NCP-MCI-6.10 Nutanix Certified Professional - Multicloud Infrastructure (NCP-MCI v6.10) Questions and Answers

Understanding the Issue

The administrator is investigating VM performance complaints and is analyzing CPU Ready Time data.

CPU Ready Time is a crucial metric in Nutanix and virtualization environments (AHV, ESXi, or Hyper-V).

It measures the amount of time a VM is waiting for CPU scheduling due to resource contention.

High CPU Ready Time indicates that VMs are ready to run but are waiting because the host lacks available CPU resources.

Analysis of the Exhibit

The graph shows CPU Ready Time spikes for multiple VMs.

Some VMs have CPU Ready Time exceeding 18% to 21.5%, which is very high.

A healthy CPU Ready Time should be below 5%.

Values above 10% indicate CPU contention, and anything above 20% is critical and requires immediate troubleshooting.

Evaluating the Answer Choices

❌(A) Check the number of vCPUs assigned to each CVM. (Incorrect)

CVMs (Controller VMs) have fixed CPU allocation, and modifying their vCPU count is not recommended unless advised by Nutanix Support.

The issue is related to VM CPU contention, not CVM configuration.

✅(B) Review host CPU utilization. (Correct Answer)

High CPU Ready Time suggests CPU overcommitment or host saturation.

The administrator should check host CPU usage in Prism Central to determine if the cluster is overloaded.

If host CPU usage is consistently above 85–90%, VMs are competing for CPU resources, leading to high CPU Ready Time.

❌(C) Assess cluster SSD capacity. (Incorrect)

SSD capacity impacts storage performance (latency, read/write speeds) but does not affect CPU Ready Time.

High CPU Ready Time is a CPU scheduling issue, not a storage bottleneck.

❌(D) Enable VM memory oversubscription. (Incorrect)

Memory oversubscription does not impact CPU scheduling.

Enabling memory oversubscription affects RAM allocation, but CPU Ready Time is strictly related to CPU contention.

Next Steps to Diagnose & Resolve the Issue

Review Host CPU Utilization:

Navigate to Prism Central → Analysis → CPU Usage per Host.

Identify hosts experiencing high CPU load.

Check VM vCPU Allocation:

Ensure that VMs do not have excessive vCPUs assigned, which can lead to scheduling inefficiencies.

Overprovisioning vCPUs can cause unnecessary contention.

Balance Workload Across Hosts:

Use Nutanix AHV DRS (Dynamic Scheduling) or VMware DRS to redistribute VMs across hosts.

Check if certain hosts are overloaded while others have spare CPU capacity.

Consider Scaling Out the Cluster:

If CPU usage is consistently high, adding more nodes may be required to reduce CPU contention.

Multicloud Infrastructure References & Best Practices

CPU Ready Time Best Practices:

Keep CPU Ready Time below 5%.

Avoid overcommitting vCPUs on heavily loaded hosts.

Monitor Prism Central Runway Metrics to predict future CPU resource needs.

Nutanix AHV CPU Scheduling Optimization:

Ensure proper VM sizing (avoid excessive vCPU allocation).

Balance workloads using Nutanix AHV DRS.

For high-performance databases like MySQL, optimizing storage access is critical.

Option B (Create additional vDisks for SQL data) is correct:

Multiple vDisks allowbetter parallelismin NutanixDSF (Distributed Storage Fabric), improving IOPS.

Option C (Use LVM to stripe SQL data across multiple vDisks) is correct:

Striping across multiple disksdistributes the load, reducing latency.

Option A (Thick provisioned vDisks) is incorrect:

Nutanixalways provisions vDisks thinly, and thick provisioningdoes not improve IOPS.

Option D (Thin provisioned vDisks) is incorrect:

All Nutanix vDisksare thin-provisioned by default.

When synchronous replication has been configured and a planned failover is required for datacenter maintenance, Nutanix recommends performing aplanned failoverto ensure data consistency and a clean transition of services.

From theNutanix Enterprise Cloud Administration (ECA)course materials:

“A planned failover ensures that data replication is complete and consistent between the primary and standby sites before the workload is migrated. This prevents data loss and ensures seamless recovery.”

Additionally:

“A planned failover can be initiated either from the primary site or from the standby site. This provides flexibility depending on operational preferences and site availability during maintenance windows.”

“Unplanned failovers should only be used in the event of unexpected site outages or catastrophic failures, as they may involve data loss or incomplete synchronization.”

Therefore, the correct approaches are to conduct a planned failover either from the standby site (B) or from the primary site (D). This ensures seamless workload transition during the datacenter maintenance event.

