring known malicious files are denied immediately.

Users receive conditional access only once they satisfy the policy’s authorization and security criteria, ensuring device posture, user identity, and any other checks have passed before they can reach the segmented application.

Zscaler’s SaaS Security Posture Management natively supports platforms such as Microsoft 365, Google Workspace, Slack, Salesforce, and Atlassian, so among the options listed, Google Workspace is the supported platform.

The feature that allows Zscaler to apply URL filtering even when a Cloud App control policy explicitly permits a transaction is called Allow Cascading. This feature ensures that even if a cloud application is permitted by the Cloud App control policy, the URL filtering policy can still be enforced. This is useful in cases where granular URL control is needed on top of cloud app permissions, providing layered security controls.

The study guide clearly explains that Allow Cascading enables URL filtering policies to cascade or take precedence and thus still inspect and potentially block URLs even if the cloud app is allowed by policy. This allows administrators to fine-tune access and ensure additional inspection layers on web traffic .

The ZDX Score is calculated on a scale from 1 (worst) to 100 (best), where lower values indicate poorer digital experience and higher values indicate optimal performance.

For a unified, seamless experience - and because ZPA only supports SAML while ZIA’s recommended authentication is also SAML - you should configure SAML‑based SSO on both ZIA and ZPA. This ensures one consistent identity flow and eliminates multiple credential prompts across the platforms.

When a SAML Identity Provider (IdP) returns an assertion containing device attributes, these attributes are first consumed by the Zero Trust Exchange component. This component uses the device attributes for policy creation and enforcement decisions, integrating identity and device posture information to make dynamic access decisions.

Beyond email, Alert Rule notifications can be pushed via Webhooks to integrate with ITSM platforms or UCaaS tools, enabling real‑time incident management and collaboration in your existing service desks or messaging systems.

Zero Trust Connections don’t rely on the underlying network’s security or topology - they enforce access and control at the application level, independent of any fixed or trusted network environment.

The ATP “Security Exceptions” allow list is leveraged by both Advanced Threat Protection and the Sandbox policy - URLs or hosts you add here won’t be submitted for sandbox analysis.

Zscaler ships a set of Alert Rules curated and maintained by its ThreatLabZ research team, and administrators can also build their own custom (customer‑defined) rules to meet specific organizational needs.

The Forwarding Profile in Zscaler defines the fallback methods and behavior when a DTLS tunnel cannot be established. This profile governs how traffic should be forwarded if the preferred DTLS (Datagram Transport Layer Security) tunnel fails, ensuring continuity by falling back to alternative methods such as TLS or other configured options. It is critical to maintaining secure and resilient connectivity paths for traffic forwarding.

The study guide clarifies that this forwarding profile specifically addresses DTLS fallback behavior to maintain session reliability.

Multiple distributed DNS resolvers providing local results connect Zscaler users to the nearest Microsoft 365 servers. This approach ensures users get localized DNS resolution, which directs them to the closest Microsoft 365 endpoint, improving performance and reducing latency.

The study guide highlights the importance of distributed DNS resolution in optimizing cloud application performance for users.