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L4M6 Supplier Relationships Questions and Answers

Questions 4

Which of the following options are legitimate reasons for terminating a contract? Select TWO that apply.

Options:

A.

You ordered 10,000 items instead of 1,000

B.

One of the contracted parties has clearly failed to perform its duties

C.

There has been a serious breach of contract terms

D.

Your internal stakeholder requested the wrong items

E.

Your MRP system placed a replenishment order that you do not need

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Questions 5

What is a valid reason for terminating a commercial relationship?

Options:

A.

Fulfilment of the contract

B.

One late delivery

C.

The other party seeks to trade with other parties alongside you

D.

A change of management within the other party, but no change to the company ethos

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Questions 6

A 'restricted market' is likely to arise when the entry costs for new suppliers are prohibitively high, and levels of market profitability amongst existing suppliers may be relatively low. Is this a true statement?

Options:

A.

No, entry costs are low in all markets due to technology, and this is increasing profitability significantly

B.

Yes, these markets usually have only a small number of competent and capable suppliers

C.

No, usually these markets have a regular flow of new suppliers entering them

D.

Yes, new entrants are low; however, due to high competition, profit levels are always very high

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Questions 7

Beyond Say is a manufacturer of diamond rings. It sources a lot of different parts to create its products including diamonds, gold, cardboard boxes for the rings to go in, as well as stationary and copier paper for the offices. Although it doesn't buy many diamonds, these represent a large part of Beyond Say's spend. Which category of spend would diamonds represent?

Options:

A.

Option

B.

Option

C.

Option

D.

It isn't possible to tell

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Questions 8

Francisco has entered a partnership with Pedro, who is a key supplier, and wants to ensure that the partnership achieves all of Francisco’s goals. As well as qualitative and quantitative KPIs, what other measures could Francisco take to ensure the partnership is a success?

Options:

A.

Do frequent appraisals on the supplier

B.

Conduct regular audits

C.

Ensure there is a damages clause in the contract

D.

Threaten the supplier with termination if he underperforms

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Questions 9

Which of the following would not affect rivalry in a marketplace? Select TWO.

Options:

A.

industry growth or decline

B.

exit barriers

C.

switching costs

D.

supply chain disruption

E.

legislative changes

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Questions 10

A partnership relationship in portfolio analysis is appropriate for which category of procurement?

Options:

A.

Strategic security

B.

Tactical profit

C.

Tactical acquisition

D.

Strategic critical

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Questions 11

Kyle Crant is a procurement director at ATSS Ltd and has introduced a new policy within the procurement function. The policy requires the procurement function to obtain quotations from multiple suppliers if a contract is worth over £10,000. What is the primary aim of this policy?

Options:

A.

To ensure value for money is achieved

B.

To allow procurement to select the lowest price

C.

To enable a reduction in competition

D.

To deliver an agile process

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Questions 12

Which of the following are characteristics that differentiate between a partnership relationship and traditional contracting relationships? Select THREE.

Options:

A.

Lower costs

B.

No tender process

C.

Early supplier involvement

D.

Supplier KPIs

E.

No defined end period

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Questions 13

A textile company is purchasing a new item which is low value. This item is likely never to be required again by the company and is widely available from many different suppliers. Which commercial relationship type would be most effective for the buyer to choose?

Options:

A.

Adversarial

B.

Closer tactical

C.

Outsourcing

D.

Partnership

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Questions 14

Which circumstances make a buyer more attractive to the supplier?

Options:

A.

Where the brand profile is high

B.

When the buyer negotiates longer credit terms

C.

Where the buyer exercises a stringent code of conduct

D.

When the buyer is very procedural in its systems

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Questions 15

George is running a competition to find a supplier to install solar panels on the roof of his factory. The energy this produces will power some of the machines. Cost is an important factor, but there are also other considerations that are important such as how long the solar panels will last, and the maintenance costs if they ever break. What should George do?

Options:

A.

Use a weighted award criteria

B.

Only invite suppliers he knows will be able to provide good quality products which won’t break

C.

Run a separate tender for a company who can provide reactive maintenance to the solar panels

D.

