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Genesys Cloud CX Certified Professional - Consolidated Exam

Last Update Oct 14, 2024
Total Questions : 135 With Methodical Explanation

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Last Update Oct 14, 2024
Total Questions : 135

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Last Update Oct 14, 2024
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Genesys Cloud CX Certified Professional - Consolidated Exam Questions and Answers

Questions 1

Which user role is required to perform the deployment and installation of the Genesys Cloud CX organization?

Options:

A.

Supervisor

B.

admin

C.

employee

D.

User

Questions 2

Genesys Cloud CX comes with a predefined set of number plans and outbound routes - Users cannot customize new number plans and outbound routes.

Options:

A.

True

B.

False

Questions 3

Which of the following statements is NOT true regarding numbering plan?

Options:

A.

It is a telecommunication scheme where telephone numbers are assigned to subscribers and telephony endpoints.

B.

Numbering plan is also known as a dial plan.

C.

Numbering plan can be added or modified based on the organizational requirements.

D.

It has to be created manually.