Conversation transcript between the customer and the product owner (PO):
Customer: I am requesting a calendar feature for scheduling and reminding of upcoming releases that we can manage. We also need the calendar to indicate quarterly metrics deadlines, code freeze dates for financial close, and things like that.
PO: My understanding is that this is for tracking project deadlines. Would you need to see the project deadlines on your phone calendar?
Customer: Yes. I need to see a single snapshot on my phone. So, is it possible for me to connect my phone to this calendar app?
PO: Let me write up the requirements and get the development team on board with the deadlines. What phone do you own?
Customer: I own an Android phone, but I also need integration with the Apple phones.
Identify three minimum viable product (MVP) items. (Refer to Conversation transcript between the customer and the product owner (PO). Choose three.)
A Scrum team decided to switch to Kanban for the maintenance phase of the product. The kanban board consists of the following columns "To do," "In progress," "Ready to be tested," "Test in progress," and "Done." Since the team changed their way of working, they have noticed the work is flowing slower in the system. A large queue of "Ready to be tested" work items has been building up.
What should the team do to improve its speed of delivery?
A Scrum team decided to switch to Kanban for the maintenance phase of the product. The kanban board consists of the following columns "To do," "In progress," "Ready to be tested," "Test in progress," and "Done." Since the team changed their way of working, they have noticed the work is flowing slower in the system. A large queue of "Ready to be tested" work items has been building up.
What should the team do to improve its speed of delivery?
During the implementation of a story, a scrum team notifies the scrum master of a technical challenge that is causing a delay. What should the scrum master advise the team to do?
While attending a conference, an agile practitioner learns of a new user interface (Ul) framework that could benefit the team. What should the agile practitioner do next?
The risk profile of a project has increased beyond the upper threshold of tolerance. The product owner and project leader meet to discuss an approach for dealing with this.
What should the team do next?
A graphic designer on an agile team does not attend most meetings. When asked the reason for not attending, the designer told the agile practitioner that the scrum master could represent them in meetings if needed. The team is frustrated and does not agree with this approach.
Which conflict resolution method would work best in this scenario?
During a current sprint, a team member asks permission from the scrum master to investigate an alternative design approach What should the scrum master do?
If an individual is working on a project team in a phase delivering an increment, according to the definition of done (DoD), who was that defined by?
A development team and product owner disagree on a user story in the product backlog What should the agile practitioner do?
A company is considering developing a new, complex application that will require a large initial investment However if successful the profit potential is high.
When preparing an analysis, what should be used to encourage stakeholders who are concerned about project failure to authorize the initial investment?
The team is aware that they will need to integrate a new component to their solution in the next few weeks. The team does not have any experience with this component.
What should the team do next?
A team worked with a customer to estimate all user stories for the must have features. During release planning sessions, the customer indicated they prefer 3-week iterations that begin on Thursdays and end on Wednesdays. The team spent several days determining which stories should be developed for iteration 0 and understanding the customer’s priorities for the remainingstories. The project sponsor attends the Friday meeting and requests a high-level estimate of when they can invite the chief executive officer (CEO) to a demonstration of the minimum viable product (MVP).
What should the team tell the sponsor at this point in the planning process?
During a retrospective, team members suggest process improvement ideas. The agile team lead knows that, while many of these ideas are different from standard practices, a few of them are good. What should the agile team lead do?
When working on a new product, what should an agile team do to ensure alignment with external stakeholders?
During agile training, an aspiring scrum master with experience in predictive projects asks about the differences between the Kanban approach and the agile approach.
How should the agile trainer respond?
What should a scrum master do when an agile team member is behind on their tasks?
An agile project was underway for two months and delivered the expected value to the stakeholders. However, during a sprint review, a team member complained that the product owner constantly changes requirements and the member feels that this is blocking the team’s performance.
How can the scrum master handle this situation?
A new agile team member notices that the team's current process involves excessive documentation. What should the new team member do?
The scrum master for a large project must provide an estimate of what can be delivered in six months What should the scrum master do?
Following a successful product release, senior management asks an agile team how to improve the value of the product for the next release. What should the team do?
A mobile application project is halfway through development. The team reaches a stabilized velocity after 8 iterations. The sprint duration is two weeks and requirements assigned by the product owner are not changing frequently.
