77-884 Outlook 2010 Questions and Answers

Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.

Louise works in the Marketing department. She has composed an email that contains the marketing strategy for each of the company products. The email is many pages long and will be sent to various departmental managers and product designers.

You want to configure the email so that the recipients can quickly go to the section of the email that is relevant to them without having to read through the whole email.

How should you configure the email?

Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.

A Project Coordinator named Myles wants to share his calendar with company managers.

How should Myles share his calendar?

Sally works as the Sales Assistant at ABC.com. The company email system runs Microsoft Exchange Server 2010. Sally uses Microsoft Outlook 2010 configured with an Exchange account.

Sally wants to create a meeting request to request a meeting with the Sales Manager.

Which of the following keyboard shortcuts could Sally use to reply to the meeting request?

You work in the Finance department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.

You create a task in Microsoft Outlook to look through some accounts figures. You send the task to an Accounts Administrator named Mia. Mia informs you that she has no spare time before the task due date and declines the task.

You open the returned task and attempt to modify the due date. However, you discover that you are unable to modify the due date.

What do you need to do before you can modify the task due date?

Jane is working in the Sales department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.

Jane receives an email from the Sales Manager. Jane selects the email then enters the CTRL + F keyboard shortcut.

What effect will this keyboard shortcut have?

You work in the Sales department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the POP3 based company email server.

You are composing an email to send to the Sales Manager before a Sales meeting.

You attach a Microsoft Excel spreadsheet containing some sales figures and a Microsoft PowerPoint presentation containing a sales plan for the next quarter. You discover that the two files appear as icons in the body of the email as opposed to appearing in an “Attached” field below the Subject Line.

You want the two files to appear in the “Attached” field below the Subject Line of the email.

How should you change the email?

Gary works as the Finance Manager at ABC.com. The company email system runs Microsoft Exchange Server 2010. Gary uses Microsoft Outlook 2010 configured with an Exchange account.

Gary receives a meeting request for a meeting with other company managers. Gary wants his financial assistant to accompany him to the meeting.

Gary wants to forward the meeting request to his financial assistant.

Which of the following keyboard shortcuts could Gary use to forward the meeting request?

Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.

You want to publish your calendar to Office.com. You select the Publish Online option and sign in with your Windows Live ID.

You want to modify the published calendar to display events from the last 7 days and events scheduled in the next 45 days.

What setting should you configure?

Jane is working in the Sales department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.

Jane selects an email in Outlook then uses the CTRL + U keyboard shortcut.

What effect will the CTRL + U keyboard shortcut have on the email?

Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.

A user reports that he has received an email that includes an attachment named Winmail.dat.

What is the most likely cause of the email containing a Winmail.dat attachment?

Steph works in the Human Resources department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.

Steph is composing an email that contains confidential information. Steph wants to configure the email to request information about who opened the email and at what time and a confirmation that the email was received by the intended recipient in an unaltered state.

Which two of the following actions should Steph perform? (Choose two).

You work in the Sales department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the POP3 based company email server.

You are composing an email to send to the Sales Manager before a Sales meeting.

You attach a Microsoft Excel spreadsheet containing some sales figures and a Microsoft PowerPoint presentation containing a sales plan for the next quarter. You discover that the two files appear in the body of the email as opposed to appearing in an “Attached” field below the Subject Line.

Why do the attachments appear in the body of the email?