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ACMT 2016 Mac Service Certification Exam

Last Update Apr 21, 2024
Total Questions : 50

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Last Update Apr 21, 2024
Total Questions : 50

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MAC-16A Testing Engine

Last Update Apr 21, 2024
Total Questions : 50

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ACMT 2016 Mac Service Certification Exam Questions and Answers

Questions 1

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?



Startup from OS X Recovery and choose the Get Help Online option.


Startup from an OS X Install DVD and choose the Get Help Online option.


In order to use Safari, the customer will have to restore the hard disk from a Time backup.


She must first install OS X on an external disk, then use Safari to search Apple Support articles.

Questions 2

Where can a user disable the automatic login of a user account?



System Preferences> Users & Groups > Login Options


System Preferences > Security & Privacy > General


System Preferences > Security & Privacy > Privacy


System Preferences > Users & Groups > Login Items

Questions 3

Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?



Apple Hardware Test


Activity Monitor


Apple Diagnostics


System Information