What is the estimated time remaining for the project?
An organization is shifting to an agile delivery methodology. An agile project manager has been assigned to the transformation project.
What should the agile project manager do to ensure a high level of adoption?
A team member has made a mistake on a project. How should the scrum master address the mistake?
Two team members are working together to deliver an asset management tool. The code delivered by team member A during this sprint is not aligning with the specifications written by team member B. Both team members do not seem to agree on the look and feel of some functionality.
What should the scrum master do in this situation?
Stakeholders are unhappy because they have not been consulted on a user interface (UI) for a project that will have a significant impact on end users once it is launched. How should this situation be handled?
Halfway through the execution of an agile project, a retrospective meeting is held. One of the team members believes that the actual time and cost to complete the work has consistently been greater than what was originally estimated.
Which of the following activities should be performed next?
A development team is working on the implementation of a human resources (HR) solution. The team has decided to work together with different business units to deliver value early and often.
Which agile values are being practiced in this scenario?
How should a project leader manage stakeholder expectations in an agile project?
After performing three sprints, the product owner and sponsor request an accurate schedule indicating when all releases will be delivered. What should the agile practitioner do?
While planning, what prioritization factors need to be considered for a minimally marketable feature (MMF)?
After a successful product deployment, a key stakeholder informs an agile team member that an implemented feature is failing to deliver its expected business value. The team member replies that the requirement was provided by the customer, and that the scope was clearly met.
If the problem were an issue of requirement elicitation rather than delivery, what should have been done to avoid this situation?
A team is delivering work as per the sprint plan, and team velocity is stabilized. However, at the end of the release, the customer is dissatisfied with project quality. What should the agile project manager have done to avoid this?
After conducting the second retrospective with project stakeholders, the customer expresses frustration. The customer wants a more predictable roadmap for the delivery of features and functionalities.
How should the project manager respond to the customer?
A senior executive contacted an agile lead about starting an agile project to solve a problem for the human resources (HR) department of a company. The project idea is not clear and no backlog has been developed.
How should the agile lead start the project?
A Scrum team is visualizing the blockers that arise when they work on their activities on the kanban board. The team decided to analyze why the blockers occur so they can take action to minimize their occurrence and reduce lead times.
Which practices should the team use?
An agile learn has been in place (or five years and the customer is satisfied with the team's performance and deliverables. Now that the product is buill and delivered, the customer is considering the future role of the Scrum Master.
What should the customer do?
An agile team identifies that their velocity is lower than predicted, and that their previous forecasts in the product roadmap are wrong. The team is worried that they will be unable to meet a critical release date without corrective action.
What should the team do?
During an iteration review, the agile team asserts that a product is complete because development and review were finished. The product owner disagrees, since the product has not been tested.
What should the agile practitioner do?
The vice president (VP) of an organization has been asked by the chief information officer (CIO) to have their teams to embrace an agile approach to projects. The VP, however, often insists teams use a more predictive approach to project management which allows the project managers to do what they like.
How should an agile team member coach the VP and teams be more effective?
A product owner adds user stories to the backlog on a daily basis. The stories are vague requests, and the product owner expects the details to be clarified once the team works on the prioritization list.
How should the team members address this challenge so that the prioritization meeting does not become a brainstorming session?
After three iterations, it is identified that a project's underlying security structure architecture is unstable. While there is a technical solution, all work to date is flawed. This will impact several future business service offerings.
What should the product owner do to resolve this?
An agile team is building a training safety video based on current government regulations. The agile coach knows the regulations are likely to change before the release date.
How should the agile coach address this change?
An agile team often fails to deliver its sprint goal. At a sprint retrospective, the more experienced team members complain that the less experienced team members are working too slowly. This creates tension in the team.
What should the scrum master do to remove this tension?
A scrum master is part of a team that has just agreed on the project scope and deliverables for a global, multilingual manufacturing company that has many staff members moving between locations. The team consists of 20 people and the budget is US$5 million. The kickoff meeting is scheduled for the following month.
What should the scrum master do as a first step?
A seven-member agile team's composition vanes considerably in age. gender culture, personality type, and professional background When planning a team-building event, what type of interpersonal skills should the project leader use?
An agile project manager has noticed their teams declining morale, mistrust, and isolation over the last 6 months of working on a project. What should the agile project manager do to enhance productivity and create a cohesive team culture?
