CRISC Certified in Risk and Information Systems Control Questions and Answers

Control processes are the procedures and activities that aim to ensure the effectiveness and efficiency of the organization’s operations, the reliability of its information, and the compliance with its policies and regulations12.

The ongoing efficiency of control processes is the degree to which the control processes achieve their intended results with minimum resources, costs, or waste34.

The best way to determine the ongoing efficiency of control processes is to analyze key performance indicators (KPIs), which are quantifiable measures of progress toward an intended result, such as a strategic objective or a desired outcome56.

Analyzing KPIs is the best way because it provides a systematic and consistent method of evaluating the performance of the control processes, and identifying the areas of improvement or optimization56.

Analyzing KPIs is also the best way because it enables the organization to monitor and report the efficiency of the control processes to the relevant stakeholders, and to take corrective or preventive actions when necessary56.

The other options are not the best way, but rather possible sources of information or inputs that may support or complement the analysis of KPIs. For example:

Performing annual risk assessments is a way to identify and evaluate the risks that may affect the organization’s objectives, and to determine the adequacy and effectiveness ofthe control processes in mitigating those risks12. However, this way is not the best because it is periodic rather than continuous, and may not capture the changes or trends in the efficiency of the control processes12.

Interviewing process owners is a way to collect and verify the information and feedback from the people who are responsible for designing, implementing, and operating the control processes12. However, this way is not the best because it is subjective and qualitative, and may not provide reliable or comparable data on the efficiency of the control processes12.

Reviewing the risk register is a way to examine and update the documentation and status of the risks and the control processes that are associated with them12. However, this way is not the best because it is descriptive rather than analytical, and may not measure or evaluate the efficiency of the control processes12. References =

1: Risk IT Framework, ISACA, 2009

2: IT Risk Management Framework, University of Toronto, 2017

3: The Control Process | Principles of Management4

4: Control Management: What it is + Why It’s Essential | Adobe Workfront5

5: What is a Key Performance Indicator (KPI)? Guide & Examples - Qlik1

6: What is a Key Performance Indicator (KPI)? - KPI.org2

Requiring MFA increases the security of digital wallets by adding an additional layer of authentication, making it harder for unauthorized users to gain access. This aligns withAccess Control Standardsand significantly reduces the likelihood of fraud.

The likelihood rating in the risk register is a measure of how probable it is that a risk event will occur, given the current conditions and controls. The risk practitioner should change the likelihood rating if there is a significant change in the effectiveness of the controls that are implemented to prevent or reduce the risk. For example, if a control becomes obsolete, ineffective, or bypassed, the likelihood rating should increase, as the risk event becomes more likely to happen. Conversely, if a control becomes more efficient, reliable, or robust, the likelihood rating should decrease, as the risk event becomes less likely to happen. The other options are not likely to cause a change in the likelihood rating, as they are not directly related to the probability of the risk event. Risk appetite is the amount of risk that an organization is willing to accept in pursuit of its objectives. Control cost is the amount of resources that are required to implement and maintain a control. Risk tolerance is the acceptable level of variation that an organization is willing to allow for a risk to deviate from its desired level or expected outcome. These factors may influence the risk response or the risk acceptance, but not the likelihood rating. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.4: Risk Register, p. 25-26.

Limited integration with external systems and blockchainsis the greatest concern. Without considering interoperability during the SDLC, the system may not be able to connect seamlessly with partners or external networks, hindering business goals and limiting the blockchain’s benefits.

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The main reason for documenting the performance of controls is to provide accurate risk reporting. Risk reporting is a process that communicates and discloses the relevant and reliable information about the risks and their management to the stakeholders and decision makers. Risk reporting is an essential component of the risk management process, as it helps to monitor and evaluate the effectiveness and efficiency of the risk identification, assessment, response, and monitoring activities, as well as to support and inform the risk governance and oversight functions. Documenting the performance of controls is a technique that records and tracks the results and outcomes of the controls that are implemented to address the risks, such as the control objectives,

Software as a service (SaaS) is a cloud computing model that provides software applications over the internet, without requiring the customer to install or maintain them on their own devices1. SaaS applicationscan offer many benefits, such as scalability, accessibility, and cost-efficiency, but they also pose security risks, such as data breaches, unauthorized access, and compliance violations2.

One of the best ways to protect an organization against breaches when using a SaaS application is to use data loss prevention (DLP) tools. DLP tools are software solutions that monitor, detect,and prevent the unauthorized transmission or leakage of sensitive data from an organization’s network or devices3. DLP tools can help an organization to:

Identify and classify sensitive data, such as personal information, intellectual property, or financial records, and apply appropriate policies and controls to protect them

Encrypt data in transit and at rest, and use secure protocols and encryption keys to ensure data confidentiality and integrity

Block or alert on suspicious or malicious data transfers, such as unauthorized uploads, downloads, or sharing of data to external sources or devices

Audit and report on data activities and incidents, and provide evidence for compliance with data protection regulations and standards, such as GDPR, HIPAA, or PCI-DSS4

References = What is SaaS?, Top 7 SaaS Security Risks (and How to Fix Them), What is Data Loss Prevention (DLP)?, Data Loss Prevention (DLP) for SaaS Applications

 The control environment is the set of standards, processes, and structures that provide the basis for carrying out internal control across the organization. The control environment is most effective when the controls perform as intended, meaning that they achieve their objectives, mitigate the risks, and comply with the policies and regulations. The other options are desirable attributes of the controls, but they do not necessarily indicate the effectiveness of the control environment. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Control Assessment, page 69.

The second line of defense is a group of functions that provide oversight, guidance, and monitoring of the risk management activities of the first line of defense. The second line of defense includes risk management, compliance, and internal control departments. Their key responsibility is to monitor the effectiveness of the control activities implemented by the first line of defense, and to report any issues or gaps to senior management and the board. The second line of defense also supports the first line of defense by providing frameworks, policies, tools,and techniques to identify, measure, and manage risks. The other options are not the key responsibility of the second line of defense, as explained below:

A. Implementing control activities is the responsibility of the first line of defense, which consists of the business units and process owners that own and manage the risks associated with their daily operations.

C. Conducting control self-assessments is a technique used by the first line of defense to evaluate the design and operation of their own controls, and to identify and report any deficiencies or improvement opportunities.

D. Owning risk scenarios is the responsibility of the first line of defense, which is accountable for the risks inherent in their business activities, and for developing and executing risk response strategies. References = Modernizing The Three Lines of Defense Model | Deloitte US, The second line of defence: fit for purpose, not an uncomfortable fit | Knowledge | Linklaters, COSO’s Take on the Three Lines of Defense | ERM - Enterprise Risk Management, Three Lines of Defense | Risk Management - Schneider Downs CPAs, What is the Three Lines of Defense Approach to Risk Management?

 The best time to identify the risk associated with a major project to determine a mitigation plan is the project initiation phase. The project initiation phase is the first phase of the project management process, where the project is defined, authorized, and planned. The project initiation phase includes the activities of developing the project charter, identifying the stakeholders, and defining the scope and objectives of the project. The project initiation phase is the best time to identify the risk associated with the project, as it provides the opportunity to understand the project context, requirements, and expectations, and to establish the risk management framework, process, and plan. By identifying the risk early in the project, the mitigation plan can be integrated with the project plan, and the resources, budget, and schedule can be allocated accordingly. The other options are not as optimal as the project initiation phase, as they are related to the execution, closing, or planning of the project, not the definition or authorization of the project. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.1: IT Risk Management Process, page 15.

The best way to mitigate the security risk associated with the inappropriate use of enterprise applications on the BYOD devices is to implement BYOD mobile device management (MDM) controls. MDM controls are software tools or services that allow the organization to remotely manage, monitor, and secure the BYOD devices and the enterprise applications and data on them. MDM controls can help to enforce security policies, restrict unauthorized access, encrypt sensitive data, wipe data in case of loss or theft, and update or patch applications. The other options are not as effective as implementing MDM controls, as they are related to the review, awareness, or recovery of the BYOD devices and applications, not the prevention or protection of the security risk. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.

Encryption is a technique that transforms data into an unreadable format using a secret key, so that only authorized parties can access and decrypt the data. Encryption can help to protectsensitive data from unauthorized access or disclosure, especially when the data is stored or transmitted in the cloud1.

Ensuring the vendor does not know the encryption key is a control that will best reduce the risk associated with a data breach, because it can help to:

Prevent the vendor from accessing or disclosing the sensitive data, intentionally or unintentionally

Limit the exposure or impact of the data breach, even if the vendor’s systems or networks are compromised by hackers or malicious insiders

Maintain the confidentiality and integrity of the sensitive data, regardless of the vendor’s liability or responsibility

Enhance the trust and confidence of the customers and stakeholders, who may be concerned about the vendor’s refusal to accept liability for a data breach23

The other options are not as effective as ensuring the vendor does not know the encryption key for reducing the risk associated with a data breach. Engaging a third party to validate operational controls is a control that can help to verify and improve the vendor’s security practices and processes, but it does not guarantee that the vendor will prevent or respond to a data breach adequately or timely. Using the same cloud vendor as a competitor is not a control, but rather a business decision that may increase the risk associated with a data breach, as the vendor may have access to or disclose the sensitive data of both parties, or may favor one party over the other. Using field-level encryption with a vendor supplied key is a control that can help to encrypt specific fields or columns of data, such as names, addresses, or credit card numbers, but it does not prevent the vendor from accessing or disclosing the data, as the vendor has the encryption key4. References =

Encryption - ISACA

Cloud Encryption: Using Data Encryption in The Cloud

Cloud Encryption: Why You Need It and How to Do It Right

Field-Level Encryption - ISACA

[CRISC Review Manual, 7th Edition]

A risk factor is a condition or event that may increase the likelihood or impact of a risk, which is the effect of uncertainty on objectives1. An information systems review is a process that involves examining and evaluating the adequacy and effectiveness of the information systems and their related controls, policies, and procedures2. The purpose of an information systems review is to identify and report the risk factors that may affect the confidentiality, integrity, availability, and performance of the information systems and their outputs3. The best way to ensure that the risk factors identified during an information systems review are addressed is to assign action items and deadlines to specific individuals, who are responsible and accountable for implementing the appropriate risk responses. A risk response is an action taken or plannedto mitigate or eliminate the risk, such as avoiding, transferring, reducing, or accepting the risk4. By assigning action items and deadlines to specific individuals, the organization can ensure that the risk factors are properly and promptly addressed, and that the progress and results of the risk responses are monitored and reported5. Informing business process owners of the risk, reviewing and updating the risk register, and implementing new control technologies are not the best ways to ensure that the risk factors identified during an information systems review are addressed, as they do not provide the same level of accountability and effectiveness as assigning action items anddeadlines to specific individuals. Informing business process owners of the risk is a process that involves communicating and sharing the risk information with the persons who have the authority and accountability for a business process that is supported or enabled by the information systems6. Informing business process owners of the risk can help to raise their awareness and understanding of the risk, but it does not ensure that they will take the necessary actions to address the risk. Reviewing and updating the risk register is a process that involves checking and verifying that the risk register, which is a document that records and tracks the risks and their related information, is current, complete, and consistent7. Reviewing and updating the risk register can help to reflect the changes and updates in the risk factors and their status, but it does not ensure that the risk factors are resolved or reduced. Implementing new control technologies is a process that involves introducing or applying new software or hardware that can help to prevent, detect, or correct the risk factors affecting the information systems8. Implementing new control technologies can help to improve the security and performance of the information systems, but it does not ensure that the risk factors are eliminated or mitigated. References = 1: Risk Factors - an overview | ScienceDirect Topics2: InformationSystems Audit and Control Association (ISACA) - ISACA3: Information Systems Audit: The Basics4: Risk Response Strategy and Contingency Plans - ProjectManagement.com5: Risk and Information Systems Control Study Manual, Chapter 3: Risk Response, Section 3.1: Risk Response Options, pp. 113-115.6: [Business Process Owner - Gartner IT Glossary] 7: Risk Register: A Project Manager’s Guide with Examples [2023] • Asana8: Technology Control Automation: Improving Efficiency, Reducing … - ISACA : [Business Process Owner - Roles and Responsibilities] : [Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.1: Risk Identification, pp. 57-59.] : [Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Risk Monitoring, pp. 189-191.]

Fraudulent transactions are those that involve deception, manipulation, or misrepresentation of information or data to obtain an unauthorized or improper benefit or advantage1. Fraudulenttransactions can pose significant risks and losses for an organization, such as financial damages, legal liabilities, reputational damages, or operational disruptions2.

Enterprise resource planning (ERP) systems are integrated software applications that support the core business processes and functions of an organization, such as accounting, finance, human resources, supply chain, inventory, or customer relationship management3. ERP systems can facilitate the efficiency, accuracy, and security of business transactions, but they can also be vulnerable to fraudulent transactions, such as:

Creating fake vendors or customers and processing false invoices or payments

Manipulating or falsifying financial or accounting data or reports

Changing or deleting critical or sensitive information or records

Abusing or misusing access privileges or credentials

Bypassing or compromising the system controls or security measures4

The design of procedures to prevent fraudulent transactions within an ERP system should be based on the control environment. The control environment is the set of standards, processes, and structures that provide the basis for carrying out internal control across the organization. The control environment comprises the following elements:

The tone at the top, which reflects the leadership’s commitment and attitude towards internal control and ethical conduct

The organizational structure, which defines the roles and responsibilities, reporting lines, and authority levels for internal control

The human resource policies and practices, which ensure that the staff have the appropriate skills, competencies, and incentives for internal control

The risk assessment process, which identifies and evaluates the potential risks and threats to the organization’s objectives and transactions

The control activities, which are the specific policies, procedures, and mechanisms that prevent, detect, or correct errors or fraud in transactions

The information and communication systems, which provide reliable and timely data and information for internal control and decision-making

The monitoring and evaluation activities, which measure and report the performance and effectiveness of internal control and ensure continuous improvement

By basing the design of procedures to prevent fraudulent transactions within an ERP system on the control environment, the organization can:

Ensure that the procedures are aligned with the organization’s objectives, values, and expectations regarding internal control and fraud prevention

Provide clear and consistent guidance and instructions for the staff and stakeholders involved in the transactions and the ERP system

Implement adequate and appropriate controls and safeguards to mitigate the risks and vulnerabilities of the transactions and the ERP system

Monitor and evaluate the compliance and effectiveness of the procedures and the ERP system, and identify and address any issues or gaps

References = What is Fraud?, Fraud Risk Management - AICPA, What is ERP?, ERP Fraud: How to Prevent It - ERP Focus, [COSO – Control Environment - Deloitte], [How to use COSO to assess IT controls - Journal of Accountancy]

 The best key performance indicator (KPI) of the effectiveness of the policy requiring staff members to take a minimum of five consecutive days leave per year to mitigate the risk ofmalicious insider activities is the percentage of staff members taking leave according to the policy. A KPI is a quantifiable measure that evaluates the performance of a process, activity, or outcome against a predefined target or objective. The percentage of staff members taking leave according to the policy is the best KPI, because it directly measures the compliance and adherence of the staff members to the policy, which is the main objective of the policy. The policy aims to reduce the risk of malicious insider activities by forcing the staff members to take a break from their work, which can help to deter, detect, or prevent any fraudulent or unauthorized actions, such as data theft, sabotage, or manipulation12. The percentage of staffmembers taking leave according to the policy can also help to evaluate the effectiveness and efficiency of the policy implementation and enforcement, and to identify and address any gaps or issues in the policy design or execution. The other options are not the best KPI, although they may be related or influential to the policy effectiveness. The number of malicious activities occurring during staff members’ leave is a measure of the occurrence and impact of the risk events that the policy aims to mitigate, but it is not a direct measure of the policy performance or compliance. The number of malicious activities occurring during staff members’ leave may also be affected by other factors or controls, such as the security systems, the audit procedures, or the external threats, which may not reflect the policy effectiveness. The percentage of staff members seeking exception to the policy is a measure of the resistance or dissatisfaction of the staff members to the policy, but it is not a direct measure of the policy performance or compliance. The percentage of staff members seeking exception to the policy may also be influenced by other factors or circumstances, such as the workload, the personal preferences, or the organizational culture, which may not indicate the policy effectiveness. The financial loss incurred due to malicious activities during staff members’ leave is a measure of the consequence and severity of the risk events that the policy aims to mitigate, but it is not a direct measure of the policy performance or compliance. The financial loss incurred due to malicious activities during staff members’ leave may also vary depending on the type, scale, or frequency of the malicious activities, or the recovery or compensation actions, which may not represent the policy effectiveness. References = How To Measure Risk Management KPI & Metrics - ERM Software, Key Performance Indicators (KPIs): The Ultimate Guide - ClearPoint Strategy

The primary risk management responsibility of the second line of defense is to monitor the risk responses. The second line of defense is the function that oversees and supports the risk management activities of the first line of defense, which is the function that owns and manages the risks. The second line of defense includes the risk management, compliance, and quality assurance functions, among others. The second line of defense is responsible for monitoring the risk responses, which are the actions taken to address the risks, such as avoiding, transferring, mitigating, or accepting the risks. The second line of defense monitors the risk responses to ensure that they are implemented effectively and efficiently, that they achieve the desired outcomes, and that they are aligned with the risk appetite and tolerance of the organization. The second line of defense also provides guidance, advice, and feedback to the first line of defense on the risk responses, and reports the results and issues to the senior management and the board. Applying risk treatments, providing assurance of control effectiveness, and implementing internal controls are not the primary risk management responsibilities of the second line of defense, as they are either the responsibilities of the first line of defense or the third line ofdefense, which is the function that provides independent assurance of the risk management activities, such as the internal audit function. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 36.

The most helpful way to mitigate the risk associated with an application under development not meeting business objectives is to include key stakeholders in the review of user requirements, because this ensures that the application is designed and developed according to the needs and expectations of the end users and the business owners. Including key stakeholders in the review of user requirements also helps to avoid scope creep, requirement changes, or miscommunication that may affect the quality, functionality, or usability of the application. The other options are not the most helpful ways to mitigate the risk, although they may also be useful in reducing the likelihood or impact of the risk. Identifying threats that may compromise enterprise architecture (EA), including diverse business scenarios in user acceptance testing (UAT), and performing risk assessments during the business case development stage are examples of preventive or detective controls that aim to identify and address the potential issues or problems that may arise during the application development process, but they do not address the alignment of the applicationwith the business objectives. References = CRISC: Certified in Risk & Information Systems Control Sample Questions

The primary concern when IT decides to develop an in-house replacement application for a critical business application is that the business process owner is not an active participant. The business process owner is the person who has the authority and responsibility for the business process that is supported by the application, and who understands the business requirements, objectives, and expectations of the application. The business process owner should be involved in all stages of the application development lifecycle, from planning, analysis, design, testing, implementation, to maintenance, to ensure that the application meets the business needs and delivers value. Without the active participation of the business process owner, the application development project may face risks such as scope creep, miscommunication, user dissatisfaction, poor quality, or failure.

According to the CRISC Review Manual1, cost of controls is the amount of money or resources that an organization is willing to spend to implement and maintain risk responses. Cost of controls is one of the factors that influences the risk appetite of an organization, as it reflects thetrade-off between the benefits and costs of risk responses. Cost of controls helps to determine the optimal level of risk that an organization can accept in pursuit of its objectives, and to align the risk responses with the organization’s strategy, goals, and culture. References = CRISC Review Manual1, page 193.

The risk practitioner’s best recommendation after recovery steps have been completed is B. Perform a root cause analysis. A root cause analysis is a process of identifying and assessing the underlying causes of a problem or an incident. By performing a root cause analysis, the risk practitioner can help the organization to understand how and why the cyber attack happened, what vulnerabilities and gaps were exploited, and what actions and controls can be implemented to prevent or mitigate similar incidents in the future12

A root cause analysis can also help the organization to improve its incident response plan, which is a set of instructions to help IT staff detect, respond to, and recover from network security incidents3 A root cause analysis can provide valuable feedback and lessons learned from the cyber attack, and help the organization to update and test its incident response plan accordingly45

Developing new key risk indicators, recommending the purchase of cyber insurance, and reviewing the incident response plan are all possible actions that the risk practitioner can take after a cyber attack, but they are not the best recommendation. Developing new key risk indicators can help the organization to monitor and measure its risk exposure and performance, but it does not address the root causes of the cyber attack12 Recommending the purchase of cyber insurance can help the organization to hedge against the financial losses caused by cyber incidents, but it does not prevent or solve the underlying issues67 Reviewing the incident response plan can help the organization to evaluate its effectiveness and identify areas for improvement, but it does not explain how and why the cyber attack occurred345

Therefore, the best recommendation is to perform a root cause analysis, as it can help the organization to understand, resolve, and prevent the cyber attack and its consequences12

Determining the value of data is essential when implementing a DLP system. Understanding data value helps prioritize protection efforts, allocate resources effectively, and ensure that critical information assets are adequately safeguarded against loss or unauthorized access.

 Risk appetite is the broad-based amount of risk that an organization is willing to accept in pursuit of its objectives. Risk appetite reflects the level of risk that the organization is prepared to take to achieve its strategic goals, and provides guidance and boundaries for the risk management activities and decisions. To define the risk management strategy, which is the plan and approach for managing the risks that may affect the achievement of the organization’s objectives, the factor that must be set by the board of directors is the risk appetite. The board of directors is the highest governing body of the organization, and has the ultimate responsibility and authority for setting the direction and oversight of the organization. By setting the risk appetite, the board of directors can communicate its expectations and preferences for the risk exposure and performance of the organization, and ensure alignment with the business objectives and strategies. References = 3

According to the CRISC Review Manual (Digital Version), threat analysis would be the most helpful when estimating the likelihood of negative events, as it involves identifying and evaluating the sources and causes of potential harm or loss to the IT assets and processes. Threat analysis helps to:

Determine the frequency and probability of occurrence of different types of threats, such as natural disasters, human errors, malicious attacks, system failures, etc.