In Nutanix AHV-based clusters, when you want to ensure that a specific VM (e.g., a critical VM like a domain controller) is powered on before other VMs during a host startup or failover scenario, you use the Agent VM configuration setting.

Here’s the exact explanation from the Nutanix ECA course:

“Agent VMs are special VMs that are automatically powered on before other user VMs during host startup or recovery. This ensures that critical VMs, such as those that provide essential services, are always available first.”

In contrast:

✅Recovery Plan (A) — This is used in the context of DR and failover, typically with Nutanix Leap.

✅Host Affinity (B) — Host affinity rules control placement policies of VMs but not startup priority.

✅High Availability (C) — HA ensures VMs are restarted on surviving hosts but does not control startup order.

Therefore, setting the VM as an Agent VM guarantees that it is powered on before the other VMs during host start-up. Let me know if you’d like steps on how to configure an Agent VM within Prism Central or Prism Element!

The Nutanix Life Cycle Manager (LCM) is designed to manage and automate firmware and software upgrades across Nutanix clusters. However, firmware upgrades via LCM are not supported for single-node clusters. This limitation is documented in the ECA course as well as in LCM’s official release notes and guides.

From the Nutanix Enterprise Cloud Administration (ECA) course materials:

“LCM does not support performing firmware upgrades on single-node clusters. These clusters require manual upgrades, and LCM will not list any available firmware updates for them, regardless of the firmware revision state.”

The other options:

A is incorrect; single-node clusters don’t have this limitation specifically for “one-disk” firmware upgrades—it’s a complete limitation for all firmware tasks in LCM.

B is misleading; LCM is supported in general for Nutanix clusters, just not for firmware tasks in single-node clusters.

D is incorrect because lack of internet connectivity would typically show an error related to download or connectivity issues, not complete absence of firmware updates.

Understanding the Exhibit & Memory Allocation

Thehost has 128GB of physical RAM.

Thecurrent memory allocationacrossthree VMs (VM1, VM2, VM3) is 128GB, but only92GB is actually utilized.

This means there is36GB of unutilized memory available for allocation.

Step-by-Step Breakdown

Existing Memory Usage Before Adding VM4

Total Physical RAM:128GB

Used by running VMs (VM1, VM2, VM3):92GB

Unutilized Memory Available:36GB

After Creating and Running VM4

VM4 is allocatedmemory but only utilizes 28GB.

The table does not show VM4’s allocated RAM, but assuming it was given a reasonable allocation, it must have been taken from the36GB unutilized memory pool.

IfVM4 uses 28GB, theremaining unutilized memory is now (36GB - 28GB) = 8GB.

Maximum Memory Allocation for VM5

Sinceonly 8GB remains unutilized, the maximum memory VM5 can be allocated while still allowing it to power on is8GB.

Evaluating the Answer Choices

(A) 4GB❌(Incorrect)

More memory (8GB) is available, so limiting to 4GB is unnecessary.

(B) 8GB✅(Correct)

Theremaining unutilized memory after VM4 is 8GB, so VM5 can be allocated up to8GBwhile ensuring it can power on.

(C) 16GB❌(Incorrect)

Only8GB is left, so 16GB isnot possible.

(D) 32GB❌(Incorrect)

There isnot enough unutilized memoryto allocate 32GB.

Key Concept: Nutanix Memory Overcommit

Nutanix AHV supportsmemory overcommit, meaning VMs can be allocated more memory than physically available usingmemory ballooning and swapping.

However,to power on VM5 without impacting performance, it must fit within the available unutilized memory, which is8GB.

BMC (Baseboard Management Controller) updates can be applied per-node in Nutanix LCM, unlike AOS or AHV, which require cluster-wide upgrades.

Option B (BMC) is correct:

BMC firmwarecontrols remote management and power cycling of individual nodes.

Updating BMCdoes not impact the entire clusterand can be done per node.

Option A (AOS) is incorrect:

AOS upgrades affect the entire clusterand require cluster-wide consistency.

Option C (NCC) is incorrect:

NCC updatesapply across all nodes simultaneously, ensuring uniformity in checks.

Option D (AHV) is incorrect:

AHV updates require coordinated upgrades across hoststo maintain VM availability.

The Nutanix ECA course provides guidance on performance monitoring and troubleshooting for VMs, including metrics to analyze when determining whether additional vCPUs are needed. The scenario involves a VM experiencing performance issues, with the cluster performing well overall, suggesting the issue is VM-specific.

