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Certified Salesforce Sales Cloud Consultant (SP23)

Last Update Mar 29, 2024
Total Questions : 234

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Last Update Mar 29, 2024
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CRT-251 Total Questions : 231 Updated : Mar 29, 2024

Certified Salesforce Sales Cloud Consultant (SP23) Questions and Answers

Questions 1

Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the meantime, a consultant is preparing training to help end users get up to speed on the product.

Which two points should the consultant include in the training information?

Choose 2 answers

Options:

A.

Users can choose to show emails added via EAC in the Related Lists activities view.

B.

Users must connect an email account to Salesforce and agree to terms before they can send emails in Lightning.

C.

Users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list.

D.

Users can share individual emails or make them private.

Questions 2

Cloud Kicks recently purchased Salesforce and the leadership team is excited about being able to forecast more accurately. Sales managers say that making updates to54. forecasted amounts during the pipeline meetings is time consuming, and it's difficult to review all of the committed opportunities within the meeting time.

What should the consultant recommend to help make meetings more efficient while making real-time forecast updates?

Options:

A.

Use in-line editing to update the forecast amount for records.

B.

Modify many opportunities at one time in a list view.

C.

Only review non-committed opportunities during the meetings.

D.

Have reps use the Kanban view to move opportunities between stages.

Questions 3

Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, a combination of several different activities result in a successful sale.

How should the consultant configure Salesforce to track which marketing activities influenced the customer to make a purchase?

Options:

A.

Implement Customizable Campaign Influence.

B.

Create a junction object between Campaign and Opportunity.

C.

Use Surveys to request the information from the customer.

D.

Make the Primary Campaign Source required.

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