An agile team discovers a new risk and identifies that its impact may be severe. What should an agile practitioner recommend?
A project team for a local government is transitioning from a predictive development life cycle to an iterative development life cycle. The project sponsor has informed the team lead that the subject matter expert (SME) for the financial functions of the solution is overallocated, so the team needs to convert the previously gathered requirements into user stories.
What should the agile lead do?
Unable to meet a sprint's committed velocity, an agile team approaches the agile coach to define the next sprint's velocity. What should the agile coach advise?
During a review session, a customer representative is concerned that a story fails to satisfy the scope of work However the product owner declares that the scope of work is complete.
What should be done with this story?
During a project review, the team discovers customer feedback that would add scope. The project leader is concerned that the team will be unable to incorporate this feedback and still meet the product launch date.
What should the project leader do?
Trend analysis shows that velocity is significantly higher than predicted and the release can be completed one month ahead of schedule. The team recommends changing the end date to reflect this.
What should the agile practitioner do?
The productivity of an agile team has fallen significantly in the last sprint. The team members have not mentioned any impediments but seem to be fatigued.
What should the agile practitioner do?
An agile project manager is leading an international project involving a global team consisting of members from very different cultures, countries, and time zones. The agile project manager is aware that similar projects with distributed teams have led to serious conflicts.
What should the agile project manager do to promote trust and collaboration?
A Talk with the human resources (HR) department to select team members with similar backgrounds to eliminate conflict
B. Collocate for team building to promote collaboration to build trust and improve communication.
C. Promote a project charter with the project vision and purpose to help align the team.
D Promote a team charter with a set of norms rules and agreements to facilitate the work
The amount of information captured in the project's defects is varying within the development team. Team members are becoming frustrated with the defect quality inconsistencies and the frequent clarification required.
What should be done to address the issue?
Members of an agile team are complaining that user stories are too large, taking multiple sprints to complete them. They say this way of working is becoming difficult to handle and it has been challenging to map relationships between stories. This situation is affecting the value delivery for the product owner.
What should the scrum master do to handle this situation?
At an iteration review, the product owner indicated that the work delivered did not meet expectations. The project team is surprised.
How should this situation have been prevented?
As user stories are developed, what should be done to record and update acceptance criteria?
A scrum team is working together virtually. One of the team members sends a daily email to the other team members listing impediments that they find. During retrospective meetings, the team member complains that their colleagues fail to take actions on the impediments.
How should the team address this issue?
Midway through an iteration an agile team learns that a team member will be unavailable for the next two iterations. As a high-performance team, what should the team do?
A development team is calculating the number of story points they have completed at the end of an iteration. Although quality assurance (QA) passed and successfully demonstrated one feature, it is not being included in the release package.
Should the team add the feature's story points to their burndown chart?
During initial planning, a project team investigates several approaches to building new application software, emphasizing the most valuable deliverables. The team needs to convince stakeholders and win their approval.
How can the project team achieve this?
During sprints, the development team members are frequently invited to various meetings to provide technical opinions, consuming the team's working time and causing compliance issues. Which action should the scrum master take to address this situation?
A key stakeholder feels they do not understand the project at a comprehensive level. What should the agile practitioner do?
A product owner concludes that the majority of a project's value can be delivered by completing only the first half of the prioritized backlog. What should the product owner do next?
What should a Scrum Master do when one team member falls behind in their tasks?
A member of a cross-functional project team is not able to attend regular status meetings and provide progress updates, which is impacting the productivity of the entire team. What should the product owner do to improve productivity?
An agile team is unable to complete all its planned sprint user stories, which results in a decrease of its planned sprint velocity. What should the team do?
An event management team is following an agile approach to prepare for an upcoming conference. The regional sales manager, from where the conference is to be held, contacts the team with a number of questions about the company's booth.
What should the team do?
Based on the chart, what is the current status of the iteration when comparing story points planned versus completed?
An agile coach has been hired to improve the performance and quality of developed software. The coach performed an analysis of the software and discovered an excessive number of escaped defects, leading to external failures.
How can the agile coach effectively address and correct defects in the software development process while maintaining predictability and keeping workloads within capacity?
What estimation technique is an agile team using when collectively estimating the relative size of its stories using story points?