Extract from Nutanix Enterprise Cloud Administration (ECA) Course Documents:

Module: Performance Monitoring, Section: VM Performance Metrics"To determine if a VM requires additional vCPUs, analyze VM CPU Usage and VM CPU Ready Time. High CPU Usage indicates the VM is under heavy load, while high CPU Ready Time suggests the VM is waiting for CPU resources, both justifying additional vCPUs."

Module: Troubleshooting, Section: VM Performance Issues"When a VM experiences performance issues, VM CPU Usage and VM CPU Ready Time are critical metrics. CPU Usage shows demand, while CPU Ready Time indicates contention or scheduling delays, helping determine if more vCPUs are warranted."

Explanation of Options:

A. VM CPU UsageThis is correct. VM CPU Usage measures the percentage of CPU resources the VM is consuming. High CPU Usage (e.g., consistently above 80–90%) indicates that the VM is under heavy load and may benefit from additional vCPUs to handle the workload. The ECA course emphasizes:"VM CPU Usage is the primary metric to assess whether a VM’s CPU allocation is sufficient for its workload."

B. VM CPU Ready TimeThis is correct. VM CPU Ready Time measures the time a VM is ready to run but waiting for CPU resources from the hypervisor due to contention or oversubscription. High CPU Ready Time (e.g., above 5–10%) suggests that the VM is not getting enough CPU cycles, and adding vCPUs could alleviate the issue. The ECA course notes:"High VM CPU Ready Time indicates CPU contention, often resolved by adding vCPUs or optimizing resource allocation."

C. Host Memory Swap Out RateThis is incorrect. Host Memory Swap Out Rate indicates memory pressure on the host, causing memory pages to be swapped to disk. While this can affect VM performance, it is unrelated to CPU performance and does not justify adding vCPUs. The ECA course states:"Host Memory Swap Out Rate is relevant for memory-related issues, not CPU allocation decisions."

D. Host CPU UsageThis is incorrect. Host CPU Usage measures the overall CPU utilization of the host, not the specific VM. Since the cluster is performing well overall, high Host CPU Usage is unlikely, and it does not directly indicate whether the VM needs more vCPUs. The ECA course clarifies:"Host CPU Usage is a cluster-wide metric and less relevant for diagnosing VM-specific CPU performance issues."

Additional Context from ECA:

Performance Monitoring Tools: In Prism Element or Prism Central, VM CPU Usage and CPU Ready Time can be monitored underVM > Monitoror through dashboards. These metrics provide insight into the VM’s CPU demand and contention.

Adding vCPUs: The ECA course advises caution when adding vCPUs, as over-allocation can increase CPU Ready Time due to scheduling overhead. However, if both CPU Usage and Ready Time are high, adding vCPUs is justified.

Supporting Reference from Web Results:

The Nutanix Bible (https://www.nutanix.com/go/the-nutanix-bible) supports: "For VM performance issues, analyze VM CPU Usage and CPU Ready Time to determine if additional vCPUs are needed, as these metrics directly indicate CPU demand and contention."

TheBully VMs Listview in Prism Central’sIntelligent Operationsidentifies VMs that are consumingexcessive resources(CPU, memory, or storage IO) and causing resource starvation for other VMs.

From theNutanix ECA documentation:

“Bully VMs List identifies virtual machines with high resource consumption, enabling administrators to investigate and take action to prevent performance degradation in other VMs.”

The other options:

A (Constrained VMs): Shows VMs that are being starved of resources.

C (Inactive VMs): Shows VMs that are using little to no resources.

D (Overprovisioned VMs): Shows VMs with allocated resources beyond actual usage.

When using Metric or Entity Charts in Prism Central for performance monitoring, the most granular preset time interval that can be selected is1 hour.

From theNutanix Enterprise Cloud Administration (ECA)course materials:

“Prism Central provides performance data visualization with customizable time intervals. The smallest preset interval for metric and entity charts is 1 hour, providing highly detailed performance information over short periods.”

This allows administrators to monitor performance fluctuations at a fine-grained level, aligning with best practices for troubleshooting and optimization.

Syslog severity levels follow a standard numerical system, wherelower numbers indicate higher severity.

Option B (Severity Level 2) is correct:

Level 2 = CRITICAL→ Used forserious conditions requiring immediate attention.

Audit logs often generate Critical logsrelated tosecurity, access violations, or major failures.

A screenshot of a computer Description automatically generated

Options A (0), C (5), and D (7) are incorrect:

0 = Emergency (Too severe, only used for full system failures).

5 = Notice (Not critical, used for general system events).

7 = Debug (Not relevant for critical logs).

Storage Policies in Nutanix are applied through Categories, allowing policy-based automation and enforcement.