Assess the impact and severity of the threats on the confidentiality, integrity and availability of the IT assets and processes

Prioritize the threats based on their likelihood and impact

Develop appropriate risk response strategies to prevent, mitigate, transfer or accept the threats

References = CRISC Review Manual (Digital Version), Chapter 1: IT Risk Identification, Section 1.5: IT Risk Identification Methods and Techniques, pp. 35-361

Artificial intelligence (AI) solutions can offer significant benefits to an organization, such as improved efficiency, accuracy, and innovation. However, AI also poses new challenges and risks that need to be considered and addressed by senior management. Some of these risks include:

Ethical and social risks: AI solutions may have unintended or undesirable impacts on human values, rights, and behaviors, such as privacy, fairness, accountability, and transparency. For example, AI systems may exhibit bias, discrimination, or manipulation, or may infringe on personal data or autonomy.

Technical and operational risks: AI solutions may have vulnerabilities, errors, or failures that affect their performance, reliability, or security. For example, AI systems may be subject to hacking, tampering, or misuse, or may malfunction or produce inaccurate or harmful outcomes.

Legal and regulatory risks: AI solutions may have unclear or conflicting legal or regulatory implications or obligations, such as liability, compliance, or governance. For example, AI systems may raise questions about ownership, responsibility, or accountability, or may violate existing laws or regulations, or create new ones.

Therefore, a risk practitioner should communicate to senior management that AI potentially introduces new types of risk that need to be identified, assessed, and managed in alignment with the organization’s objectives, values, and risk appetite. References = ISACA CRISC Review Manual, 7th Edition, Chapter 3, Section 3.2.2, page 113.

A data classification program helpsidentify appropriate controlsby categorizing data based on sensitivity and criticality. This ensures that data protection measures are aligned with its value and risk level, improving overall security posture.

 Changes in methods used to calculate probability present the greatest challenge for an IT risk practitioner who wants to report on trends in historical IT risk levels, as they may introduce inconsistency and incomparability in the risk assessment results over time. Probability is a key factor in determining the level and priority of IT risks, and different methods may produce different values for the same risk scenario. For example, some methods may use historical data, expert judgment, or simulation techniques to estimate the likelihood of a risk event. If the methods used to calculate probability change frequently or vary across different business units or processes, the IT risk practitioner may face difficulty in aggregating, normalizing, and reporting the risk levels and trends. The other options are not the greatest challenges for reporting on trends in historical IT risk levels, although they may pose some difficulties or limitations. Qualitative measures for potential loss events are subjective and imprecise, but they can stillprovide a relative ranking of risks and their impacts. Changes in owners for identified IT risk scenarios may affect the accountability and responsibility for managing the risks, but they do not necessarily affect the risk levels or trends. Frequent use of risk acceptance as a treatment option may indicate a high risk appetite ortolerance, but it does not prevent the IT risk practitioner from reporting on the risk levels or trends. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk and Control Monitoring and Reporting, page 181.

Risk limits, thresholds, and indicators provide the most useful information to determine risk exposure following control implementations, as they help to measure and monitor the current and residual risk levels and compare them with the desired and acceptable risk levels. Risk limits, thresholds, and indicators are defined as follows:

Risk limits are the maximum amount of risk that an organization is willing to accept for a given activity, process, or objective. Risk limits are derived from the organizational risk appetite and tolerance, and they help to guide the risk response and control selection.

Risk thresholds are the points or levels at which the risk or performance is acceptable or unacceptable. Risk thresholds are used to trigger alerts, actions, or escalation when the risk or performance deviates from the expected or planned range.

Risk indicators are metrics or measures that provide information on the current or potential risk exposure or performance. Risk indicators can be classified into key risk indicators (KRIs), whichmeasure the likelihood and impact of risk events, and key performance indicators (KPIs), which measure the effectiveness and efficiency of controls and processes.

Risk limits, thresholds, and indicators help to determine risk exposure following control implementations by providing quantitative and qualitative data and feedback on the risk and control environment. They also help to identify and prioritize the areas for improvement and enhancement of the risk and control environment. Risk limits, thresholds, and indicators also facilitate the communication, collaboration, and accountability among the stakeholders involved in the risk management and control processes.

The other options are not the most useful information to determine risk exposure following control implementations. Strategic plan and risk management integration is the process of aligning the organizational strategy and objectives with the risk management framework and activities, but it does not provide specific information on the risk exposure or control effectiveness. Risk escalation and process for communication is the process of reporting and escalating the risk issues and incidents to the appropriate authority and stakeholders, but it doesnot provide comprehensive information on the risk exposure or control performance. Policies, standards, and procedures are the documents that define the principles, rules, and guidelines for the risk management and control processes, but they do not provide actual information on the risk exposure or control implementation. References = Risk Limits, Thresholds and Indicators - ISACA, IT Risk Resources | ISACA, Risk Management: Risk Indicators and Risk Appetite

TheRecovery Point Objective (RPO)specifies the maximum tolerable period in which data might be lost due to an incident. In this case, the organization is indicating that it cannot afford to lose more than three hours of data, defining its RPO.

Obtaining input from business management is the best way to enable the development of a successful IT strategy focused on business risk mitigation, because it helps to align and integrate the IT objectives and activities with the business goals and priorities. An IT strategy is a plan that defines how IT supports and enables the organization’s vision, mission, and strategy. A business risk mitigation is a process that aims to reduce or eliminate the risks that may affect the achievement of the business objectives or expectations. Obtaining input from business management is the best way to ensure that the IT strategy is relevant, realistic, and responsive to the business needs and challenges, and that the IT risks are identified, assessed, and managed in accordance with the business risk appetite and tolerance. Providing risk awareness training for business units, understanding the business controls currently in place, and conducting a businessimpact analysis (BIA) are all useful ways to support the development of an IT strategy focused on business risk mitigation, but they are not the best way, as they do not directly involve the input and feedback from business management. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.1.1, page 37

The programming project leader solely reviewing test results before approving the transfer to production would be a weakness in procedures for controlling the migration of changes to production libraries, because it violates the principle of segregation of duties, and it exposes the production libraries to the risk of unauthorized or erroneous changes. The programming project leader is responsible for developing and testing the changes, but not for approving and deploying them. The approval and deployment of the changes should be done by an independent and authorized party, such as the change control board or the operations manager. The other options are not weaknesses, but rather good practices, because:

Option B: Test and production programs being in distinct libraries is a good practice, because it prevents the accidental or intentional overwriting or mixing of the test and production programs, and it ensures the integrity and security of the production libraries.

Option C: Only operations personnel being authorized to access production libraries is a good practice, because it restricts the access and modification of the production libraries to the qualified and accountable staff, and it prevents the unauthorized or inappropriate access or modification of the production libraries by other parties.

Option D: A synchronized migration of executable and source code from the test environment to the production environment being allowed is a good practice, because it ensures the consistency and completeness of the changes, and it avoids the potential errors or discrepancies that may arise from the manual or partial migration of the changes. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 215.

 Key control indicators (KCIs) are metrics that measure how well a specific control is performing in reducing the causes, consequences, or likelihood of a risk1. KCIs are used to evaluate the control operating effectiveness, which is the degree to which a control achieves its intended objectives and mitigates the risk2.

The primary reason to use KCIs to evaluate control operating effectiveness is to monitor the achievement of set objectives. This means that KCIs help to:

Track and report the progress and performance of the control against the predefined targets, standards, or benchmarks

Identify and address any gaps, deviations, or issues in the control operation or outcome

Provide feedback and assurance to the stakeholders and regulators on the adequacy and reliability of the control

Support the continuous improvement and optimization of the control3

References = Key Control Indicator (KCI) - CIO Wiki, Evaluating and Improving Internal Control in Organizations - IFAC, A Methodical Approach to Key Control Indicators

The potential scenario that presents the greatest risk to an organization when implementing a new database technology is that data may not be recoverable due to system failures. Data recovery is the process of restoring or retrieving data that has been lost, corrupted, or damaged due to system failures, such as hardware malfunctions, software errors, power outages, or natural disasters. Data recovery is essential for the continuity and integrity of the organization’s operations and information, as data is one of the most valuable and critical assets of the organization. Data recovery is also important for the compliance and accountability of the organization, as data may be subject to legal or regulatory requirements, such as retention, backup, or audit. Data recovery may be challenging or impossible when implementing a new database technology, because the new technology may not be compatible or interoperable with the existing systems, applications, or backups, or because the new technology may nothave adequate or tested recovery mechanisms or procedures. Data recovery may also be costly or time-consuming when implementing a new database technology, because the new technology may require additional or specialized resources, tools, or expertise, or because the new technology may involve large or complex data sets or structures. The other options are not as risky as data recovery, although they may also pose some difficulties or limitations for the new database technology implementation. The organization may not have a sufficient number of skilled resources, application and data migration cost for backups may exceed budget, and the database system may not be scalable in the future are all factors that could affect the feasibility and sustainability of the new database technology, but they do not directly affect the continuity and integrity of the organization’s operations and information. References = 2

 Digital Signature Software:

Digital signatures are used to verify the authenticity and integrity of a message, document, or software. They provide cryptographic proof that the information has not been altered and that it comes from a verified source.

 Importance of Nonrepudiation:

Nonrepudiation ensures that the sender of the message cannot deny having sent the message and the recipient cannot deny having received it. This is critical for legal and security purposes, as it provides undeniable proof of the origin and integrity of the information.

 Selecting Digital Signature Software:

When selecting digital signature software, the most important consideration is that it provides strong nonrepudiation capabilities. This ensures that all parties involved can trust the authenticity and integrity of the signed data.

 Comparing Other Considerations:

Availability:Ensures the software is accessible when needed but does not directly impact the trustworthiness of the signatures.

Accuracy:Important but generally inherent in properly functioning digital signature software.

Completeness:Ensures all required information is included but nonrepudiation is the critical factor for security and legal purposes.

 References:

The CISSP Study Guide emphasizes the importance of nonrepudiation in digital signature technology to ensure authenticity and accountability (Sybex CISSP Study Guide, Chapter 7: PKI and Cryptographic Applications)​​.

Optimized risk management is achieved when risk is reduced to meet risk appetite, which is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk appetite reflects the strategic goals and priorities of the organization, as well as its risk culture and tolerance. Reducing risk with strategic initiatives, within resource availability, or below risk appetite are all possible approaches, but they do not necessarily optimize risk management, as they may result in over- or under-investment in risk mitigation, or misalignment with business objectives. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.2.2, page 47

When selecting a risk mitigation option, management should consider the cost of control implementation, as well as the benefits and residual risks. The cost of control implementation includes the direct costs of acquiring, installing, and maintaining the control, as well as the indirect costs of potential side effects, suchas reduced performance, increased complexity, or decreased user satisfaction. The cost of control implementation should be balanced with theexpected reduction in risk exposure and the alignment with the enterprise’s risk appetite and tolerance. The maturity of the enterprise architecture, the reliability of key performance indicators (KPIs), and the reliability of key risk indicators (KRIs) are relevant factors for risk identification and assessment, but not for risk response selection. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk Response, page 149.

 The key performance indicator (KPI) that best measures the effectiveness of an organization’s disaster recovery program is the percentage of critical systems recovered within the recovery time objective (RTO). The RTO is the acceptable timeframe within which a business process or system must be restored after a disruption. The percentage of critical systems recovered within the RTO indicates how well the disaster recovery program can meet the business continuity requirements and minimize the impact of the disruption. The other options are not as good as the percentage of critical systems recovered within the RTO, as they are related to the efficiency, quality, or scope of the disaster recovery program, not the effectiveness of the disaster recovery program. References = Risk and Information Systems Control StudyManual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Key Performance Indicators, page 183.

The first step in risk assessment is asset identification, which is the process of identifying and documenting the assets that are relevant and valuable to the organization, such as people, information, systems, processes, or infrastructure1. Asset identification can help to:

Establish the scope and boundaries of the risk assessment, and ensure that all the assets within the scope are considered and covered2.

Determine the criticality and priority of the assets, and assign them appropriate values or ratings based on their importance and contribution to the organization’s objectives3.

Identify the potential threats and vulnerabilities that may affect the assets, and assess their likelihood and impact on the assets4.

The other options are not the first step in risk assessment, because:

Review risk governance is not the first step, but rather a prerequisite or a foundation for risk assessment. Risk governance is the system of principles, policies, roles, and responsibilities that guide and oversee the risk management activities and initiatives of the organization5. Reviewing risk governance can help to ensure that the risk assessment is aligned with the organization’sriskstrategy, culture, and appetite, and that the risk assessment process is consistent, effective, and efficient6.

Identify risk factors is not the first step, but rather a subsequent or a parallel step to asset identification. Risk factors are the elements or conditions that influence or contribute to the occurrence or outcome of a risk event7. Identifying risk factors can help to understand the causes and sources of the risks, and to analyze and evaluate the risks based on their probability and severity.

Inherent risk identification is not the first step, but rather a later or a dependent step on asset identification and risk factor identification. Inherent risk is the level of risk that exists before the implementation of risk responses. Identifying inherent risk can help to measure the exposure or uncertainty of the assets, and to determine the need and extent of the risk responses.

References =

Risk Governance - CIO Wiki

Risk Governance Framework - CIO Wiki

Asset Identification - CIO Wiki

Asset Identification and Valuation - ISACA

Asset Criticality - CIO Wiki

Threat and Vulnerability Assessment - CIO Wiki

Risk Factor - CIO Wiki

[Risk Factor Analysis - CIO Wiki]

[Inherent Risk - CIO Wiki]

[Inherent Risk Assessment - CIO Wiki]

[Risk Assessment - CIO Wiki]

The most important concern when assigning multiple risk owners for an identified risk is that accountability may not be clearly defined. Accountability is the obligation of an individual or group to take responsibility for the risk and its associated actions and outcomes. If multiple risk owners are assigned for the same risk, there may be confusion, conflict, or overlap in their roles and responsibilities, and they may not be held accountable for the risk management performance. Risk ratings being inconsistently applied, different risk taxonomies being used, and mitigation efforts being duplicated are other possible concerns, but they are not as important as accountability not being clearly defined. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.

The business application owner is responsible for the application's performance and availability. Therefore, they should approve any maintenance schedules that could impact the application's functionality, including temporary loss of failover capabilities. Their approval ensures that the business implications are considered and that appropriate contingency plans are in place.

A risk treatment plan is a document that outlines the approach and actions to be taken to address the unacceptable risks identified in the risk assessment process1. A risk treatment plan should include the following components2:

The risk identification number and description

The risk treatment option chosen (e.g., avoid, reduce, share, or accept)

The risk treatment owner, who is responsible for implementing and monitoring the risk treatment

The risk treatment actions, which are the specific tasks or steps to be performed to execute the risk treatment

The risk treatment resources, which are the human, financial, or technical resources required to support the risk treatment

The risk treatment target date, which is the deadline for completing the risk treatment

The risk treatment performance indicators, which are the measures to evaluate the effectiveness and efficiency of the risk treatment

The risk treatment status, which is the current progress or outcome of the risk treatment

Among the four options given, the most important component in a risk treatment plan is the treatment plan ownership. This is because the treatment plan ownership defines theaccountability and authority for the risk treatment, and ensures that the risk treatment actions are carried out as planned and reported as required3. The treatment plan ownership also facilitates the communication and coordination among the stakeholders involved in the risk treatment, and enables the escalation and resolution of any issues or challenges that may arise during the risk treatment process4.

References = Risk Treatment (With Examples), ISO 27001 Risk Assessment & Risk Treatment: The Complete Guide, Risk Management Framework - Treat Risks, Risk Management Plan Components

The best tool for communicating strategic risk priorities is a heat map. A heat map is a graphical representation of the risk profile of an enterprise, showing the likelihood and impact of various risks on a matrix. A heat map can help to highlight the most significant risks that require attention, as well as the risk appetite and tolerance levels of the enterprise. A heat map can also facilitate the comparison of risks across different business units, processes, or objectives, and enable the communication of risk information to stakeholders in a clear and concise manner. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.3.1, page 240.

A RACI matrix clearly defines roles and responsibilities, making it the primary reference for identifying accountability. This aligns withRisk Governance Practicesfor clarifying ownership.

The best course of action when a risk practitioner finds that the risk level of an emerging IT risk has increased, despite having an action plan to mitigate it, is to evaluate whether the selected controls are still appropriate. This is because the increase in the risk level may indicate that the current controls are not effective or sufficient to reduce the impact or likelihood of the risk, or that the risk environment has changed and new threats or vulnerabilities have emerged. By evaluating the appropriateness of the selected controls, the risk practitioner can identify the gaps or weaknesses in the control design or implementation, and determine the need for corrective actions or improvements. The other options are not the best course of action, because they do not address the root cause of the problem, but rather assume or ignore the effectiveness of the controls, as explained below:

A. Implement the planned controls and accept the remaining risk is not the best course of action, because it assumes that the planned controls are adequate and aligned with the organization’s risk appetite, which may not be the case if the risk level has increased. Implementing the planned controls without evaluating their appropriateness may result in wasting resources, exposing the organization to more risk, or missing opportunities to enhance the risk mitigation effectiveness.

B. Suspend the current action plan in order to reassess the risk is not the best course of action, because it ignores the effectiveness of the current controls, which may still provide some level ofrisk mitigation, even if they are not optimal. Suspending the current action plan may also delay the risk response and increase the risk exposure, especially if the risk is time-sensitive or dynamic. Reassessing the risk without evaluating the appropriateness of the current controls may also lead to inaccurate or incomplete risk information and analysis.

C. Revise the action plan to include additional mitigating controls is not the best course of action, because it assumes that the current controls are ineffective or insufficient, which may not be the case if the risk level has increased due to other factors, such as changes in the risk environment or the organization’s objectives. Revising the action plan without evaluating the appropriateness of the current controls may result in overcompensating, duplicating, or conflicting the controls, which may affect the risk mitigation efficiency and performance. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.3, page 130. How to Mitigate Emerging Technology Risk - ISACA, Risk Mitigation Strategies: Types & Examples (+ Free Template), 5 Key Risk Mitigation Strategies (With Examples) | Indeed.com

Key performance indicators (KPIs) will best support management reporting on risk, as they help to measure and monitor the effectiveness and efficiency of the risk management and control processes. KPIs are metrics or measures that provide information on the current or potentialperformance of a specific activity, process, or objective. KPIs can be classified into two types: leading and lagging. Leading KPIs are predictive indicators that provide early warning signals or trends of future performance. Lagging KPIs are outcome indicators that reflect the actual or historical performance.

KPIs help to support management reporting on risk by providing the following benefits:

They enable a data-driven and evidence-based approach to risk management and reporting, rather than relying on subjective or qualitative judgments.

They facilitate a consistent and standardized way of measuring and communicating risk performance across the organization and to the external stakeholders.

They support the alignment of risk management and control activities with the organizational strategy and objectives, and help to evaluate the achievement of the desired outcomes.

They help to identify and prioritize the areas for improvement and enhancement of the risk management and control processes, and guide the development and implementation of corrective or preventive actions.

They provide feedback and learning opportunities for the risk management and control processes, and help to foster a culture of continuous improvement and innovation.

The other options are not the best choices to support management reporting on risk. Control self-assessment (CSA) is a process that involves the participation and involvement of the staff and managers in assessing the effectiveness and efficiency of the internal controls within their areas of responsibility, but it does not provide a comprehensive or objective view of the risk performance. Risk policy requirements are the documents that define the principles, rules, and guidelines for the risk management and control processes, but they do not provide actual or potential information on the risk performance. A risk register is a tool that records and tracks the information and status of the identified risks and their responses, but it does not measure or monitor the risk performance. References = Key Performance Indicators (KPIs) for Risk Management - Resolver, IT Risk Resources | ISACA, Risk Reporting - Open Risk Manual

According to the Operational Risk: Overview, Importance, and Examples article, operational risk is the risk of loss resulting from inadequate or failed internal processes, people, and systems. One of the factors that can increase operational risk is the complexity of IT infrastructure, which refers to the number, variety, and interdependence of IT components, such as hardware, software, networks, and data. A complex IT infrastructure can pose challenges for IT management, such as increased costs, reduced performance, lower reliability, highervulnerability, and more difficulty in troubleshooting and maintenance. Therefore, minimizing the complexity of IT infrastructure can help reduce IT operational risk, as it can simplify IT operations, improve IT efficiency and effectiveness, enhance IT security and resilience, and facilitate IT innovation and adaptation. References = Operational Risk: Overview, Importance, and Examples

 An analysis of the security logs that illustrate the sequence of events is the most important information for the person responsible for managing the incident, as it can help to identify the source, scope, and impact of the security breach, and to determine the appropriate response actions. An analysis of the security logs can also provide evidence for forensic investigation and legal action, and help to prevent or mitigate future incidents by identifying the root causes and vulnerabilities. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 235. CRISC by Isaca Actual FreeExam Q&As, Question 9. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 235. CRISC Sample Questions 2024, Question 235.