Evaluate the bids on price only as this is an important factor

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Questions 16

Matt Blanche is the manager of a procurement team. Two high-performing individuals in the team have regular conflicts between them. Which of the following resolutions would be appropriate to resolve the conflict? Select all that apply.

Options:

A.

Set up individual meetings with the staff members to see if the issues are personal or work-related

B.

Set up a meeting with the individuals and set mutual targets for both of them

C.

Move one of the staff members to another team

D.

Avoid the issues and let the staff members resolve their differences themselves

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Questions 17

A low-cost fashion retailer based in Europe is looking at adding value in their procurement activities. The retailer buys clothing for resale with a very small profit margin applied, relying on volume sales to make a profit. Which of the following added-value approaches will be the most critical for the procurement team of the retailer to focus on with their supply chain?

Options:

A.

Improving timescales

B.

Quality enhancement

C.

Reduction of inventory

D.

Price management

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Questions 18

Which of the following documents can be used at the selection stage of a tender process to ensure that short listed bidders meet the requirements of the buying organisation? Select TWO.

Options:

A.

Request for Information

B.

Request for Quotation

C.

Pre-Qualification Questionnaire

D.

Invitation to Tender

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Questions 19

Within a supplier's terms and conditions, they have a 'mutual termination for convenience' clause, which requires either party to provide 30 days' notice. Before the buyer signed the agreement, a procurement colleague recommended that the buyer should request this be amended to 90 days' notice. Was this amendment the correct thing to do?

Options:

A.

Yes, as this will allow the buyer enough time to mobilize a new contract

B.

Yes, as the buyer will then be responsible for providing additional business to the supplier

C.

No, as this will be in breach of statutory contract law requirements

D.

No, as this will guarantee a hostile end to the buyer-supplier relationship

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Questions 20

Which of the following are Intellectual Property Rights that you would you encounter in procurement and supply contracts? Select THREE.

Options:

A.

Method Statements

B.

Risk Assessments

C.

Patents

D.

Copywrite

E.

Trademark

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Questions 21

The purpose of supplier pre-qualification is to identify suppliers that have the financial stability to assist in continuous supply. Is this statement TRUE?

Options:

A.

Yes, because profitability ratios are always used to determine the most suitable potential supplier

B.

Yes, although the sustainability of supply should be determined by considering other factors

C.

No, financial stability can be determined by accountants only

D.

No, the most important aspect of determining supplier suitability is by trial orders

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Questions 22

In the public sector, there are many sources of information that a buyer can use to identify a suitable supplier. Which of the following could be used? Select THREE

Options:

A.

Intranet

B.

Tradeshows

C.

OJEU

D.

Internal stakeholders’ knowledge

E.

Procurement Platforms

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Questions 23

Phone Maker Incorporated is a manufacturer of mobile phones. It is considering investing in a partnership with its supplier of batteries and circuit boards as it wishes to produce new models of its phone more regularly. What is the main driver for Phone Maker Incorporated?

Options:

A.

Cheaper costs

B.

Changes in the marketplace

C.

Better quality products

D.

Reduced product life-cycles

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Questions 24

When a large organization partners with a small supplier to develop new technology, it is necessary for regular communication. Is this statement true?

Options:

A.

No, because partnerships do not require regular communication during development of new technology

B.

Yes, because partnerships require regular communication to succeed in meeting mutual objectives

C.

Yes, because a small supplier must be told what to do and when, because they have fewer employees

D.

No, because regular communication will stop a small supplier from doing their work

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Questions 25

Which of the following is characteristic of an adversarial relationship?

Options:

A.

The communication is always poor

B.

The price is more important than the quality of the product

C.

They are only used for one-off purchases

D.

The outcome of the deal is more important than the long term relationship

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Questions 26

The executive board of a manufacturing company is requesting support from the procurement team because the company needs to improve its levels of profitability. After segmenting the overall spend by value and risk of supply, the senior buyer for the company is planning to undertake a cost modelling activity. This will be undertaken with a cross-organisational team of internal stakeholders and key strategic suppliers. What would be the buyer's initial objective from the cost modelling activity?