Option D (Assign the VM or VG to the same Category as the Storage Policy) is correct:

Nutanixapplies Storage Policies based on VM Categories, enablingflexibility in policy enforcement.

Option A is incorrect:

Storage Policies are not directly assigned at the VM or VG level—they apply through Categories.

Option B is incorrect:

Policies must be assigned toCategories, not directly to individual VMs/VGs.

Option C is incorrect:

Migrating to a storage container does not automatically apply a Storage Policy.

Multicast traffic can generate unnecessary overhead if it is not properly managed.IGMP Snooping (Option C)ensures thatmulticast packets are only sent to VMs that have requested them, rather than broadcasting to all VMs.

Option C (IGMP Snooping) is correct:

Itreduces unnecessary multicast trafficby ensuring that only subscribed VMs receive the packets.

It is supportednatively in AHV networking.

Option A (LACP) is incorrect:

Link Aggregation Control Protocol (LACP)improves bandwidth and redundancy but doesnot control multicast traffic.

Option B (UDP) is incorrect:

UDP (User Datagram Protocol) is a transport protocol, not a network optimization feature.

Option D (Network Segmentation) is incorrect:

Segmentation (VLANs, VPCs) isolates networksbut does not optimizemulticast traffic specifically.

Data-in-Transit Encryption ensures that replication traffic is encrypted while being sent over the internet.

Option D (Enable Data-in-Transit Encryption) is correct:

This encryptsreplicated data between clusters, ensuring security againstman-in-the-middle attacks.

Option A (Self-encrypting drive) is incorrect:

This protects data at rest, not during transmission.

Option B (UEFI Secure Boot) is incorrect:

Secure Boot prevents unauthorized OS modifications, but doesnot encrypt network traffic.

Option C (Data-at-Rest Encryption) is incorrect:

This encryptsstored data but does not secure replication traffic.

Nutanix Categories allow administrators to group related VMs, making Disaster Recovery (DR) planning easier.

Option B (Utilize Categories to organize VMs in Recovery Plans) is correct:

Categories help group VMsbased on application tiers(e.g.,database, middleware, web servers).

This ensuresorderly failoverwhile maintaining application dependencies.

Option A (Naming schema) is incorrect:

Naming conventions help, but theydo not provide functional organizationin recovery plans.

Option C (1:10 Recovery Plan to VMs) is incorrect:

The ratio depends onbusiness requirements, not a fixed number.

Option D (RESTful APIs) is incorrect:

Automation is useful, butit does not replace proper VM grouping via categories.

The Nutanix ECA course provides detailed procedures for performing hardware upgrades, such as adding host memory, to ensure cluster stability and data availability. Upgrading host memory requires safely preparing the node to avoid disrupting running VMs or cluster operations.

Extract from Nutanix Enterprise Cloud Administration (ECA) Course Documents:

Module: Cluster Management, Section: Hardware Upgrades"Before performing hardware upgrades, such as adding host memory, the node must be placed into maintenance mode. This ensures that all VMs are migrated to other nodes and the host is safely isolated from cluster operations."

Module: Host Maintenance, Section: Maintenance Mode"Placing a node into maintenance mode is the first step for hardware upgrades. Maintenance mode migrates all VMs to other nodes, stops the Controller VM (CVM), and prepares the host for safe shutdown or hardware changes."

Explanation of Options:

A. Gracefully stop the host by using the out of band management interfaceThis is incorrect. Stopping the host via the out-of-band management interface (e.g., IPMI or iLO) without first entering maintenance mode risks disrupting running VMs and cluster services. The ECA course warns:"Shutting down a host without maintenance mode can cause VM crashes and data unavailability, as VMs are not migrated."

B. Remove node from the clusterThis is incorrect. Removing a node from the cluster is a permanent action that detaches it from the cluster’s metadata and storage pool, requiring re-imaging to rejoin. It is not appropriate for a temporary hardware upgrade like adding memory. The ECA course states:"Removing a node is not required for hardware upgrades and should be avoided, as it disrupts cluster configuration."

C. Execute "shutdown -h now" from the AHV command line interfaceThis is incorrect. Running shutdown -h now on the AHV host without entering maintenance mode will abruptly stop the host, potentially crashing VMs and disrupting cluster operations. The ECA course notes:"Directly shutting down a host via CLI without maintenance mode risks data loss and service disruption."

D. Place node into maintenance modeThis is the correct answer. Placing the node into maintenance mode is the first step for hardware upgrades, as it safely migrates all VMs to other nodes, stops the CVM, and prepares the host for shutdown or hardware changes. The ECA course emphasizes that maintenance mode ensures cluster stability during upgrades.

