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DCPLA DSCI Certified Privacy Lead Assessor Questions and Answers

Questions 4

Which of the following does the ‘Privacy StrategyandProcesses’ layer in the DPF help accomplish? (Choose all that apply.)

Options:

A.

Visibility over Personal Information

B.

Privacy Policy and Processes

C.

Regulatory Compliance Intelligence

D.

Information Usage and Access

E.

Personal Information Security

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Questions 5

______________ is used to identify and reduce privacy risks by analyzing what is processed by the entity and the policies in place to protect the data.

Options:

A.

Privacy Impact Assessment

B.

Anonymization

C.

Threat Hunting

D.

Minimization

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Questions 6

Which of the following factors is least likely to be considered while implementing or augmenting data security solution for privacy protection?

Options:

A.

Security controls deployment at the database level

B.

Information security infrastructure up-gradation in the organization

C.

Classification of data type and its usage by various functions in the organization

D.

Training and awareness program for third party organizations

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Questions 7

FILL BLANK

MIM

The company has a well-defined and tested Information security monitoring and incident management process in place. The process has been in place since last 10 years and has matured significantly over a period of time. There is a Security Operations Centre (SOC) to detect security incidents based on well-defined business rules.

The security incident management is based on ISO 27001 and defines incident types, alert levels, roles and responsibilities, escalation matrix, among others. The consultants advised company to realign the existing monitoring and incident management to cater to privacy requirements. The company consultants sought help of external privacy expert in this regard.

(Note: Candidates are requested to make and state assumptions wherever appropriate to reach a definitive conclusion)

Introduction and Background

XYZ is a major India based IT and Business Process Management (BPM) service provider listed at BSE and NSE. It has more than 1.5 lakh employees operating in 100 offices across 30 countries. It serves more than 500 clients across industry verticals — BFSI, Retail, Government, Healthcare, Telecom among others in Americas, Europe, Asia-Pacific, Middle East and Africa. The company provides IT services including application development and maintenance, IT Infrastructure management, consulting, among others. It also offers IT products mainly for its BFSI customers.

The company is witnessing phenomenal growth in the BPM services over last few years including FinanceandAccounting including credit card processing, Payroll processing, Customer support, Legal Process Outsourcing, among others and has rolled out platform based services. Most of the company’s revenue comes from the US from the BFSI sector. In order to diversify its portfolio, the company is looking to expand its operations in Europe. India, too has attracted company’s attention given the phenomenal increase in domestic IT spend esp. by the government through various large scale IT projects. The company is also very aggressive in the cloud and mobility space, with a strong focus on delivery of cloud services. When it comes to expanding operations in Europe, company is facing difficulties in realizing the full potential of the market because of privacy related concerns of the clients arising from the stringent regulatory requirements based on EU General Data Protection Regulation (EU GDPR).

To get better access to this market, the company decided to invest in privacy, so that it is able to provide increased assurance to potential clients in the EU and this will also benefit its US operations because privacy concerns are also on rise in the US. It will also help company leverage outsourcing opportunities in the Healthcare sector in the US which would involve protection of sensitive medical records of the US citizens. The company believes that privacy will also be a key differentiator in the cloud business going forward. In short, privacy was taken up as a strategic initiative in the company in early 2011.

Since XYZ had an internal consulting arm, it assigned the responsibility of designing and implementing an enterprise wide privacy program to the consulting arm. The consulting arm had very good expertise in information security consulting but had limited expertise in the privacy domain. The project was to be driven by CIO's office, in close consultation with the Corporate Information Security and Legal functions.

If you were the privacy expert advising the company, what steps would you suggest to realign the existing security monitoring and incident management to address privacy requirements especially those specific to client relationships? (250 to 500 words)

Options:

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Questions 8

What are the Nine Privacy Principles as described in DSCI Privacy Framework (DPF©)?

