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Avaya Midsize Solution Design Exam

Last Update May 3, 2024
Total Questions : 65

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Total Questions : 65

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Last Update May 3, 2024
Total Questions : 65

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Avaya Midsize Solution Design Exam Questions and Answers

Questions 1

Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

Options:

A.

Avaya one-X® Communicator for Mac

B.

Avaya Communicator for IOS

C.

Avaya one-X® Communicator for Windows

D.

Avaya Communicator for Windows

Questions 2

The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

Options:

A.

It does not Include a camera.

B.

It does not have a touch screen.

C.

It includes traditional dial pad.

D.

It must use a corded handset.

Questions 3

Refer to the Scenario: H&H Ticket.

37820X Question 3

The H&H Ticket company wants to replace their DEFINITY® systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura®.

In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

Options:

A.

IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.

B.

The IP Office can be virtualized in either a Nutanix or a VMware environment.

C.

IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura® Contact Center.

D.

IP Office uses many of the same components and applications such as SBCE and System Manager.

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