Options:

A.

To understand the supplier's investment plans

B.

To understand the supplier's financial status

C.

To understand the supplier's pricing strategy

D.

To understand the supplier's competitive threats

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Questions 27

Which of the following tender processes available to a buyer involves a Pre-Qualification Questionnaire (PQQ) to identify, assess, and create a shortlist of suppliers being invited to the Invitation to Tender (ITT) stage? Select TWO that apply.

Options:

A.

Open Procedure

B.

Mini-Competition Procedure

C.

Restricted Procedure

D.

Two-stage Procedure

E.

Competitive Bidding Procedure

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Questions 28

Partnership sourcing is often considered a ‘high-risk’ strategy for a buyer. Which of the following is not a risk generally associated with partnership sourcing?

Options:

A.

Sharing commercially sensitive data with another party

B.

Single-sourcing may leave the buyer without a supply if the supplier goes into liquidation

C.

Reduced waste in the supply chain

D.

Supplier may become complacent

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Questions 29

What is value mapping?

Options:

A.

Analysing the costs that go into making a product

B.

Creating value through the elimination of waste and operational inefficiencies

C.

Segmenting suppliers based on the value they bring to the company

D.

Make vs Buy decision

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Questions 30

A doctor's surgery requires a complex database system to manage all of its patients data, which is highly sensitive. The system also needs to link to other departments of the health service such as physiotherapy and intensive care. The Manager of the surgery is considering outsourcing the management of the database to an IT company. What is the Manager's main motivation for doing this?

Options:

A.

The supplier is an expert in their field

B.

This will result in economies of scale

C.

This will free-up internal resources

D.

This will result in cost-savings

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Questions 31

A medical consumables buyer has adopted a close relationship approach with their suppliers that are considered to be complicated, technical suppliers. Is this the right approach?

Options:

A.

Yes, as the items are of high financial risk

B.

No, as there is often a supply risk with items offered

C.

Yes, as all the items supplied are off the shelf

D.

No, as there are only a small number of suppliers in the marketplace

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Questions 32

What is collaborative inertia?

Options:

A.

the concept that the value and performance of two companies combined will be greater than the sum of the separate individual parts

B.

A situation when the apparent output from collaboration is considerably less than expected

C.

When a partnership is unable to create new ideas

D.

Where a third party is invited to join a partnership.

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Questions 33

Which of the following is a valid reason for ending a relationship with a supplier?

Options:

A.

the supplier delivered one delivery late

B.

force majeur

C.

the contract has ended

D.

the supplier has a new CEO who you don't like

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Questions 34

A partnership between a software development company and a software supplier has recently been created. In order for the partnership to be successful, what is a critical action to take in the early stages of their relationship?

Options:

A.

Define the standards both parties are expected to meet

B.

Look at costing models

C.

Promote the new partnership

D.

Complete audits on the performance of both parties

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Questions 35

In an oliogopy market, what would a regulator do?

Options:

A.

prevent price fixing and collusion

B.

stop the market becoming a monopoly

C.

ensure value for money for buyers

D.

ensure health and safety standards

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Questions 36

Which of the following is not a stage in the relationship life-cycle?

Options:

A.

on-boarding

B.

qualification

C.

performance management

D.

design the specification

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Questions 37

Which of the following are valid strategies for dealing with conflict? Select THREE

Options:

A.

Competing

B.

Collecting

C.

Contesting

D.

Compromising

E.

Collaborating

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Questions 38

Is it correct to suggest that the sole objective of partnership sourcing is to achieve the lowest acquisition cost?

Options:

A.

Yes, the concept of 'lowest acquisition cost' focuses on collaboration just like partnership sourcing does

B.

Yes, because the concept of 'lowest acquisition cost' ignores the quoted price and focuses on long-term cost factors

C.

No, because partnership sourcing considers 'lowest acquisition cost' together with aspects of supplier partnerships

D.