I) Use Limitation

II) Accountability

III) Data Quality

IV) Notice

V) Preventing Harm

VI) ChoiceandConsent

VII) Access and Correction

VIII) Data Minimization

IX) Openness

X) Disclosure to Third Parties

XI) Right to be Forgotten

XII) Collection limitation

XIII) Security

Options:

A.

I, II, III, IV, V, VI, VII, VIII, IX

B.

I, II, IV, V, VI, VII, IX, X, XII, XIII

C.

I, II, III, IV, V, VI, VII, VIII, XII

D.

I, II, III, IV, VII, VIII, IX, X, XI

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Questions 9

With respect to privacy monitoring and incident management process, which of the following should be a part of a standard incident handling process?

I) Incident identification and notification

II) Investigation and remediation

III) Root cause analysis

IV) User awareness training on how to report incidents

Options:

A.

I and II

B.

III and IV

C.

I, II and III

D.

All of the Above

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Questions 10

Which of the following is not an objective of VPI?

Options:

A.

To enable identification of processes, functions and relationships handling personal information

B.

Assess the current state of data spread and transactions of the organization to map this against its privacy objectives

C.

Enable an organization to map its data operations and categorization of PI

D.

None of the above

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Questions 11

Entities should collect personal information from user that is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. This Privacy Principle is called:

Options:

A.

Collection Limitation

B.

Use Limitation

C.

Accountability

D.

Storage Limitation

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Questions 12

An entity shall retain personal data only as long as may be reasonably necessary to satisfy the purpose for which it is processed; or with respect to an established retention period. This privacy principle is known as?

Options:

A.

Collection Limitation

B.

Use Limitation

C.

Security safeguards

D.

Storage Limitation

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Questions 13

FILL BLANK

PPP

Based on the visibility exercise, the consultants created a single privacy policy applicable to all the client relationships and business functions. The policy detailed out what PI company deals with, how it is used, what security measures are deployed for protection, to whom it is shared, etc. Given the need to address all the client relationships and business functions, through a single policy, the privacy policy became very lengthy and complex. The privacy policy was published on company’s intranet and also circulated to heads of all the relationships and functions. W.r.t. some client relationships, there was also confusion whether the privacy policy should be notified to the end customers of the clients as the company was directly collecting PI as part of the delivery of BPM services. The heads found it difficult to understand the policy (as they could not directly relate to it) and what actions they need to perform. To assuage their concerns, a training workshop was conducted for 1 day. All the relationship and function heads attended the training.

However, the training could not be completed in the given time, as there were numerous questions from the audiences and it took lot of time to clarify.

(Note: Candidates are requested to make and state assumptions wherever appropriate to reach a definitive conclusion)

Introduction and Background

XYZ is a major India based IT and Business Process Management (BPM) service provider listed at BSE and NSE. It has more than 1.5 lakh employees operating in 100 offices across 30 countries. It serves more than 500 clients across industry verticals — BFSI, Retail, Government, Healthcare, Telecom among others in Americas, Europe, Asia-Pacific, Middle East and Africa. The company provides IT services including application development and maintenance, IT Infrastructure management, consulting, among others. It also offers IT products mainly for its BFSI customers.

The company is witnessing phenomenal growth in the BPM services over last few years including FinanceandAccounting including credit card processing, Payroll processing, Customer support, Legal Process Outsourcing, among others and has rolled out platform based services. Most of the company’s revenue comes from the US from the BFSI sector. In order to diversify its portfolio, the company is looking to expand its operations in Europe. India, too has attracted company’s attention given the phenomenal increase in domestic IT spend esp. by the government through various large scale IT projects. The company is also very aggressive in the cloud and mobility space, with a strong focus on delivery of cloud services. When it comes to expanding operations in Europe, company is facing difficulties in realizing the full potential of the market because of privacy related concerns of the clients arising from the stringent regulatory requirements based on EU General Data Protection Regulation (EU GDPR).