 The PRIMARY purpose of using control metrics is to evaluate the variance against objectives, because control metrics are measures that indicate the performance and effectiveness of the controls in achieving the desired outcomes and goals. Control metrics can help to identify and quantify the gaps or deviations between the actual and expected results of the controls, and to provide feedback and improvement for the control design and implementation. The other options are not the primary purpose, because:

Option A: Amount of risk reduced by compensating controls is a result of using control metrics, but not the primary purpose. Compensating controls are controls that provide an alternative or additional level of protection or assurance when the primary or preferred controls are not feasible or effective. Control metrics can help to measure and monitor the amount of risk reduced by compensating controls, but they are not the only or the most important measure of the control performance and effectiveness.

Option B: Amount of risk present in the organization is an input to using control metrics, but not the primary purpose. The amount of risk present in the organization is the level of exposure and uncertainty that the organization faces in pursuing its objectives and goals. Control metrics can help to assess and report the amount of risk present in the organization, but they are not the only or the most important measure of the risk profile and exposure.

Option D: Number of incidents is a source of using control metrics, but not the primary purpose. Incidents are events or occurrences that disrupt or threaten the normal operations or security of the organization. Control metrics can help to analyze and respond to the number of incidents, but they are not the only or the most important measure of the incident management andresolution. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 120.

 The business owner is the person who is responsible for approval when a change in an application system is ready for release to production. The business owner is the person who has the authority and accountability for the business process or function that is supported by the application system. The business owner should approve the change to ensure that it meets the business requirements, objectives, and expectations, and that it does not introduce any adverse impacts or risks to the business operations. The information security officer, the IT risk manager, and the chief risk officer (CRO) are not responsible for the approval of the change, although they may provide input, feedback, or oversight. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.4.1, page 3-32.

When reviewing a report on the performance of control processes, it is most important to verify whether the residual risk objectives have been achieved, as this indicates the extent to which the control processes have reduced the risk to an acceptable level. Residual risk is the risk that remains after the implementation of controls, and it should be aligned with the risk appetite and tolerance of the enterprise. Business process objectives, regulatory standards, and control process design are not the most important factors to verify,as they do not directly measure the effectiveness and efficiency of the control processes in managing the risk. References = CRISCPractice Quiz and Exam Prep; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 209.

The most important element to update when an organization’s risk appetite changes is the key risk indicators (KRIs). KRIs are metrics that provide an early warning of increasing risk exposure in various areas of the organization. They help to monitor the level of risk and to trigger risk responses when the risk exceeds the risk appetite. The risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk reportingmethodology, key performance indicators (KPIs), and risk taxonomy are other elements that may be updated, but they are not as important as the KRIs. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.

A reciprocal agreement is an agreement made by two or more organizations to use each other’s resources during a disaster1. For example, two organizations with similar IT infrastructure may agree to provide backup servers or data centers for each other in case of a major disruption. By doing so, they transfer the risk of losing their IT capabilities to the other party, who agrees to share the responsibility and cost of recovery.

A reciprocal agreement is a form of risk transfer, which is one of the four risk treatment options according to ISO 270012. Risk transfer means that the organization shifts the potential negative consequences of a risk to another party, such as an insurance company, a vendor, or a partner. This reduces the organization’s exposure and liability to the risk, but it does not eliminate the risk completely, as the other party may fail to fulfill their obligations or charge a high price for their services.

References = Reciprocal Agreement - Risky Thinking, ISO 27001 Risk Assessment & Risk Treatment: The Complete Guide - Advisera

A risk register is a document that contains information about potential cybersecurity risks that could threaten a project’s success, or even the business itself2. Therefore, it is important to protect the confidentiality and integrity of the risk register from unauthorized or inappropriate access, modification, or disclosure. One way to do this is to implement role-based access, which is a method of restricting access to the risk register based on the roles or responsibilities of the users1. This way, only authorized users who need to view or edit the risk register for legitimate purposes can do so, and the access rights can be revoked or modified as needed. This would most effectively reduce the potential for inappropriate exposure of vulnerabilities documented in the risk register. The other options are not as effective or feasible as option C, as they do not address the need to balance the security and availability of the risk register. Option A, limiting access to senior management only, would compromise the availability and usefulness of the risk register, as other stakeholders such as project managers, risk owners, or auditors may need to access therisk register for risk identification, analysis, response, or monitoring purposes3. Option B, encrypting the risk register, would enhance the security of the risk register, but it would not prevent authorized users from exposing the vulnerabilities to unauthorized parties, either intentionally or unintentionally. Encryption also adds complexity and cost to the risk register management process, and may affect the performance or usability of the risk register4. Option D, requiring users to sign a confidentiality agreement, would rely on the compliance and ethics of the users, but it would not prevent or detect any breaches of the agreement. A confidentiality agreement also does not specify the access rights or roles of the users, and may not be legally enforceable in some cases5.

An information asset inventory is a list of all the information assets that an organization owns or uses. It includes information such as the asset name, description, owner, location, classification,value, and dependencies. The primary objective of maintaining an information asset inventory is to provide input to business impact analyses (BIAs), which are used to identify the criticality and recovery priorities of information assets in the event of a disruption. By having an updated and accurate information asset inventory, an organization can ensure that the BIAs reflect the current state and needs of the business processes that rely on the information assets. References = CRISC Review Manual, 7th Edition, page 74.

 The best answer is D. Organizational policy. An organizational policy is a set of rules and guidelines that defines how the organization operates and conducts its activities. Anorganizational policy should direct how the employee monitoring system is used, because it can specify the purpose, scope, methods, and limitations of the monitoring, as well as the roles and responsibilities of the parties involved, the data protection and privacy measures, and the consequences of non-compliance. An organizational policy can also help to ensure that the employee monitoring system is aligned with the organization’s objectives, values, and culture, and that it complies with the relevant laws and regulations. The other options are not the best answer, although they may be related or influential to the organizational policy. Organizational strategy is a plan of action that outlines the organization’s vision, mission, goals, and initiatives, but it does not provide the details or the rules of how the employee monitoring system is used. Employee code of conduct is a document that describes the expected behavior and ethics of the employees, but it does not address the specific aspects or the procedures of the employee monitoring system. Industry best practices are the proven methods and standards that are adopted by the leading organizations in a specific field or sector, but they may not be applicable or suitable for every organization or situation. References = Workplace Monitoring Policy Template - CurrentWare, The All-In-One Guide to Employee Monitoring - G2

The greatest concern when assessing the risk profile of an organization is that the risk profile was last reviewed two years ago. A risk profile is a snapshot of the current risk exposure and appetite of the organization, based on the identification, analysis, and evaluation of the risks that could affect the achievement of the organization’s objectives. A risk profile should be reviewed and updated regularly, atleast annually, or whenever there are significant changes in the internal or external environment, such as new projects, strategies, regulations, or incidents. A risk profile that was last reviewed two years ago may not reflect the current risk situation and status of the organization, and may lead to inaccurate or incomplete risk assessment and response. The risk profile not being updated after a recent incident, the risk profile being developed without using industry standards, and the risk profile not containing historical loss data are also concerns, but they are not as critical as the risk profile being outdated. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 48.

The risk register element that is most likely to be updated if the attack surface or exposure of an asset is reduced is the likelihood rating, as this reflects the probability or frequency of a risk event occurring. The attack surface or exposure of an asset is the measure of the extent and accessibility of the asset to potential threats or attackers. If the attack surface or exposure of an asset is reduced, the likelihood of the asset being compromised or damaged by a risk event is also reduced. Therefore, the likelihood rating of the risk should be updated accordingly. Theother options are not the risk register elements that are most likely to be updated if the attack surface or exposure of an asset is reduced, although they may be affected or influenced by it. Control effectiveness is the measure of how well the risk controls reduce the risk level or achieve the control objectives. Assessment approach is the method or technique used to identify, analyze, and evaluate the risks. Impact rating is the measure of the magnitude or severity of the consequences of a risk event on the asset or the organization. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Identification, page 54.

A comparison of current risk levels with established tolerance is the most useful information for senior management when determining an appropriate risk response, as it shows the gap between the actual risk exposure and the desired risk exposure of the enterprise. This gap indicates the need and urgency for risk response actions, and helps senior management to prioritize and allocate resources for risk mitigation. A comparison of current risk levels with established tolerance also reflects the effectiveness of the existing risk management process and controls, and enables senior management to monitor and adjust the risk strategy and objectives accordingly. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 234. CRISC by Isaca Actual Free Exam Q&As, Question 9. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 234. CRISC Sample Questions 2024, Question 234.

 In an environment where reduced time-to-market for new software products is a top business priority, the risk practitioner’s greatest concern should be whether sufficient resources are assigned to IT development projects. Resources include human, financial, technical, and physical assets that are needed to plan, design, develop, test, and deliver high-quality software products in a timely manner. If the IT development projects are under-resourced, they may face challenges such as delays, errors, defects, rework, scope creep, or failure to meet customer expectations or requirements. These challenges can increase the risk of losing competitive advantage, market share, customer satisfaction, or reputation. The other options are less critical, as they are not directly related to the core business priority of reducing time-to-market for new softwareproducts. Customer support help desk staff training, email infrastructure rollback plans, and corporate email system phishing detection are important aspects of information security and customer service, but they are not the primary drivers of software product development anddelivery. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.2: Risk Response Options, p. 115-116.

Thefirst stepis toprevent further disseminationof sensitive data to limit the impact of the breach. ISACA emphasizes that containment is the priority in risk response to minimize harm before addressing other aspects like root cause analysis or reputational management.

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A risk assessment is a process of identifying, analyzing, and evaluating the risks that may affect the enterprise’s objectives and operations. It involves determining the likelihood and impact of various risk scenarios, and prioritizing them based on their significance and urgency.

A WiFi access point is a device that allows wireless devices to connect to a wired network using radio signals. It can provide convenience and flexibility for users, but it can also introduce security risks, such as unauthorized access, data leakage, malware infection, or denial of service attacks.

If departments have installed their own WiFi access points on the enterprise network, without proper authorization, configuration, or monitoring, it means that they have bypassed the network security policy and controls, and created potential vulnerabilities and exposures for the enterprise.

The most important information to include in a report to senior management is the potential business impact of this risk, which is the estimated loss or damage that the enterprise may suffer if the risk materializes. The potential business impact can be expressed in terms of financial, operational, reputational, or legal consequences, and it can help senior management to understand the severity and urgency of the risk, and to decide on the appropriate risk response and allocation of resources.

The other options are not the most important information to include in a report to senior management, because they do not convey the magnitude and significance of the risk, and they may not be relevant or actionable for senior management.

The network security policy is the set of rules and guidelines that define the security objectives, requirements, and responsibilities for the enterprise network. It is important to have a clear and comprehensive network security policy, and to ensure that it is communicated, enforced, and monitored across the enterprise, but it is not the most important information to include in a report to senior management, because it does not indicate the actual or potential impact of the risk, and it may not reflect the current or desired state of the network security.

The WiFi access point configuration is the set of parameters and settings that define the functionality, performance, and security of the WiFi access point. It is important to have a secure and consistent WiFi access point configuration, and to follow the best practices and standards for wireless network security, but it is not the most important information to include in a report to senior management, because it does not indicate the actual or potential impact of the risk, and it may not be relevant or understandable for senior management.

The planned remediation actions are the steps and measures that are intended to mitigate, transfer, avoid, or accept the risk, and to restore the normal operation and security of the enterprise network. It is important to have a feasible and effective plan for remediation actions, and to implement and monitor them in a timely and efficient manner, but it is not the most important information to include in a report to senior management, because it does not indicate the actual or potential impact of the risk, and it may not be feasible or appropriate without senior management’s approval or support. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 146

 According to the CRISC Review Manual (Digital Version), the most effective approach to mitigate the risk associated with data loss due to users sending sensitive information by email without using encryption is to block unencrypted outgoing emails which contain sensitive data. This is an example of a risk avoidance strategy, which aims to eliminate the risk by removing the source of the risk or the activity that causes the risk. Blocking unencrypted outgoing emails which contain sensitive data can prevent unauthorized access, disclosure, modification or destruction of the sensitive information, and thus protect the confidentiality, integrity and availability of the data. This approach can also deter users from violating the encryption policy and enforce compliance with the security standards and regulations.

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 167-1681

According to the CRISC Review Manual1, data selection is the process of choosing the appropriate data sources and variables for data analysis. Data selection is the most critical step in data analytics, as it determines the quality and validity of the results and insights derived from the analysis. Incorrect data selection is the greatest risk associated with the use of data analytics, as it can lead to inaccurate, incomplete, irrelevant, or biased outcomes that can adversely affectthe decision making and performance of the organization. Incorrect data selection can also cause legal, regulatory, ethical, or reputational issues for the organization, if the data used for analysis is not authorized, reliable, or compliant. References = CRISC Review Manual1, page 255.

A review of business processes is crucial for identifying risk owners, as risk ownership is tied to specific processes within the organization. Risk owners are accountable for managing and mitigating risks within their respective areas. This ensures that risks are effectively addressed where they arise and aligns mitigation efforts with business objectives. Properly identifying risk owners supports better governance, accountability, and alignment with the organization's risk management strategy.

The most important factor for senior management to review during an acquisition is the risk appetite and tolerance of the target organization. The risk appetite and tolerance reflect the amount and type of risk that an organization is willing to accept in pursuit of its objectives. By reviewing the risk appetite and tolerance of the target organization, senior management can determine if they are compatible with their own, and if the acquisition will create any significant risk exposure or opportunity for the acquiring organization. Risk framework and methodology, key risk indicator (KRI) thresholds, and risk communication plan are other factors that may be reviewed, but they are not as important as the risk appetite and tolerance. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 8; CRISC Review Manual, 6th Edition, page 97.

Control effectiveness directly influences risk severity—stronger controls reduce impact, weaker ones increase it. ISACA guidelines specify that ongoing impact ratings should reflect updated control performance assessments.

 According to the Key Performance Indicators for Vulnerability Management article, the number of vulnerabilities remediated is a key performance indicator that measures the effectiveness of a vulnerability remediation program. This KPI indicates how many vulnerabilities have been successfully mitigated or fixed within a given time frame. A higher number can imply that the organization is effectively managing its exposures and reducing its risk level. The number of vulnerabilities remediated can also be compared with the number of new vulnerabilities identified to evaluate the progress and performance of the vulnerability remediation program. References = Key Performance Indicators for Vulnerability Management

A key performance indicator (KPI) is a measurable value that demonstrates how effectively an organization is achieving its key objectives. A KPI should be relevant, specific, measurable, achievable, and time-bound. The number of identified system vulnerabilities is a KPI that measures the security posture and performance of the organization’s information systems. It also helps to identify the areas that need improvement or remediation. The number of identified system vulnerabilities is relevant to the organization’s objective of protecting its information assets, specific to the system level, measurable by using tools or methods, achievable by implementing security controls or practices, and time-bound by setting a target or threshold. Aggregate risk of the organization, number of exception requests processed in the past 90 days, and number of attacks against the organization’s website are not KPIs, as they are either too broad, not relevant, or not measurable. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.1.1.1, page 1741

1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 647.

Identifying and assessing the risk scenarios associated with IT strategic initiatives is the best risk management approach for the strategic IT planning process, because it helps to understand and evaluate the potential or actual threats or opportunities that may affect the achievement or implementation of the IT strategic initiatives, and to determine the appropriate risk responses and controls. A risk scenario is a hypothetical situation or event that describes the source, cause, consequence, and impact of a risk. A risk scenario can be positive or negative, depending on whether it represents an opportunity or a threat. An IT strategic initiative is a project or program that supports or enables the IT strategy, which is a plan that defines how IT supports and aligns with the organization’s vision, mission, and strategy. The strategic IT planning process is a process of developing, implementing, and monitoring the IT strategy and its associated IT strategic initiatives. Identifying and assessing the risk scenarios is the best risk management approach, as it helps to anticipate and prepare for the potential or actual outcomes of the IT strategic initiatives, and to optimize the risk-reward balance and the value delivery of IT. Establishing key performance indicators (KPIs) to track IT strategic initiatives, reviewing the IT strategic plan by the chief information security officer (CISO) and enterprise risk management (ERM), and developing the IT strategic plan from the organization-wide risk management plan are all possible risk management approaches for the strategic IT planning process, but they are not the best approach, as they do not directly address the identification and assessment of the risk scenarios associated with IT strategic initiatives. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.1.1, page 37

The primary reason for periodically monitoring key risk indicators (KRIs) is to detect changes in the risk profile of the enterprise. KRIs are metrics that provide information on the level of exposure to a specific risk or a group of risks. By monitoring KRIs, the enterprise can identifyany deviations from the expected risk level, and take appropriate actions to adjust the risk response or the risk appetite. Monitoring KRIs also helps to validate the effectiveness of risk mitigation controls and the accuracy of risk assessments. Rectifying errors in results of KRIs, reducing costs of risk mitigation controls, and continually improving risk assessments are possible benefits of monitoring KRIs, but they are not the primary reason. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.1.1.2, page 175.

The best course of action when an organization wants to reduce likelihood in order to reduce a risk level is to implement preventive measures. Likelihood is the probability or chance of a risk occurring, and risk level is the combination of likelihood and impact of a risk. Preventive measures are controls that are designed to prevent or deter the occurrence of a risk, such as policies, standards, procedures, guidelines, etc. Implementing preventive measures is the best course of action, because it helps to reduce the likelihood of a risk, and consequently, the risk level. Implementing preventive measures also helps to protect and enhance the organization’s objectives, performance, and improvement. The other options are not the best course of action, although they may be related to the risk management process. Monitoring risk controls, implementing detective controls, and transferring the risk are all activities that can help to manage or mitigate the risks, but they do not necessarily reduce the likelihood or the risk level. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-21.

 A control self-assessment (CSA) is a technique that allows managers and work teams directly involved in business units, functions, or processes to participate in assessing the organization’s risk management and control processes. The main purpose of conducting a CSA is to gain a better understanding of the control effectiveness in the organization, which means how well the controls are designed, implemented, and operated to achieve the desired outcomes and mitigate the risks. A CSA can help to identify the strengths and weaknesses of the existing controls, as well as the gaps and opportunities for improvement. A CSA can also help to enhance the awareness, ownership, and accountability of the control environment among the managers and staff. The other options are not the main purpose of conducting a CSA, although they may be related or beneficial. Gaining a better understanding of the risk in the organization is a result of conducting a CSA, but it is not the primary goal. The primary goal is to evaluate the controls that address the risks, not the risks themselves. Adjusting the controls prior to an external audit is a possible action that may follow a CSA, but it is not the reason for conducting a CSA. The reasonfor conducting a CSA is to improve the control effectiveness, not to prepare for an audit. Reducing the dependency on external audits is a potential benefit of conducting a CSA, but it is not the objective of conducting a CSA. The objective of conducting a CSA is to enhance the internal control assurance, not to replace the external audit assurance. References = CRISC Review Manual, pages 153-1541; CRISC Review Questions, Answers & Explanations Manual, page 802

Data protection is the process of safeguarding sensitive personal information from unauthorized access, use, disclosure, modification, or destruction. Data protection can help to ensure the privacy and security ofthe data subjects, and to comply with the legal and regulatory requirements that apply to the data processing activities1.

A highly regulated organization that acquired a medical technology startup company that processes sensitive personal information with weak data protection controls faces a high risk of data breaches, fines, lawsuits, reputational damage, or loss of customer trust. The best way for the acquiring company to reduce its risk while still enabling the flexibility needed by the startupcompany is to classify and protect the data according to the parent company’s internal standards, because it can help to:

Identify and categorize the sensitive personal information based on its value, sensitivity, and criticality, such as confidential, restricted, internal, or public

Apply and enforce the appropriate data protection policies, procedures, and controls for each data category, such as encryption, access control, backup, retention, or disposal

Align and integrate the data protection practices and processes of the startup company with those of the parent company, and ensure the consistency and compliance across the organization

Balance and optimize the trade-off between data protection and data usability, and allow the startup company to leverage the data for innovation and growth, as long as it meets the data protection standards of the parent company23

The other options are not the best ways for the acquiring company to reduce its risk while still enabling the flexibility needed by the startup company, but rather some of the steps or aspects of data protection. Identify previous data breaches using the startup company’s audit reports is a step that can help to assess the current data protection status and gaps of the startup company, and to learn from the past incidents and mistakes, but it does not address the future data protection needs and challenges of the startup company. Have the data privacy officer review the startup company’s data protection policies is an aspect that can help to ensure the legal and regulatory compliance of the data protection activities of the startup company, and to provide guidance and oversight for the data protection issues and risks, but it does not ensure the technical and operational effectiveness and efficiency of the data protection controls of the startup company. Implement a firewall and isolate the environment from the parent company’s network is a control that can help to prevent or limit the external or internal attacks or threats to the data of the startup company, and to reduce the exposure or impact of a data breach, but it does not ensure the availability or accessibility of the data for the legitimate and authorized purposes of the startup company. References =

Data Protection - ISACA

Data Classification - ISACA

Data Protection Best Practices - ISACA

[CRISC Review Manual, 7th Edition]

The risk register is a document that records the identified risks, their analysis, and their responses. It is a useful tool for monitoring and controlling the risks throughout the project lifecycle. However, the risk register is not a static document and it should be updated regularly to reflect the changes in the risk environment and the project status. Therefore, when reviewing therisk register, a risk practitioner should not only look at the risk ratings, but also the assumptions and the rationale behind them. Different business units may have different perspectives, contexts, and data sources for the same risk scenario, which can result in significant variances in inherent risk. Inherent risk is the risk level before considering the existing controls or responses. Therefore, the best course of action is to review the assumptions of both risk scenarios to determine whether the variance is reasonable or not. This can help to identify any errors, inconsistencies, or biases in the risk assessment process, and to ensure that the risk register reflects the current and accurate state of the risks. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.1, p. 106-107

 Zero Trust Model:

Zero Trust security model assumes that threats can exist both inside and outside the network. Every access request must be authenticated, authorized, and encrypted.