No, partnership sourcing is not applicable in one-off capital purchases where the concept of 'lowest acquisition cost' applies

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Questions 39

Marcus is an account manager for a company that sells maintenance spares for air conditioning units. He has a customer who persistently pays late, is very demanding in terms of constant requests, and the profit margin on the account is minimal. If Marcus were to use a supplier preferencing model to map this customer, what category would he place them into?

Options:

A.

Core

B.

Exploitable

C.

Nuisance

D.

Development

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Questions 40

A garden centre has recently purchased some lollypop sticks to use as plant labels. The staff have written the name of the plant on the lollypop stick and put it next to the plant. This helps them identify which plant is which. However, after a couple of weeks, the lollypop sticks have become mouldy and the writing has faded. Staff are now struggling to identity their plants. The Manager of the garden centre is considering returning the lollypop sticks and asking for a full refund as they were not fit for purpose. Can the Manager do this?

Options:

A.

Yes- the lollypop sticks have gone mouldy- this is unacceptable

B.

Yes- so long as the manager kept the receipt

C.

No- as this was not the lollypop sticks intended purpose

D.

No- the manager cannot prove that the product is faulty

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Questions 41

Security company ARLA has recently won a new contract for guarding a school. Another company, ENA, has previously been providing the contract and employed the current guard who has worked at the school for 5 years. What key legal issue needs to be considered when the current relationship is terminated and the new company takes over?

Options:

A.

Intellectual property rights

B.

Sustainability policies

C.

Employment rights

D.

Quality policies

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Questions 42

Which of the following are considered value-adding primary activities?

    Inbound logistics

    Firm infrastructure

    Technology development

    Marketing and sales

Options:

A.

2 and 4 only

B.

3 and 4 only

C.

1 and 2 only

D.

1 and 4 only

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Questions 43

A vehicle company has a partnering relationship with the manufacturer of its engines. The manufacturer is considered a key partner and is already involved in product development at the vehicle company in several strategic projects. The car company and engine manufacturer have integrated systems for a just-in-time (JIT) delivery. Is this an example of a significant integration partnership?

Options:

A.

No, it is an example of a less time-intensive partnership

B.

No, as there is a short-term focus on the relationship

C.

Yes, as this is an example of a target costing approach

D.

Yes, because it includes elements of joint product development

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Questions 44

When using competitive forces theory, suppliers are powerful in which of the following situations? Select THREE that apply.

Options:

A.

There are few substitute products

B.

The product is highly differentiated

C.

There is potential for backward integration

D.

The switching costs are high

E.

The volume purchased is not important

F.

The product is undifferentiated

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Questions 45

According to Mendelow, there are four ways stakeholders can be managed, depending on the amount of power they have, and how interested they are in your project. What are these four categories?

Options:

A.

Keep satisfied, keep informed, minimal effort, no effort

B.

Manage closely, manage loosely, keep satisfied, keep informed

C.

Minimal effort, manage closely, keep informed, keep satisfied

D.

Keep informed, keep happy, keep satisfied, keep notified

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Questions 46

Which of the following statements are true of a market place which is considered a 'perfect competition'? Select TWO.

Options:

A.

there are no barriers to entry

B.

suppliers are selling differentiated products

C.

competition is at its highest level possible

D.

competition is not strong

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Questions 47

Which stage of team development is usual at the outset of working with stakeholders?

Options:

A.

Storming

B.

Performing

C.

Norming

D.

Forming

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Questions 48

A procurement category manager has been asked to advise the project team on the appropriate selection and awarding process for a complex procurement project in a multi-geographical organisation. It is likely the specification will be updated during the process, and several phases of negotiation will be required throughout. This will include final negotiations with the winning bidder. The team are therefore aware it will be a time-consuming project. Which process should be advised?

Options:

A.

Open tender

B.

Restricted tender

C.

Competitive dialogue

D.

Request for quotation

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Questions 49

Which of the following are advantages for the buyer of early supplier involvement with the buyer's product development team?

Options:

A.

1 and 2 only

B.

1 and 3 only

C.

2 and 3 only

D.

2 and 4 only

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Questions 50

In which procurement process is a PQQ not issued?

Options:

A.

Open

B.

