Advanced-Cross-Channel Salesforce Advanced Cross Channel Accredited Professional Exam Questions and Answers

Questions 4

send multiple emails over a period of 3 months with link to download mobile app. If link clicked then send app feature emails else same mails to download mobile app after every 3 days. How would you design this Multiple select?

Options:

use journey with email activities and enagagement split activity

use query activity to query _ click and use contact data in journey.

use contact designer

use Journey data and not contact data

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Questions 5

You are getting an error while trying to make an inbox message as inactive. What could be the possible reason.

Options:

Some automation activity is using the inbox message

The message is already scheduled/active

The message has already been sent. (once started to send cannot mark as inactive)

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Questions 6

In social studio how many columns are used in a engage tab (max 30 tabs in a engage, no limit for columns in each tab) and each column contains max 50 accounts)