To get better access to this market, the company decided to invest in privacy, so that it is able to provide increased assurance to potential clients in the EU and this will also benefit its US operations because privacy concerns are also on rise in the US. It will also help company leverage outsourcing opportunities in the Healthcare sector in the US which would involve protection of sensitive medical records of the US citizens. The company believes that privacy will also be a key differentiator in the cloud business going forward. In short, privacy was taken up as a strategic initiative in the company in early 2011.

Since XYZ had an internal consulting arm, it assigned the responsibility of designing and implementing an enterprise wide privacy program to the consulting arm. The consulting arm had very good expertise in information security consulting but had limited expertise in the privacy domain. The project was to be driven by CIO's office, in close consultation with the Corporate Information Security and Legal functions.

Do you agree with company’s decision to have single privacy policy for all the relationships and functions? Please justify your view. (250 to 500 words)

Options:

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Questions 14

Which of the following are the key factors that need to be considered for determining the applicability of the privacy principles? (Choose all that apply.)

Options:

A.

The role of the organization in determining the purpose of the data collection

B.

How and where the data is coming in the organization

C.

Requirements stipulated by the local authorities from where the organization operating

D.

Organization’s commitment to the external stakeholder with respect to privacy

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Questions 15

Certification once granted, will be valid for period of _______ years subject to surveillance assessments.

Options:

A.

4

B.

5

C.

3

D.

1

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Questions 16

From the following list, identify the technology aspects that are specially designed for upholding privacy:

I) Data minimization

II) Intrusion prevention system

III) Data scrambling

IV) Data loss prevention

V) Data portability

VI) Data obfuscation

VII) Data encryption

VIII) Data mirroring

Options:

A.

Only I, III, V, VII and VIII

B.

Only I, II, III, VII and VIII

C.

Only I, III, IV, VI and VII

D.

Only II, V, VI, VII and VIII

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Questions 17

The assessor organization can issue the DSCI certification to the assessee organization if it is satisfied with the assessment outcome.

Options:

A.

True

B.

False

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Questions 18

Which of the following is the most effective way of ensuring the conformity to legalandregulations from the business functions, processes and relationships?

Options:

A.

Providing a special section on regulatory and compliance requirements on internal portal, providing access to respective owner of functions, processes and relationships

B.

Customised delivery of information on regulatory and compliance information to the functions, processes and relationships

C.

Deploying desktop screens articulating information on regulations and responsibility of the organisation

D.

Conducting classroom training and awareness sessions on regulatory and compliance requirements

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Questions 19

With respect to privacy governance, which of the following statements are correct? (Tick all that apply)

Options:

A.

Privacy governance defines the specifications for privacy operations performed on data processed through computer resource only

B.

Privacy governance provides privacy strategy and direction, and takes decisions on key privacy issues

C.

Privacy governance addresses day-to-day privacy incidents with processes established by privacy policies and procedures

D.

Privacy governance ensures that privacy issues are not left unaddressed in the organization

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Questions 20

What is the maximum penalty amount for Data Principals for breach of their duties under Section-15 of the Digital Personal Data Protection Act, 2023?

Options:

A.

Upto 250 crore rupees

B.

Upto 200 crore rupees

C.

Upto 10 thousand rupees

D.

Upto 50 crore rupees

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Questions 21

Which of the following measures can an organization implement to establish regulatory compliance intelligence? (Choose all that apply.)

Options:

A.

Establish a process that keeps a track of applicable legal and regulatory changes

B.

Identify the liabilities imposed by the regulations with respect to specific data elements

C.

Ensure that a mechanism exists for quick and effective provisioning, de-provisioning and authorization of access to information or systems which are exposed to data

D.

Ensure that knowledge with respect to legal and regulatory compliances is managed effectively

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Questions 22

What are the criteria for deciding the role of Data Fiduciary? Tick all that apply.

Options:

A.