Restricted

C.

Competitive Procedure with Negotiation

D.

Competitive Dialogue

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Questions 51

Kinky Boots Ltd provides high heeled shoes in large sizes. Their target market are Drag Queens. There are a couple of rival shoe manufacturers in this market and Kinky Boots Ltd offer the cheapest high heels. What strategy is Kinky Boots Ltd employing in terms of competitive advantage?

Options:

A.

cost leadership

B.

differentiation

C.

cost focus

D.

differentiation focus

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Questions 52

‘tail spend’ is a common category used in procurement and describes a category of items. What characteristics do theses items have?

Options:

A.

High value, low volume

B.

High value, high volume

C.

Low value, high volume

D.

Low value, low volume

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Questions 53

A company is relocating its manufacturing base to a low-cost country and is considering a partnership with a local supplier for its key components rather than a tender process. Although there are some concerns regarding confidentiality and component competitiveness, the procurement director is recommending a partnership strategy to the board of directors. The recommendation is based on a range of advantages including, but not limited to, gaining local market knowledge. Is this a valid recommendation?

Options:

A.

No, because confidentiality risk will be higher in a partnership

B.

Yes, as intellectual property costs will be lower in a partnership

C.

No, local market knowledge is guaranteed in a tender process

D.

Yes, as investment costs can be shared in a partnership

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Questions 54

What is the correct order of the stages of team development?

Options:

A.

Forming, storming, norming, performing

B.

Forming, norming, performing, storming

C.

Storming, forming, performing, norming

D.

Storming, forming, norming, performing

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Questions 55

What is a key driver for developing a partnership relationship?

Options:

A.

Unrestricted market

B.

Well-understood services

C.

Fast-changing technology

D.

Low-risk supplies

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Questions 56

Which of the following would be benefits of partnership sourcing? Select TWO that apply.

Options:

A.

Reduction in inflation

B.

Reduction in costs

C.

No need for contracts

D.

Reduction in stakeholder numbers

E.

Continuity of supply

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Questions 57

The Public Sector in the UK is unable to enter into formal partnership relationships with any supplier. Is this statement TRUE?

Options:

A.

Yes- the Public Sector is regulated by EU procurement regulations which prohibits this

B.

Yes- the Public Sector is unable to enter partnerships because they operate in a monopoly market

C.

No- the Public Sector can enter into partnership relationships with suppliers providing they have tendered the opportunity

D.

No- the Public Sector can enter into partnership relationships when contracts are over the threshold value.

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Questions 58

Kirsty is designing a specification for a new contract and wants to include some qualitive KPIs for the new supplier, as well as quantitative. Which of the following could she include? Select TWO.

Options:

A.

Deliveries in full and on time

B.

Information sharing

C.

Trust

D.

Cost savings

E.

Early supplier involvement

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Questions 59

Products or services that are more suitable for partnership sourcing match which of the following criteria?

Options:

A.

1 and 2 only

B.

2 and 3 only

C.

1 and 3 only

D.

2 and 4 only

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Questions 60

When overcoming stakeholder resistance in a procurement-led project, which of the following groups would have the highest level of influence on other stakeholders?

Options:

A.

2 and 3 only

B.

1 and 4 only

C.

1 and 2 only

D.

3 and 4 only

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Questions 61

Which of the following characteristics are typical of a partnership approach relationship between a buyer and supplier?

    Win:Lose (distributive) style negotiations

    Joint key performance indicator (KPI) measurement

    Definitive contract end period

    Transparent information sharing

Options:

A.

1 and 2 only

B.

2 and 3 only

C.

1 and 4 only

D.

2 and 4 only

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Questions 62

Which of the following are not stages of team development? Select TWO.

Options:

A.

Forming

B.

Mourning

C.

Achieving

D.

Adjourning

E.

Accepting

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Questions 63

Laura is working with suppliers on the design of a component for a new boiler. One of the current suppliers suggested manufacturing the component from plastic they recently developed and patented, rather than commonly used brass. What competitive force is this supplier creating in the market to affect competition?

Options:

A.

New entry

B.

Substitute

C.