In a planning meeting, the client does not have a clear understanding of the most beneficial features of a project, because there are too many stakeholders with different requirements. How should the project manager approach this project?
When introducing agile processes to a company, a quality assurance (QA) manager resists and believes that the switch to agile will remove quality controls and documents How should the agile practitioner address this concern?
A team member starts discussing a project roadblock during a daily coordination meeting. The team discusses details of the impediment, which takes up most of the meeting time.
What should the agile facilitator do?
The customer needs assistance in determining the efficiency of a set of process activities within the solution. What should the agile team do?
When prioritizing features to be delivered in an iteration, on what features should an agile team defer work?
A global organization is migrating its IT infrastructure from traditional, physical assets to cloud-based assets. Agile concepts are new to the organization because it currently uses a predictive approach.
What should an agile coach do to facilitate a culture change to an agile approach?
A project has several features that will deliver immediate customer value. The product owner needs to determine which features to include in the upcoming iteration.
What should the product owner have the customer review and approve?
A team developing application software is working in pairs. A project manager notices that important information is sometimes not shared among team members, leading to delays in the development process.
What should the project manager do to improve team performance and eliminate any communication impediments?
A For new pairs of developers based on the years of expertise and project management Knowledge
B. Use task boards so the team can keep track of the work done and future implementation planning.
C. Schedule in-person meetings at the end of each iteration, allowing team members to share knowledge and experience.
D. Seek expert judgment and a new collaboration model that will strengthen team cohesiveness.
During a daily stand up, the tester engages the developer in a discussion about what will be tested during unit testing versus regression testing. What should the scrum master do?
An organization strives hard to accelerate value delivery by improving product design, development, and transition activities. What ways of working should the organization discontinue to become an effective player?
A company has decided to use an agile delivery method for launching a new product to improve the customer checkout experience. How should the project manager ensure the experienced predictive delivery teams are capable of adopting the agile model?
The project manager has requested that the customer participate in the requirements gathering session for the next release. A conflict comes up regarding the requirements between the customer and team.
What should the project manager do?
An agile coach is working on a software development project. Their team is approaching the sprint deadline, but their client is requesting to include additional features that will bring added value.
What should the agile coach do to address this requirement?
An agile coach is working on a software development project. Their team is approaching the sprint deadline, but their client is requesting to include additional features that will bring added value.
What should the agile coach do to address this requirement?
A scrum master is working with a team on a complex software project that is scheduled to run for 2 years with a series of product releases. The scrum master is responsible for planning the project for the next 6 months and has advised planning the project up front.
What should the scrum master do?
An agile team and a traditional development team are working together on a project. Each team exceeds expectations regarding deliverables: however, issues arise when the deliverables are integrated. What should the agile practitioner do?
The product owner is working on an application that will be built in a data lake leveraging a data
integration and transformation software application. With a budget of US$17,000 remaining, how should the product owner allocate the money? (Refer to Exhibit A)
A team member on a self-directed team is concerned that a feature the customer wants is outside of what the team will be able to deliver. What should the team member do next?
Stakeholders are displeased with the latest release of a product's software While most stakeholders attended every sprint review they were otherwise largely uninvolved in the project.
What should the agile practitioner have done to ensure stakeholder satisfaction?
How should the project manager introduce the team, communicate the importance of the team charter, and help develop a high-performing team?
A project charter has been completed and is ready for approval. The project's goal and approach have been clearly determined and a list of generalized specialists has been set.
How should the project manager introduce the team, communicate the importance of the team charter, and help develop a high-performing team?
A project team's manager is responsible for delivering a specific initiative for the organization. They are preparing for a monthly meeting where the manager will present on the current state of this initiative. The agile project lead sends the manager the following email with the current initiative status (see Exhibit A).
At the end of which sprint will the minimum viable product (MVP) be completed?
An agile team is working on the first sprint, and have already planned the second and third sprints. However, market conditions now require a change to the features. What should the product owner do?
In several recent agile team status meetings, there have been discussions about increases in costly bugs and late product deliveries, resulting in lower quality and higher costs. Team members feel they spend too much time in planning and process meetings, then feel rushed to complete their work.
How should the agile lead implement an effective and efficient solution?
An agile team member from a cross-functional team has been unable to complete assignments due to tasks assigned by the functional manager. What should the Scrum Master do?