 Preventing Control Gaps:

A robust technical architecture ensures comprehensive and consistent security controls across the entire network.

It integrates various security measures, such as microsegmentation, strong authentication, continuous monitoring, and least privilege access, to create a unified defense strategy.

 Other Options:

Relying on Multiple Solutions:Can lead to fragmentation and inconsistencies in security controls.

Utilizing Rapid Development:May introduce vulnerabilities if security is not properly integrated.

Starting with a Large Initial Scope:Can be overwhelming and difficult to manage effectively, leading to potential gaps.

 References:

The CISSP Study Guide emphasizes the importance of a strong and cohesive technical architecture in implementing Zero Trust effectively (Sybex CISSP Study Guide, Chapter 8: Principles of Security Models, Design, and Capabilities) .

Residual risk is the risk that remains after the implementation of risk responses. An effective risk management program should aim to reduce the residual risk to a level that is acceptable by the enterprise, in alignment with its risk appetite and tolerance. The reduction of residual risk indicates that the risk responses are appropriate and effective, and that the enterprise is achieving its objectives while managing its risks. The other options are not necessarily indicative of an effective risk management program, as they may depend on other factors, such as the reporting culture, the audit scope and methodology, and the nature and source of the inherent risk. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.2.3.1, pp. 24-25.

Residual risk exceeds acceptable limits, because it indicates that the risk level is higher than the organization’s risk appetite or tolerance, and that the risk responses and controls are insufficient or ineffective. Residual risk is the level of risk remaining in a process or procedure following the implementation of risk controls to limit or remove it. Escalation is a process that increases theawareness and involvement of higher-level stakeholders or authorities in a risk issue or situation. Escalation is appropriate when the risk issue or situation is outside the scope or authority of the current risk owner or manager, and requires the attention or action of the senior management or the board of directors. Residual risk exceeding acceptable limits is the best situation to justify escalation, as it implies that the current risk owner or manager cannot manage the risk within the predefined boundaries or expectations, and that the senior management or the board of directors need to intervene or approve the risk acceptance or transfer.

Residual risk being inadequately recorded, residual risk remaining after controls have been applied, and residual risk equaling current risk are all possible situations that may require escalation, but they are not the best situations, as they do not necessarily indicate that the risk level is higher than the acceptable limits, and that the senior management or the board of directors need to be involved.

According to the CRISC Review Manual1, risk tolerance is the acceptable level of variation that management is willing to allow for any particular risk as it pursues its objectives. Risk tolerance provides a helpful reference point when communicating the results of a risk assessment to stakeholders, as it helps to compare the current level of risk exposure with the desired level of risk exposure, and to prioritize and allocate resources for risk response. Risk tolerance also helps to align the risk assessment results with the stakeholder expectations and preferences, and to facilitate risk-based decision making. References = CRISC Review Manual1, page 192.

Key risk indicators (KRIs) are metrics that help organizations monitor and assess potential risks that may impact their operations, financial health, or overall performance1. KRIs should have certain characteristics that make them effective for risk monitoring, such as:

Ability to measure the right thing (e.g., supports the decisions that need to be made)

Quantifiable (e.g., damages in dollars of profit loss)

Capability to be measured precisely and accurately

Relevant (measuring the right thing associated with decisions)2

Among the four options given, only option C (sensitivity to changes in risk levels) best enables effective risk monitoring. This is because KRIs should be able to capture the changes in risk levels over time and alert organizations to emerging or escalating risks3. A high sensitivity to changes in risk levels indicates that theKRI is responsive and timely, and can help organizations take preventive or corrective actions before the risks become too severe.

References = Key Risk Indicators: A Practical Guide, Key Risk Indicators: Examples & Definitions, Key Risk Indicators - Wikipedia

Nonrepudiation is the ability to prevent or deny the parties involved in an electronic transaction from disputing or rejecting the validity or authenticity of the transaction. Nonrepudiation ensures that the parties cannot claim that they did not send or receive the transaction, or that the transaction was altered or tampered with.

The tool that helps ensure compliance with a nonrepudiation policy requirement for electronic transactions is digital signatures, which are the electronic equivalents of handwritten signatures that are used to verify the identity and integrity of the sender and the content of the transaction. Digital signatures are generated by applying a cryptographic algorithm to the transaction, using the sender’s private key, which is a secret and unique code that only the sender knows and possesses. The digital signature can be verified by the receiver or any third party, using the sender’s public key, which is a code that is publicly available and corresponds to the sender’s private key. The digital signature can prove that the transaction was sent by the sender, and that the transaction was not altered or tampered with during the transmission.

The other options are not the tools that help ensure compliance with a nonrepudiation policy requirement for electronic transactions, because they do not provide the same level ofverification and validation that digital signatures provide, and they may not be sufficient or effective to prevent or deny the parties from disputing or rejecting the transaction.

Encrypted passwords are the passwords that are converted into a secret or unreadable form, using a cryptographic algorithm, to protect them from unauthorized access or disclosure. Encrypted passwords can help to ensure the confidentiality and security of the passwords, but they are not the tools that help ensure compliance with a nonrepudiation policy requirement for electronic transactions, because they do not verify the identity and integrity of the sender and the content of the transaction, and they may not prevent or deny the parties from disputing or rejecting the transaction.

One-time passwords are the passwords that are valid or usable for only one session or transaction, and that are randomly generated or derived from a dynamic factor, such as time, location, or device. One-time passwords can help to enhance the security and authentication of the parties involved in the transaction, but they are not the tools that help ensure compliance with a nonrepudiation policy requirement for electronic transactions, because they do not verify the identity and integrity of the sender and the content of the transaction, and they may not prevent or deny the parties from disputing or rejecting the transaction.

Digital certificates are the electronic documents that contain the information and credentials of the parties involved in the transaction, such as their name, public key, expirationdate, etc., and that are issued and signed by a trusted authority or entity, such as a certificate authority or a digital signature provider. Digital certificates can help to establish and confirm the identity and trustworthiness of the parties involved in the transaction, but they are not the tools that help ensure compliance with a nonrepudiation policy requirement for electronic transactions, because they do not verify the identity and integrity of the sender and the content of the transaction, and they may not prevent or deny the parties from disputing or rejecting the transaction. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 197

CRISC Practice Quiz and Exam Prep

 IT risk management is the process of identifying, assessing, and mitigating the risks related to the use of information technology (IT) in the organization. IT risk management aims to ensure the confidentiality, integrity, and availability of IT resources and information, and to support the IT governance and strategy of the organization1.

The best indicator of the effectiveness of IT risk management processes is the time between when IT risk scenarios are identified and the enterprise’s response. This indicator can help to measure how quickly and efficiently the organization can detect and respond to the IT risks, and how well the organization can prevent or minimize the negative impacts of the IT risks. The time between when IT risk scenarios are identified and the enterprise’s response can include:

The time taken to identify and report the IT risk scenarios, using various methods and sources, such as risk assessments, audits, monitoring, alerts, or incidents

The time taken to analyze and evaluate the IT risk scenarios, using various tools and techniques, such as risk matrices, risk registers, risk indicators, or risk models

The time taken to select and implement the IT risk responses, using various strategies and controls, such as avoidance, mitigation, transfer, or acceptance

The time taken to review and improve the IT risk management processes, using various feedback and learning mechanisms, such as lessons learned, best practices, or benchmarks23

The other options are not the best indicators of the effectiveness of IT risk management processes, but rather some of the inputs or outputs of IT risk management processes. Percentage of business users completing risk training is an indicator of the awareness and competence of the IT users and providers, which can affect the IT risk management performance, but it does not measure the IT risk management processes directly. Percentage of high-risk scenarios for which risk action plans have been developed is an indicator of the completeness and coverage of the IT risk management activities, which can affect the IT risk management outcomes, but it does not measure the IT risk management processes directly. Number of key risk indicators (KRIs) defined is an indicator of the scope and complexity of the IT risk management objectives, whichcan affect the IT risk management resources and capabilities, but it does not measure the IT risk management processes directly. References =

IT Risk Management - ISACA

Risk Management Process - ISACA

Risk Response - ISACA

[CRISC Review Manual, 7th Edition]

Sensitivity and reliability are the most important criteria for selecting KRIs, as they indicate how well the KRIs reflect the changes in the risk level and how consistent and accurate the KRIs are in measuring the risk.Sensitivity means that the KRIs should respond quickly and proportionally to the variations in the risk exposure, and provide early warning signals of potential risk events. Reliability means that the KRIs should be based on valid and verifiable data sources, and produce consistent and comparable results over time and across different units or functions. Historical data availability, implementation and reporting effort, and ability to display trends are also useful criteria, but they are not as critical as sensitivity and reliability.

Risk threshold exceptions are instances when a KRI exceeds or falls below a predefined level or point that triggers an action or a warning. An increase in the number of risk threshold exceptions indicates that the KRIs are not reflecting the current risk exposure or environment accurately oreffectively. This may suggest that the KRIs are outdated, irrelevant, or poorly defined. Therefore, the KRIs should be revised to ensure that they are aligned with the organizational objectives, risk appetite, and risk management strategy.

References

•Key Risk Indicators: A Practical Guide | SafetyCulture

•Key Risk Indicators: Examples & Definitions - SolveXia

•Choosing and Using Key Risk Indicators - Institute of Risk Management

A business continuity plan (BCP) is a document that describes the procedures and actions that an organization will take to ensure the continuity of its critical functions and operations in the event of a disruption or disaster12.

Testing a business continuity plan is a method of evaluating the effectiveness and readiness of the BCP, and identifying and addressing any gaps or weaknesses in the plan34.

The most cost-effective way to test a business continuity plan is to conduct a tabletop exercise, which is a type of simulation that involves gathering the key stakeholders and participants of the BCP, and discussing and reviewing the roles, responsibilities, and actions that they will take in response to a hypothetical scenario of a disruption or disaster56.

A tabletop exercise is the most cost-effective way because it requires minimal resources and time, and can be conducted in a regular meeting room or online platform56.

A tabletop exercise is also the most cost-effective way because it provides a high-level overview and assessment of the BCP, and can identify and address the major issues or challenges that may arise in the implementation of the plan56.

The other options are not the most cost-effective ways, but rather possible alternatives or supplements that may have different levels of complexity or cost. For example:

Conducting interviews with key stakeholders is a way of testing a business continuity plan that involves asking and answering questions about the BCP, and collecting feedback and suggestions from the people who are involved or affected by the plan78. However, this way is not the most cost-effective because it may not cover all the aspects or scenarios of the BCP, and may not facilitate the interaction or collaboration among the stakeholders78.

Conducting a disaster recovery exercise is a way of testing a business continuity plan that involves activating and executing the BCP in a realistic and controlled environment, and measuring the outcomes and impacts of the plan . However, this way is not the most cost-effective because it requires a lot of resources and time, and may disrupt or interfere with the normal operations of the organization .

Conducting a full functional exercise is a way of testing a business continuity plan that involves simulating and testing the BCP in a live and dynamic environment, and involving the external entities and stakeholders that are part of the plan . However, this way is not the most cost-effective because it requires the most resources and time, and may pose the highest risk or challenge to the organization . References =

1: Business Continuity Plan (BCP) Definition1

2: Business Continuity Planning - Ready.gov2

3: Testing, testing: how to test your business continuity plan4

4: Comprehensive Guide to Business Continuity Testing | Agility5

5: How to Conduct a Tabletop Exercise for Business Continuity3

6: Tabletop Exercises: A Guide to Success6

7: How to Conduct Testing of a Business Continuity Plan7

8: Business Continuity Plan Testing: Interviewing Techniques8

Disaster Recovery Testing: A Step-by-Step Guide

Disaster Recovery Testing Scenarios: A Guide to Success

Functional Exercises: A Guide to Success

Functional Exercise Toolkit

The RPO defines how much data loss is acceptable during system failure. If not clearly defined, restoration may skip key data, leading to incomplete recovery. ISACA guidelines highlight that alignment of RPO/RTO with business objectives is critical for viable DR planning

The best approach to identify relevant risk scenarios is to engage line management in risk assessment workshops. Risk scenarios are hypothetical situations that describe how a risk event could occur and what the consequences could be1. Identifying risk scenarios can help to understand and communicate the nature and impact of the risks, and to design and evaluate the risk responses2. To identify relevant risk scenarios, it is important to involve the people who are responsible for or affected by the risks, such as the line managers. Line managers are the managers who oversee the operational activities and processes of the organization, and whoreport to the senior or executive management3. By engaging line managers in risk assessment workshops, the organization can:

Leverage the line managers’ knowledge and experience of the operational environment, the business objectives, the stakeholder expectations, and the potential threats and opportunities4.

Encourage the line managers’ participation and collaboration in the risk identification and analysis process, and foster a risk-aware culture and mindset5.

Enhance the line managers’ ownership and accountability of the risks and the risk responses, and ensure their alignment and commitment to the risk management strategy and objectives6.

The other options are not the best approaches to identify relevant risk scenarios, because:

Escalating the situation to risk leadership is not an effective or efficient way to identify risk scenarios, as it may bypass or undermine the line managers’ role and responsibility in the risk management process. Risk leadership is the function or role that provides the vision, direction, andguidance for the risk management activities and initiatives of the organization7. Escalating the situation to risk leadership may imply that the line managers are not capable or willing to identify and manage the risks, or that the risk leadership is not aware or involved in the riskmanagement process. This may create confusion, conflict, or distrust among the risk management stakeholders, and reduce the quality and credibility of the risk scenarios.

Engaging internal audit for risk assessment workshops is not a suitable or appropriate way to identify risk scenarios, as it may violate the independence and objectivity of the internal audit function. Internal audit is an independent and objective assurance and consulting activity that evaluates and improves the effectiveness of the organization’s governance, risk management, and control processes8. Engaging internal audit for risk assessment workshops may compromise the internal audit’s role and mandate, as it may create a conflict of interest or a self-review threat. Internal auditshould not be involved in the risk identification and analysis process, but rather provide assurance or advice on the adequacy and reliability of the process.

Reviewing system and process documentation is not a sufficient or comprehensive way to identify risk scenarios, as it may overlook or miss some important or emerging risks. System and process documentation are the records or artifacts that describe the structure, functions, features, and requirements of the organization’s systems and processes. Reviewing system and process documentation can help to identify some risks that are related to the design, implementation, or operation of the systems and processes, but it cannot capture all the risks that may affect the organization. Some risks may arise from external or internal factors that are not reflected or updated in the system and process documentation, such as changes in the market, technology, regulation, or stakeholder expectations.

References =

Risk Scenarios Toolkit - ISACA

Risk Scenarios Starter Pack - ISACA

Line Manager - CIO Wiki

Engaging Line Managers in Risk Management - IRM

Risk Culture - CIO Wiki

Risk Ownership - CIO Wiki

Risk Leadership - CIO Wiki

Internal Audit - CIO Wiki

[System Documentation - CIO Wiki]

Developing a risk treatment plan is the best way to facilitate the mitigation of identified gaps between current and desired risk environment states. A risk treatment plan is a document that outlines the actions and resources needed to implement the chosen risk response strategy for each risk scenario. A risk treatment plan should include the following elements:

Risk scenario description and risk ID

Risk owner and other stakeholders

Risk response strategy and objectives

Risk response actions and tasks

Resources, costs, and benefits

Roles and responsibilities

Timeline and milestones

Performance indicators and monitoring mechanisms

Contingency plans and triggers

A risk treatment plan helps to close the gaps between the current and desired risk environment states by providing a clear and comprehensive roadmap for risk mitigation. It also helps to ensure that the risk response actions are aligned with the organizational risk appetite, objectives, and priorities. A risk treatment plan also facilitates the communication, coordination, and collaboration among the risk owners and other stakeholders involved in the risk mitigation process.

The other options are not the best ways to facilitate the mitigation of identified gaps between current and desired risk environment states. Validating organizational risk appetite is an important step in establishing the risk criteria and thresholds for the risk assessment process, but it does not directly address the gaps between the current and desired risk environment states. Reviewing results of prior risk assessments can provide useful insights and lessons learned for the current risk assessment process, but it does not necessarily lead to the development and implementation of effective risk response actions. Including the current and desired states in the risk register can help to document and monitor the risk scenarios and their status, but it does not provide the details and guidance for risk mitigation. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4: Risk Response, Section 4.2: Risk Treatment, p. 189-191.

The best evidence of an effective risk treatment plan is that the risk tolerance threshold is above the asset residual risk, because this means that the risk treatment plan has reduced the risk to a level that is acceptable to the enterprise. The risk tolerance threshold is the maximum amount of risk that the enterprise is willing to accept for a given asset or process. The asset residual risk is the remaining risk after applying the risk treatment plan. The risk treatment plan is effective if the asset residual risk is lower than or equal to the risk tolerance threshold. The other options are not the best evidence, although they may also be indicators of an effective risk treatment plan. The inherent risk being below the asset residual risk, the remediation cost being below the asset business value, and the remediation being completed within the asset recovery time objective (RTO) are examples of desirable or expected outcomes of the risk treatment plan, but they do not directly measure the effectiveness of the risk treatment plan. References = CRISC: Certified in Risk & Information Systems Control Sample Questions

The best way to determine the potential organizational impact of emerging privacy regulations is to conduct a privacy impact assessment (PIA). A PIA is a systematic process of identifying, analyzing, and evaluating the privacy risks and impacts of a new or existing system, process, program, or initiative that involves the collection, use, storage, or disclosure of personal information. A PIA can help to ensure that the enterprise complies with the emerging privacyregulations, and that the privacy rights and expectations of the individuals are respected and protected. A PIA can also help to identify the gaps, weaknesses, and opportunities for improvement in the enterprise’s privacy policies, procedures, and controls. Evaluating the security architecture maturity, mapping the new requirements to the existing control framework, and chartering a privacy steering committee are not as comprehensive and effective as conducting a PIA, as they do not address the specific privacy risks and impacts of the enterprise’s activities. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 192.

Events exceeding risk thresholds are situations or occurrences that result in the actual level of risk exceeding the acceptable or tolerable level of risk, as defined by the organization’s risk appetite, criteria, and objectives12.

The most effective way to enable a business operations manager to identify events exceeding risk thresholds is to implement continuous monitoring, which is a process that involves collecting and analyzing data and information on the performance and status of the business processes, systems, and controls, and detecting and reporting any deviations, anomalies, or issues that may indicate a risk event34.

Continuous monitoring is the most effective way because it provides timely and accurate visibility and insight into the risk landscape, and enables the business operations manager to identify and respond to the events exceeding risk thresholds before they escalate or cause significant harm or damage to the organization34.

Continuous monitoring is also the most effective way because it supports the risk management process and objectives, which are to identify and address the risks that may affect the achievement of the organization’s goals and the delivery of value to the stakeholders34.

The other options are not the most effective ways, but rather possible tools or techniques that may complement or enhance the continuous monitoring. For example:

A control self-assessment is a technique that involves engaging and empowering the business process owners and operators to evaluate and report on the effectiveness and efficiency of the controls that are designed and implemented to mitigate the risks56. However, this technique is not the most effective way because it is periodic rather than continuous, and it may not capture or communicate the events exceeding risk thresholds in a timely or consistent manner56.

Transaction logging is a tool that involves recording and storing the details and history of the transactions or activities that are performed by the business processes or systems, and providing an audit trail for verification or investigation purposes78. However, this tool is not the most effective way because it is passive rather than active, and it may not detect or report the events exceeding risk thresholds unless they are analyzed or queried78.

Benchmarking against peers is a technique that involves comparing and contrasting the performance and practices of the business processes or systems with those of the similar or leading organizations in the same or related industry, and identifying the gaps or opportunities for improvement . However, this technique is not the most effective way because it is external rather than internal, and it may not reflect or align with the organization’s specific risk appetite, criteria, and objectives . References =

1: Risk IT Framework, ISACA, 2009

2: IT Risk Management Framework, University of Toronto, 2017

3: Continuous Monitoring - ISACA1

4: Continuous Monitoring: A New Approach to Risk Management - ISACA Journal2

5: Risk and control self-assessment - KPMG Global3

6: Control Self Assessments - PwC4

7: Transaction Log - Wikipedia5

8: Transaction Logging - IBM6

Benchmarking - Wikipedia7

Benchmarking: Definition, Types, Process, Advantages & Examples

•Risk acceptance is a status quo risk response, where the risk owner acknowledges the risk exists but accepts it with minimal response1. Risk acceptance may be appropriate when the cost of other risk responses exceeds the value that would be gained, or when the risk is below the risk acceptance criteria2.

•Risk acceptance criteria are the criteria used as a basis for decisions about acceptable risk2. They should be established before conducting a risk assessment, and they may be influenced by factors such as utility, equality, technology, and risk perception2. Different organizations and countries may have different risk acceptance criteria, depending on their context and values3.

•In this scenario, the organization has conducted a risk assessment for regulatory compliance, and has identified only one possible mitigating control. However, the cost of the control is higher than the penalty of noncompliance, which implies that the risk is below the risk acceptancecriteria. Therefore, the best recommendation is to accept the risk with management sign-off, which means that the management agrees to take the risk and is accountable for the consequences.

