ISTQB-CTFL ISTQB-Foundation Level Exam Questions and Answers

A key characteristic of informal reviews is low cost. Informal reviews are a type of review that does not follow a formal process or have any formal documentation. Informal reviews are usually performed by individuals or small groups of peers or colleagues who have some knowledge or interest in the product under review. Informal reviews can be done at any time and for any purpose, such as checking for errors, clarifying doubts, sharing ideas, etc. Informal reviews have low cost, as they do not require much time, effort, or resources to conduct. The other options are not key characteristics of informal reviews. Kick-off meeting is a characteristic of formal reviews, such as inspections or walkthroughs. Kick-off meeting is a meeting that is held before the review process starts, where the roles and responsibilities of the participants are defined, the objectives and scope of the review are agreed, and the logistics and schedule of the review are planned. Individual preparation is a characteristic of formal reviews, such as inspections or walkthroughs. Individual preparation is an activity that is performed by the reviewers before the review meeting, where they examine the product under review and identify any issues or questions that need to be discussed or resolved during the review meeting. Metrics analysis is a characteristic of formal reviews, such as inspections or walkthroughs. Metrics analysis is an activity that is performed after the review process is completed, where the data and results of the review are collected and analyzed to measure the effectiveness and efficiency of the review, as well as to identify any improvement actions or lessons learned for future reviews. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 9.

To achieve 100% branch coverage of the process flow, we need to test both the true and false outcomes of the condition (User presses Cancel). Branch coverage is a type of structural testing that measures how many decision outcomes in a program have been executed by a test suite. Branch coverage can be used to assess the adequacy or completeness of a test suite.

To test the true outcome of the condition, we need a test case that simulates the user pressing Cancel after booking a bill. This test case will exit the loop and end the process flow.

To test the false outcome of the condition, we need a test case that simulates the user not pressing Cancel after booking a bill. This test case will repeat the loop and book another bill.

Therefore, we need at least two test cases to achieve 100% branch coverage of the process flow. One test case for each possible outcome of the condition.

Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 4, page 40-41.

The following statements about risk-based testing are correct:

• II) Tests should be prioritized to find tie critical detects as early as possible. Risk-based testing involves prioritizing tests based on risk level, which reflects both the likelihood and impact of defects or failures. Tests with higher risk level should be executed earlier than tests with lower risk level, in order to find and fix critical defects as soon as possible.
• III) Non-testing activities may also help to reduce risk. Risk-based testing does not only involve testing activities, but also other activities that can help mitigate risks, such as reviews, inspections, audits, simulations or prototyping.

The following statements about reviews are true:

• I) In walkthroughs the review meeting is typically led by the author. A walkthrough is a type of review that has a predefined objective and agenda but no formal process or roles. A walkthrough is typically led by the author of the work product under review, who guides the participants through a scenario and solicits feedback.
• IV) Management rarely participates in technical review meetings. A technical review is a type of review that has a predefined objective and agenda but no formal process or roles. A technical review is typically performed by peers with technical expertise in order to evaluate technical aspects of a work product. Management rarely participates in technical review meetings, as they may not have sufficient technical knowledge or skills to contribute effectively. The following statements about reviews are false:
• II) Inspection is characterized by an open-ended review meeting. An inspection is a type of review that follows a defined process with formal entry and exit criteria and roles and responsibilities for participants. An inspection is characterized by a structured review meeting with a fixed duration and agenda.
• III) Preparation before the review meeting is part of informal reviews. Preparation before the review meeting is part of formal reviews, such as inspections or technical reviews. Preparation involves checking

A technical review is a type of formal review that involves a team of technical experts who evaluate a software product against a set of predefined quality criteria. A technical review is suitable for ensuring high quality and technical correctness of complex or critical software components, such as algorithms, architectures or designs. A technical review is not a walkthrough, which is an informal review led by the author of the work product. A technical review is not an informal review, which is a review that does not follow a defined process and has no formal entry or exit criteria. A technical review is not a management review, which is a type of formal review that focuses on business aspects and project progress. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 3, page 29-30.

The key difference between the mindsets for test activities and development activities lies in the objectives: a tester is primarily concerned with finding defects to ensure product quality, while a developer focuses on designing and building solutions. This distinct focus helps ensure thorough quality checks and balances within the software development life cycle​ (ISTQB not-for-profit association)​.References:

• ISTQB® Certified Tester Foundation Level Syllabus v4.0: https://istqb-main-web-prod.s3.amazonaws.com/media/documents/ISTQB_CTFL_Syllabus-v4.0.pdf

There are two main approaches to test estimation:

• Expert-based approach:
• Metrics-based approach:

According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, the expert-based approach relies on experts' experience and knowledge, which aligns with the Wideband Delphi technique【6†source】.

References:

• Certified Tester Foundation Level v4.0
• ISTQB Foundation Level Syllabus 4.0 (2023)

Decision table testing is used to analyze combinations of inputs to determine the appropriate outputs, often based on specific rules or conditions.

