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PHR Professional in Human Resources Questions and Answers

Questions 4

The primary advantage to self-insurance is that the employer:

Options:

A.

Administers processing of benefit claims

B.

Can raise the co-pay and deductible

C.

Does not need to purchase stop-loss coverage

D.

Shares in the cost savings

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Questions 5

Which of the following is the benefit of including at-will employment language in a written offer letter?

Options:

A.

Creates contractual agreement

B.

Defines performance standards

C.

Protects intellectual property

D.

Limits legal liability

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Questions 6

When responding to an EEOC claim of discrimination, HR's primary concern should be to demonstrate that the organization:

Options:

A.

Has been consistent in past practice with similarly-situated employees.

B.

Had a legitimate, non-discriminatory reason for taking the action in question.

C.

Could not reasonably be expected to have known that the action in question was discriminatory.

D.

Was not aware of the alleged discriminatory action.

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Questions 7

An organization stays abreast of major changes in related industries through:

Options:

A.

Environmental scanning.

B.

Due diligence.

C.

Benchmarking.

D.

Forecasting.

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Questions 8

A primary benefit of an effective onboarding program is that it:

Options:

A.

Increases the organization's headcount

B.

Encourages management involvement and feedback

C.

Establishes alignment between the work and organizational mission

D.

Allows management an opportunity to assess employee performance

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Questions 9

(Enter the answer as a numeric value.)

When determining if Worker Adjustment and Retraining Notification (WARN) applies to an organization's layoff plan, employers may exclude in their headcount employees who work fewer than an average of ________ hour(s) per week.

Options:

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Questions 10

Which of the following factors are key to a successful enterprise resource planning system implementation? (Select TWO options.)

Options:

A.

Choose the right HR system.

B.

Provide proper training to the users.

C.

Have commitment from senior management.

D.

Announce the new system during a staff meeting.

E.

Create an incentive program for utilizing the new system.

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Questions 11

Interactive computer lessons combined with teleconferences and traditional classroom instruction is an example of:

Options:

A.

Distance learning

B.

Strategic training

C.

Simulations training

D.

Blended learning

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Questions 12

The best data to review when improving organizational culture is:

Options:

A.

Individual attendance

B.

Employee feedback

C.

Team performance

D.

Leadership goals

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Questions 13

An example of a central tendency error during the performance evaluation process occurs when a manager rates all employees:

Options:

A.

According to their previous evaluation.

B.

As meeting expectations.

C.

Based on their most recent performance.

D.

Based on first impressions.

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Questions 14

A successful succession plan provides helpful information for which of the following HR processes?

Options:

A.

Compensation and benefits

B.

Training and development

C.

Assessment and appraisal

D.

Compliance and regulations

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Questions 15

Which of the following is a quantitative measure of an HR department’s performance?

Options:

A.

Time-to-fill statistics

B.

Successful mediation outcomes

C.

Civic-minded approach to community relations

D.

Red-circle rates for new employees

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Questions 16

After receiving a large order, the shipping supervisor of a unionized manufacturing plant informs the crew that an overtime shift will be scheduled for the following Saturday. Three of the employees strongly object but do not provide acceptable excuses for not working the extra shift. On Saturday, none of the three employees report to work and the supervisor is forced to call out replacement employees from other departments. On the following Monday, as part of an investigation to determine if disciplinary action is called for, the supervisor instructs each of the employees to report alone to the office immediately after their shifts. The supervisor’s intention is to question them about their failure to report for the overtime shift as required.

The supervisor would be engaging in what could be deemed an unfair labor practice by failing to:

Options:

A.

Notify the employees’ union representative that the interviews were being conducted.

B.

Inform each employee, prior to beginning the interview, of the nature of the alleged infraction and the subject matter of the interview.

C.

Conduct the interview during the employee’s straight-time shift.

D.

Provide the employee the opportunity to have a union representative present during the interview.

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Questions 17

Which of the following assists in building connections to an organization's diversity, equity, and inclusion (DEI) goals?

Options:

A.

Career coach

B.

Employee resource group (ERG)

C.

Individual development plan

D.

Targeted recruitment

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Questions 18

A primary advantage to using employee candidate referrals is that it:

Options:

A.

Increases competition among employees.

B.

Requires retraining of self-directed work teams.

C.

Tends to create a homogeneous workforce.

D.

Improves the employee retention rate greatly.

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Questions 19

A total rewards approach works successfully when:

Options:

A.

The organization is recognized as a "best place to work."

B.

HR delivers the rewards to employees.