Data Fiduciary is the one who decides the means of personal data processing

B.

Data Fiduciary is the one who acts on behalf of data processor

C.

Data Fiduciary is the one who stores the personal data

D.

Data Fiduciary is the one who decides the purposes of personal data processing

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Questions 23

FILL BLANK

RCI and PCM

Given its global operations, the company is exposed to multiple regulations (privacy related) across the globe and needs to comply mostly through contracts for client relationships and directly for business functions. The corporate legal team is responsible for managing the contracts and understanding, interpreting and translating the legal requirements. There is no formal tracking of regulations done. The knowledge about regulations mainly comes through interaction with the client team. In most of the contracts, the clients have simply referred to the applicable legislations without going any further in terms of their applicability and impact on the company. Since business expansion is the priority, the contracts have been signed by the company without fully understanding their applicability and impact. Incidentally, when the privacy initiatives were being rolled out, a major data breach occurred at one of the healthcare clients located in the US. The US state data protection legislation required the client to notify the data breach. During investigations, it emerged that the data breach happened because of some vulnerability in the system owned by the client but managed by the company and the breach actually happened 5 months back and came to notice now. The system was used to maintain medical records of the patients. This vulnerability had been earlier identified by a third party vulnerability assessment of the system and the closure of vulnerability was assigned to the company. The company had made the requisite changes and informed the client. The client, however, was of the view that the changes were actually not made by the company and they therefore violated the terms of contract which stated that – “the company shall deploy appropriate organizational and technology measures for protection of personal information in compliance with the XX state data protection legislation.” The company could not produce necessary evidences to prove that the configuration changes were actually made by it (including when these were made).

(Note: Candidates are requested to make and state assumptions wherever appropriate to reach a definitive conclusion)

Introduction and Background

XYZ is a major India based IT and Business Process Management (BPM) service provider listed at BSE and NSE. It has more than 1.5 lakh employees operating in 100 offices across 30 countries. It serves more than 500 clients across industry verticals — BFSI, Retail, Government, Healthcare, Telecom among others in Americas, Europe, Asia-Pacific, Middle East and Africa. The company provides IT services including application development and maintenance, IT Infrastructure management, consulting, among others. It also offers IT products mainly for its BFSI customers.

The company is witnessing phenomenal growth in the BPM services over last few years including FinanceandAccounting including credit card processing, Payroll processing, Customer support, Legal Process Outsourcing, among others and has rolled out platform based services. Most of the company’s revenue comes from the US from the BFSI sector. In order to diversify its portfolio, the company is looking to expand its operations in Europe. India, too has attracted company’s attention given the phenomenal increase in domestic IT spend esp. by the government through various large scale IT projects. The company is also very aggressive in the cloud and mobility space, with a strong focus on delivery of cloud services. When it comes to expanding operations in Europe, company is facing difficulties in realizing the full potential of the market because of privacy related concerns of the clients arising from the stringent regulatory requirements based on EU General Data Protection Regulation (EU GDPR).

To get better access to this market, the company decided to invest in privacy, so that it is able to provide increased assurance to potential clients in the EU and this will also benefit its US operations because privacy concerns are also on rise in the US. It will also help company leverage outsourcing opportunities in the Healthcare sector in the US which would involve protection of sensitive medical records of the US citizens. The company believes that privacy will also be a key differentiator in the cloud business going forward. In short, privacy was taken up as a strategic initiative in the company in early 2011.

Since XYZ had an internal consulting arm, it assigned the responsibility of designing and implementing an enterprise wide privacy program to the consulting arm. The consulting arm had very good expertise in information security consulting but had limited expertise in the privacy domain. The project was to be driven by CIO's office, in close consultation with the Corporate Information Security and Legal functions.

