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Avaya Workforce Engagement Support Certified Exam

Last Update Oct 14, 2024
Total Questions : 69 With Methodical Explanation

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Avaya Workforce Engagement Support Certified Exam Questions and Answers

Questions 1

A technician needs to verify the license applied in Framework for an Avaya Contact Recorder

Advanced (ACRA)

To enable Trusted License, which feature must be checked under License Management?

Options:

A.

ACRA

B.

Back Office - Item Tracking

C.

Enable Named Employees Unit of Measure

D.

Avaya

E.

AWFO

Questions 2

In Avaya Contact Recorder Advanced (ACRA), you want to view information related to your configuration such as adapters, data sources, recording rules and real time monitors. Which monitoring tool collects this information?

Options:

A.

Recorder Status Summary

B.

Configuration Checker

C.

Integration Service Status

D.

Capture Status

Questions 3

In an Avaya Contact Recorder Advenced (ACRA) solution, what are the three VoIP delivery recording types? (Choose three)

Options:

A.

Station-Side (Interception)

B.

DMCC

C.

DMS

D.

SIPREC

E.

VoIP Gateway Recording