OmniStudio-Developer Salesforce Certified OmniStudio Developer (SP25) Questions and Answers

The FlexCard Player component is used to display FlexCards in a community page. The developer needs to add the FlexCard’s API name to the FlexCard Player component to configure the FlexCard for deployment in a community.

According to the Integration Procedure Actions page, “To pass data from a Set Values action to a DataRaptor action, add the Set Values action name to the Additional Input field of the DataRaptor action.” 

In OmniScripts, if you need to apply a function (like COUNTIF) to dynamic data and show the result immediately, the Formula element is the correct choice.

B. Formula element – The Formula element supports real-time calculation using OmniStudio expression functions (like COUNTIF, SUM, etc.) and updates values instantly on the screen without the need for server calls.

Incorrect Options:

A. Set Values element is used to set static or conditional values but doesn’t support formula evaluation.

C. Range element is used for value comparisons and conditions, not for calculations.

The correct answer is D. Data Mapper Turbo Extract, based on best practices in the official OmniStudio documentation.

From the OmniStudio Developer Guide → DataRaptors → Turbo Extract:

DataRaptor Turbo Extract is a lightweight, high-performance extract designed specifically for retrieving data from a single Salesforce object, where no data transformation or complex joins are required.

It is recommended over DataRaptor Extract for performance reasons when only one object and minimal transformation is needed.

Why not the others?

A. DataRaptor Load is used for writing data to Salesforce, not retrieving.

B. DataRaptor Transform is used when you need to transform data, not simply extract it.

C. DataRaptor Extract can be used, but Turbo Extract is preferred for the use case of single object, no transformation — per best practices.

Cloning an Integration Procedure creates a copy of it that can be modified and used independently from the original one. This is useful when the new Integration Procedure has a different purpose or functionality than the original one

The Lookup element is used to retrieve data from a single field in a Salesforce record. The Lookup element allows the developer to specify the object, field, and filter criteria for the data retrieval. The Select element is used to display a list of options for the user to choose from. The HTTP Action element is used to send or receive data from an external system using HTTP methods. The DataRaptor Post Action element is used to create or update Salesforce records using a DataRaptor Transform.

 Using the LIMIT filter on the Extract definition allows the developer to specify the maximum number of results to return from the DataRaptor Extract. Defining a formula with the Filter function is used to filter the results based on a condition. Using a Custom Output Type when creating the DataRaptor is used to define the structure of the output data. Setting the Limit Property on the Action that calls the DataRaptor Extract has no effect on limiting the results.

To retrieve (read) data from Salesforce objects:

A. Data Mapper Extract Action – Correct. A DataRaptor Extract is specifically used to retrieve data from Salesforce, based on input parameters or context.

C. Lookup Input Element – Correct. This is used within OmniScripts to look up a record by matching input data, essentially performing a read operation.

Incorrect Options:

B. DataRaptor Post is not a valid DataRaptor type.

D. DataRaptor Load Action is used for writing/updating data, not retrieving it.

 The Use Data JSON property must be selected in the properties of the Type Ahead Block in order to display the fetched data in the fields. The Lookup Mode property is used to specify the type of lookup to perform. The FirstName, LastName, and BirthDate fields can be placed inside or outside the Type Ahead Block. The typeHead key is in the correct format.

The Repeatable Mode property on the data table elements allows the developer to display multiple records in a single data table. The Repeat Records feature on the FlexCard Setup tab is used to display multiple FlexCards for each record in a data source. The Record Looping feature on the data table elements is used to iterate over a list of records and perform actions on each record. The Overwrite Target for all Null input checkbox on the Account id field is used to overwrite the existing value in the target object with null if the input value is null.

 A Set Values Action in a Value field and a Remote Action in an Additional Output value field can execute a function like CONCAT or DATEDIFF by using the syntax {{function(parameters)}}. For example, {{CONCAT(‘Hello’, ‘World’)}} or {{DATEDIFF(‘2021-01-01’, ‘2021-01-31’)}}.

The correct syntax for merge codes in OmniScript is %%sNodeName%%, where NodeName is the name of the JSON node in the data source. The other options are either missing the s or using incorrect symbols.

The correct syntax for the Send JSON Path is ActionName: BlockName, where ActionName is the name of the action element and BlockName is the name of the block element that contains the output data. The other options are either missing the colon or using incorrect names.

A Text Block element allows the developer to display read-only text in a table format, using merge codes to dynamically include data from the data JSON. A Rich Text Area element is used to display formatted text with images and links. A Text Area element is used to display editable text in a single line or multiple lines. An Edit Block element is used to display editable fields in a form layout.