For the problem statement:

• Rule 1: (Withdrawal = Allowed, Balance = Sufficient, Fast Cash = True, Correct PIN = True)
• Rule 4: (Withdrawal = Allowed, Balance = Sufficient, Fast Cash = True, Correct PIN = False)

The additional test cases are:

• DT1: (Withdrawal = Allowed, Balance = Insufficient, Fast Cash = True, Correct PIN = True)
• DT2: (Withdrawal = Allowed, Balance = Sufficient, Fast Cash = False, Correct PIN = True)
• DT3: (Withdrawal = Allowed, Balance = Insufficient, Fast Cash = True, Correct PIN = False)
• DT4: (Withdrawal = Allowed, Balance = Sufficient, Fast Cash = False, Correct PIN = False)

From the given test cases, DT2 covers the scenario where Fast Cash is False, which is not covered in the initial cases. DT3 covers the case where Balance is Insufficient and PIN is incorrect.

Combining Rules 1 and 4 with DT2 and DT3 covers all the scenarios.

References:

• Certified Tester Foundation Level v4.0
• 10 Sample Exams ISTQB Foundation Level (CTFL) v4.0

Testing is necessary for various reasons, such as:

• To detect defects and failures that may affect the quality, performance, reliability or security of a software product or system
• To verify that a software product or system meets its specified requirements, expectations and standards
• To validate that a software product or system fulfills its intended purpose and satisfies its stakeholders’ needs
• To provide information and feedback about the status and risks of a software product or system
• To comply with regulations or contractual obligations that mandate testing for certain types of software products or systems The following statements describe some reasons why testing is necessary:
• A) The customer decided that 100% branch coverage shall be achieved. This is a reason why testing is necessary, as it reflects a contractual obligation or a quality standard that requires testing to measure and achieve a certain level of code coverage.
• C) For avionics and pharmaceutical systems software testing is mandated by standards. This is a reason why testing is necessary, as it reflects a regulation or a compliance requirement that mandates testing for certain types of software products or systems that have high safety or security risks.
• D) The risks associated with delivering the system are far higher than the cost of testing. This is a reason why testing is necessary, as it reflects a risk-based approach that considers testing as an investment to reduce the probability and impact of potential failures or defects. The following statement does not describe a reason why testing is necessary:
• B) The acquisition of test automation tools was based on the assumption that it will be used m all projects. This is not a reason why testing is necessary, as it reflects a business decision or a resource allocation that does not justify the need or purpose of testing. Test automation tools are not always suitable or beneficial for all projects, and testing can be performed with or without test automation tools. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 1, page 5-6.

The set of test inputs that achieve the relatively highest equivalence partition coverage for grading students is option D: 69, 79, 80, 89, 90. This set effectively tests the boundaries between each grade category, ensuring that the grading system accurately transitions from one grade to another at the correct thresholds​ (ISTQB Main Web)​.References:

• ISTQB® Certified Tester Foundation Level Syllabus v4.0: ISTQB CTFL Syllabus v4.0 PDF

Test exit criteria are the conditions or requirements that must be met before testing can be concluded. Test exit criteria are usually defined in the test plan and agreed by the stakeholders. Test exit criteria can be based on various factors, such as test coverage, defect status, quality level, risk level, etc. Test schedules would be the least likely to be used as the basis for test exit criteria, because test schedules are not directly related to the quality or performance of the software product, but rather to the time or resources allocated for testing. Test schedules can be used as the basis for test entry criteria, which are the conditions or requirements that must be met before testing can start. The other options are more likely to be used as the basis for test exit criteria. Cost of testing performed so far can be used as a basis for test exit criteria, because it can indicate the return on investment or the cost-benefit ratio of testing. Confidence of testers in tested code can be used as a basis for test exit criteria, because it can reflect the level of satisfaction or assurance of the testers about the quality or reliability of the software product. Number of unfixed defects can be used as a basis for test exit criteria, because it can indicate the level of risk or impact of the remaining defects on the software product. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 13.

A failure is an event in which a component or system does not perform a required function within specified limits1. A requirement is a condition or capability needed by a user to solve a problem or achieve an objective2. In this case, the requirement is that the diagnostics tests should execute in less than 2 seconds. Therefore, any event that violates this requirement is a failure. The only option that clearly violates this requirement is B. The diagnostic tests take too much time to execute. If the diagnostic tests take more than 2 seconds to complete, then they do not meet the specified limit and thus fail. The other options are not necessarily failures related to the specified requirement. Option A. The diagnostic tests fail to start after a system reset is a failure, but not related to the time limit. It is related to the functionality of the self-diagnostics module. Option C. The diagnostic tests that measure the speed of the memory, fail is also a failure, but not related to the time limit. It is related to the accuracy of the memory tests. Option D. The diagnostic tests fail due to incorrect implementation of the test code is also a failure, but not related to the time limit. It is related to the quality of the test code. References = ISTQB® Certified Tester Foundation Level Syllabus v4.0, Requirements Engineering Fundamentals.

Test automation provides numerous benefits to software testing, and one of the key advantages is the reduction of repetitive manual work. This benefit is explicitly covered in the ISTQB Foundation Level Syllabus (v4.0).

Test automation allows testers to automate repetitive tasks such as regression testing, freeing up their time to focus on more complex and exploratory testing. This leads to improved efficiency and helps in avoiding human errors associated with repetitive tasks.