•Ignoring the risk until the regulatory body conducts a compliance check (option B) is not a good recommendation, as it may expose the organization to legal, financial, or reputational damage. Moreover, ignoring the risk may violate the principle of risk reduction, which states that risks should be reduced wherever practicable2.

•Mitigating the risk with the identified control (option C) is not a good recommendation, as it may not be cost-effective or efficient for the organization. The cost of the control is higher than the penalty ofnoncompliance, which means that the organization would spend more resources than necessary to reduce the risk. Moreover, mitigating the risk may not be aligned with the principle of utility, which states that resources should be used as efficiently as possible for the society as a whole2.

•Transferring the risk by buying insurance (option D) is not a good recommendation, as it may not be feasible or beneficial for the organization. Transferring the risk means that the organization shifts the responsibility or burden of the risk to another party, such as an insurer, a contractor, or a partner1. However, transferring the risk does not eliminate the risk, and it may incur additional costs or complications for the organization. Moreover, transferring the risk may not be possible or acceptable for some types of regulatory compliance risks, such as those related to health, safety, or environmental standards3.

The primary focus of an IT risk awareness program is to cultivate long-term behavioral change. An IT risk awareness program is a program that educates and informs the stakeholders, such as the employees, managers, customers, or partners, about the IT risks and the IT risk management activities. An IT risk awareness program helps to increase the knowledge and understanding of the IT risks and the IT risk management objectives, strategies, and processes, and to promote the participation and collaboration of the stakeholders in the IT risk management activities. Theprimary focus of an IT risk awareness program is to cultivate long-term behavioral change, which is the change in the attitudes, beliefs, values, and actions of the stakeholders regarding the IT risks and the IT risk management activities. Cultivating long-term behavioral change helps to create and sustain a risk-aware culture, which is a culture that recognizes,respects, and supports the IT risk management activities, and that encourages the stakeholders to take responsibility and ownership of the IT risks and the IT risk management activities. Cultivating long-term behavioral change also helps to improve the effectiveness and efficiency of the IT risk management activities, and to align the IT risk management activities with the business goals and values. Ensuring compliance with the organization’s internal policies, communicating IT risk policy to the participants, and demonstrating regulatory compliance are not the primary focus of an IT risk awareness program, as they are either the benefits or the objectives of the IT risk awareness program, and they do not address the primary need of changing the behavior of the stakeholders. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 36.

 The average time to identify critical information security incidents is the best indicator of effective information security incident management, as it measures how quickly the organization can detect and respond to the most severe threats to its information assets. The faster the organization can identify critical incidents, the lower the potential impact and damage they can cause. The average time to identify critical incidents also reflects the efficiency and accuracy of the monitoring and reporting mechanisms, as well as the awareness and training of the staff and stakeholders. The other options are not the best indicators of effective information security incident management, as they do not directly measure the performance or quality of the incident response process. The monthly trend of information security-related incidents may show the frequency or severity of the incidents, but not how well they are managed. The frequency of information security incident response plan testing may show the preparedness or maturity of the organization, but not the actual effectiveness of the plan. The percentage of high-risk security incidents may show the risk exposure or appetite of the organization, but not the risk mitigationor treatment. References = 7 Types of Information Security Incidents and How to Respond; Annex A.16: Information Security Incident Management - ISMS.online; CISM Isaca Exam Questions and Answers - CertLibrary.com

When using a third party to perform penetration testing, the most important control to minimize operational impact is to clearly define the project scope. This means specifying the objectives,boundaries, methods, and deliverables of the testing, as well as the roles and responsibilities of the parties involved. A clear project scope helps to avoid misunderstandings, conflicts, and disruptions that could compromise the security, availability, or integrity of the systems undertest. It also helps to ensure that the testing is aligned with the organization’s risk appetite and compliance requirements. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.3.2, Page 137.

 A violation of segregation of duties is when the same person performs two or more conflicting tasks that could compromise the security or integrity of a system or process. In the context of IT risk management, segregation of duties aims to prevent fraud, errors, sabotage, theft, misuse of information, and other security breaches. One of the common categories of functions to be separated is the authorization function, which involves evaluating and approving transactions or changes. Another category is the custody function, which involves managing or accessing physical or digital assets. A programmer who writes and promotes code into production is performing both the authorization and the custody functions, which creates a high-risk conflict.The programmer could introduce malicious or erroneous code into the system without proper review or approval, and potentially cause harm to the organization or its stakeholders. Therefore, this scenario is a violation of segregation of duties. References =

Segregation of Duties: Examples of Roles, Duties & Violations

Separation of duties - Wikipedia

Segregation of duties: prevent fraud and error - eftsure

 According to the IT Risk Management - Basics and Best Practices article, one of the best practices for IT risk management is to keep the risk register up to date. A risk register is a document that records the identified risks, their causes, impacts, likelihood, responses, andstatus. A risk register is a vital tool for IT risk management, as it helps to track and monitor the risks throughout their lifecycle, and to communicate the risks to the relevant stakeholders. However, a risk register is only useful if it reflects the current situation and environment of the organization. Therefore, the risk register should be regularly updated to capture any changes in the risk profile, such as new risks, resolved risks, modified risks, or escalated risks. Updating the risk register will help to ensure that the risk management process is effective and efficient, and that the risk responses are appropriate and timely. References = IT Risk Management - Basics and Best Practices

The best method to maintain a common view of IT risk within an organization is to establish and communicate the IT risk profile. An IT risk profile is a document that summarizes the key IT risks that the organization faces or accepts, and their likelihood, impact, and priority. An IT risk profile helps to identify and prioritize the most critical or relevant IT risks, and to align them with the organization’s objectives, strategy, and risk appetite. Establishing and communicating the IT risk profile is the best method to maintain a common view of IT risk, because it helps to create a shared understanding and awareness of the IT risks among the organization’s stakeholders, such as the board, management, business units, and IT functions. Establishing andcommunicating the IT risk profile also helps to facilitate the IT risk decision-making and reporting processes, and to monitor and control the IT risk performance and improvement. Theother options are not the best method to maintain a common view of IT risk, although they may be part of or derived from the IT risk profile. Collecting data for IT risk assessment, utilizing a balanced scorecard, and performing and publishing an IT risk analysis are all activitiesthat can help to support or update the IT risk profile, but they are not the best method to maintain a common view of IT risk. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.1, page 1-15.

When developing a response plan to address security incidents regarding sensitive data loss, it is most important to review the data classification policy. A data classification policy is a document that defines the categories and levels of data based on their sensitivity, value, and criticality, and specifies the appropriate security measures and handling procedures for each data type. A data classification policy helps to identify and protect the sensitive data that could be exposed or compromised in a security incident, and to comply with the relevant laws, regulations, standards, and contracts. Reviewing the data classification policy is important when developing a response plan, because it helps to determine the scope, impact, and priority of the security incident, and to select the most appropriate and effective response actions and strategies. Reviewing the data classification policy also helps to communicate and coordinate the response plan with the internal and external stakeholders, such as the data owners, users, custodians, and regulators, and to report and disclose the security incident as required. The other options are not as important as reviewing the data classification policy, although they may be part of or derived from the response plan. Revalidating current key risk indicators (KRIs), revising risk management procedures, and revalidating existing risk scenarios are all activities that can help to improve or update the risk management process, but they are not the most important when developing aresponse plan. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.3.1, page 5-25.

Risk mitigation is a proactive business strategy to identify, assess, and mitigate potential threats or uncertainties that could harm an organization’s objectives, assets, or operations1. It entails specific action plans to reduce the likelihood or impact of these identified risks2.

There are several recognized ways to mitigate risk, such as accepting, avoiding, hedging, transferring, or reducing the risk3. Among the options given, only C is an example of risk reduction, which involvesimplementing controls or safeguards to minimize the negative effects of the risk3. Change and configuration management processes are methods to ensure that changes to the IT systems or infrastructure are properly authorized, documented, tested, and implemented, and that the configuration of the IT assets is consistent and accurate. These processes can help prevent or detect errors, defects, or vulnerabilities that could compromise the IT performance, security, or availability.

The other options are not examples of risk mitigation, but rather risk avoidance (A), risk transfer (B), or risk acceptance (D). Risk avoidance means eliminating the risk entirely by not engaging in the activity that causes the risk3. Not providing capability for employees to work remotely could avoid the risk of data breaches or network issues, but it could also limit the productivity and flexibility of the workforce. Risk transfer means shifting the responsibility or burden of the risk to another party, such as a vendor or an insurer3. Outsourcing the IT activities and infrastructure could transfer the risk of IT failures or incidents to the service provider, but it could also introduce new risks such as vendor dependency or loss of control. Risk acceptance means acknowledging the risk and its consequences without taking any action to address it3. Taking out insurance coverage for IT-related incidents could provide some financial compensation in case of a loss, but it does not reduce the likelihood or impact of the risk itself. References =

5 Key Risk Mitigation Strategies (With Examples) | Indeed.com

10 Risk Mitigation techniques you need to know - Stakeholdermap.com

Risk Mitigation Strategies: Types & Examples (+ Free Template)

[Change and Configuration Management - ISACA]

 The main benefit of involving stakeholders in the selection of key risk indicators (KRIs) is improving risk awareness, as it helps to communicate the risk exposure, appetite, and tolerance of the organization to the relevant parties. KRIs are metrics that provide information on the level of exposure to a given operational risk1. By involving stakeholders in the selection of KRIs, the risk practitioner can ensure that the KRIs are aligned with the stakeholder expectations, needs, and objectives, and that they reflect the most significant risks that affect the organization. This also helps to foster a risk culture and a shared understanding of risk among the stakeholders, which can enhance the risk management process and performance. The other options are not the main benefit of involving stakeholders in the selection of KRIs, although they may be some of the outcomes or advantages of doing so. Obtaining buy-in from risk owners, leveraging existing metrics, and optimizing risk treatment decisions are all important aspects of risk management, but they are not the primary reason for involving stakeholders in the selection of KRIs. References = Key Risk Indicators; Key Risk Indicators: A Practical Guide; The 10 Types of Stakeholders That You Meet in Business; What are Stakeholders? Stakeholder Definition | ASQ

The first step in assessing the current risk level of data loss is to identify where the sensitive data is stored, such as servers, databases, laptops, mobile devices, etc. This will help to determine the scope and boundaries of the risk assessment, as well as the potential exposure and impact of data loss. Identifying staff members who have access to the data, risk scenarios and owners, and existing controls are important steps, but they should be done after identifying the data locations. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.1.1, page 51.

A risk profile consolidates information about risks across the enterprise, enhancing internal reporting and facilitating informed decision-making. This aligns withRisk Governanceobjectives by providing a comprehensive view of risk for management and stakeholders.

An anti-virus program is a software that detects and removes malicious software, such as viruses, worms, or ransomware, from the IT assets, such as computers, servers, or networks. The effectiveness of an anti-virus program can be measured by the key performance indicators (KPIs) that reflect the achievement of the program objectives and the alignment with the enterprise’s risk appetite and tolerance. The best KPI to measure the effectiveness of an anti-virus program is the percentage of IT assets with current malware definitions. Malware definitions are the files or databases that contain the signatures or patterns of the known malicious software, and they are used by the anti-virus program to scan and identify the malware. The percentage of IT assets with current malware definitions indicates how well the anti-virus program is able to protect the IT assets from the latest or emerging threats, and reduce the exposure and impact of the risks associated with the malware. The other options are not as good as the percentage of IT assets with current malware definitions, as they may not reflect the quality or timeliness of the protection, or the alignment with the enterprise’s risk appetite and tolerance. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.3.2.1, pp. 171-172.

Information security risk factors are the sources of uncertainty that may affect the confidentiality, integrity, or availability of information assets within an organization. Information security risk factors can include threats, vulnerabilities, or impacts that may compromise the security of information assets. Information security risk factors should be mitigated when developing in-house applications, which are software applications that are designed, developed, and maintained by the organization itself, rather than by external vendors or providers. Mitigating information security risk factors when developing in-house applications canhelp prevent or reduce the occurrence or consequences of security incidents, such as data breaches, cyberattacks, unauthorized access, or data loss. The best way to ensure that information security risk factors are mitigated when developing in-house applications is to identify information security controls in the requirements analysis. The requirements analysis is the stage of the system development life cycle (SDLC) where the business needs and expectations of the application are defined and documented. The requirements analysis should include the functional and non-functional requirements of the application, such as the features, functions, performance, quality, reliability, and security of the application. Identifying information security controls in the requirements analysis can help ensure that the security requirements of the application are clearly specified and agreed upon by the stakeholders, and that they are aligned with the organization’s security policies, standards, and regulations. Identifying information security controls in the requirements analysis can also help ensure that the security requirements are integrated into the design, development, testing, and deployment of the application, and that they are verified and validated throughout the SDLC. Identifying information security controls in the requirements analysis can also help ensure that the security requirements are traceable, measurable, and manageable, and that they can be monitored and reviewed for effectiveness and efficiency. References = THE SYSTEM DEVELOPMENT LIFE CYCLE (SDLC), p. 2-3, System Development Life Cycle - GeeksforGeeks, 7.3: Systems Development Life Cycle - Engineering LibreTexts, What Is SDLC? 7 Phases of System Development Life Cycle - Intetics.

 The best control to minimize the risk associated with scope creep in software development is an established process for project change management. Scope creep is the uncontrolled expansion of the project scope due to changes in requirements, specifications, or expectations. A project change management process can help to prevent or reduce scope creep by defining the procedures for requesting, reviewing, approving, and implementing changes in the project. Retention of test data and results, business management review of functional requirements, and segregation between development, test, and production are other possible controls, but they are not as effective as a project change management process. References = ISACA Certified in Riskand Information Systems Control (CRISC) Certification Exam Question and Answers, question 11; CRISC Review Manual, 6th Edition, page 144.

 A business impact analysis (BIA) is a process that identifies and evaluates the potential effects of a disaster on the critical functions and processes of an organization1. A BIA helps to forecast the operational, financial, legal, and reputational impacts of a disaster, as well as the recovery priorities and resources needed to resume normal operations2. A BIA also helps to determine the recovery time objectives (RTO), which are the maximum acceptable time frames for restoring the critical functions and processes after a disaster3. Therefore, developing a BIA is the most important step for an organization to forecast the effects of a disaster and plan for its recovery. Defining RTOs is a part of the BIA process, not a separate activity. Analyzing capability maturity model gaps is a method to assess the effectiveness and efficiency of the organization’s processes and practices, but it does not directly forecast the effects of adisaster4. Simulating a disaster recovery is a way to test and validate the recovery plans and procedures, but it does not forecast the effects of a disaster either5. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk Response and Mitigation, Section 5.3: Business Continuity Planning, pp. 227-238.

A key risk indicator (KRI) is a metric that provides information on the level of exposure to a given risk or the potential impact of a risk. KRIs are used to monitor changes in risk levels and alert management when a risk exceeds a predefined threshold or tolerance. KRIs can help provide early warning of a high-risk condition and enable timely response and mitigation actions. A risk register is a tool that records and tracks the identified risks, their likelihood, impact, and status. A risk assessment is a process that identifies, analyzes, andevaluates risks. A key performance indicator (KPI) is a metric that measures the achievement of a specific goal or objective. References = Risk IT Framework, pages 22-231; CRISC Review Manual, pages 44-452

Updating a risk register with assessment results for a key project must primarily capture action plans to address risk scenarios requiring treatment.

Risk Register Purpose:

Documentation of Risks:The risk register is a central repository for all identified risks and their respective treatment plans. It ensures that all risks are documented, tracked, and managed throughout the project lifecycle.

Action Plans:It is crucial to document action plans for risks that require treatment. This ensures that there are clear strategies in place to mitigate or manage these risks.

Importance of Action Plans:

Mitigation and Management:Action plans detail the steps necessary to mitigate identified risks, providing a clear path for risk management. This is vital for ensuring that risks do not negatively impact the project.

Accountability and Tracking:Including action plans in the risk register assigns responsibility and timelines for risk treatment, which is essential for accountability and tracking progress.

An IT risk register is a document that records and tracks the identified IT risks, their likelihood, impact, and mitigation strategies. It is a living document that needs to be updated regularly to reflect the current risk profile of the organization. One of the situations that would require updates to the IT risk register is the discovery of an ineffectively designed key IT control, as this would increase the likelihood or impact of the related IT risk. Management review of key risk indicators (KRIs), changes to the team responsible for maintaining the register, and completion of the latest internal audit are not reasons to update the IT risk register, as they do not affect the identified IT risks or their mitigation strategies. References = [CRISC Review Manual (DigitalVersion)], page 97; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 198.

The organizational role that should be accountable for ensuring information assets are appropriately classified is the information asset owner, as they have the authority and responsibility to define the classification, retention, and disposal requirements for the information assets they own, and to manage the risk and controls related to the information assets. The other options are not the correct roles, as they have different roles and responsibilities related to the protection, governance, or maintenance of the information assets, respectively, rather than the classification of the information assets. References = CRISC Review Manual, 7th Edition, page 154.

A vulnerability assessment is a process that identifies and quantifies vulnerabilities in a system. It is the most effective process to determine the relevance of threats for risk scenarios as it helps in identifying potential security threats and vulnerabilities, quantifying the seriousness of each, and prioritizing techniques to mitigate attack and protect IT resources1.

References

2Identifying and Estimating Cybersecurity Risk for Enterprise Risk Management

3Threat Modeling Process | OWASP Foundation

1Threat modeling explained: A process for anticipating cyber attacks

4Hazard Identification and Risk Assessment: A Guide - SafetyCulture

5How to Write Strong Risk Scenarios and Statements - ISACA

Risk treatment options are the actions or plans that are implemented to modify or reduce the risk exposure of the organization. Risk treatment options receive adequate funding when the organization allocatessufficient resources and budget to support the risk response actions, and to ensure that the risk controls are effective and efficient. This is the best evidence that risk management is driving business decisions in the organization, as it shows that the organizationprioritizes and values the risk management process, and that it aligns its risk strategy and objectives with its business goals and value creation. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 245. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 245. CRISC Sample Questions 2024, Question 245.

 Discussing and managing risk as a team is the greatest benefit for an organization with a strong risk awareness culture, as it enables the organization to share and communicate the risk information and knowledge among all the stakeholders, and to collaborate and coordinate the risk management activities and responsibilities. Discussing and managing risk as a team can also help to foster a positive and proactive attitude toward risk, and to align the risk management process with the organization’s strategy and objectives. Discussing and managing risk as a team can also enhance the risk governance and accountability, and support the risk learning and improvement. References = Most Asked CRISC Exam Questions and Answers. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 252. ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 252. CRISC by Isaca Actual Free Exam Q&As, Question 9.

 Controls are the mechanisms or procedures that ensure the security, reliability, and quality of an IT system or process. Controls can be preventive, detective, or corrective, and can be implemented at various levels, such as physical, logical, administrative, or technical. Controls should be defined during the design phase of system development because it is more cost-effective to determine controls in the early design phase. The design phase is the stage where the system requirements are translated into a detailed technical plan, which includes the system architecture, database structure, user interface, and system components. The design phase also defines the system objectives, goals, and performance criteria. Defining controls during the design phase can help ensure that the controls are aligned with the system requirements and objectives, and that they are integrated into the system design from the start. Defining controls during the design phase can also help avoid or reduce the costs and risks associated with implementing controls later in the development or operation phases, such as rework, delays, errors, failures, or breaches. References = THE SYSTEM DEVELOPMENT LIFE CYCLE (SDLC), p. 2-3, System Development LifeCycle - GeeksforGeeks, 7.3: Systems Development Life Cycle - Engineering LibreTexts, What Is SDLC? 7 Phases of System Development Life Cycle - Intetics.

 The performance of a client-facing application is the measure of how well the application meets the expectations and requirements of the clients who use it. The performance of a client-facing application can be affected by various factors, such as functionality, usability, reliability, availability, security, and scalability. Continuously monitoring the performance of a client-facing application is the process of collecting, analyzing, and reporting on the performance data and metrics of the application over time. Continuously monitoring the performance of a client-facing application can help identify and resolve issues, improve quality, optimize resources, and enhance client satisfaction. The most important thing to ensure when continuously monitoring the performance of a client-facing application is that the objectives are confirmed with the business owner. The business owner is the person or entity who has the authority and responsibility for the business value and outcomes of the application. The business owner defines the objectives, goals, and requirements of the application, and sets the performance criteria and targets. Confirming the objectives with the business owner can help ensure that the performance monitoring is aligned with the business needs and expectations, and that the performance data and metrics are relevant, accurate, and meaningful. References = Risk and Information SystemsControl Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.3: Continuous Monitoring, p. 203-205.

A recovery time objective (RTO) is the maximum acceptable time or duration that a business process or function can be disrupted or unavailable due to a disaster or incident, before it causes unacceptable or intolerable consequences for the organization. It is usually expressed in hours, days, or weeks, and it is aligned with the organization’s business continuity and disaster recovery objectives and requirements.

The primary factor in determining a RTO is the cost of downtime due to a disaster, which is the estimated loss or damage that the organization may suffer if a business process or function is disrupted or unavailable for a certain period of time. The cost of downtime can be expressed in terms of financial, operational, reputational, or legal consequences, and it can help the organization to assess the impact and urgency of the disaster, and to decide on the appropriate recovery strategy and resources.

The other options are not the primary factors in determining a RTO, because they do not address the fundamental question of how long the organization can tolerate the disruption or unavailability of a business process or function.

