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Avaya Aura Contact Center Multimedia Implementation Exam

Last Update Oct 14, 2024
Total Questions : 60

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Avaya Aura Contact Center Multimedia Implementation Exam Questions and Answers

Questions 1

Refer to the exhibit. A customer is using Contact Center Multimedia (CCMM) to provide Web Services or integrating Web Chat with their Contact Center. They have created a DMZ to protect the Avaya Aura®Contact Center (AACC) server and the Corporate Web Server by deploying a Corporate Firewall and a Web Application Firewall. What is the recommended placement of the AACC Voice and Multimedia server in relation to the Corporate Web Server where the customerfacing Web Chat Application resides?

6211 Question 1

Options:

A.

Place the AACC Server inside the DMZ between the Corporate Firewall and the Web Application Firewall. Place the Corporate Web Server inside the Web Application Firewall.

B.

Place both the AACC Server and the Corporate Web Server outside of the Corporate Firewall.

C.

Place both the AACC Server and the Corporate Web Server inside the DMZ between the Corporate Firewall and the Web Application Firewall.

D.

Place the AACC Server inside of the Web Application Firewall. Place the Corporate Web Server inside the DMZ between the Corporate Firewall and the Web Application Firewall.

Questions 2

You want to perform a backup of the Contact Center database. Which tool do you use to perform the backup?

Options:

A.

Database Maintenance utility

B.

RefClient

C.

High Availability

D.

Data export utility

Questions 3

Which component is used to add servers in Contact Center Manager Administration (CCMA)?

Options:

A.

Configuration

B.

Multimedia

C.

Access and Partition Management

D.

Contact Center Management