Option A: "More subjective assessment" contradicts the benefit of automation as it focuses on objectivity.

Option C: "Availability of the test automation tool vendor" is not a direct benefit of test automation, although vendor support can be valuable.

Option D: "Negligible effort to maintain the test assets" is misleading as maintaining automated tests often requires effort and attention to changes in the system under test.

Therefore, the correct answer is B​ (ISTQB not-for-profit association)​​ (ISTQB)​.

References:

• Certified Tester Foundation Level v4.0
• ISTQB Foundation Level Syllabus 4.0 (2023)

Debugging the software to find the reason for defects is not a common objective of testing, but rather a task of development or maintenance. Debugging is a process of locating and fixing errors in the software code, while testing is a process of finding and reporting defects in the software behavior or quality. Testing does not aim to fix defects, but rather to provide information on their existence and impact. The other options are common objectives of testing. Finding defects in the software is one of the main objectives of testing, as it helps to improve the quality and reliability of the software. Preventing defects is another objective of testing, as it helps to avoid rework and reduce costs and risks. Providing information on the status of the system is another objective of testing, as it helps to support decision making and risk management. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 3.

Experience based techniques (EBT) are techniques that use the knowledge, intuition and skills of the test engineers to design and execute tests. EBT use tests derived from the test engineers’ previous experience with similar technologies, domains, applications or systems. EBT are not based on the ability of the test engineer to implement various testing techniques, but rather on their personal judgment and creativity. EBT are not done as a second stage of testing, after non-experience-based testing took place, but rather as a complementary or alternative approach to other techniques. EBT require broad and deep knowledge in both testing and the application or technological domain, as this can help the test engineer identify potential risks, scenarios or defects. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 5, page 48-49.

Configuration management of testware is a critical aspect of maintaining the integrity and traceability of test assets throughout the testing lifecycle. The main benefit of configuration management is to ensure that all testware items, such as test cases, test scripts, test data, and test results, are systematically identified, version controlled, and tracked for changes in relation to each other.

Option C accurately describes this benefit. By applying configuration management principles to testware, teams can manage changes to test assets efficiently, ensuring that the testware remains consistent, up-to-date, and aligned with the version of the software under test. This control mechanism facilitates the reproducibility of tests, enhances the reliability of testing activities, and supports traceability from requirements through to defects.

Options A, B, and D describe other aspects of test management and testing processes but do not capture the core benefit of configuration management of testware, which is centered on the systematic control and tracking of testware items.

Entry and exit criteria are used to determine when to start and stop testing, respectively.

• Entry Criteria:
• Exit Criteria:

According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, these criteria help in effectively managing the testing process【6†source】.

References:

• Certified Tester Foundation Level v4.0
• ISTQB Foundation Level Syllabus 4.0 (2023)

Structural testing is a type of testing that measures its effectiveness by tracking which lines of code were executed by the tests. Structural testing, also known as white-box testing or glass-box testing, is based on the internal structure, design, or implementation of the software. Structural testing aims to verify that the software meets the specified quality attributes, such as performance, security, reliability, or maintainability, by exercising the code paths, branches, statements, conditions, or data flows. Structural testing uses various coverage metrics, such as function coverage, line coverage, branch coverage, or statement coverage, to determine how much of the code has been tested and to identify any untested or unreachable parts of the code. Structural testing can be applied at any level of testing, such as unit testing, integration testing, system testing, or acceptance testing, but it is more commonly used at lower levels, where the testers have access to the source code.

The other options are not correct because they are not types of testing that measure their effectiveness by tracking which lines of code were executed by the tests. Acceptance testing is a type of testing that verifies that the software meets the acceptance criteria and the user requirements. Acceptance testing is usually performed by the end-users or customers, who may not have access to the source code or the technical details of the software. Acceptance testing is more concerned with the functionality, usability, or suitability of the software, rather than its internal structure or implementation. Integration testing is a type of testing that verifies that the software components or subsystems work together as expected. Integration testing is usually performed by the developers or testers, who may use both structural and functional testing techniques to check the interfaces, interactions, or dependencies between the components or subsystems. Integration testing is more concerned with the integration logic, data flow, or communication of the software, rather than its individual lines of code. Exploratory testing is a type of testing that involves simultaneous learning, test design, and test execution. Exploratory testing is usually performed by the testers, who use their creativity, intuition, or experience to explore the software and discover any defects, risks, or opportunities for improvement. Exploratory testing is more concerned with the behavior, quality, or value of the software, rather than its internal structure or implementation. References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, Chapter 4: Test Techniques, Section 4.3: Structural Testing Techniques, Pages 51-54; Chapter 1: Fundamentals of Testing, Section 1.4: Testing Throughout the Software Development Lifecycle, Pages 11-13; Chapter 3: Static Testing, Section 3.4: Exploratory Testing, Pages 40-41.

Use case testing is a technique that helps identify test cases that exercise the whole system on a transaction by transaction basis from start to finish. Use cases are descriptions of how users interact with the system to achieve a specific goal. Use case testing is not focused on data flow, but rather on process flow. Use case testing can be performed by professional testers, customers or end users, depending on the context. Use case testing does not require the test cases to be designed by customers or end users, but rather by anyone who has access to the use case specifications. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, Chapter 4, page 36.