The cost of offsite backup premises is the cost of acquiring, maintaining, or using an alternative or secondary location or facility that can be used to resume or continue the business process or function in case of a disaster or incident. The cost of offsite backup premises is important to consider when selecting or implementing a recovery strategy, but it is not the primary factor in determining a RTO, because it does not indicate the impact or urgency of the disaster, and it may not reflect the organization’s business continuity and disaster recovery objectives and requirements.

The cost of testing the business continuity plan is the cost of conducting, evaluating, or improving the tests or exercises that are performed to verify or validate the effectiveness and efficiency of the business continuity plan, which is the document that describes the actions and procedures that the organization will take to recover or restore the business process or function in case of a disaster or incident. The cost of testing the business continuity plan is important to consider when developing or updating the business continuity plan, but it is not the primary factor in determining a RTO, because it does not indicate the impact or urgency of the disaster, and it may not reflect the organization’s business continuity and disaster recovery objectives and requirements.

The response time of the emergency action plan is the time or duration that it takes for the organization to initiate or execute the emergency action plan, which is the document that describes the immediate actions and procedures that the organization will take to protect the life, health, and safety of the people, and to minimize the damage or loss of the assets,in case of adisaster or incident. The response time of the emergency action plan is important to consider when preparing or reviewing the emergency action plan, but it is not the primary factor in determining a RTO, because it does not indicate the impact or urgency of the disaster, and it may not reflect the organization’s business continuity and disaster recovery objectives and requirements. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 62-63, 66-67, 70-71, 74-75, 78-79

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 165

CRISC Practice Quiz and Exam Prep

 Enterprise IT risk management is the process of identifying, analyzing, evaluating, and treating the IT-related risks that may affect the organization’s objectives, operations, or assets1. Enterprise IT risk management should be aligned with the organization’s overall riskmanagement framework and strategy, and support the organization’s value creation and protection2.

When evaluating enterprise IT risk management, it is most important to confirm the organization’s risk appetite and tolerance. Risk appetite is the amount and type of risk that an organization is willing to take in order to meet its strategic objectives3. Risk tolerance is the acceptable level of variation that an organization is willing to accept around its risk appetite4. By confirming the organization’s risk appetite and tolerance, the evaluation can:

Ensure that the enterprise IT risk management is consistent and compatible with the organization’s risk culture and vision

Provide clear and measurable criteria and boundaries for assessing and prioritizing the IT risks and their impacts

Guide the selection and implementation of the appropriate risk responses and controls that balance the costs and benefits of risk mitigation

Enable the monitoring and reporting of the IT risk performance and outcomes, and the adjustment of the IT risk strategy and objectives as needed5

References = Enterprise IT Risk Management - ISACA, Enterprise Risk Management - Wikipedia, Risk Appetite - COSO, Risk Tolerance - COSO, Risk Appetite and Tolerance - IRM

An IT risk and control self-assessment (RCSA) is a process that helps organizations identify and evaluate operational risks and assess the effectiveness of their control measures12. It is a structured approach that involves identifying, assessing, mitigating, and monitoring risks across all levels of an organization12.

A report to senior management is a document that summarizes and communicates the results and findings of the RCSA, and provides recommendations and action plans for improving the risk management and control processes34.

The most important aspect of an IT risk and control self-assessment to include in a report to senior management is an increase in residual risk, which is the risk remaining after risk treatment, and represents the exposure or potential impact of the risk on the organization’s objectives56.

An increase in residual risk is the most important aspect because it indicates the level of risk that the organization is willing to accept or tolerate, and the gap between the current and desired risk profile56.

An increase in residual risk is also the most important aspect because it requires the attention and decision of the senior management, who are responsible for defining the organization’s risk appetite, strategy, and criteria, and for ensuring that the residual risk is within the acceptable range56.

The other options are not the most important aspects, but rather possible components or outcomes of an IT risk and control self-assessment that may support or complement the report to senior management. For example:

Changes in control design are components of an IT risk and control self-assessment that involve modifying or updating the control measures to address the changes in the risk environment or the organization’s objectives56. However, changes in control design are not the most importantaspect because they do not measure or reflect the residual risk, which is the ultimate goal of the risk treatment56.

A decrease in the number of key controls is an outcome of an IT risk and control self-assessment that indicates the improvement or optimization of the control processes, and the reduction of the complexity or redundancy of the control measures56. However, a decrease in the number of key controls is not the most important aspect because it does not indicate or imply the residual risk, which may depend on other factors such as the effectiveness or efficiency of the controls56.

Changes in control ownership are components of an IT risk and control self-assessment that involve assigning or reassigning the responsibility and accountability for the control processes to the appropriate individuals or groups within the organization56. However,changes in control ownership are not the most important aspect because they do not affect or determine the residual risk, which is independent of the control owners56. References =

1: Risk and control self-assessment - KPMG Global1

2: Control Self Assessments - PwC2

3: How-To Guide: Implementing Risk Control Self-Assessment Steps4

4: RISK MANAGEMENT SELF-ASSESSMENT TEMPLATE - Smartsheet5

5: Risk IT Framework, ISACA, 2009

6: IT Risk Management Framework, University of Toronto, 2017

According to the CRISC Review Manual, centralized log management is the best way to assist in reconstructing the sequence of events following a security incident across multiple IT systems in the organization’s network, because it enables the collection, correlation, analysis, and retention of log data from various sources. Centralized log management can provide a comprehensive and consistent view of the activities and transactions that occurred before, during, and after the incident, and can facilitate the identification of the root cause, impact, and scope of the incident. The other options are not the best ways to assist in reconstructing the sequence of events, because they do not provide the same level of detail and accuracy as centralized log management. Network monitoring infrastructure is a tool that helps to monitor the performance and availability of the network, but it does not capture the log data from the IT systems. Centralized vulnerability management is a process that helps to identify and remediate the vulnerabilities in the IT systems, but it does not record the events and transactions that occurred on the systems. Incident management process is a process that helps to respond to and resolve the incidents, but it does not provide the log data from the IT systems. References = CRISC Review Manual, 7th Edition, Chapter 5, Section 5.3.2, page 263.

When establishing leading indicators for the information security incident response process, it is most important to consider the percentage of reported incidents that are resolved within the service levelagreement (SLA). A leading indicator is a metric that can predict or influence the future performance or outcome of a process or activity. A leading indicator for the information security incident response process should measure how well the process is achieving its objectives, such as minimizing the impact of incidents, restoring normal operations as quickly as possible, and preventing recurrence of incidents. The percentage of reported incidents that are resolved within the SLA is a leading indicator that reflects the efficiency and effectiveness of the information security incident response process. It shows how well the process is meeting the expectations and requirements of the stakeholders, such as the business units, customers, and regulators. It also shows how well the process is managing the resources, such as time, budget, and personnel, that are allocated for incident response. A high percentage of reported incidents that are resolved within the SLA indicates that the information security incident response process is performing well and delivering value to the organization. A low percentage of reported incidents that are resolved within the SLA indicates that the information security incident response process is facing challenges and needs improvement. The percentage of reported incidents that are resolved within the SLA can also help identify the root causes of incidents, the gaps in the process, and the areas for improvement. For example, if the percentage of reported incidents that are resolved within the SLA is low, it may indicate that the process has issues with the following aspects: - Incident detection and reporting: The process may not have adequate tools, techniques, or procedures to detect and report incidents in a timely and accurate manner. - Incident prioritization and classification: The process may not have clear and consistent criteria to prioritize and classify incidents based on their severity, impact, and urgency. - Incident analysis and investigation: The process may not have sufficient skills, knowledge, or evidence to analyze and investigate the incidents and determine their root causes, scope, and consequences. - Incident containment and eradication: The process may not have effective methods or measures to contain and eradicate the incidents and prevent them from spreading or escalating. - Incidentrecovery and restoration: The process may not have reliable backup and recovery plans or systems to restore the normal operations and functionality of the affected systems or services. - Incident communication and escalation: The process may not have proper communication and escalation channels or protocols to inform and involve the relevant stakeholders, such as the management, the users, the vendors, or the authorities. - Incident documentation and closure:The process may not have adequate documentation and closure procedures to record and report the incidents and their resolution. - Incident review and improvement: The process may not have regular review and improvement activities to evaluate and enhance the process and its performance. Therefore, the percentage of reported incidents that are resolved within the SLA is the most important leading indicator for the information security incident response process, as it can provide valuable insights and feedback for the process and its improvement. References = Information Security Incident Response | Process Street1, Key Performance Indicators (KPIs) for Security Operations and Incident Response2, 7 Incident Response Metrics and How to Use Them3

Monitoring the average time to complete tasks and monthly reporting of the findings during the month-end close process aligns with the definition of a Key Performance Indicator (KPI).

Understanding KPIs:

Performance Measurement:KPIs are used to measure how effectively a company is achieving its key business objectives. Monitoring the average time to complete tasks during the month-end close process provides a performance metric.

Tracking Efficiency:By reporting these findings monthly, management can track the efficiency and performance of the system load capabilities.

Specific Measure:

Task Completion Time:The average time to complete tasks is a specific, measurable indicator of performance. It helps in understanding how well the system handles load and identifies areas for improvement.

Continuous Improvement:Regular monitoring and reporting encourage continuous improvement, which is a core aspect of using KPIs.

The business process owner is the stakeholder who is responsible for the business process that is supported by the IT system, such as the CRM system. The business process owner has the authority and accountability to manage the risk and its response associated with the business process and the IT system. The business process owner should own the risk of customer data leakage caused by insufficient IT security controls for the new system, as it directly affects the performance, functionality, and compliance of the business process. The other options are not the correct answer, as they involve different roles or responsibilities in the risk management process:

The chief information security officer is the senior executive who oversees the enterprise-wide information security program, and provides guidance and direction to the information security managers and practitioners. The chief information security officer may advise or support the business process owner in managing the risk of customer data leakage, but does not own the risk.

The chief risk officer is the senior executive who oversees the enterprise-wide risk management program, and provides guidance and direction to the risk managers and practitioners. The chief risk officer may advise or support the business process owner in managing the risk of customer data leakage, but does not own the risk.

The IT controls manager is the person who designs, implements, and monitors the IT controls that mitigate the IT risks, such as the IT security controls for the new system. The IT controls manager may advise or support the business process owner in managing the risk of customer data leakage, but does not own the risk. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1.1, pp. 95-96.

Read rights: The permission to view or access the content of a file or a folder1.

Application files: The files that contain the code, data, or resources of an application or a program2.

Controlled server environment: A server environment that is managed and secured by a set of policies, procedures, and tools3.

Business process owner: The person who is responsible for the design, execution, and performance of a business process.

Read rights to application files in a controlled server environment should be approved by the business process owner. The business process owner is the person who has the authority and accountability for the business process that uses or depends on the application files. The businessprocess owner should approve the read rights to application files in a controlled server environment to:

Ensure that the read rights are aligned with the business needs and objectives

Prevent unauthorized or unnecessary access to the application files

Protect the confidentiality, integrity, and availability of the application files

Comply with the relevant laws and regulations that govern the access to the application files

The other options are not the best choices for approving the read rights to application files in a controlled server environment, because they do not have the same level of authority, responsibility, or knowledge as the business process owner. The database administrator, who is the person who manages and maintains the database systems and data, may have the technical skills and access to grant the read rights to application files, but they may not have the business insight or approval to do so. The chief information officer, who is the person who oversees the IT strategy and operations of the organization, may have the executive power and oversight to approve the read rights to application files, but they may not have the specific or detailed knowledge of the business process or the application files. The systems administrator, who is the person who configures and maintains the server systems and networks, may have the administrative privileges and tools to grant the read rights to application files, but they may not have the business understanding or authorization to do so.

References = Read Permission - an overview | ScienceDirect Topics, What is an Application File? - Definition from Techopedia, What is a Server Environment? - Definition from Techopedia, [Business Process Owner: Definition, Roles, and Responsibilities]

The best way to resolve the concern where a control process has been implemented in response to a new regulatory requirement, but has significantly reduced productivity, is to escalate the issue to senior management. Senior management is the highest level of authority and responsibility in the organization, and they are responsible for setting the strategic direction, objectives, and risk appetite of the organization. Senior management should also oversee the risk management process, and ensure that the controls are aligned with the organization’s goals and values. Escalating the issue to senior management can help to find a balance between complying with the regulatory requirement and maintaining the productivity of the organization. The other options are not as effective or desirable as escalating the issue to senior management, because they either ignore the problem, violate the regulation, or compromise the control.

 The most important factor to ensure when reviewing an organization’s risk register is that the risk ownership is recorded, as it indicates the authority and responsibility for managing the risk and its associated controls, and facilitates the communication and accountability of the risk management process and activities. The other options are not the most important factors, as they are more related to theidentification, classification, or measurement of the risk, respectively, rather than the management of the risk. References = CRISC Review Manual, 7th Edition, page 101.

The most important objective of an enterprise risk management (ERM) program is to create a comprehensive view of critical risk to the organization, as it enables the organization to identify, assess, and prioritize the key risks that may affect its objectives and strategy, and to implement appropriate risk responses and controls. A comprehensive view of critical risk also helps the organization to align its risk appetite and tolerance with its business goals and value creation, and to enhance its risk culture and governance. A comprehensive view of critical risk can be achieved by integrating risk management across all levels and functions of the organization, and by using consistent and reliable risk information and reporting. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 242. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 242. CRISC Sample Questions 2024, Question 242.

= Change management is the process of planning, implementing, and monitoring changes to IT systems, services, or infrastructure in a controlled and coordinated manner1. Change management controls are the policies, procedures, and tools that ensure changes are authorized, documented, tested, and reviewed before they are deployed to the production environment2.

Change-related exceptions are the deviations or violations from the established change management controls, such as unauthorized, untested, or failed changes3. Change-related exceptions pose a high risk to theorganization, as they can cause system instability, performance degradation, security breaches, data loss, or compliance issues3.

An increase in change-related exceptions per month would be the greatest concern for an IT risk practitioner, as it indicates a lack of effectiveness, efficiency, or compliance of the change management process and controls. An increase in change-related exceptions per month could result from:

Poor change planning, prioritization, or scheduling

Insufficient change approval, review, or communication

Inadequate change testing, validation, or verification

Lack of change monitoring, reporting, or auditing

Low change awareness, training, or support

An IT risk practitioner should investigate the root causes of the increase in change-related exceptions per month, and recommend corrective and preventive actions to improve the change management process and controls, such as:

Aligning the change management process with the organization’s goals, strategies, and risk appetite

Implementing a standardized and consistent change management methodology, such as ITIL or COBIT

Defining clear roles and responsibilities for change management stakeholders, such as change owners, change managers, change advisory boards, change implementers, and change users

Establishing clear and measurable criteria and thresholds for change authorization, classification, and evaluation

Leveraging tools and technologies to automate and streamline the change management process and controls, such as change management software, configuration management databases, or change management dashboards

Enhancing the change management culture and capabilities, such as change management awareness, training, support, or feedback

The other options are not as concerning as an increase in change-related exceptions per month, because they do not directly imply a risk to the organization’s IT systems, services, or infrastructure. Rolled backchanges below management’s thresholds, which are the changes that are reversed or undone due to errors, defects, or issues, may indicate a need for improvement in the change testing, validation, or verification processes, but they do not necessarily cause harm or damage to the production environment, as long as they are within the acceptable limits set bythe management. The average implementation time for changes, which is the duration of the change deployment process, may affect the organization’s agility, efficiency, or productivity, but it does not necessarily compromise the quality, security, or reliability of the changes, as long as they are implemented according to the change management controls. The number of user stories approved for implementation, which are the requirements or features that are expressed from the perspective of the end users, may reflect the organization’s demand, innovation, or customer satisfaction, but it does not necessarily increase the risk of the changes, as long as they are managed and controlled by the change management process.

References = What is Change Management? | ITIL | AXELOS, Change Management Controls: Definition, Types, and Best Practices, Change Management Exceptions: Definition, Causes, and Impacts, ITIL Change Management: Best Practices & Processes - BMC Software, COBIT 2019: Change Enablement

According to the Section 4: Quiz 40 - Business Continuity Plan Flashcards, the best indication of the effectiveness of a business continuity program is the successful performance of business continuity tests and the resolution of any issues that arise. Business continuity tests are exercises that simulate various scenarios of disruption or disaster and evaluate the organization’s ability to recover and resume its critical functions. Business continuity tests can help to validate the assumptions, objectives, and strategies of the business continuity program, as well as to identify and address any gaps, weaknesses, or errors in the business continuity and disaster recovery plans. By performing business continuity tests regularly and effectively, the organization can ensure that its business continuity program is aligned with its needs andexpectations, and that it can cope with any potential crisis. References = Section 4: Quiz 40 - Business Continuity Plan Flashcards

The proposed benefit that is most likely to influence senior management approval to reallocate budget for a new security initiative is the reduction in residual risk, as it indicates the expected value and outcome of the initiative in terms of reducing the risk exposure and impact to the level that is aligned with the risk tolerance and appetite of the organization. The other options are not the most likely benefits, as they may not reflect the actual or optimal risk reduction, or may not be relevant or measurable for the senior management, respectively. References = CRISC Review Manual, 7th Edition, page 111.

The person or entity who should be primarily responsible for performing user entitlement reviews is the data owner. A user entitlement review is a process that verifies and validates the access rights and privileges of the users to the data and resources in the IT environment. A user entitlement review helps to ensure that the users have the appropriate and necessary access to perform their roles and functions, and to prevent or detect any unauthorized or inappropriate access. A data owner is the person or entity that has the authority and responsibility to define, classify, and protect the data and resources in the IT environment. A data owner helps to perform user entitlement reviews, because they help to establish and enforce the access policies and standards for the data and resources, and to approve or revoke the access requests and changes for the users. A data owner also helps to monitor and report on the access performance and compliance for the data and resources, and to identify and address any issues or gaps in the access management activities. The other options are not the primary responsible party for performing user entitlement reviews, although they may be involved in the process. IT security manager, IT personnel, and data custodian are all examples of roles or functions that can help tosupport or implement the user entitlement reviews, but they do not necessarily have the authority or responsibility to define, classify, or protect the data and resources. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.2.1, page 5-14.

Reevaluating the design of the key risk indicators (KRIs) is the best recommendation when a KRI is generating an excessive volume of events, because it helps to determine whether the KRI is relevant, reliable, and valid, and whether it needs to be modified or replaced. A KRI is a metric or indicator that helps to monitor and evaluate the likelihood or impact of a risk, or the effectiveness or efficiency of a control. A KRI can be quantitative or qualitative, and can be derived from internal or external sources. An event is an occurrence or incident that may indicate a change or trend in the risk level or performance. A KRI that generates an excessivevolume of events may indicate that the KRI is not well-designed or well-aligned with the risk objectives or criteria, and that it may produce false positives or negatives, or irrelevant or misleading information. Therefore, reevaluating the design of the KRIs is the best recommendation, as it helps to improve the quality and usefulness of the KRIs, and to avoid unnecessary or inappropriate actions or responses. Developing a corresponding key performance indicator (KPI), monitoring KRIs within a specific timeframe, and activating the incident response plan are all possible actions to perform after reevaluating the design of the KRIs, but they are not the best recommendation, as they do not address the root cause of the excessive volume of events. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.2, page 97

Reporting to the Risk Committee:

Role of Risk Committee: The risk committee is responsible for overseeing the organization’s risk management practices, including identifying, assessing, and mitigating risks.

Emerging IT Risks: Reporting emerging IT risk scenarios to the committee ensures that new and evolving threats are identified and addressed proactively.

Importance of Emerging IT Risk Scenarios:

Proactive Risk Management: By staying informed about emerging risks, the committee can implement preventive measures and avoid potential impacts.

Strategic Planning: Understanding emerging risks allows for better strategic planning and resource allocation to address these risks.

Comparison with Other Options:

System Risk and Control Matrix: Useful for ongoing monitoring but may not capture new and emerging risks.

Changes to Risk Assessment Methodology: Important for refining risk management processes but not as critical as identifying new risks.

Audit Committee Charter: Relevant for governance but not directly related to proactive risk management.

Best Practices:

Regular Updates: Provide the risk committee with regular updates on emerging IT risk scenarios.

Collaborative Approach: Engage various stakeholders in identifying and reporting emerging risks.

A data protection management plan is a document that outlines how an organization will protect its sensitive data from unauthorized access, use, disclosure, or loss. A data protection management plan should include the following components1:

The scope and objectives of the data protection management plan, and how it aligns with the organization’s data protection policy and strategy

The roles and responsibilities of the data protection team and other stakeholders, and how they will communicate and coordinate

The data protection risks and threats that the organization faces, and how they will be assessed and prioritized

The data protection controls and measures that the organization will implement and maintain, and how they will be monitored and evaluated

The data protection incidents and breaches that the organization may encounter, and how they will be reported and resolved

The data protection training and awareness programs that the organization will provide and conduct, and how they will be measured and improved

The first step that should be done when developing a data protection management plan is to identify critical data. This means that the organization should:

Define what constitutes sensitive data in the organization, such as personal data, confidential data, or regulated data

Identify and classify the sensitive data that the organization collects, processes, stores, or transfers, and assign appropriate labels or tags

Determine the value and importance of the sensitive data to the organization and its stakeholders, and the potential impacts or consequences of data loss or compromise

Map the data flows and locations of the sensitive data within the organization and across its partners or vendors, and document the data lifecycle stages and activities

By identifying critical data, the organization can:

Establish a clear and consistent understanding of the data protection scope and objectives, and ensure that they are relevant and realistic

Provide a comprehensive and accurate data inventory that can support the data protection risk assessment and control implementation

Identify and prioritize the data protection needs and requirements of the organization and its stakeholders, and align them with the data protection laws and standards

Communicate and report the data protection status and performance to the stakeholders and regulators, and ensure transparency and accountability

References = Guide to Developing a Data Protection Management Programme

The application risk profile should be updated when reviewing functional requirements. This will help to identify and assess the potential risks that may arise from the changes to the application, and to plan and implement appropriate risk responses. Updating the application risk profile at this stage will also help to ensure that the changes are aligned with the organization’s objectives, policies, and standards, and that they meet the stakeholders’ expectations and needs. Updating the application risk profile after user acceptance testing, upon release to production, or during backlog scheduling are not the best points to update the risk profile, as they may be too late or too early to capture the relevant risks and their impacts. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.1.1, page 511

1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 655.