 According to the OmniStudio Developer Guide, “To upsert a record, select the Upsert Key checkbox for the field that contains the unique identifier for the record. If you want to create a new record when no match is found, select Is Required for Upsert.” Therefore, the correct answer is B.

The Additional Input property allows the developer to specify additional input parameters to be sent to the Integration Procedure element. The input parameters can be specified as a JSON object or as a list of key-value pairs. If the developer checked Send Only Additional Input, then only the input parameters specified in Additional Input are sent, and the SEND/RESPONSE TRANSFORMATIONS are ignored. Therefore, the developer needs to specify the same input parameters as in the SEND/RESPONSE TRANSFORMATIONS in Additional Input. Option C shows how to do this using a JSON object with two properties: “DBExtractAction:Account” and “DBExtractAction:SecondaryAccount”. The values of these properties are the same as in the SEND/RESPONSE TRANSFORMATIONS. 

A DataRaptor Transform can simplify nested data by transforming it into a flat structure. The developer can use JSON paths to map the input data to the output data and define the output structure.

The Target property in publishing Options determines where the FlexCard will be displayed. Setting it to the Community page will make the FlexCard available in the community

Option C is the correct way to configure Additional input to send exactly the same data as Input Data. The Additional input should have a key/value pair for each field in Input Data, and the value should be set to {{InputData.field}} for each field. This will pass the value of Input Data for each field to Additional input.

QUESTIONNO: 23

A healthcare company wants to enable its subscribers to add, edit, or delete dependents related to their policy Community portal. The developer on the project decides to use an MniScript.

How should the developer configure the OmniScript to providethis functionality?

A. Use an Edit Block element configured with Remote Actions.

B. Use an Edit Block element configured with SOQL statements.

C. Use an Input Block element and a DataRaptor Post Action element.

D. Use a Text Block element and a Remote Action element.

Answer: A

An Edit Block element configured with Remote Actions allows the developer to create a dynamic table that can display, add, edit, or delete records from a Salesforce object. The Remote Actions can be configured to perform CRUD operations on the object using SOQL or Apex.

The Upsert Key checkbox indicates that the field is used as a key for upserting records. The Is Required for Upsert checkbox indicates that the field is mandatory for upserting records. The developer needs to check both checkboxes on the Account Id field to update the Account status only if the Account record already exists. Otherwise, a new account will be created.

According to the Troubleshoot Flow Errors page, one way to troubleshoot errors is to “check the debug logs for the community”. Another way is to use the Action Debugger tool, which “lets you test and debug actions in OmniStudio”. 

According to the OmniStudio Developer Guide, “DataRaptor Transform actions can convert JSON to XML and vice versa.” Therefore, the correct answer is C.

The LWC PubSub Message flag in the Set Values action of the parent OmniScript enables the parent OmniScript to send data to the embedded OmniScript using a custom event. If this flag is not set, the data will not be passed to the embedded OmniScript

 The Params node contains the data that is passed from the parent FlexCard to the child FlexCard. The developer should use {Params.postalcode} to refer to the contact’s postal code in the child FlexCard.

The Send JSON Path syntax for accessing an element from an Integration Procedure structure is BlockName.ElementName. In this case, the BlockName is BlockX and the ElementName is ActionZ. The colon (:) is used to separate the input and output parameters, not the block and element names. The order of the block and element names should follow the hierarchy of the structure, from top to bottom.

According to the OmniStudio DataRaptor Extract documentation, if a developer wants to limit the number of records returned, the best way is to set the "Limit" property on the element or action that is calling the DataRaptor, such as in an Integration Procedure or OmniScript Action.

A. Set the Limit property on the action that calls the Data Mapper Extract – This is the correct method. The calling context (e.g., OmniScript Action or Integration Procedure) includes a property for setting the limit on query results, which is a recommended and clean method to ensure only one record is retrieved.

Incorrect Options:

B. There is no "LIMIT" clause within the DataRaptor Extract definition UI or JSON definition itself.

C. Custom Output Type controls the structure, not the quantity of output.

D. The Filter function applies conditional logic, not record count.

A DataRaptor Transform can be used to transform data from one format to another, such as JSON, XML, or CSV. The developer can specify the input and output paths for each field in the Transform tab. The developer can also use formulas to manipulate data in the Formula tab1. To transform contact data into a JSON array, the developer can use either of these methods:

Use a formula LIST(Contact), and add the output of the formula as the input in the Transform tab. This will create a list of contact objects from the input JSON and output it as a JSON array.

Set the Input JSON Path as Contact, the Output JSON Path as Contact, and the Output Data Type as List. This will output each contact object as an element of a JSON array.