In formal reviews, the scribe's role is to collate potential defects and other findings during the review process. This position is crucial as it ensures all observations and defects are recorded accurately, facilitating efficient analysis and resolution of issues identified during the review.References:ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 3.2.4 "Roles and Responsibilities in a Formal Review".

In defect reporting, the attribute that indicates the degree of impact that the defect has on the system is the severity. Severity reflects the seriousness of the defect in terms of its impact on the operation of the system, ranging from minor issues that do not significantly affect the system's functionality to critical defects that can cause system failure. Therefore, option B is the correct answer​​.

Static testing is a form of testing that does not involve executing the software, but rather analyzing it for defects, errors, or violations of standards. Static testing can be applied to any software development product, including requirements specifications, design specifications, code, test cases, test plans, user manuals, etc. Static testing can be done by using various techniques such as reviews, inspections, walkthroughs, checklists, static analysis tools, etc. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 7.

A formal review is a type of review that follows a defined process with formal entry and exit criteria and roles and responsibilities for participants. A formal review can have various roles involved, such as manager, moderator, author, reviewer and scribe. The manager responsibilities in formal review include all except one of the following:

• Planning the review (correct responsibility)
• Determines if the review objectives have been met (incorrect responsibility)
• Decide on the execution of reviews (correct responsibility)
• Allocate time for review (correct responsibility) The responsibility of determining if the review objectives have been met belongs to the moderator role, not to the manager role. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 3, page 28-29.

An incident report during testing should focus on factual observations of failures or defects in the system, including their impacts and how they deviate from expected results. Options A, C, and D describe specific issues that are directly related to the system's behavior or performance and are suitable for inclusion in an incident report. Option B, which describes the user interface as "complicated and confusing" and relates to the tester's personal difficulty in following the test script, is more subjective and relates to the tester's experience rather than an objective observation of a system failure. Therefore, option B is the least appropriate for an incident report​​.

• A pilot project is a small-scale experiment or trial that is conducted to evaluate the feasibility, effectiveness, and suitability of a test automation tool before implementing it on a larger scale1.
• The objectives of a pilot project may vary depending on the context and scope of the test automation initiative, but some common ones are2:
• Therefore, option C is not a valid objective of a pilot project, as it is not necessary to train all testers on using the tool at this stage. Training all testers on using the tool would be more appropriate after the tool has been selected and approved for full-scale implementation, and after the standards and guidelines have been established. Training all testers on using the tool during the pilot project would be inefficient, costly, and premature, as the tool may not be suitable or effective for the intended purpose, or may be replaced by another tool later.

References:

• 1: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 82
• 2: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 83
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 84
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 85

Maintenance testing is triggered by changes such as bug fixes, enhancements, or environmental changes.

Option A: "Completion of architecture of the bank system" is not a typical scenario for maintenance testing, as it describes a design phase rather than an operational change.

Option B: "Release of the early draft of the low level project design of an IoT application" is again not suitable for maintenance testing, as it refers to the design phase.

Option C: "Defect was found in a pre-released version of the customer service application" is closer but not quite accurate, as maintenance testing focuses on changes mad​ (ISTQB not-for-profit association)​system is released.

Option D: "Delivery of the hot fix to mobile operating system and ensuring that it still works" is the best example as it directly involves testing after a fix has been implemented.

Therefore, the correct answer is D【6†source】.

References:

• Certified Tester Foundation Level v4.0
• ISTQB Foundation Level Syllabus 4.0 (2023)

Statements II, III and V are true about test reports. Test reports are documents that provide information on the results and status of testing activities for a given period or phase. Test reports should give stakeholders information as basis for decisions, such as whether to release the software product, whether to continue testing, whether to change the scope or priorities of testing, etc. Test reports should summarize what happened through a period of testing, such as what test cases were executed, what defects were found, what risks were identified, what issues were encountered, what achievements were made, etc. Test reports should include information about remaining risks, such as what defects are still open, what test cases are still pending, what functionalities are still untested, what uncertainties are still unresolved, etc. Statements I and IV are not true about test reports. Test reports do not need to be approved by the test team, the development team, or the customer, unless it is specified by the test policy or the test plan. Test reports only need to be reviewed and verified by the test leader or the test manager before being distributed to the intended recipients. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 141.

A static analysis tool is a tool that analyzes a given program’s source code or executable code without executing it. A static analysis tool can perform various types of analysis on a program’s code, such as syntax checking, data flow analysis, control flow analysis, complexity measurement, coding standards compliance checking, etc. Control flow analysis is a type of analysis that examines how a program’s statements are executed in different paths or branches. One of the most likely outcomes of control flow analysis is identification of unreachable code, which is code that can never be executed due to logical errors or design flaws. Unreachable code can reduce readability and maintainability of the code, as well as increase complexity and size. The other options are not outcomes of control flow analysis, but rather outcomes of other types of analysis. Report on adherence to coding standards is an outcome of coding standards compliance checking. Number of comment lines and number of source code lines are outcomes of complexity measurement. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 8.