 A risk practitioner is preparing a report to communicate changes in the risk and control environment, such as new or emerging risks, changes in risk levels, risk responses, or control effectiveness. The best way to engage stakeholder attention is to include a summary linking information to stakeholder needs, meaning that the report should highlight the key points and findings that are relevant and important for the stakeholder’s role, responsibility, and interest. The summary should also explain how the information affects the stakeholder’s objectives, expectations, and decisions. The summary should be concise, clear, and compelling, and should capture the stakeholder’s attention and interest. The report can also include detailed deviations from industry benchmarks, a roadmap to achieve operational excellence, or an option to publish the report on-demand for stakeholders, but these are not the best ways to engage stakeholder attention, as they may not be directly related to the stakeholder’s needs or may overwhelm the stakeholder with too much information. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.4.1, p. 124-125

According to the CRISC Review Manual, performing the assessment as it would normally be done is the best approach when a risk practitioner has been asked by a business unit manager for special consideration during a risk assessment of a system, because it ensures that the risk practitioner maintains their objectivity, integrity, and professionalism. The risk practitioner should not compromise the quality or accuracy of the risk assessment, regardless of any external pressure or influence. The risk practitioner should follow the established risk assessment methodology and standards, and report the risk results and recommendations based on the facts and evidence. The other options are not the best approaches, because they may affect the credibility or reliability of the risk assessment. Conducting an abbreviated version of the assessment may result in incomplete or insufficient risk information, which may lead to poor riskdecisions or actions. Reporting the business unit manager for a possible ethics violation may escalate the situation or create a conflict of interest, which may hinder the risk assessment process or outcome. Recommending an internal auditor perform the review may transfer the responsibility or accountability of the risk practitioner, which may undermine their role or authority. References = CRISC Review Manual, 7th Edition, Chapter 2, Section 2.2.1, page 74.

The level of risk in the IT risk profile is the aggregate measure of the likelihood and impact of IT-related risks that may affect the enterprise’s objectives and operations.

The risk appetite is the amount and type of risk that the enterprise is willing to accept in pursuit of its goals. It is usually expressed as a range or a threshold, and it is aligned with the enterprise’s strategy and culture.

If the level of risk in the IT risk profile has decreased and is now below management’s risk appetite, it means that the enterprise has more capacity and opportunity to take on additional risks that may offer higher rewards or benefits.

The best recommendation in this situation is to optimize the control environment, which is the set of policies, procedures, standards, and practices that provide the foundation for managing IT risks and controls. Optimizing the control environment means enhancing the efficiency and effectiveness of the controls, reducing the costs and complexity of compliance, and aligning the controls with the enterprise’s objectives and values.

Optimizing the control environment can help the enterprise to achieve the optimal balance between risk and return, and to leverage its risk management capabilities to create and protect value.

The other options are not the best recommendations, because they do not address the opportunity to improve the enterprise’s performance and resilience.

Realigning risk appetite to the current risk level may result in missing out on potential gains or advantages that could be obtained by taking more risks within the acceptable range.

Decreasing the number of related risk scenarios may reduce the scope and depth of risk analysis and reporting, and impair the enterprise’s ability to identify and respond to emerging or changing risks.

Reducing the risk management budget may compromise the quality and reliability of the risk management process and activities, and weaken the enterprise’s risk culture and governance. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 29-30, 34-35, 38-39, 44-45

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 145

 The PRIMARY objective of the board of directors periodically reviewing the risk profile is to help ensure that the risk strategy is appropriate, because the risk strategy defines the enterprise’s risk appetite, tolerance, and objectives, and guides the risk management process and activities. The board of directors should review the risk profile to ensure that it reflects the current internal and external environment, and that it aligns with the enterprise’s strategy and goals. The other options are not the primary objective, because:

Option B: KRIs and KPIs are aligned is a desirable outcome of the risk strategy, but not the primary objective of the board of directors reviewing the risk profile. KRIs and KPIs are indicators that measure and monitor the risk exposure and performance of the enterprise, respectively, and they should be consistent with the risk strategy and objectives.

Option C: Performance of controls is adequate is a result of the risk response, but not the primary objective of the board of directors reviewing the risk profile. Performance of controls is the degree to which the controls are effective and efficient in mitigating the risks, and it should be evaluated and reported by the risk management function and the internal audit function.

Option D: The risk monitoring process has been established is a prerequisite for the risk profile, but not the primary objective of the board of directors reviewing the risk profile. The risk monitoring process is the process of tracking and reporting the risk status and performance, and it should be implemented and executed by the risk management function and the business process owners. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 119.

Aconsistent approach to reporting risk impact and likelihoodis essential for integrating IT risk into the broader enterprise risk management (ERM) framework. It allows for proper aggregation and alignment, ensuring IT risks are understood in context with overall enterprise risk.

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 A risk response plan is a document that outlines the actions to be taken to address the identified risk scenarios. A risk response plan should include the objectives, scope, roles and responsibilities, resources, timelines, and metrics for each risk response. Assigning ownership of the risk response plan is the most effective way to mitigate identified risk scenarios, as it ensures accountability, clarity, and communication among the stakeholders involved in the risk management process. Assigning ownership also helps to monitor and evaluate the progress and effectiveness of the risk response plan, and to make adjustments as needed. References =Riskand Information Systems Control Study Manual, Chapter 3: Risk Response and Mitigation, Section 3.3: Risk Response Plan, p. 152-155.

Completing a gap analysis identifies discrepancies between current controls and the requirements of the IT control framework, ensuring a focused approach to compliance. This supportsRisk Assessment for Compliance Requirements.

 The best way to address the request for IT risk profile reports associated with specific departments would be to use key risk indicators (KRIs), which are metrics that provide information on the level of exposure to a given operational risk1. KRIs can help to monitor the changes in risk levels over time, identify emerging risks, and trigger risk response actions when the risk exceeds the acceptable thresholds2. KRIs can also help to allocate resources for risk mitigation by prioritizing the risks that pose the greatest threat to the business objectives and performance of each department. The other options are not the best ways to address the request, as they do not provide the same level of insight and guidance as KRIs. The cost associated with each control may indicate the efficiency of the risk mitigation, but not the effectiveness or the necessity. Historical risk assessments may provide some baseline data, but not the current or future risk trends. Information from the risk register may include too much detail or irrelevant information, and not the key risk factors that need to be monitored and reported. References = Key Risk Indicators; Key Risk Indicators: A Practical Guide

Log modification undermines data integrity, which is critical for accurate risk monitoring. Ensuring log integrity supports reliable KRI assessments, a key focus within theRisk Monitoring and Reportingframework.

 The areas to address first when classifying and prioritizing risk responses are those with high cost effectiveness ratios and high risk levels, as they represent the most optimal and urgent risk responses that can reduce the risk exposure and impact significantly with a reasonable cost. Theother options are not the areas to address first, as they may indicate suboptimal or less urgent risk responses that may not align with the risk tolerance and appetite of the organization. References = CRISC Review Manual, 7th Edition, page 109.

The primary reason for logging is to provide evidence of activities, ensuring accountability and traceability. This supports investigations, audits, and compliance requirements, aligning withControl Monitoring and Reportingstandards.

 The business application owner should have the authority to accept the associated risk, because they are responsible for the performance and outcomes of the critical application, and they understand the business requirements, expectations, and impact of the application. The business application owner can also evaluate the trade-offs between the potential benefits and costs of the application, and the potential risks and consequences of a disruption or failure of the application. The business application owner can also communicate and justify their risk acceptance decision to the senior management and other stakeholders, and ensure that the risk is monitored and reviewed regularly. The other options are less appropriate to have the authority to accept the associated risk. The business continuity director is responsible for overseeing the planning and execution of the business continuity strategy, which includes ensuring the availability andresilience of the critical business processes and applications. However, they are not the owner of the application, and they may not have the full knowledge or authority to accept the risk on behalf of the business. The disaster recovery manager is responsible for managing the recovery and restoration of the IT systems and applications in the event of a disaster or disruption. However, they are not the owner of the application, and they may not have the full knowledge or authority to accept the risk on behalf of the business. The data center manager is responsible for managing the operation and maintenance of the data center infrastructure, which includes providing the physical and environmental security, power, cooling, and network connectivity for the IT systems and applications. However, they are not the owner of the application, and they may not have the full knowledge or authority to accept the risk on behalf of the business. References = Risk IT Framework, ISACA, 2022, p. 181

 The global organization has adopted risk acceptance as the risk response with regard to privacy requirements, as it has decided to continue with the implementation of the application that does not address all privacy requirements across multiple jurisdictions, and bear the potential consequences of noncompliance. Risk avoidance, risk transfer, and risk mitigation are not the risk responses adopted by the organization, as they would involve avoiding, sharing, or reducing the risk of noncompliance with privacy requirements, respectively. References = CRISC Review Manual, 7th Edition, page 111.

Risk appetite is defined as "the amount of risk that an organization is willing to accept in pursuit of its objectives, before action is deemed necessary to reduce the risk."1 It represents a balance between the potential benefits of innovation and the threats that change inevitably brings. Risk appetite reflects the organization’s risk attitude and its willingness to accept risk in specific scenarios, with a governance model in place for risk oversight. Risk appetite helps to guide the organization’s approach to risk and risk management, and to align its risk decisions with its business objectives and context. The other options are not the best descriptions of risk appetite, as they are either too vague (the effective management of risk and internal control environments), too narrow (acceptable variation between risk thresholds and business objectives), or confusing (the acceptable variation relative to the achievement of objectives). References = Risk Appetite vs. Risk Tolerance: What is the Difference?

Managing IT regulatory compliance risk in the same manner as other operational risks ensures a consistent and integrated approach to risk management. This involves identifying, assessing, mitigating, and monitoring compliance risks using the organization's established risk management framework. Such an approach promotes efficiency and ensures that compliance risks are not siloed but are considered within the broader context of enterprise risk management.

From a risk management perspective, the primary benefit of using automated system configuration validation tools is that they reduce the inherent risk, which is the risk that exists before any controls are applied. Automated system configuration validation tools can help to ensure that the system settings are consistent, compliant, and secure, and that they match the predefined standards and policies. This can reduce the likelihood and impact of errors, misconfigurations, vulnerabilities, or deviations that may compromise the system’s functionality, performance, or integrity. The other options are not the primary benefits of using automated system configuration validation tools, although they may be secondary benefits or outcomes of doing so. Residual risk is the risk that remains after the controls are applied, and it may not be directly affected by the automated system configuration validation tools. Staff costs and operational costs are related to the efficiency and economy of the system configuration process, but they are not the main risk management objectives. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk Response, page 150.

According to the Risk and Information Systems Control documents, the risk practitioner should conclude that no action is required as there was no impact. The fact that there have been no interruptions to business operations despite the increasing hardware failure incidents indicates that the built-in redundancy and fault-tolerant architecture are effective in ensuring continuity.

Options A and C are not necessary in this scenario. A root cause analysis (Option A) might be considered if there were actual interruptions or impact on business operations. However, since there were no interruptions, a root cause analysis may not be immediately required. Similarly, upgrading hardware (Option C) may not be necessary if the existing controls are effectively preventing business disruptions.

References = Risk and Information Systems Control Study Manual

Risk Appetite:

Risk appetite defines the level of risk that an organization is willing to accept in pursuit of its objectives. It serves as a benchmark for evaluating and prioritizing risk responses.

Prioritizing Risk Responses:

When determining how to address risks, the primary consideration should be whether the residual risk falls within the organization’s risk appetite.

If a risk exceeds the appetite, it needs to be mitigated, transferred, or avoided. If it is within the appetite, it might be accepted.

Influence of Other Factors:

Residual Risk:Important but must be evaluated against the risk appetite to determine if it is acceptable.

Mitigation Cost:Relevant for decision-making but secondary to aligning with risk appetite.

Inherent Risk:Initial risk assessment before controls are applied, but prioritization is based on residual risk and risk appetite.

IT assets are the resources that support the organization’s business processes and objectives, such as hardware, software, data, and information. IT assets are the primary targets of IT risk, as they may be exposed to threats, vulnerabilities, and control deficiencies that could compromise their confidentiality, integrity, availability, or value. Therefore, identifying and classifying IT assets is the first step in developing relevant IT risk scenarios, as it helps to determine the scope, boundaries, and dependencies of the IT risk environment.

The other options are not the first things to review for identifying IT risk scenarios. Technology threats (A) are the potential sources of harm or damage to IT assets, such as natural disasters, cyberattacks, human errors, or sabotage. Technology threats are important to consider, but they are not the starting point for IT risk scenarios, as they depend on the context and characteristics of the IT assets. Security vulnerabilities © are the weaknesses or flaws in IT assets or controls that could be exploited by threats, such as outdated software, misconfigured systems, or insufficient encryption. Security vulnerabilities are also important to identify, but they are not the first thing to review, as they are specific to the IT assets and their configurations. IT risk register (D) is a document that records and tracks the identified IT risks, their analysis, evaluation, and response. IT risk register is a result of the IT risk assessment process, not an input to it.

Reviewing the impact to the IT environment is the most important task for a risk practitioner to perform after the announcement of a new IT regulatory requirement, because it helps to identify and assess the gaps and risks that the new requirement may introduce or affect. A regulatory requirement is a rule or standard that an organization must comply with to meet the expectations of a regulator, such as a government agency or an industry body. A new regulatory requirement may impose new obligations, restrictions, or expectations on the organization, especially on its IT environment, which supports the business processes and functions. Therefore,reviewing the impact to the IT environment is the first step to understand the implications and implications of the new requirement, and to plan the appropriate actions to achieve compliance. Preparing an IT risk mitigation strategy, escalating to senior management, and performing a cost-benefit analysis are all important tasks to perform after reviewing the impact to the IT environment, but they are not the most important task, as they depend on the results of the impact review. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 153

Least privilege is the best way to reduce the likelihood of an individual performing a potentially harmful action as the result of unnecessary entitlement, because it limits the access and permissions of the individual to the minimum level that is required to perform their role or function, and prevents the individual from accessing or modifying the resources or data that are not relevant or authorized. An entitlement is a right or privilege that grants an individual the ability to access or use a resource or data, such as a file, a system, or an application. An unnecessary entitlement is an entitlement that is not needed or justified for the individual’s role or function, and may pose a risk of unauthorized or inappropriate access or use of the resource or data. A potentially harmful action is an action that may cause harm or damage to the organization or its objectives, such as a data breach, a fraud, or a sabotage. Least privilege is thebest way, as it helps to minimize the exposure and impact of the unnecessary entitlement, and to reduce the likelihood and severity of the potentially harmful action. Application monitoring, separation of duty, and nonrepudiation are all possible ways to reduce the likelihoodof an individual performing a potentially harmful action as the result of unnecessary entitlement, but they are not the best way, as they do not directly address the unnecessary entitlement, and may not prevent the potentially harmful action. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.3.2, page 200

 According to the CRISC Review Manual, the average time to grant access privileges is the best indicator of the efficiency of a process for granting access privileges, because it measures how quickly and effectively the process can respond to the access requests and meet the business needs. The average time to grant access privileges can be calculated by dividing the total time spent on granting access privileges by the number of access requests processed. The other options are not the best indicators of the efficiency of the process, because they measure other aspects of the process, such as the quality, the security, or the maintenance. The number of changes in access granted to users measures the quality of the process, as it indicates how wellthe process can align the access rights with the user roles and functions. The average number of access privilege exceptions measures the security of the process, as it indicates how often theprocess deviates from the established policies and standards. The number and type of locked obsolete accounts measures the maintenance of the process, as it indicates how well the process can remove the unnecessary or outdated accounts. References = CRISC Review Manual, 7th Edition, Chapter 4, Section 4.1.2, page 163

Key risk indicators are designed to provide early warnings about increasing risk exposure, enabling timely risk mitigation efforts. This supports proactive risk management, as outlined in theRisk Monitoring and Reportingdomain of CRISC.

An IT risk assessment is a process that involves identifying, analyzing, and evaluating the IT-related risks and their potential impacts on the organization’s objectives and performance1. Identifying and communicating with stakeholders at the onset of an IT risk assessment is the process of determining and engaging the persons or entities that have an interest or influence in the IT risk management, such as the IT users, owners, managers, orproviders2. The primary benefit of identifying and communicating with stakeholders at the onset of an IT risk assessment is to define the risk assessment scope, which is theboundary or extent of the IT risk assessment, such as the IT systems, processes, or functions that are included or excluded from the assessment3. By identifying and communicating with stakeholders at the onset of an IT risk assessment, the organization can ensure that the risk assessment scope is relevant, realistic, and aligned with the organization’s strategy, vision, and mission, and that it reflects the current and emerging IT risks and their potential consequences. Identifying and communicating with stakeholders at the onset of an IT risk assessment can also help to establish and communicate the roles and responsibilities of the stakeholders, and to enforce the accountability and performance of the IT risk management. Obtaining funding support, selecting the risk assessment framework, and establishing inherent risk are not the primary benefits of identifying and communicating with stakeholders at the onset of an IT risk assessment, as they do not provide the same level of insight and relevance as defining the risk assessment scope. Obtaining funding support is the process of securing and providing the necessary funds or resources that are required to support or enable the IT risk assessment4. Obtaining funding support can enhance the quality and performance of the IT risk assessment, but it is not the primary benefit of identifying and communicating with stakeholders at the onset of an IT risk assessment, as it does not determine or influence the boundary or extent of the IT risk assessment. Selecting the risk assessment framework is the process of choosing or developing a set of principles, methods, and tools that guide and facilitate the IT risk assessment5. Selecting the risk assessment framework can improve the reliability and consistency of the IT risk assessment, but it is not the primary benefit of identifying and communicating with stakeholders at the onset of an IT risk assessment, as it does not define or affect the scope or coverage of the IT risk assessment. Establishing inherent risk is the process of assessing the level of risk that exists before any controls or mitigating factors are considered. Establishing inherent risk can help to understand and prioritize the IT risks and their impacts, but it is not the primary benefit of identifying and communicating with stakeholders at the onset of an IT risk assessment, as it doesnot specify or limit the scope or range of the IT risk assessment. References = 1: IT Risk Assessment - an overview | ScienceDirect Topics2: Stakeholder Requirements - an overview | ScienceDirect Topics3: Risk Assessment Scope - an overview | ScienceDirect Topics4: Funding Support - an overview | ScienceDirect Topics5: Risk Assessment Framework - an overview | ScienceDirect Topics : [Inherent Risk - an overview | ScienceDirect Topics] : [Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.1: Risk Identification, pp. 57-59.] : [Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.2: Risk Analysis, pp. 67-69.] : [Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: Risk Evaluation, pp. 77-79.] : [Risk and Information Systems Control Study Manual, Chapter 3: Risk Response, Section 3.1: RiskResponse Options, pp. 113-115.] : [Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.1: Key Risk Indicators, pp. 181-185.] : [Risk and Information Systems Control Study Manual, Chapter 4: Risk and ControlMonitoring and Reporting, Section 4.2: Risk Monitoring, pp. 189-191.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.1: Control Design, pp. 233-235.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.2: Control Implementation, pp. 243-245.] : [Risk and Information Systems Control Study Manual, Chapter 5: Information Systems Control Design and Implementation, Section 5.3: Control Monitoring and Maintenance, pp. 251-253.]

The most important factor for sustainable development of secure IT services is security training for systems development staff. Security training helps to ensure that the staff members are aware of the security risks, requirements, and best practices that affect the IT services they develop. Security training also helps to improve the security skills and knowledge of the staff members,and to foster a security culture and behavior within the development team. Security training can also help to prevent or reduce security defects, vulnerabilities, or incidents in the IT services, and to enhance the security performance and quality of the IT services. Well-documented business cases, security architecture principles, and secure coding practices are also important factors for sustainable development of secure IT services, but they are not as important as security trainingfor systems development staff. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.1.1.2, page 2291

1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 653.