Senior management is frustrated at the lack of a detailed implementation plan that shows exactly when the project will end and when all requirements will be met. The team has been using a rolling wave planning approach so far on the project.
How should the agile practitioner explain to senior management the benefits of this approach?
A client states that a product is not being built as requested How should the agile team address this?
At the retrospective, the burndown chart shows that the project is slightly behind schedule. The project team identifies an inexperienced software engineer as the source of reduced velocity. How should the project team address this issue?
A software team is developing a product in an environment with increased uncertainty. Although there is a clear vision of the goals to be achieved, the product owner is not fully certain about how some of the product features should work.
How should the product owner address this situation?
A team is transitioning from a predictive approach to an agile approach Historically, the team has delivered work products that did not meet customer expectations.
What agile practice can help the team to alleviate this?
A product owner adds a 21-point, high-priority story to a sprint backlog. The team is concerned that it cannot be completed during the current sprint. What should the team do?
An agile team is working on a new product and is behind with their deliverables for the quarterly release. The team discovers new issues during each iteration. They start working on the critical issues and sometimes forget to update the backlog. This leads to confusion, delays, and occasional rework.
How should the agile practitioner improve the team’s productivity?
The product owner is very concerned about work not being completed and tested before a hard release date. What can the agile team do to mitigate this risk?
An agile leader notices that a team member is becoming very quiet and disengaged in meetings. What should the agile leader do to identify team members' personalities and motivators?
A product owner asks a newly formed scrum team how many story points will be completed in a sprint. What should the scrum master do?
The customer asked the IT project manager to change a few specifications for the software being developed, which will affect the project budget. The financial sponsor is having difficulty approving changes to the budget that was already allocated to the project.
What should the project manager do next?
A senior team member feels underutilized. What should the agile practitioner do?
During a project's last iteration, an agile team struggled with a feature's delivery due to the lack of a required skill. The project has already incurred a five-day delay. A further delay of at least 10 days is anticipated.
What should the agile project leader have done to avoid this situation?
Two teams have received project requirements and completed estimates. Team A estimates 420 story points for scope and 30 story points for velocity per sprint. Team B estimates 280 story points for scope and 20 story points for velocity per sprint. Both teams have same number of team members and have an assumed sprint duration of 2 weeks.
What can an agile practitioner conclude about team A and team B's estimates?
A new agile project manager accepts an assignment to manage a well-established team Many team members have worked together on this product for several years During a meeting, the project manager notices that team members offer little vocal interaction, yet all required tasks are completed on time
What type of behavior does this describe?
An executive notices a kanban board in a highly visible location and expresses concerns to the project manager that too many people will see it. What should the project manager do?
An agile team is having a meeting with a customer to formulate the product requirements for the next iteration. The outcome of the meeting is a set of clear and detailed requirements.
What should the team do next?
The product owner is present at the sprint review meeting and states that an estimation for the end of the project must be shared with the company’s steering committee. The scrum master declares that the team reached an average velocity of 40 story points per sprint, considering a biweekly iteration. The team members predict that there are 240 story points remaining.
What is the estimated project conclusion?
A product owner obtains customer confirmation on product requirements and provides them to the team. After explaining the user stories, the product owner receives agreement for acceptance from the team. What should the team do next?
In companies where decision making is driven by data analytics and unknown variables are addressed, what advantages does agile project execution offer over a predictive approach?
A scrum team is experiencing lengthy discussions leading to no concrete actions during their scrum events. The scrum master determines that these inefficient meetings are producing waste.
What should the scrum master do to make the meetings more efficient?
An agile project leader is delivering a team kick-off session. The first exercise is a "Life Timeline" - a story-telling exercise where each team member tells their life story, explains how they experienced the highs and lows of their journey, and identifies their fears and hopes.
What is the project leader trying to create?
An organization is using a predictive approach to managing projects. The executives like to see more deliverables in a short time and require that the milestones be achieved on time.
What value can the organization gain by moving to an iterative approach?
While reviewing the sprint burn down during a stand up. The scrum team identifies that they have fallen behind Upon further discussion they discover that some quality assurance (QA) team members were unable to use the new automation framework, which caused a bottleneck.
What should the scrum team do?
