Apply and manipulate Outlook program options

• set general, mail, calendar, tasks, notes and journal, advanced, and language options

Manipulate item tags

• categorize items, set flags, set sensitivity level, mark items as read or unread, and view message properties

Arrange the Content pane

• show or hide fields in a list view, change the reading view, and use the Reminders window and People pane

Apply search and filter tools

•  use built-in Search folders

Print an Outlook item

• print attachments, calendars, multiple messages, multiple contact records, tasks, and multiple notes

Create and send email messages

• specify a message theme; specify plain text, rich text, or HTML message content format; show or hide the From and Bcc fields; set a reminder for message recipients; specify the sending account; specify the sent item folder; configure message delivery options; configure voting and tracking options; and send a message to a contact group

Create and manage Quick Steps

•  perform, create, edit, delete, and duplicate Quick Steps, reset Quick Steps to default settings

Create item content

•  insert graphical elements, insert a hyperlink

Format item content

•  use formatting tools, apply styles, create styles and themes, use Paste Special, and format graphical elements

Attach content to email messages

•  attach an Outlook item, attach external files

Clean up the mailbox

•  view mailbox size, save message attachments, save a message in an external format, ignore a conversation, and use clean-up tools

Create and manage rules

•  Create, modify, and delete rules

Manage junk mail

•  allow a specific message (Not junk) and filter junk mail with Never Block Sender, Never Block Sender’s Domain, Never Block this Group or Mailing List, and Block Sender

Manage automatic message content

•  manage signatures, specify the font for new HTML messages, plain-text messages, specify options for replies and forwards, and set a default theme for all HTML messages, stationery, and fonts

Create and manipulate contacts

•  modify a default business card, forward a contact, and update a contact in the address book

Create and manipulate contact groups

•  create a contact group, manage contact group membership, show notes about a contact group, forward a contact group, delete a contact group, and send a meeting to a contact group

Create and manipulate appointments and events

•  set appointment options, print appointment details, forward an appointment, and schedule a meeting with a message sender

Create and manipulate meeting requests

•  set response options, update a meeting request, cancel a meeting or invitation, and propose a new time for a meeting

Manipulate the Calendar pane

•  arrange the calendar view, change the calendar color, display or hide calendars, and create a calendar group

Create and manipulate tasks

•  create a task, manage task details, send a status report, mark a task as complete, move or copy a task to another folder, assign a task to another Outlook user, accept or decline a task assignment, update an assigned task, and use Current view

Create and manipulate notes

•  create a note, change the current view, and categorize notes

Create and manipulate Journal entries

•  automatically record Outlook items, automatically record files, and edit a Journal entry