A typical product risk involves issues directly related to the software product's functionality, performance, usability, reliability, etc. Option A, "Poor usability of the software," directly impacts the end-user's interaction with the software and is a quality attribute of the product itself, making it a product risk. Options B, "A problem in the code developed by a 3rd party," C, "Low quality of the configuration data, test data and tests," and D, "Problem in defining the right requirements," can be considered either product or project risks depending on the context, but option A is the most directly associated with a typical product risk concerning the quality and usability of the software.

Test exit criteria are the conditions that must be fulfilled before concluding a particular testing phase. These criteria act as a checkpoint to assess whether we have achieved the testing objectives and are done with testing1. Test exit criteria are typically defined in the test plan document, which is one of the outputs of the test planning phase. The test plan document describes the scope, approach, resources, and schedule of the testing activities. It also identifies the test items, the features to be tested, the testing tasks, the risks, and the test deliverables2. According to the ISTQB® Certified Tester Foundation Level Syllabus v4.0, the test plan document should include the following information related to the test exit criteria3:

• The criteria for evaluating test completion, such as the percentage of test cases executed, the percentage of test coverage achieved, the number and severity of defects found and fixed, the quality and reliability of the software product, and the stakeholder satisfaction.
• The criteria for evaluating test process improvement, such as the adherence to the test strategy, the efficiency and effectiveness of the testing activities, the lessons learned and best practices identified, and the recommendations for future improvements.

Therefore, the test plan document is the most appropriate test document to find the test exit criteria described. The other options, such as test design specification, project plan, and requirements specification, are not directly related to the test exit criteria. The test design specification describes the test cases and test procedures for a specific test level or test type3. The project plan describes the overall objectives, scope, assumptions, risks, and deliverables of the software project4. The requirements specification describes the functional and non-functional requirements of the software product5. None of these documents specify the conditions for ending the testing process or evaluating the testing outcomes. References = ISTQB® Certified Tester Foundation Level Syllabus v4.0, Entry and Exit Criteria in Software Testing | Baeldung on Computer Science, Entry And Exit Criteria In Software Testing - Rishabh Software, Entry and Exit Criteria in Software Testing Life Cycle - STLC [2022 Updated] - Testsigma Blog, ISTQB® releases Certified Tester Foundation Level v4.0 (CTFL).

Regression testing is the re-running of functional and non-functional tests to ensure that previously developed and tested software still performs as expected after a change1 It does not involve retesting of a fixed defect, testing of new functionality, or applying only to functional testing. Tests that are used for regression testing should be repeatable, because they are used to verify the stability of the software after each change2 References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 4, Section 4.2.2, Page 291; ISTQB Glossary of Testing Terms v4.0, Page 292

A unit test framework tool is a tool that supports the creation, execution, and reporting of unit tests, which are tests that verify the functionality and quality of individual software components (such as functions or methods) in source code. A unit test framework tool can help to detect defects in functions or methods in source code by providing features such as test case generation, test case execution, test result comparison, test coverage measurement, etc. Some examples of unit test framework tools are JUnit, NUnit, TestNG, etc. The other options are not tools that are likely to detect defects in functions or methods in source code. A configuration management tool is a tool that supports the management and control of different versions and variants of software products or components. A test design tool is a tool that supports the design and generation of test cases based on some criteria or rules. A monitoring tool is a tool that monitors the behavior or performance of a system or component under test. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 10.

A software bug can cause harm to a company by directly affecting its operations, reputation, user satisfaction, and financials. Option D, "When calculating the final price in a shopping list, the price of the last item is not added," describes a defect that directly impacts the core functionality of a financial transaction, potentially leading to financial loss and customer dissatisfaction. This can have severe implications for the company's credibility and revenue. Options A, B, and C describe bugs that, while potentially annoying, do not have the same direct impact on the company's core operations and financial integrity as option D.

 The V-model is a software development life cycle model that defines four test levels that correspond to four development phases: component (unit) testing with component design, integration testing with architectural design, system testing with system requirements, and acceptance testing with user requirements. The V-model emphasizes the importance of verifying and validating each phase of development with a corresponding level of testing, and ensuring that the test objectives, test basis, and test artifacts are aligned and consistent across the test levels. Therefore, an organization that wants to follow the V-model cannot do away with integration testing, as it would break the symmetry and completeness of the V-model, and compromise the quality and reliability of the software or system under test. Integration testing is a test level that aims to test the interactions and interfaces between components or subsystems, and to detect any defects or inconsistencies that may arise from the integration of different parts of the software or system. Integration testing is essential for ensuring the functionality, performance, and compatibility of the software or system as a whole, and for identifying and resolving any integration issues early in the development process. Skipping integration testing would increase the risk of finding serious defects later in the test process, or worse, in the production environment, which would be more costly and difficult to fix, and could damage the reputation and credibility of the organization. Therefore, the correct answer is D.