Agile team A struggles to deliver committed stories due to technical dependencies with team B. which continuously fails to meet its delivery commitments. What should the agile team lead do?
An agile team is under pressure to deliver an application. The product owner anticipates many change requests from customers once the product is released.
What should the agile team do?
An agile lead is experienced with predictive and agile approaches. The agile lead was recently invited by human resources (HR) to be part of a learning team. During roundtable discussions with the project management team, the agile lead states: "I foster a safe environment for disagreement so my team feels empowered to move forward without obstacles."
What is the agile lead attempting to highlight?
During backlog refinement meeting, the new developer on the team asks the product owner to discuss a new performance threshold requirement and how it impacts the stories in the backlog. What should the team do?
The team is in the middle of an iteration and there is an urgent request for a small change to be introduced to the committed scope Unless this change is accepted, there is no value to the customers during this iteration.
What must the agile practitioner do?
Stakeholders have conflicting requirements, and the product owner is struggling to decide which user stories to write. What should the product owner do?
A large project team of 20 people from different functional areas has just been formed and the project starts next week. The team will be working on a regulated and strictly controlled pharmaceutical product but does not have subject matter expertise.
Which two actions should the scrum master take as priorities? (Choose two.)
A large project team of 20 people from different functional areas has just been formed and the project starts next week. The team will be working on a regulated and strictly controlled pharmaceutical product but does not have subject matter expertise.
Which two actions should the scrum master take as priorities? (Choose two.)
An agile practitioner wants to ensure that stakeholders have current information about a project's progress What should the agile practitioner do?
A project manager was assigned to lead the development of a new application for a company. The application will be widely used by all company employees around the world. During the firstmeeting with key project stakeholders, the project manager was asked to find a way to determinate all possible types of users who may interact with the application that is going to be developed.
What should the project manager do next?
A scrum master is 6 days into a 10-day iteration. A customer representative approaches the scrum master and asks whether they can access the latest update on the project.
Which action should the scrum master take?
As a team completes their 21st sprint, new information reveals that a number of significant system integrations must be made to ensure the project scope is met. How should the project management plan be adjusted?
All blockers are caused by some Impediments, but not all impediments are blockers. Which two scenarios should be considered blockers? (Choose two.)
A team is building a product in three-week iterations. During the last retrospective, it was identified that there was a 20 percent increase from previous iterations in the number of reported defects and change requests.
Since this is causing the product's value to decrease, what should the team do?
A new stakeholder has recently joined a project. During a meeting with the scrum master, the new stakeholder tries to understand the status of the project and the remaining tasks for completion.
How should the scrum master inform the new stakeholder?
During mid-sprint changes, an agile facilitator meets with the executive and development teams. During the meeting, executive team members resolve conflicts, and on their own initiative, review the iteration charts to discuss changes to the iteration's functional goal.
What practice is the agile facilitator implementing?
What information should a project team include in an extended stakeholder report to ensure that all current and future stakeholders are aware of the frequent updates?
During planning, a project team and sponsor created a visual representation of the high-level specifications of the features and user stories to be implemented in a product. Consensus was achieved on this high-level depiction of the product characteristics, but the sponsor is having difficulty understanding what to develop and when.
How should the project manager explain this to the customer and save time in the meeting?
How can a project team effectively work toward a common goal and communicate as they scale and expand to build a new business-critical platform, given that they have been responsible for a small customer-facing product with little complexity over the past 2 years?
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TESTED 16 Jun 2025
The project is halfway through development.
The team has reached a stable velocity after 8 iterations.
Each sprint duration is two weeks.
Since the project is halfway completed, an equal amount of work remains.
If 8 iterations have been completed, 8 more iterations are required to complete the project.
Each iteration (sprint) lasts 2 weeks.
8 iterations × 2 weeks per iteration = 16 weeks.
16 weeks = 4 months.
Accessibility – color blind → 4 story points
Increase security → 21 story points
Add AI chatbot → 5 story points
The risk register mentions a reduction of 1 story point per sprint from sprints 4 through 6 due to the holiday schedule.
If we assume the team's normal velocity is 10 story points per sprint (hypothetically), it would drop to 9 story points per sprint for sprints 4-6.
Velocity = 40 story points per sprint
Remaining Work = 240 story points
Sprint Duration = 2 weeks