Scheduling periodic audits is the best way to facilitate the maintenance of data classification requirements, because it helps to verify and validate that the data are classified and handled according to the established policies, standards, and guidelines, and that the data classification requirements are updated and aligned with the changes in the data environment or regulations. Data classification is a process of categorizing data according to their sensitivity, confidentiality, and value to the organization, and specifying the appropriate handling and protection measures for each category. Data classification requirements are the rules or criteria that define how data should be classified and treated. Scheduling periodic audits is the best way to ensure that the data classification requirements are followed and maintained, and that any issues or gaps are identified and addressed. Assigning a data custodian, implementing technical controls over theassets, and establishing a data loss prevention (DLP) solution are all useful ways to facilitate the maintenance of data classification requirements, but they are not the best way, as they do not provide a comprehensive and independent review and assessment of the data classification process and outcomes. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.2, page 158

The best indicator of the condition of a risk management program is the amount of residual risk. Residual risk is the risk that remains after the implementation of risk responses. Residual risk reflects the effectiveness and efficiency of the risk management program in reducing the risk exposure to an acceptable level, and in aligning the risk profile with the risk appetite and tolerance of the enterprise. A low amount of residual risk indicates that the risk managementprogram is performing well, and that the controls are adequate and appropriate. A high amount of residual risk indicates that the risk management program is not functioning properly, and that the controls are insufficient or ineffective. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.2.2, page 191

 Understanding Reputational Risk:

Reputational risk arises from negative public perception, which can be fueled by disinformation campaigns. These campaigns spread false or misleading information about an organization, potentially damaging its reputation.

 Mitigating Reputational Risk:

The best way to mitigate this risk is to actively counteract false information and restore public trust. This involves debunking false stories and correcting misinformation promptly and effectively.

 Role of Public Relations:

Engaging public relations (PR) personnel is crucial in managing the organization's reputation. PR professionals are skilled in crafting messages, dealing with media, and using communication strategies to address and correct false narratives.

PR personnel can issue press releases, organize press conferences, and leverage social media to reach a wide audience, ensuring the correct information is disseminated.

 Monitoring and Awareness Training:

While monitoring digital platforms and providing awareness training are important, they are more preventive measures. Monitoring helps in early detection, and training aids in internalmanagement of such risks. However, they do not actively counteract the false information once it is in the public domain.

 Restricting Social Media:

Restricting social media usage on corporate networks does not address the core issue of disinformation campaigns. It may reduce internal risks but does not mitigate external reputational damage.

 References:

The CRISC Review Manual discusses strategies for managing reputational risk and highlights the importance of proactive communication and public relations efforts (CRISC Review Manual, Chapter 1: Governance, Section 1.3.4 The Value of Risk Communication)​​.

According to the CRISC Review Manual1, the contracts department is responsible for drafting, reviewing, and negotiating contracts with vendors and other third parties. The contracts department should ensure that the contracts include adequate clauses and terms to address the risks and controls related to the vendor services and activities. Therefore, the best course of action for the risk practitioner when finding a missing clause to control privileged access to the organization’s systems by vendor employees is to report this concern to the contracts department for further action. The contracts department can then revise the contract to include the necessary clause, or seek alternative solutions to mitigate the risk of unauthorized or inappropriate access by vendor employees. References = CRISC Review Manual1, page 229.

The risk practitioner should report that the associated risk has been deferred, as this means that the risk response has been postponed or delayed due to lack of resources or other constraints. Deferring a risk response implies that the risk owner acknowledges the risk and intends to implement the risk mitigation action plan at a later stage, when the resources or conditions are available. The other options are not correct, as they do not reflect the actual status of the risk response. Mitigating a risk means that the risk response has been implemented and the risk level has been reduced. Accepting a risk means that the risk response has been rejected or waived, and the risk level has been accepted as it is. Avoiding a risk means that the risk response has beenimplemented and the risk level has been eliminated or transferred. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk Response, page 146.

Residual risk is the risk that remains after the risk response has been implemented. Risk tolerance is the acceptable level of variation from the desired outcome or objective. If the residual risk is within the risk tolerance, it means that the risk response has been effective in reducing the risk to an acceptable level.

References

•ISACA CRISC Review Manual, 7th Edition, Domain 3: Risk Response, Section 3.1.1: Residual Risk

•Residual Risk: Definition, Formula & Management - Video & Lesson Transcript | Study.com

•Risk Tolerance - ISACA

Encryption statusdirectly relates to data confidentiality on mobile devices. ISACA emphasizes that data protection measures like encryption are critical controls for mitigating risks associated with mobile endpoints.

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According to the What Is Risk Management & Why Is It Important? article, risk management is the systematic process of identifying, assessing, and mitigating threats or uncertainties that can affect your organization. The primary goal of a risk management program is to help ensure objectives are met, by aligning the risk management process with the organization’s strategy, vision, mission, values, and objectives. By having a risk management program, an organization can identify potential problems before they occur and have a plan for addressing them, as well as monitor and report on the effectiveness of the risk responses. This can help the organization to achieve its desired outcomes and create value for its stakeholders. References = What Is Risk Management & Why Is It Important?

An IT risk register is a document that records and tracks the significant IT risks that an organization faces across its various functions, processes, and activities. An IT risk register can help to provide a comprehensive and consistent view of the organization’s IT risk profile, and to support the decision making and reporting of the IT risk management function1.

One of the data that must be updated to maintain an IT risk register is the expected frequency and potential impact of each IT risk. The expected frequency is the probability or likelihood of the IT risk occurring, based on historical data, statistical analysis, expert judgment, or other methods. The potential impact is the magnitude or severity of the consequences or outcomes of the IT risk, measured in terms of cost, time, quality, reputation, or other criteria2.

Updating the expected frequency and potential impact of each IT risk is essential for maintaining an IT risk register, because it can help to:

Evaluate and prioritize the IT risks based on their risk level, which is calculated by multiplying the frequency and impact

Monitor and track the changes or trends in the IT risk exposure and performance over time

Identify and implement the appropriate risk response strategies and controls, based on the risk level and the risk appetite and tolerance of the organization

Report and communicate the IT risk status and progress to the stakeholders, using risk indicators, dashboards, or matrices3

The other options are not the data that must be updated to maintain an IT risk register, but rather the data that are used as inputs or outputs of the IT risk management process. Risk tolerance is the acceptable variation in the outcomes related to specific objectives or risks. Risk tolerance is used to measure the IT risk analysis and to guide the IT risk response. Enterprise-wide IT risk assessment is a process that identifies, analyzes, and evaluates the IT risks across theorganization. Enterprise-wide IT risk assessment is used topopulate the IT risk register and to inform the IT risk response. Risk appetite is the amount and type of risk that an organization is willing to accept in order to achieve its objectives. Risk appetite is used to guide the IT risk analysis and to align the IT risk response. References =

Risk Register - ISACA

Risk Analysis - ISACA

Risk Register 2021-2022 - UNECE

[How To Conduct Business Impact Analysis in 8 Easy Steps - G2]

[Risk Appetite and Risk Tolerance - ISACA]

[Enterprise Risk Assessment - ISACA]

[CRISC Review Manual, 7th Edition]

A third-party security assessment report is the most helpful to ensure effective security controls for a cloud service provider, because it provides an independent and objective evaluation of the cloud provider’s security posture, policies, and practices. A third-party security assessment report can help to verify and validate the cloud provider’s compliance with the relevant standards, regulations, and best practices, such as ISO 27001, PCI DSS, NIST, or CSA. A third-party security assessment report can also help to identify and address any gaps, weaknesses, or vulnerabilities in the cloud provider’s security controls, and to provide recommendations and guidance for improvement. A third-party security assessment report can also help to increase the trust and confidence of the cloud customers, and to facilitate the due diligence and risk management processes. The other options are less helpful to ensure effective security controls for a cloud service provider. A control self-assessment is a process that enables the cloud provider to assess its own security controls, using a predefined framework or questionnaire. However, a control self-assessment may not be as reliable or comprehensive as a third-party security assessment report, as it may be biased, incomplete, or inaccurate, and it may not cover all the aspects or dimensions of security. Internal audit reports from the vendor are documents that provide the results and findings of the internal audits conducted by the cloud provider’s ownauditors, to verify and validate the effectiveness and efficiency of the securitycontrols. However, internal audit reports from the vendor may not be as credible or trustworthy as a third-party security assessment report, as they may be influenced by the cloud provider’s interests, objectives, or agenda, and they may not follow the same standards or criteria as the external auditors. Service level agreement monitoring is a process that measures and evaluates the performance and availability of the cloud services, based on the predefined metrics and targets agreed between the cloud provider and the cloud customer. However, service level agreement monitoring may not be sufficient or relevant to ensure effective security controls for a cloud service provider, as it may not address the security aspects or requirements of the cloud services, such as confidentiality, integrity, or accountability, and it may not reflect the actual security risks or incidents that may occur in the cloud environment. References = Cloud Security Controls: Key Elements and 4 Control Frameworks 1

 Understanding KPIs:

Key Performance Indicators (KPIs) are metrics used to evaluate the efficiency and effectiveness of a process. They must be accurate and relevant to provide meaningful insights.

 Process Inefficiency Despite No Control Issues:

If a KPI shows inefficiency but no control issues are noted, it suggests that the KPI may not be accurately reflecting the process performance.

Recalibrating the KPI ensures that it correctly measures what it is intended to, providing a true picture of the process efficiency.

 Steps for Recalibration:

Review the current KPI and its alignment with process objectives.

Adjust the KPI parameters or thresholds to better reflect process performance.

Validate the recalibrated KPI with historical data to ensure accuracy.

 Comparing Other Actions:

Implementing New Controls:Premature without understanding the root cause of the KPI discrepancy.

Redesigning the Process:Extensive and unnecessary if the KPI is simply miscalibrated.

Re-Evaluating Existing Control Design:Important but secondary to ensuring KPI accuracy.

 References:

The CRISC Review Manual emphasizes the importance of accurate KPIs in monitoring process performance and the need for recalibration when discrepancies are found (CRISC Review Manual, Chapter 3: Risk Response and Mitigation, Section 3.14 Key Performance Indicators)​​.

Continuous monitoring of key risk indicators (KRIs) will provide an early warning so that proactive action can be taken, because it helps to detect and measure the changes or trends in the risk level or performance, and to alert the risk owners and stakeholders when the risk exceeds the predefined thresholds or targets. A KRI is a metric or indicator that helps to monitor and evaluate the likelihood or impact of a risk, or the effectiveness or efficiency of a control. A KRI can be quantitative or qualitative, and can be derived from internal or external sources. Continuous monitoring is a process of collecting and analyzing data on a regular or real-time basis, to provide timely and relevant information for decision making or action taking. Continuous monitoring of KRIs will provide an early warning, as it helps to identify and address the risk issues or incidents before they escalate or cause significant damage or disruption. Ensuring that risk will not exceed the defined risk appetite of the organization, providing a snapshot of the risk profile, and ensuring that risk tolerance and risk appetite are aligned are all possible outcomes of continuous monitoring of KRIs, but they are not the best answer, as they do not reflect the main purpose and benefit of continuous monitoring of KRIs, which is to provide an early warning. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.2, page 97

Introducing recovery control procedures is the best way to address the risk of an outage of the fraud detection system for an online payment processor, because it helps to restore the functionality and availability of the system as quickly and effectively as possible, and to minimize the impact and disruption to the business operations and customers. A fraud detection system is a system that monitors and analyzes the transactions and activities of an online payment processor, and detects and prevents any fraudulent or suspicious behavior, such as identity theft, money laundering, or chargebacks. An outage is a situation where the system is unavailable or inaccessible, due to factors such as technical failure, human error, or malicious attack. An outage of the fraud detection system may have severe consequences for the online payment processor, such as financial losses, reputational damage, customer dissatisfaction, or regulatory penalties. A recovery control procedure is a procedure that defines the steps and actions to be taken to recover the system from an outage, such as identifying the root cause, isolating the affected components, restoring the data and functionality, testing the system, and reporting the incident. Introducing recovery control procedures is the best way to address the risk, as it helps to ensure that the system is back online and operational as soon as possible, and that the risk exposure and impact are reduced and contained. Implementing continuous control monitoring, communicating the risk to management, and documenting a risk response plan are all possible ways to address the risk, but they are not the best way, as they do not directly address the recovery of the system from an outage, and they may not be sufficient or effective to mitigate the risk. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.4.1, page 208

The best way to enable a risk practitioner to understand management’s approach to organizational risk is to know the risk appetite and risk tolerance of the organization. Risk appetite is the amount and type of risk that an organization is willing to pursue, retain, or take in order to achieve its objectives. Risk tolerance is the amount and type of risk that an organization is willing to accept in relation to specific performance measures, such as availability, reliability, or security. Risk appetite and risk tolerance reflect the management’s attitude, preferences, and expectations towards risk, and guide the risk management process, such as risk identification, assessment, response, and monitoring. The other options are not as effective as knowing the risk appetite and risk tolerance, although they may provide some input or context for understanding the management’s approach to organizational risk. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-8.

The most important consideration when establishing a contingency plan and an alternate processing site for a company that has located its computer center on a moderate earthquake fault is that the alternative site does not reside on the same fault no matter how far the distance apart, as it ensures that the alternative site is not affected by the same earthquake event that may disrupt the primary site, and that the business continuity and recovery objectives can be met. The other options are not the most important considerations, as they are more related to the backup, priority, or readiness of the alternative site, respectively, rather than the location of the alternative site. References = CRISC Review Manual, 7th Edition, page 111.

When likelihood is unknown, range-based estimates from subject-matter experts provideinformed and realistic insights into potential risk exposure. This approach helps approximate the inherent risk based on experience and expertise, supporting effective decision-making.

According to the CRISC Review Manual, notifying network administrators before testing is the best mitigating control to reduce the risk introduced when conducting penetration tests, because it helps to avoid any disruption or damage to the network services and systems. Penetration testing is a technique that simulates an attack on the network to identify and exploit the vulnerabilities and weaknesses. Notifying network administrators before testing allows them to prepare for the test, monitor the test activities, and respond to any incidents or issues that may arise during the test. The other options are not the best mitigating controls, because they do not address the risk of network disruption or damage. Requiring the vendor to sign a nondisclosure agreement is a legal measure that protects the confidentiality of the network information, but it does not prevent the vendor from causing any harm to the network. Clearly defining the project scope is a planning activity that sets the boundaries and objectives of the test, but it does not ensure the safety and availability of the network. Performing background checks on the vendor is a due diligence activity that verifies the vendor’s credentials and reputation, but it does not guarantee the vendor’s performance or behavior. References = CRISC Review Manual, 7th Edition, Chapter 4, Section 4.2.2, page 181.

The best metric to demonstrate that servers are configured securely is the total number of servers meeting the baseline for hardening. Hardening is the process of applying security configurations and settings to servers to reduce their attack surface and vulnerability. A baseline is a standard or benchmark that defines the minimum level of security required for servers. By measuring the number of servers that meet the baseline, the organization can assess the effectiveness of its hardening efforts and identify any gaps or deviations. The other metrics, such as exceeding availability thresholds, experiencing hardware failures, or exceeding current patching standards, are not directly related to the security configuration of servers, but rather to their performance, reliability, or maintenance. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.3.2, page 2-25.

Recovery time objectives (RTOs) are the acceptable timeframes within which business processes must be restored after a disruption. RTOs should be based on the maximum tolerable downtime (MTD), which is the longest time that a business process can be inoperable without causing irreparable harm to the organization. The other options are not directly related to RTOs, as they refer to the amount of data loss or corruption that can be tolerated, not the time to restore the business processes. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.3: Key Risk Indicators, page 197.

First-hand direct observation of the controls in operation is the best way to confirm the existence and operating effectiveness of information systems controls because it provides the auditor with the most reliable and persuasive evidence. Direct observation involves inspecting the physicaland logical aspects of the controls, such as the hardware, software, network, data, procedures, and personnel involved in the information systems. Direct observation also allows the auditor to verify that the controls are functioning as intended, and to identify any deviations or weaknesses that may affect the reliability of the information systems. Direct observation can be performed by using various techniques, such as walkthroughs, inquiries, inspections, reperformance, and analytical procedures1. References = Auditing Standard No. 13, The Auditor’s Responses to the Risks of Material Misstatement, PCAOB, 20101

A risk register is a document that records and tracks the information and status of the identified risks and their responses. It includes the risk description, category, source, cause, impact, probability, priority, response, owner, action plan, status, etc.

A risk register update is a change or modification to the information or status of the risks and their responses in the risk register. It may be triggered by the occurrence or resolution of a risk event, the identification or evaluation of a new or emerging risk, the implementation or completion of a risk response, the monitoring or review of the risk performance, etc.

The most important risk register update for senior management to review is avoiding a risk that was previously accepted, which means that the organization has decided to eliminate or withdraw from the risk exposure or activity that may cause the risk, instead of tolerating or retaining the risk as before. This may indicate a significant change in the organization’s risk appetite, strategy, objectives, or environment, and it may have a major impact on the organization’s performance and value.

The other options are not the most important risk register updates for senior management to review, because they do not indicate a significant change or impact on the organization’s risk profile or performance.

Extending the date of a future action plan by two months means that the organization has postponed the implementation or completion of the planned actions or measures to address the risk, due to some reasons or constraints. This may indicate a delay or deviation from the expected or desired risk outcome, but it may not have a major impact on the organization’s performance and value, unless the risk is very urgent or critical.

Retiring a risk scenario no longer used means that the organization has removed or discarded the risk scenario that is no longer relevant or applicable to the organization’s objectives or operations, due to some changes or developments. This may indicate a reduction or improvement in the organization’s risk exposure or level, but it may not have a major impact on the organization’s performance and value, unless the risk scenario was very significant or influential.

Changing a risk owner means that the organization has assigned or transferred the responsibility and accountability for the risk and its response to a different person or role, due to some reasons or circumstances. This may indicate a change or improvement in the organization’s risk governance or culture, but it may not have a major impact on the organization’s performance and value, unless the risk owner was very ineffective or inappropriate. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 160

CRISC Practice Quiz and Exam Prep

The lack of integrity of data is the greatest concern when replication of a critical database used by two business units failed. Data integrity means that the data is accurate, complete, consistent, and reliable. If the replication failed, it means that the data in the primary and secondary databases may not be synchronized and may have discrepancies or errors. This could affect the quality and reliability of the data and the business processes that depend on it. The other options are not as concerning as the lack of integrity of data, as they are related to the efficiency, cost, or confidentiality of the data, which are less critical than the accuracy and reliability of the data. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Key Performance Indicators, page 183.

Recovery time objectives (RTOs) are the maximum acceptable time frames for restoring the critical functions and processes after a disruption1. RTOs are derived from the business impact analysis (BIA) andreflect the organization’s risk appetite, which is the amount of risk that an organization is willing to accept to achieve its objectives2. Risk tolerance is the level of risk a company is willing to tolerate, and it is affected by a number of factors, including how much uncertainty or financial loss can be tolerated and where those losses will impact operations3. Risk tolerance is used to measure if the risk exposure is within the risk appetite and to implement controls to reduce the residual risk to an acceptable level2. If the majority of core IT application RTOs have exceeded the maximum time defined by the business application owners, it means that the organization is not meeting its risk appetite and is exposed to more risk than it can accept. Therefore, the most likely change as a result is to adjust the risk tolerance to reflect the current reality and to take actions to improve the recovery capabilities and reduce the risk exposure4. Risk forecasting is the process of estimating the potential outcomes and impactsof future events that may affect the organization’s objectives5. Risk forecasting may change as aresult of the RTOs exceeding the maximum time, but it is not the most likely change, as it does not directly address the gap between the risk appetite and the risk exposure. Risk likelihood is the probability of a risk event occurring5. Risk likelihood may change as a result of the RTOs exceeding the maximum time, but it is not the most likely change, as it does not directly measure the impact of the risk event on the organization’s objectives. Risk appetite is the amount of risk that an organization is willing to accept to achieve its objectives2. Risk appetite may change as a result of the RTOs exceeding the maximum time, but it is not the most likely change, as it is a strategic decision that reflects the organization’s vision and mission, and not a tactical response to a specific risk event. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk Response and Mitigation, Section 5.3: Business Continuity Planning, pp. 227-238.

The best time to evaluate current control effectiveness when implementing an IT risk management program is during the risk assessment, as it involves measuring and testing the performance and adequacy of the existing controls, and identifying any control gaps ordeficiencies that may affect the risk level and response. Before defining a framework, when evaluating risk response, and when updating the risk register are not the best times, as they are more related to the design, selection, or reporting of the controls, respectively, rather than theevaluation of the control effectiveness. References = CRISC Review Manual, 7th Edition, page 154.

Information asset classification is the process of assigning a level of sensitivity and criticality to an information asset based on its value, importance, and impact to the organization. The major reason to classify information assets is to determine their sensitivity and criticality, which are the measures of how confidential, proprietary, or sensitive the information is, and how essential, urgent, or time-sensitive the information is for the business operations. By determining the sensitivity and criticality of information assets, the organization can prioritize the protection and recovery of the information assets, implement the appropriate security controls and safeguards, comply with the regulatory and contractual requirements, and manage the information lifecycle and disposal. References = CRISC Review Manual, 7th Edition, page 74.

 According to the CRISC Review Manual, a list of unencrypted databases which contain sensitive data would be the most important information for assessing the risk impact, because it would help to determine the extent and severity of the potential data breach or loss. The risk impact is the effect or consequence of the risk occurrence on the business objectives and operations. A list of unencrypted databases which contain sensitive data would indicate the scope and magnitude of the risk exposure and the potential damage to the confidentiality, integrity, and availability of the data. The other options are not the most important information for assessing the risk impact, as they are less relevant or less specific than a list of unencrypted databases which contain sensitive data. The number of users who can access sensitive data would indicate the level of access control and the likelihood of unauthorized access, but it would not indicate thetype and value of the data. The reason some databases have not been encrypted would indicate the cause and rationale of the risk, but it would not indicate the effect or consequence of the risk. The cost required to enforce encryption would indicate the feasibility and affordability of the risk response, but it would not indicate the potential loss or harm of the risk. References = CRISC Review Manual, 7th Edition, Chapter 2, Section 2.2.2, page 78.