Buyer power

D.

Supplier power

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Questions 64

A company's analysis shows that some of their products from a supplier fall into the 'strategic' segment of the supply positioning grid. They are meeting with the supplier with the intention that they enter into a partnership. The supplier views the company as 'core' to their business. Which one of the following factors would be most important in determining that a partnership agreement would be good for both companies?

Options:

A.

They have a high spend with the supplier

B.

They have a low spend with the supplier

C.

Their products are technically simple

D.

There are many suppliers in the market

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Questions 65

An automotive company has hired Tom as the procurement manager. Tom is to manage a team of two people who have worked in the department for a number of years. Conflict exists between the two members of staff due to an overlap of responsibilities. Which of the following processes would be most appropriate for Tom to use to reduce this conflict?

Options:

A.

Tom could avoid mentioning the conflict and hope that it is resolved without action

B.

Tom could hire an additional member of staff to take on some of the duties

C.

Tom could restructure the team so both members do not have to work together

D.

Tom could arrange a meeting and set performance targets for each member

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Questions 66

A buyer is intending to purchase a new product for their business; however, the market has a large number of suppliers. What would be the most beneficial way for them to initially narrow down the supply options?

Options:

A.

Look at lowest-cost suppliers only

B.

Predefine minimum standards suppliers must meet

C.

Go only to companies they have bought other products from

D.

Preselect companies who have the largest market share

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Questions 67

Which of the following are examples of internal stakeholders of a manufacturing repair organisation? Select TWO that apply.

Options:

A.

Bank manager

B.

Finance director

C.

Trade union managers

D.

Maintenance engineers

E.

Shareholders

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Questions 68

In the Purchasing Portfolio Matrix, a leverage product is a product in a market where it is easy to switch suppliers and the quality is standardized. Is this TRUE or FALSE?

Options:

A.

False, the product is in a supply market which is highly complex and the product is of low importance

B.

False, the product is in a supply market which is highly complex and the product is of high importance

C.

True, the product is in a supply market which is of low complexity and the product is of high importance

D.

True, the product is in a supply market which is of low complexity and the product is of low importance

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Questions 69

A university based in Europe has an objective to increase the number of students coming from the United States of America (USA). The university appoints a consultant with specialist knowledge of the USA market and has issued them with a performance-based specification. Which of the following is a characteristic of a performance specification?

Options:

A.

It provides details of how the services must be carried out

B.

It encourages innovation from the supplier

C.

It enables the buyer to detail technical information

D.

It ensures the supplier must conform with the specification

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Questions 70

The CEO of a business has asked his procurement manager to source new machinery for the factory. This machinery will help create a new line of products which will give the company a competitive edge. The CEO is heavily invested in this procurement activity as profits have been lower than expected this year and this new line of products could help increase profitability. How should the procurement manager include the CEO in the procurement activity?

Options:

A.

It is important to keep the CEO informed of all decisions that are made

B.

It is important to keep the CEO satisfied as he runs the business

C.

The CEO is a key player- so it is important he is involved early in the process

D.

The CEO is a key player- so should be given regular updates on progress

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Questions 71

According to Michael Porter, what is procurement?

Options:

A.

a support activity which provides a source of competitive advantage

B.

a primary activity which provides a source of competitive activity

C.

a primary activity which provides value for money

D.

a secondary activity which provides value for money

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Questions 72

Joseph works as a category manager for a large electricity supply company. His company is one of six electricity companies in the country. All have a high annual spend on the same specifications of cable. There are only five cable manufacturers capable of supplying the cables. Joseph has established all the suppliers use the same raw materials using the same types of manufacturing lines. Prices tendered by all suppliers are very similar. After paying for the cable, Joseph’s company spends an additional 25% on moving and installing the cable. In order to enable Joseph to gain advantage over the other electricity companies, which type of supplier relationship should he adopt?

Options:

A.

Single-sourced

B.

Closer tactical

C.

Transactional

D.

Partnership

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Exam Code: L4M6
Exam Name: Supplier Relationships
Last Update: Oct 1, 2025
Questions: 243
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