The other options are incorrect because:

• A. It is not allowed as organizations can decide on the test levels to do depending on the context of the system under test. While it is true that the choice and scope of test levels may vary depending on the context of the system under test, such as the size, complexity, criticality, and risk level of the system, the organization cannot simply ignore or skip a test level that is defined and required by the chosen software development life cycle model. The organization must follow the principles and guidelines of the software development life cycle model, and ensure that the test levels are consistent and coherent with the development phases. If the organization wants to have more flexibility and adaptability in choosing the test levels, it should consider using a different software development life cycle model, such as an agile or iterative model, that allows for more dynamic and incremental testing approaches.
• B. It is not allowed because integration testing is not an important test level and can be dispensed with. This statement is false and misleading, as integration testing is a very important test level that cannot be dispensed with. Integration testing is vital for testing the interactions and interfaces between components or subsystems, and for ensuring the functionality, performance, and compatibility of the software or system as a whole. Integration testing can reveal defects or inconsistencies that may not be detected by component (unit) testing alone, such as interface errors, data flow errors, integration logic errors, or performance degradation. Integration testing can also help to verify and validate the architectural design and the integration strategy of the software or system, and to ensure that the software or system meets the specified and expected quality attributes, such as reliability, usability, security, and maintainability. Integration testing can also provide feedback and confidence to the developers and stakeholders about the progress and quality of the software or system development. Therefore, integration testing is a crucial and indispensable test level that should not be skipped or omitted.
• C. It is not allowed because integration testing is a very important test level and ignoring it means definite poor product quality. This statement is partially true, as integration testing is a very important test level that should not be ignored, and skipping it could result in poor product quality. However, this statement is too strong and absolute, as it implies that integration testing is the only factor that determines the product quality, and that ignoring it would guarantee a poor product quality. This is not necessarily the case, as there may be other factors that affect the product quality, such as the quality of the requirements, design, code, and other test levels, the effectiveness and efficiency of the test techniques and tools, the competence and experience of the developers and testers, the availability and adequacy of the resources and environment, the management and communication of the project, and the expectations and satisfaction of the customers and users. Therefore, while integration testing is a very important test level that should not be skipped, it is not the only test level that matters, and skipping it does not necessarily mean definite poor product quality, but rather a higher risk and likelihood of poor product quality.

References = ISTQB Certified Tester Foundation Level Syllabus, Version 4.0, 2018, Section 2.3, pages 16-18; ISTQB Glossary of Testing Terms, Version 4.0, 2018, pages 38-39; ISTQB CTFL 4.0 - Sample Exam - Answers, Version 1.1, 2023, Question 104, page 36.

Regression testing is a type of testing that verifies that previously tested software still performs correctly after changes. Regression testing can help prevent re-opening of defects fixed earlier by ensuring that they do not cause any new failures or side effects. The first recommendation to the company is to verify existing regression test suite are adequate, and augment it, if required, in order to ensure that defects fixed earlier get re-tested in each subsequent build. This can help improve the coverage and effectiveness of regression testing and detect any regression defects as soon as possible. Automating existing test suites may also help reduce the time and effort required for regression testing, but this is not the first recommendation, as automation may not be feasible or cost-effective for all test cases. Analyzing the product modules containing maximum defects and getting them thoroughly tested and defects fixed as a one-time activity may also help reduce the defect density and improve the quality of those modules, but this is not the first recommendation, as it does not address the root cause of re-opening defects fixed earlier. Training or replacing the teams responsible for development and testing of the modules containing maximum number of defects may also help improve their skills or performance, but this is not the first recommendation, as it may not be necessary or appropriate for all teams. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 2, page 19; Chapter 4, page 45.

The correct answer can be derived by applying the given rules to each case:

• A is ST certified and has 12 years of testing experience, which is more than 10 years. Therefore, A does not match any of the rules and the result is unknown.
• B is not ST certified and has 7 years of testing experience, which is between 5 and 10 years. Therefore, B matches rule 3 and the result is limited access.
• C is not ST certified and has 3 years of testing experience, which is less than 5 years. Therefore, C does not match any of the rules and the result is unknown. Verified References: This question does not require any external references, as it is based on logical reasoning.

A test case is a set of input values, execution preconditions, expected results and execution postconditions, developed for a particular objective or test condition. A test case is a sequence of actions for test execution that can be followed by a tester or a test automation tool. A test case is specified during the test implementation activity, which is the activity that prepares the testware needed for test execution. A test case does not include actual results, as these are obtained during test execution and compared with the expected results. A test case does not describe items or events to test, as these are derived from the test basis during the test analysis activity. A test case is not derived during the test design activity, as this is the activity that specifies the test conditions or objectives that need to be tested. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 3, page 23-24; Chapter 4, page 34.

Test Management tools are designed to support the planning, execution, and monitoring of the testing process. They provide features for managing test cases, test runs, tracking defects, and reporting on testing activities. However, the statement in option C describes Test Management tools as monitoring and reporting on the system's behavior during testing activities, which is not accurate. Test Management tools focus on the testing process itself rather than on the behavior of the system under test.

• Test data preparation tools (A) indeed create and manage test data for use during test execution.
• Test execution tools (B) automate the execution of test cases and the comparison of actual outcomes against expected results.
• Test comparators (D) are tools that compare actual outcomes with expected outcomes, highlighting discrepancies.

