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CRT-550 Salesforce Certified Marketing Cloud Consultant Exam Questions and Answers

Questions 4

A retail company's database of record resides at a 3rd-party company that also keeps track of purchase history.

That database only updates once a day where new records can be created and merged.

The database uses an "Email ID," which is a numeric field that represents both the business unit and email address.

The company now wants to be able to send real-time Welcome emails to people (newly registered website users) who provide their email address in exchange for getting 10% off their first order, and ensure this send is connected to "Email ID" in the database.

What key issue should be addressed?

Choose 3 answers

Options:

A.

How will Marketing Cloud and the database sync up?

B.

Will new users have an "Email ID"?

C.

What will be used as Subscriber Key?

D.

What publication lists will be used?

E.

Will the company need a custom preference center?

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Questions 5

Why would a contact fail to enter a Journey Builder interaction?

Choose 3 answers

Options:

A.

The interaction allows re-entry only after exiting, and the contact already exists.

B.

The contact falls below the High Water Mark.

C.

The interaction has an A/B/n split, and the contact does not meet the criteria.

D.

The entry event was not fired via Automation Studio.

E.

The contact did not meet the entry criteria.

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Questions 6

A large retail company has selected Marketing Cloud and has asked to be fully migrated from their existing platform in three weeks. They have communicated the following:

* They currently have 3 million customers.

* They email customers twice a week with no known deliverability issues.

* Their contract includes one Sender Authentication Package (SAP).

What response articulates proper IP warming?

Choose 2 answers

Options:

A.

IP ramp-up takes four to six weeks to be able to fully send to all 3 million customers.

B.

IP ramp-up can be accelerated by migrating to pre-warmed IP addresses.

C.

IP ramp-up is important to establish a positive sender reputation.

D.

IP ramp-up can be bypassed, given their historical lack of deliverability issues.

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Questions 7

An online retail customer needs daily promotional email content to generate with minimal time spent on creation. Their service contract includes building a custom dynamic template for this purpose. The customer has communicated the following:

* The email content will highlight new inventory each day.

* A small team will run both their digital marketing operations and their email program.

* A user needs to build, test, and send a daily email in less than an hour.

* Images for the emails will be hosted on their website CMS.

Which question is relevant to identify strategies for designing the custom template for the customer's daily promotional email? Choose 3 answers

Options:

A.

How often will the layout of the content in a content area change?

B.

What is the maximum file size of the images being used?

C.

What From Name will be used for these emails?

D.

Will image URLs be available publicly?

E.

How often will email content be image-only with text overlaying images?

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Questions 8

Northern Trail outfitters needs to reduce the amount of work when managing messages to customers, but cannot add any more personnel due to budget constraints. There has been an increased number of customer purchases on their website, and the team currently sends batch order confirmations.

What solution will decrease manual workloads on the team and will improve their customers' experience?

Options:

A.

A scheduled automation to send emails to customers who made a purchase daily

B.

A triggered automation to send emails to customers who have made a purchase

C.

A triggered message to send an email as soon as a customer completes a purchase

D.

A user-initiated message to send an email to customers who made a purchase daily

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Questions 9

A customer needs to import data from an SFTP site. The customer wants to:

* Segment the contents of the file and then send emails.

* Transfer the file to the SFTP site at various times daily.

* Send to data extensions.

Which workflow should meet these requirements?

Options:

A.

Triggered Automation: Import File > SQL Query(s) > Send Email(s)

B.

Scheduled Automation: Transfer File > Import File > SQL Query(s) > Send Email(s)

C.

Scheduled Automation: Import File > SQL Query(s) > Send Email(s)

D.

Triggered Automation: Import File > Group Refresh > Send Email(s)

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Questions 10

When more than one subscriber email address field is created within Contact Builder, what action tells the platform which email address to prioritize in the Email application?

Options:

A.

Create a new Attribute Group referencing all email address fields in Data Designer.

B.

Create a new Import to populate subscriber email addresses into All Subscribers.

C.

Add all email address fields into the Mobile Application and Predictive Intelligence Applications.

D.

Add all email address fields into the Contact Configuration screen in the correct order

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Questions 11

A customer would like to store financial data related to invoicing in its data extensions.

Which field type should be used?

Options:

A.

Currency

B.

Decimal

C.

Number

D.

Float

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Questions 12

A customer wants to display a subscriber's first name and the date of send in its monthly newsletter. Subscriber first name data is stored in a data extension that will not be used in the send definition.

Which option should be in this scenario?

Options:

A.

Personalization strings

B.

AMPscript

C.

SQL Query

D.

Guide Template Language

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Questions 13

A consultant wants to trigger an email whenever the status field on the Lead Object changes to Hot, Tracking data will need to be kept in the sales cloud.

Which three steps should the consultant use in the solution

Options:

A.

Enable triggered sends on the Lead object in configuration

B.

Write an Apex Trigger on the Lead object

C.

Create the triggered send definition in the sales cloud

D.

Create the triggered send definition in the marketing cloud

E.

Put a SOAP API in place via the marketing cloud API

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Questions 14

What is a correct statement about a database of record? Choose 2 answers

Options:

A.

A database of record is a centralized storage repository of data about objects or people.

B.

A database of record is any database containing subscriber data.

C.

A database of record is a data structure in which multiple opt-in statuses can be stored for a subscriber.

D.

A database of record is a system in which a subscriber's status is maintained

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Exam Code: CRT-550
Exam Name: Salesforce Certified Marketing Cloud Consultant Exam
Last Update: May 2, 2024
Questions: 149
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