C.

Significant effort is put forth by managers.

D.

Outside consultants handle the transition.

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Questions 20

When an organization engages in reckless discrimination and fails to act in good faith, a court will typically order:

Options:

A.

Compensatory fees.

B.

Punitive damages.

C.

Equitable relief.

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Questions 21

What are the most important factors when developing a diversity, equity, and inclusion (DEI) strategy? (Select TWO options.)

Options:

A.

Gain top management support

B.

Review employee survey data

C.

Benchmark other organizations

D.

Align with business objectives

E.

Create a timeline for training and evaluation

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Questions 22

A receptionist has a need for intermittent leave of absence. Which of the following staffing methods would be most cost-effective to fill the vacancy?

Options:

A.

Intern program

B.

On-call employee

C.

Seasonal worker

D.

Full-time transfer

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Questions 23

Within the strategic planning process, an internal scan identifies:

Options:

A.

Desired results.

B.

Desired resources.

C.

Current resources.

D.

Current results.

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Questions 24

A full-time nonexempt employee is required to travel on weekends. The hours spent traveling are:

Options:

A.

Paid out as a bonus.

B.

Treated as regular time worked.

C.

Covered by a per diem.

D.

Considered non-compensable.

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Questions 25

To manage an employee engagement survey effectively, the most important factor is to:

Options:

A.

Update the questions regularly

B.

Mandate employee participation

C.

Use focus groups to collect data

D.

Take action on the final results

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Questions 26

An organization has 39 full-time employees (FTE) and 25 part-time employees all working at the same location. The spouse of an employee in a lawfully recognized common-law marriage was diagnosed with an illness that requires extensive care. The employee requests Family and Medical Leave Act (FMLA) leave to begin immediately. The employee has been working full time for 10 months and worked 1,300 hours during that period. Six years ago, the employee worked for this employer for 3 months.

According to the Family and Medical Leave Act (FMLA), this organization is:

Options:

A.

Not exempt; it employs 50 or more employees.

B.

Required to comply; it has at least 25 full-time employees.

C.

Not required to comply; it does not employ 50 full-time employees.

D.

Exempt; part-time employees are only considered one-half of a full-time employee.

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Questions 27

Vesting refers to:

Options:

A.

The length of time required for an employee to complete a probationary period

B.

A qualified compensation plan that meets Employee Retirement Income Security Act (ERISA) requirements

C.

When an employee retains the rights of their earned benefit after a certain requirement has been met

D.

When an employee moves their earned benefits to a new organization

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Questions 28

Despite counseling by the manager, a well-respected, long-term employee continues to be unusually distracted and depressed, is frequently late to work or absent, and displays a resentful attitude. The best advice an HR professional could offer the manager is to:

Options:

A.

Coach the manager on the correct documentation procedures.

B.

Recommend that the employee be placed on short-term disability.

C.

Suggest making a referral to the Employee Assistance Program (EAP).

D.

Suspend the employee pending investigation of the behavior.

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Questions 29

Which of the following events is typically covered by Employment Practices Liability Insurance (EPLI)?

Options:

A.

Cyber attacks

B.

Personal injuries

C.

Accidental deaths

D.

Wrongful terminations

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Questions 30

During a meal break, an employee posts on social media that they were denied the presence of a union representative at a disciplinary meeting following an accident. As a result, the employee was terminated. This is a violation of the:

Options:

A.

Whistleblower Protection Act.

B.

Occupational Safety and Health Act/Administration (OSHA).

C.

National Labor Relations Act (NLRA).

D.

Fair Labor Standards Act (FLSA).

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Questions 31

Which of the following is the best way in which auditory learning can be achieved?

Options:

A.

Role playing

B.

Overhead slides

C.

Storytelling

D.

Creating models

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Questions 32

The best reason for a company to establish social media policies is to:

Options:

A.

Monitor web surfing.

B.

Promote compliance.

C.

Advance new technologies.

D.

Limit liability.

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Questions 33

Which of the following recruitment sources should be eliminated as the most significant cost-saving measure?

Options:

A.

Career fairs

B.

Internal postings

C.

Employee referrals

D.

Staffing agencies

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Questions 34

The Americans with Disabilities Act (ADA) views employer drug testing as legal if:

Options:

A.

It occurs during the hiring process

B.

The candidate does not claim a disability

C.

There is a hostile work environment

D.

The drug has been prescribed by a physician

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Exam Code: PHR
Exam Name: Professional in Human Resources
Last Update: Apr 30, 2025
Questions: 115
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