Supporting Extract:"To upgrade host memory, place the node into maintenance mode using Prism Element or the CLI command ncli host maintenance_mode. This ensures safe VM migration and host isolation."

Additional Context from ECA:

Maintenance Mode Process: In Prism Element, maintenance mode can be enabled underHardware > Host > Enter Maintenance Mode. The process automatically migrates VMs using live migration, stops the CVM, and isolates the host. For AHV, the CLI command is ncli host maintenance_mode id= enable=true.

Memory Upgrade: After entering maintenance mode, the host can be safely powered off to add memory, then powered back on and exited from maintenance mode.

Supporting Reference from Web Results:

The Nutanix Bible (https://www.nutanix.com/go/the-nutanix-bible) confirms: "Maintenance mode is the required first step for host hardware upgrades, ensuring VMs are migrated and the node is isolated before changes like memory upgrades."

After a Prism Central upgrade, IAM authentication settings may require reconfiguration.

Option D (Log in with a local admin account) is correct:

If IAM authentication fails, thelocal admin account must be usedto check domain settings.

Option A (Ping the Domain Controller) is incorrect:

Network connectivity is important, but theissue is likely related to IAM settings, not network reachability.

Option B (Check firewall port 9441) is incorrect:

Port 9441 is used forSSO authentication, butport issues usually result in login delays, not complete failures.

Option C (Validate signing certificate) is incorrect:

While certificates can cause issues,local admin login should always work.

Snapshots that are part of an active recovery operation cannot be deleted until the process is completed or manually canceled.

Option A (Active recovery in progress) is correct:

Nutanix does not allow deletion of snapshots ifthey are being used in an ongoing recovery process.

The administrator shouldverify whether the snapshot is currently part of a Protection Domain or Disaster Recovery (DR) plan.

Option B (Ransomware encryption) is incorrect:

Nutanix snapshots are immutable by defaultandcannot be encrypted by external threats.

Option C (Approval policy denial) is incorrect:

Snapshot deletionsdo not require manual approval, unless controlled by an external workflow system.

Option D (Snapshot corruption) is incorrect:

Nutanixuses checksums to prevent corruption, so snapshots cannot besilently damaged.

Nutanix storage containers allow administrators to configure capacity reservations and advertised limits for better resource management.

Option D (Set Reserved Capacity to 10 GiB and Advertised Capacity to 500 GiB) is correct:

Reserved Capacityensures that10 GiB is always available for this container and not consumed by other containers.

Advertised Capacitydefines alogical limit of 500 GiBto prevent over-allocation.

Option A is incorrect:

Advertised Capacity of 10 GiB is too lowand does not match the requirement of a500 GiB storage container.

Option B is incorrect:

Only setting Advertised Capacity does not guarantee Reserved Capacity, meaning other containers could consume the reserved space.

Option C is incorrect:

Setting only Reserved Capacity does not enforce an upper limit, which could lead to overprovisioning.

A cluster runway below 365 days does not necessarily indicate an issue if Intelligent Operations determines that workloads are sustainable.

Option B (Because new workloads are sustainable) is correct:

Nutanixanalyzes resource trendsand marks clusters as healthyif new workloads are within projected capacity.

Option A (Storage Runway is still good) is incorrect:

Storage isone component, butCPU and memoryalso affect runway calculations.

Option C (Recommended resources) is incorrect:

Recommendations help optimize capacity, butdo not define cluster health.

Option D (Target is 1 month) is incorrect:

The scenario’s target window does not impact the actual runway calculation.

Enabling "Cluster Lockdown" in Nutanix is the best security measure to prevent password-based SSH logins.

Option C (Enable Cluster Lockdown) is correct:

Cluster Lockdowndisables password-based SSHandrequires key-based authentication.

Option A (Rename the nutanix user) is incorrect:

The Nutanix useris a system accountand cannot be renamed.

Option B (Block port 22) is incorrect:

This wouldprevent all SSH connections, includingkey-based logins, making administration difficult.

Option D (Delete the nutanix user) is incorrect:

Thenutanix useris required for system operations and cannot be removed.

In a dark site deployment, LCM does not automatically fetch updates from the internet. The administrator must manually upload compatibility bundles.

Option B (The latest compatibility bundle has not been uploaded) is correct:

Thecompatibility bundlecontainsfirmware mappings, allowing LCM to detect the correct BIOS version.

Option A is incorrect:

AOSdoes not need to be upgraded firstfor a BIOS update.

Option C is incorrect:

TheBMC firmware does not always need updatingbefore BIOS updates.

Option D is incorrect:

In a dark site deployment,LCM does not rely on an internet connection, so webserver access is not required.