Therefore, option C is the correct answer as it inaccurately describes the function of Test Management tools.

Component integration tests are designed to verify the interactions and interfaces between integrated components. These tests should be carried out after component testing (where individual components are tested in isolation) but before system testing (where the entire system is tested as a whole). This ensures that any issues arising from the integration of components are identified and resolved early in the testing process, making option D the correct answer​​.

 A correct list of boundary values for the age input should include the minimum and maximum values of each age group (0, 12, 13, 18), as well as the values just below and above each boundary (-1, 19). Boundary value analysis is a test design technique that involves testing the values at or near the boundaries of an input domain or output range, as these values are more likely to cause errors than values in the middle. Option A satisfies this condition, as it has all six boundary values (-1, 0, 12, 13, 18, 19). Option B has two values from the same equivalence class (12 and 13), option C has only four boundary values (0, 12, 18, 19), and option D has no boundary values at all. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 34.

Statement coverage is a structural coverage metric that measures the percentage of executable statements in the source code that are executed by a test suite1. Decision coverage is another structural coverage metric that measures the percentage of decision outcomes (such as branches or conditions) in the source code that are executed by a test suite1. Decision coverage is a stronger metric than statement coverage, because it requires that every possible outcome of each decision is tested, while statement coverage only requires that every statement is executed at least once2. Therefore, if a test suite achieves 100% decision coverage, it also implies that it achieves 100% statement coverage, because every statement in every branch or condition must have been executed. However, the converse is not true: 100% statement coverage does not guarantee 100% decision coverage, because some branches or conditions may have multiple outcomes that are not tested by the test suite2. For example, consider the following pseudocode:

if (x > 0) then print(“Positive”) else print(“Non-positive”) end if

A test suite that executes this code with x = 1 and x = -1 will achieve 100% statement coverage, because both print statements are executed. However, it will not achieve 100% decision coverage, because the condition x > 0 has only been tested with two outcomes: true and false. The third possible outcome, x = 0, has not been tested by the test suite. Therefore, the test suite may miss a potential bug or error in the condition or the branch.

The other options, such as stale transition coverage, equivalence class coverage, and boundary value coverage, are not guaranteed to be 100% by achieving 100% decision coverage. Stale transition coverage is a structural coverage metric that measures the percentage of transitions between states in a state machine that are executed by a test suite3. Equivalence class coverage is a functional coverage metric that measures the percentage of equivalence classes (or partitions) of input or output values that are tested by a test suite4. Boundary value coverage is another functional coverage metric that measures the percentage of boundary values (or extreme values) of input or output ranges that are tested by a test suite4. These metrics are independent of decision coverage, because they are based on different aspects of the system under test, such as its behavior, functionality, or specification. Therefore, achieving 100% decision coverage does not imply achieving 100% of any of these metrics, and vice versa. References = ISTQB® Certified Tester Foundation Level Syllabus v4.0, Test Coverage in Software Testing - Guru99, Structural Coverage Metrics - MATLAB & Simulink - MathWorks India, Test Design Coverage in Software Testing - GeeksforGeeks.

In an incident report, essential details provide context and facilitate the investigation and resolution of the incident. The missing elements in the given incident report are:

I. Identification or configuration of the application: This detail is crucial as it specifies which version or configuration of the application is affected, helping in reproducing the issue. IV. The actions and/or conditions that came before pressing the button: Understanding the sequence of actions leading to the issue is vital for replicating and diagnosing the problem.

The name of the developer (II) and the recommendation of the developer (III) are not typically included in an incident report as they do not contribute to identifying or resolving the incident. The focus is on the incident's details, reproduction steps, and the system's state rather than on personnel or proposed solutions at this stage. Therefore, option B, which includes both I and IV, is the correct answer.

Equivalence classes partitioning is a technique that divides the input data and output results of a software component into partitions of equivalent data. Each partition should contain data that is treated in the same way by the component. Equivalence classes partitioning can be used to reduce the number of test cases by selecting one representative value from each partition. For the ZIP code field, there are four equivalence classes based on the given rules:

• Valid ZIP code format and valid ZIP code value (e.g., 12345)
• Valid ZIP code format and invalid ZIP code value (e.g., 99999)
• Invalid ZIP code format and valid ZIP code value (e.g., 1234)
• Invalid ZIP code format and invalid ZIP code value (e.g., ABCDE) Therefore, four test cases are required to test this field, one for each equivalence class. Verified References: [A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer], Chapter 4, page 37-38.