What should be the learning for the company going forward? What should the consultants suggest? (250 to 500 words)

Options:

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Questions 24

FILL BLANK

RCI and PCM

Given its global operations, the company is exposed to multiple regulations (privacy related) across the globe and needs to comply mostly through contracts for client relationships and directly for business functions. The corporate legal team is responsible for managing the contracts and understanding, interpreting and translating the legal requirements. There is no formal tracking of regulations done. The knowledge about regulations mainly comes through interaction with the client team. In most of the contracts, the clients have simply referred to the applicable legislations without going any further in terms of their applicability and impact on the company. Since business expansion is the priority, the contracts have been signed by the company without fully understanding their applicability and impact. Incidentally, when the privacy initiatives were being rolled out, a major data breach occurred at one of the healthcare clients located in the US. The US state data protection legislation required the client to notify the data breach. During investigations, it emerged that the data breach happened because of some vulnerability in the system owned by the client but managed by the company and the breach actually happened 5 months back and came to notice now. The system was used to maintain medical records of the patients. This vulnerability had been earlier identified by a third party vulnerability assessment of the system and the closure of vulnerability was assigned to the company. The company had made the requisite changes and informed the client. The client, however, was of the view that the changes were actually not made by the company and they therefore violated the terms of contract which stated that – “the company shall deploy appropriate organizational and technology measures for protection of personal information in compliance with the XX state data protection legislation.” The company could not produce necessary evidences to prove that the configuration changes were actually made by it (including when these were made).

(Note: Candidates are requested to make and state assumptions wherever appropriate to reach a definitive conclusion)

Introduction and Background

XYZ is a major India based IT and Business Process Management (BPM) service provider listed at BSE and NSE. It has more than 1.5 lakh employees operating in 100 offices across 30 countries. It serves more than 500 clients across industry verticals — BFSI, Retail, Government, Healthcare, Telecom among others in Americas, Europe, Asia-Pacific, Middle East and Africa. The company provides IT services including application development and maintenance, IT Infrastructure management, consulting, among others. It also offers IT products mainly for its BFSI customers.

The company is witnessing phenomenal growth in the BPM services over last few years including FinanceandAccounting including credit card processing, Payroll processing, Customer support, Legal Process Outsourcing, among others and has rolled out platform based services. Most of the company’s revenue comes from the US from the BFSI sector. In order to diversify its portfolio, the company is looking to expand its operations in Europe. India, too has attracted company’s attention given the phenomenal increase in domestic IT spend esp. by the government through various large scale IT projects. The company is also very aggressive in the cloud and mobility space, with a strong focus on delivery of cloud services. When it comes to expanding operations in Europe, company is facing difficulties in realizing the full potential of the market because of privacy related concerns of the clients arising from the stringent regulatory requirements based on EU General Data Protection Regulation (EU GDPR).

To get better access to this market, the company decided to invest in privacy, so that it is able to provide increased assurance to potential clients in the EU and this will also benefit its US operations because privacy concerns are also on rise in the US. It will also help company leverage outsourcing opportunities in the Healthcare sector in the US which would involve protection of sensitive medical records of the US citizens. The company believes that privacy will also be a key differentiator in the cloud business going forward. In short, privacy was taken up as a strategic initiative in the company in early 2011.

Since XYZ had an internal consulting arm, it assigned the responsibility of designing and implementing an enterprise wide privacy program to the consulting arm. The consulting arm had very good expertise in information security consulting but had limited expertise in the privacy domain. The project was to be driven by CIO's office, in close consultation with the Corporate Information Security and Legal functions.

Why do you think the company failed to defend itself against client accusations? (250 to 500 words)

Options:

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Questions 25

What are the three main approaches for assessing privacy? Tick all that apply.

Options:

A.

Principle based assessment

B.

Organisational competence assessment

C.

Product evaluation

D.

Privacy risk assessment

E.

Privacy by Design

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Exam Code: DCPLA
Exam Name: DSCI Certified Privacy Lead Assessor
Last Update: Jun 25, 2025
Questions: 86
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