• The question is about identifying an example of testing contributing to higher quality. Quality is the degree to which a component, system or process meets specified requirements and/or user/customer needs and expectations1. Testing is the process consisting of all lifecycle activities, both static and dynamic, concerned with planning, preparation and evaluation of software products and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects2.
• Therefore, testing contributes to higher quality by verifying and validating that the software products and related work products meet the specified requirements, are fit for purpose and have no defects, or at least have a reduced number of defects. Testing also provides information about the quality of the software products and related work products to the stakeholders, who can make informed decisions based on the test results3.
• Out of the four given statements, only option D is an example of testing contributing to higher quality, as it shows that testing has detected a defect (a flaw in a component or system that can cause the component or system to fail to perform its required function4) and that the defect has been resolved (fixed and confirmed) prior to release (delivery of the software product to the customer or end user). This means that testing has prevented a potential failure (an event in which a component or system does not perform a required function within specified limits) from occurring in the operational environment, and thus has improved the quality of the software product.
• Option A is not an example of testing contributing to higher quality, as it is a reporting activity that summarizes the test results and evaluates the test objectives, but does not directly affect the quality of the software product or related work products. A test summary report is a document that records and communicates the outcomes of testing activities, including test completion criteria, test results, incident reports, test summary and evaluation, and lessons learned.
• Option B is not an example of testing contributing to higher quality, as it is a planning activity that estimates the resources and time needed for testing activities, but does not directly affect the quality of the software product or related work products. A test effort estimate is an approximation of the amount of work and/or the duration of time required to perform testing activities.
• Option C is not an example of testing contributing to higher quality, as it is a preparation activity that sets up the test environment (an environment containing hardware, instrumentation, simulators, software tools, and other support elements needed to conduct a test), but does not directly affect the quality of the software product or related work products. A test environment installation is a process of installing and configuring the test environment according to the test environment specification.

References:

• 1: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 10
• 2: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 11
• 3: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 12
• 4: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 13
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 13
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 77
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 78
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 79
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 80
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 81
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 82
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 83
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 84
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 85
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 86
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 87
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 88
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 89
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 90
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 91
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 92
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 93
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 94
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 95
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 96
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 97
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 98
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 99
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 100
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 101
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 102
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 103
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 104
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 105
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 106
• : ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 107

An oracle is a mechanism or source that can provide the expected result for a given test input or situation. Sometimes old version of a product can be used as an oracle, if it is assumed that the old version behaves correctly for the test cases that are executed on the new version. This is also known as back-to-back testing. Oracles do not help in reproducing the irreproducible bugs, as they only provide the expected results, not the actual results. Oracles are not derived from the design, but from the requirements or specifications. Oracles cannot be generated automatically using data generators, as data generators only provide test inputs, not test outputs. Verified References: A Study Guide to the ISTQB® Foundation Level 2018 Syllabus - Springer, page 9.

Branch coverage is a type of structural coverage metric that measures the percentage of branches or decision outcomes that are executed by the test cases. A branch is a point in the code where the control flow can take two or more alternative paths based on a condition. For example, an if-else statement is a branch that can execute either the if-block or the else-block depending on the evaluation of the condition. Branch coverage ensures that each branch is taken at least once by the test cases, and thus reveals the behavior of the software under different scenarios. Branch coverage is also known as decision coverage or all-edges coverage.

Branch coverage is suitable for testing the cases where a specific action is not allowed, because it can verify that the test cases cover all the possible outcomes of the conditions that determine the action. For example, if the program has a condition that checks if the manufacturing stage can be stopped, then branch coverage can ensure that the test cases cover both the cases where the stage can be stopped and where it cannot be stopped. This way, branch coverage can help identify any missing or incorrect branches that may lead to undesired or unsafe actions.

The other options are not correct because they are not suitable for testing the cases where a specific action is not allowed. Code coverage is a general term that encompasses various types of coverage metrics, such as statement coverage, branch coverage, data flow coverage, etc. Code coverage does not specify which type of coverage metric is used for the analysis. Data flow coverage is a type of structural coverage metric that measures the percentage of data flow paths that are executed by the test cases. A data flow path is a sequence of statements that define, use, or kill a variable. Data flow coverage is useful for testing the correctness and completeness of the data manipulation in the software, but not for testing the conditions that determine the actions. Statement coverage is a type of structural coverage metric that measures the percentage of statements or lines of code that are executed by the test cases. Statement coverage ensures that each statement is executed at least once by the test cases, but it does not reveal the behavior of the software under different scenarios. Statement coverage is a weaker criterion than branch coverage, because it does not account for the branches or decision outcomes in the code. References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, Chapter 4: Test Techniques, Section 4.3: Structural Testing Techniques, Pages 51-54.

Selecting the right test technique is crucial because different techniques are suited to different types of testing and can significantly increase the effectiveness of the testing process by creating tests that are more likely to find defects. While reducing the number of tests (A) and defining the number of regression cycles (D) are considerations in the testing process, they are not the primary reasons for selecting a test technique. The assertion that the only way to test a software application is by using well-proven test techniques (B) is too restrictive and does not acknowledge the adaptability required in testing to suit different contexts and objectives. Therefore, option C is the most comprehensive reason, as it focuses on the effectiveness and efficiency of testing, leading to the creation of high-quality tests that have a higher chance of finding bugs.

The choice of a software development lifecycle (SDLC) model is primarily influenced by the type of product being developed. Different products and project requirements may demand different SDLC models to address specific challenges and needs efficiently. For instance, a complex, safety-critical product might best be served by a Waterfall model due to its structured nature and phase dependencies, while a more iterative and incremental model might be suited for projects requiring frequent feedback and changes.References:ISTQB Certified Tester Foundation Level Syllabus v4.0, Section 2.1 "Software Development Lifecycles".